2026-09-14 - Form of Government Study Committee
Summary
Written from the YouTube auto-captions; names and numbers may be misheard. Minutes were not used.
- Minutes of the August 17 meeting were approved.
- Meetings with elected officials: two members summarized separate meetings with all five Select Board members. All five were generally positive about the current structure of Representative Town Meeting, a Select Board and an appointed town manager. Suggested tweaks included a larger Board of Health and separating road and water commission duties from the board. Common themes were that communication with residents could improve and that none would change the town meeting approval requirement for big changes such as zoning.
- Town meeting member forum: a listening session for Representative Town Meeting members was set for Thursday, September 24 at 7 PM in the Select Board room, with 17 members already registered and room for about 50. Because a quorum of the committee could attend, staff will check open meeting law and the agenda will describe the gathering. Members discussed opening with a short overview of the committee's charge and the alternative forms of government.
- Nearby towns: a member described Grafton's May open town meeting (over a thousand attendees, overflow rooms, clicker problems, about five hours) as a logistics lesson about open town meeting; members said open town meeting is not under consideration here. Marblehead has a draft charter, a Brookline petition drive to put a charter review on the ballot did not gather enough signatures, and the Amherst town manager, whose town recently changed its form of government, may speak at the October 5 or November 2 meeting.
- Outreach survey: staff presented results from 248 required-answer responses. Municipal services delivered by staff were the highest rated (72.6 percent satisfied), land use was in the 40s. Awareness fell as detail increased (66.9 percent knew the meeting schedule, 51.6 percent the agendas, 41.1 percent the budget process), and residents who knew when agendas are posted were far likelier to say they understood the budget (71.1 percent versus 5.2 percent). Half of respondents left comments (124): 16 favored a city, mayor or council form, nine explicitly favored keeping Representative Town Meeting and four favored open town meeting; many comments concerned matters outside the committee's scope. Members debated how to treat neutral answers, noted that support for the current town meeting looks like a narrow win, and asked that off-topic comments be passed to the relevant departments.
- Survey outreach at Spirit of Shrewsbury was ruled out as too late and as the Select Board's event. Next meetings: Monday, October 5 and Monday, November 2.
Issues discussed
Sources
Video
Transcript
These are auto-generated captions; names and numbers may be misheard.
Transcript
00:00All right. So, I'm going to call to
00:02order the September 14th meeting of the
00:04form of government study committee. Our
00:06first order of business is reviewing and
00:08approving the minutes from the August
00:1017th meeting. Everyone get a chance to
00:12take a look at those minutes.
00:14>> Anyone have any comments?
00:17Great. Entertain a motion. Move to
00:20approve the minutes.
00:22>> We have a second. All in favor?
00:24>> I.
00:28Next item on the agenda is discussing
00:30meetings with Shrewsbury elected
00:32officials.
00:34I know at least once out of that was
00:37John and I had meetings with all of the
00:40individual select board members. Um I
00:42wrote up some notes that I'm going to
00:44read out just a summary. Uh rather than
00:46going through each of the five
00:48discussions, I just put together a
00:50summary of all of them.
00:52>> Great. So John and I met with each of
00:55the select board members to discuss
00:56their opinions on the form of
00:57government. All five are generally
00:59positive about the form of government
01:01that Shrewsbury uses. Some have minor
01:03changes that they would like to see
01:04enacted to make things more effective.
01:07Some examples of that of those changes
01:09are increasing the size of the health
01:10board and separating the road and water
01:13commission responsibilities from the
01:15select board. There was a common theme
01:17that there could be better communication
01:19from the town government with the
01:20residents of the town to foster more
01:22involvement both for town meeting
01:24members and residents as a whole.
01:27Everyone felt that the board could act
01:28with appropriate speed when needed. They
01:31acknowledged that requiring town meeting
01:32approval for large changes such as
01:34zoning can be slow, but involving town
01:37residents in those decisions is an
01:39important part of the government
01:40structure that none of the five of them
01:42would recommend changing.
01:44uh they said there is good interaction
01:45and communication with the appointed
01:47town manager. There were a variety of
01:49opinions about the process of town
01:51manager making appointments and select
01:53board approving some of those
01:54appointments but not others. And overall
01:57the select board members like having a
01:59representative town meeting, a select
02:00board, and a professional town manager.
02:02And on behalf of John, myself, I'd like
02:04to thank all five of them for taking the
02:06time to meet and discuss with us.
02:11Did anyone else have meetings with
02:14elected town officials in the past
02:17month?
02:18>> The past month? No.
02:20>> So, we had some reports on it at the
02:22last meeting. I didn't know if there
02:23were any others.
02:24>> I don't know if we mentioned Did we
02:26>> We did mention the school committee
02:28member that we met with and
02:30>> uh we also met with the moderator which
02:32we mentioned at our last meeting. So,
02:33that would leave the library board and
02:35then I don't know if you want to count
02:37the housing authority in that. Yeah, I I
02:39think we already gave a report on the
02:40library board,
02:41>> right? So,
02:42>> so I think we're good on that.
02:44>> Wasn't reflected as a elected official.
02:47Did you have anything else to add?
02:49>> I don't think so. I think um housing
02:52authority is slightly separate, so I
02:54think it's okay for us to
02:56>> Excellent.
02:58All right. The next item on our agenda
03:00is discussing outreach to town meeting
03:02members. And I know that there was a
03:05subcommittee that is talking about
03:06meeting with them next Thursday,
03:09September the 24th.
03:13>> Uh so um Bridget Colleen and I have uh
03:18uh discussed this um [snorts] uh we
03:22going to hold a meeting on the 24th at
03:26>> 7 7 o'clock in the select person's room.
03:30Uh we sent out to or through Tanner sent
03:33out two things. We sent out an
03:35invitation
03:37uh to all town meeting members
03:39indicating some topics we'd like them to
03:42address very simply. You know what do
03:45you think are the efficiencies
03:46inefficiencies? How would you change
03:48government? Uh just to get the ball
03:51rolling. Um,
03:53we uh Tanner also sent out a response
03:57uh email and he reports to me that 17
04:01town meeting members have indicated
04:03they'd like to attend this meeting uh
04:06next week. And uh I have we we still
04:09have to talk amongst ourselves as to
04:12actually how we're going to run the
04:13meeting. But uh I look at this as a u
04:17[clears throat] a listening type meeting
04:20and just gathering information about
04:23what these town meeting members may want
04:25to talk about. So um
04:29next next week 7 o'clock on Thursday and
04:33we'll see what happens after that and
04:35we'll give a report.
04:37>> Excellent.
04:37>> Thank you.
04:38>> Anytime meeting members who are watching
04:40feel free to RSVP. There's definitely
04:43room for more.
04:43>> Is there a deadline for when you can
04:46>> RSVP? I would assume September 24th at 7
04:49[laughter] p.m.
04:50>> I think the concern is space
04:52availability.
04:53>> Yes.
04:53>> But Tan with the capacity of that room,
04:55>> I believe it's about 50. So barring a
04:57sudden influx and a double almost
04:59tripling. I'm
05:01>> sure they're all watching us this
05:02evening and uh that may really spike the
05:06interest.
05:06>> Well, RSVP ahead of time if it starts
05:09looking like we're getting to that
05:11level. um Tanner will reach out and
05:13maybe switch the room, but
05:16>> for now we assume it will be at the
05:17select boards room
05:19>> um Thursday, September 24th at 7 p.m.
05:24>> Uh let me know, right?
05:26>> So could I just I just want to make one
05:28comment just I know this is a
05:29subcommittee meeting and I'm sure people
05:31on the committee probably have an
05:32interest. However, if too many were to
05:34show up that we would have a quorum.
05:36>> Yeah. Yeah.
05:38that we and that be a violation of open
05:40meeting laws.
05:41>> Excellent point.
05:42>> Um I think we're allowed to attend
05:45events as long as we're not making
05:46decision doing decision-m.
05:49Um but we can also just put that as an
05:52agenda item that we will be meeting kind
05:54of like the way the finance committee
05:55says it's meeting at town meeting even
05:57though they're not going to be
05:58conducting business. We could just
06:00simply say we'll be gathering that night
06:02and
06:04possibly we'll all show up, possibly we
06:06won't, but I'd like to avoid open
06:08meetings problems.
06:10>> Um, and Tanner can go the manager and
06:12confirm all that detail.
06:14>> So, Tanner, can you look into that
06:16issue?
06:18>> I'll take a look into it. town meeting
06:19members in general don't have the quorum
06:21issues, but and yeah, I'll look into
06:23that about the um if everyone's in one
06:27place um for that if if you have a
06:30quorum. So, I I'll I'll look into that.
06:32>> Okay. I could be I don't know if I will
06:35be, but [laughter]
06:36>> I can I have another meeting that.
06:39>> All right. So, Tanner will check the
06:40forum issue, but otherwise that meeting
06:43will be next Thursday. All right. Our
06:46next item on the agenda was discussing
06:49related nearby town government news. Um
06:52I believe audience at least.
06:56>> Um so you guys may have heard about this
06:59but I had it I'd missed it somehow. Um
07:01but Grafton the town just south of us
07:04with about half our population held
07:07there. Uh, and they have an open town
07:09meeting um on May 11th and they had it.
07:13Well, you guys know what I'm talking
07:16about. No. Okay. It was a fiasco.
07:19[laughter]
07:19>> I know.
07:20>> Okay. Some people know it was okay. So,
07:22basically Tanner described it as um
07:25electronic voting means open town. Is
07:28that what it was? So, they had over a
07:30thousand people. Um that was the most
07:34they'd ever had. They did try to prepare
07:36for it. They had two big um ticket items
07:39on the agenda. Debt exclusion for the
07:41middle school roof and a prop 2 and a
07:43half override I think was 5 million. Um
07:47so first they thought 600 then they
07:49increase it to 800 then they increase it
07:51to thousand. So they have to go around
07:52and get clickers because they have
07:54electronic voting but I think theirs is
07:56different from ours because they don't
07:57assign I think they just give you a
07:59clicker. I don't think they connect it
08:01to the person. Um but anyway, so anyway,
08:04they um yeah, 250. Oh, so they did have
08:08Yeah. overflow. They use I think either
08:10the gym or the uh auditorium and they
08:14have overflow in the cafeteria.
08:16Um
08:19yeah, they had tech challenges too
08:21because it was so crowded. So they
08:23had,00 some people and the moderator who
08:27I believe was new had encouraged because
08:30the middle school roof was on the agenda
08:33families to come particularly
08:36students in the eighth grade but so
08:38people brought their whole families and
08:40part of the problem was they just all
08:42packed in. I bet people got clickers who
08:44weren't necessarily registered voters,
08:47but then there was no way to figure out
08:50because they ran out of clickers and
08:51people continued to show up. So anyway,
08:54there were problems. Uh they described
08:57it as 5hour fiasco
09:00and they but both uh I think they ended
09:04up doing a voice vote and both the
09:06override and the debt exclusion passed.
09:10So I just thought that that was
09:11interesting.
09:13And I wanted to bring it to people's
09:14attention that people I've missed
09:15there's an article in the um community
09:18advocate
09:20from right after it happened but I
09:22missed it. So
09:22>> the takeaway is I think Opentown Meeting
09:26has logistics issues
09:29>> and the clickers make it I think more
09:31complicated
09:32>> but but that wasn't but that was because
09:34of it was Opentown Meeting with the
09:35representative. We have a fixed number
09:36of people. We know the clicker numbers.
09:38We know the packet numbers. You know, we
09:40were hearing from the manager of
09:44>> Thank you. Um
09:45>> Oh, and yeah.
09:46>> Yeah, one of the A towns. I'm sorry if
09:47you're listening. Um I'm sure you are.
09:50Uh that they have to do all the mailings
09:53to the hundreds or whatever people. I
09:56don't even know if they do clickers. So,
09:58you know, a baton meeting has logistic
10:00issues. Um
10:03>> I think the other message around that is
10:05that they had a couple of hot button
10:06issues which drove attendance. It's the
10:09same the same thing happened in Holden
10:11because they were doing their MBTA
10:13zoning.
10:14>> Yeah.
10:14>> And that drove everybody to the meeting
10:16who didn't want zoning in in the town.
10:20They showed up, they voted, then they
10:22all left
10:23>> right after that vote. So
10:26>> yeah,
10:27>> I think it's a planning
10:28>> which was defeated.
10:29>> It's a planning problem. If you know
10:31there's going to be a hot button issue,
10:33>> you probably should plan ahead because a
10:35prop two and a half override is going to
10:37be by its nature the most popular thing.
10:40School would be the sec exclusion for a
10:43school, right?
10:44>> Um that's what the end I remember the
10:46end of you know he's like we know and
10:48we're going to have a lot of people
10:49because we know what's on the agenda.
10:51>> I think with grafted they maybe
10:54>> they did they planned for a thousand and
10:56it exceeded that but it really maybe
10:58didn't. It was just that they the family
11:01>> but they didn't plan for that. So
11:03anyway,
11:04>> yeah, I mean it's I've been hearing for
11:06years the problem with open town meeting
11:09even in a small town the small town I
11:11grew up in in the hills of the Burgkur
11:13you have people who come up come in show
11:16up for their article leave or you know
11:20then now that was many years ago now
11:21that it's on TV they'll watch know when
11:24their article is coming up vote on it
11:26and leave and quorum isn't set as a
11:28percentage it's set as a fixed number of
11:29people
11:31>> but I don't see us even considering open
11:34town meeting. I mean we we aren't
11:35drawing our conclusions tonight but
11:37that's not one thing that we're looking
11:38at but I think that's the takeaway from
11:40the Grafton experience is the heart of
11:43that problem was open town meeting and
11:47open town meeting is a wonderful thing
11:48because it's direct democracy and every
11:50registered voter can have a say and
11:52that's wonderful but there are
11:54logistical issues that are very hard to
11:58solve
11:58>> and it's made more complicated by the
11:59clickers.
12:00>> Well that's Yes.
12:03Yeah.
12:07>> Well, thank you for bringing that to our
12:09attention. I also saw Marble Head, I
12:11believe, is in the process of developing
12:14a charter. Um, I haven't looked into too
12:17many details, but I saw articles that
12:19>> doing a charter or a form of government
12:21review also.
12:22>> I believe they did a form of government
12:23review that now they have a draft C of
12:26their charter. I don't know if that
12:28that's going to be moved forward with,
12:30but they at least on their website have
12:32a draft that a committee put together.
12:35So, might be something we want to
12:37review. Just reading some news articles
12:39about it to see how it's [clears throat]
12:41what parallels we can draw.
12:44>> Mike,
12:45>> Mike, I did a little bit of research
12:47into uh Brooklyn.
12:49>> Yes.
12:50and they did not get enough signatures
12:54to get the uh charter review on the 526
12:59ballot. So there were three different
13:02cases,
13:04three different groups. One was a case
13:07for replacing town meeting,
13:10one was for keeping it the same and one
13:14was uh replacing it with a completely
13:18different uh resident le town me uh form
13:22of government. So, one was like a city
13:26form of government, one was to keep it
13:28the same, and one was to change to a
13:32completely different form of government
13:34that I wasn't even familiar with, which
13:36was some sort of
13:38resident le form of government. Um, and
13:42that's just
13:45uh in May. So, we were curious as to
13:48what Brookline's status was, and they
13:50did not get enough signatures. I have
13:53all of the papers here if anybody was
13:55interested in looking at the um you know
13:58what their reasons were and everything.
14:00I'm happy to upload them all. And they
14:02did use Plymouth
14:05and somebody else uh with all of their,
14:10you know, their studies. They talked a
14:11lot about Framingham, the problems with
14:14Framingham before, during, and after and
14:18what they used for their guidelines. So,
14:20there was a lot of good information and
14:22I'm happy to upload all of that.
14:24>> Yeah, if you can get that to
14:25>> Absolutely. I can hand it to him right
14:27now and then he can just add the website
14:31>> or else I can just link it all as well.
14:34>> And just to clarify, um, Brookline's
14:36representative town meeting,
14:38>> right? This
14:39>> Yes.
14:40>> So, that's what that'll stay.
14:42>> Yep. Yep. They they were not able to get
14:44to get enough people swayed to change.
14:48And I just wanted to say one more thing
14:50and I [clears throat] and I think
14:51everyone here knows this but just this
14:54NDAs it's mostly with councils you know
14:58city or town these towns that have uh
15:02have data centers a lot of it happens
15:05without [clears throat]
15:07the citizens even knowing about it until
15:08it's almost until it's too late
15:10sometimes or almost too late and just
15:12with you know I can't imagine our town
15:14knowing and any open or representative
15:16town meeting you have to know what's
15:18going on and you know um they this just
15:21couldn't happen in our town. So I think
15:24it it kind of gives a you know the less
15:27people who are in charge the more risk
15:29there is of something like this
15:31happening this you know this in
15:32influence um
15:34>> if you need to influence the legislature
15:36our legislature is 240 people.
15:39>> Yeah.
15:39>> It's a lot harder
15:40>> and you're not going to get 240 people
15:41to sign an NDA or something like that.
15:43It would be very difficult anyway. But I
15:45just think that's interesting.
15:46>> Yeah. That was one of the things they
15:48did bring up was that switching to a
15:51city form of government was one of the
15:52concerns was more political persuasion
15:57>> that was uh reiterated in between
15:59Framingham and then that was one of the
16:01big concerns with Brooklyn
16:05>> and I guess I'll stick in the Amherst
16:07thing there even though they're not
16:08nearby. Um,
16:11it was asked that a couple meetings ago.
16:12I reached out to the town manager in um,
16:16Ammerst. They are they they came after
16:19Framingham, so they are the most recent
16:23community to change their form of
16:24government. Um, I spoke with him. It was
16:28a pretty interesting story. They had a
16:30referendum issue that caused a big
16:33uproar in town that led to the change in
16:36government. Um the town manager there is
16:40uh also on the form of government
16:42committee for the Mass Municipal
16:43Association. He said he was willing to
16:46speak to us if we have the stomach for
16:49another speaker. Um
16:53and uh you know it was a pretty
16:54interesting story he told uh of how they
16:57got to where they are and and how it's
16:59gone since and some of the issues they
17:02had. Their town meetings went on
17:04forever.
17:07months.
17:08I'm not joking.
17:13>> Yeah, I think we would all be interested
17:15in hearing from him. Our next two
17:18meetings are October 5th and November
17:212nd.
17:21>> All right. I'll see if he can make
17:23either one of those if if that's what
17:24the committee would like.
17:27>> Seeing no objections. Yes, that'd be
17:28great.
17:29>> All right.
17:31>> All right. Then our next item on the
17:34agenda is discussing the results of the
17:37outreach survey.
17:40Tanner, did you want to give any
17:44uh any notes on that?
17:46>> Yeah. Um the I passed out to you all
17:49some um sheets that have the um results
17:55question by question of how um how many
17:58folks answered um each of the various uh
18:01multiple not multiple choice but I guess
18:03liker scale would be the more correct
18:05term for me to use. Um questions. Um, so
18:09this gives kind of a a good sense of uh
18:12and then when it says agreement
18:14disagreement that's breaking down the
18:16strongly agree and agree and the
18:19strongly disagree and disagree columns
18:20putting those um together. Also in the
18:24drive I put the survey findings document
18:27for you all as well to um see some of
18:30the kind of highle takeaways that aren't
18:33always um super obvious to see on the um
18:38raw data. I think um some of the
18:41interesting things is you see throughout
18:43the data a wide um a wide set of
18:47perspectives and you see um one of the
18:51interesting things I think is you look
18:53at like municipal uh services provided
18:55by municipal staff is the highest rated
18:58category 72.6% 6% satisfied across the
19:02board. Um whereas you see something like
19:05um land use satisfaction
19:07is if I recall correctly a little bit
19:10around somewhere around in the 40s
19:12percent. So you see residents throughout
19:15the data you see residents like nuanced
19:17opinions on various different um issues
19:20which I think is uh very interesting to
19:23look at uh for the committee. Um and I
19:26think also some of the um interesting
19:30um findings for some some of the
19:33informationational deficits um there is
19:37um let me pull up the exact uh
19:41statistics for you.
19:44So for example like advanced agenda
19:46awareness is the primary determiner of
19:50fiscal understanding. So among residents
19:53who are aware of the agenda postings
19:5671.1% said they understood the budget
19:59process whereas those um who are unaware
20:03of when the agendas are posted had they
20:06fed budget comprehension was at 5.2%. So
20:09for that's a bigformational
20:11deficit. Um and then for example, you
20:15know, uh the awareness steadily
20:17declining as decision-making detail
20:18deepens, right? 66.9% of people were
20:21aware of the meeting schedules, but then
20:23when you get to the question of are they
20:25aware of the agendas, you're at 51.6%.
20:28Then when you get to are the do they
20:30understand the budget process, 41.1%. So
20:33getting deeper into the proverbial weeds
20:37with um you know um the governmental
20:41process the awareness um declines and
20:45where's one other um data point here. Oh
20:49for those for the neutral group um they
20:53exhibited also additionally they
20:55exhibited the lowest agenda awareness of
20:56any group at 24.4% and budget
20:59understanding at 17.8%.
21:02So there's also an information gap for
21:04those who kind of don't feel strongly
21:06one way or the other if they you know
21:08really are satisfied with the current
21:10form of government or unsatisfied with
21:12the current form of government. So, um I
21:14think that was also interesting to note
21:15that some of the survey findings show
21:18that um sometimes it's an information
21:20deficit or um you know residents not
21:23knowing where to go to find the
21:25information or how to you know get you
21:28know sort of um you know easy access to
21:31what what's on the warrant you know
21:33what's being voted on how does you know
21:35the budget work things like that um so
21:38yeah there's feel free to discuss I can
21:40go deeper on anything um But, uh, that
21:43is in the drive for you all to take a
21:45look at at um, some of the various, um,
21:49different statistics. I just figured I'd
21:51throw two main ones of those out there.
21:53Two maj two themes that, um, you know,
21:56really stuck out to me um, for the
21:58committee to think about, discuss. Um,
22:01yeah.
22:02>> Okay. Thank you.
22:04>> Yeah.
22:05>> Um, just a first of a couple
22:07observations. Um, I like I I I compared
22:11them. Um, one group of questions were
22:14awareness questions and the other group
22:16of questions were opinion questions. And
22:18I was kind of trying to um, cross tab
22:22those and I think what Tanner brought up
22:23is is a great way to do it. So, I
22:24stopped looking at it because Tanner had
22:26already done that. Thank you, Tanner.
22:28What I was surprised was that we had um,
22:32for f I believe that people who filled
22:34this out self- selected. they took the
22:37survey not because they were told to do
22:38it, not because they were paid to do it,
22:40but because they uh chose to do it. And
22:42yet, despite the self- selection, um we
22:46had a lot of neutral opinions, a lot of
22:48folks who just said, "I don't know. I
22:50have no opinion. I have no opinion." Um
22:53or and then when they we had an
22:55awareness question, there were uh eight
22:58or so awareness questions. We had plenty
23:01of people who still said neutral on an
23:04awareness question. So if you say uh
23:07let's just say I'm aware of the work
23:08done by recreation preservation boards
23:10and committees etc. Um some said neutral
23:16but some said agree or strongly disagree
23:20and I don't understand like how am I
23:22supposed to process um the difference
23:25between you know one piece of data in
23:27there and the other piece of data. I
23:29just kind of started grouping the in
23:31those cases I would group the neutral
23:32and the disagree cuz you don't know you
23:34don't know doesn't matter how how you
23:36don't know. Um so I thought that was one
23:39takeaway um I had. And then on top of
23:42and then as far as the opinion questions
23:44which I thought were really I thought
23:47they were very very interesting. I got I
23:48got a lot out of it. Um, I again didn't
23:52know how to place the neutral
23:55opin the neutral votes, if you want to
23:57call them that, um, in there. So, for
24:00example, I'm just picking one out. I'm
24:03satisfied with day-to-day services
24:04provided by municipal staff under the
24:06town manager.
24:08And we have plenty of people who say
24:10they agree or strongly agree. Just lump
24:12lump that together.
24:14But we have a few people, 38 of the 248
24:18who said either disagree or strongly
24:20disagree. Okay, great. That's a good
24:22percentage to to crunch. But do we take
24:25the 30 people who are neutral,
24:28do we do we say that all of the neutrals
24:30and the agrees, do we put those together
24:32and say, "Okay, those are people who
24:34aren't negative."
24:36Is that is that what we're really
24:38looking for? The not negatives. And I'm
24:41sorry if I'm going Uber stata stat
24:44statistics on this,
24:46>> but
24:47>> it's an interesting discussion. My view
24:49on things like I'm satisfied with this
24:51type of services. If you know what the
24:53services are and you like them, you
24:55either agree or you strongly agree. If
24:57you're aware of them and you don't like
24:59them, you disagree or you strongly
25:00disagree. If you go, you know what, I
25:02don't know what the town manager does. I
25:03don't know what those services are. I
25:05think that's probably neutral.
25:06>> I don't care. I know what it is and it's
25:08not something that affects my life. So
25:11neutral
25:12>> could also be like the triangulation
25:14between the middle say cuz I think it
25:16lists like you know DPW police etc.
25:19Someone could say I like what the police
25:22does. You know I'm kind of indifferent
25:24on recreation cuz I don't go to
25:26recreation programs and maybe someone's
25:28like I don't like the trash pickup. And
25:29when they look at the three they kind of
25:31go well
25:32>> I guess it's in the middle. So that's
25:34also another potential option to
25:36consider that someone likes one service
25:38isn't, you know, too fond of another and
25:40kind of isn't really affected by, you
25:42know, another service that they may not
25:43engage with. So it could also be that
25:45some of the neutrals are, you know, that
25:48just want to throw that out there.
25:50>> No, not that we have any definitive way
25:52of knowing that, but something I've
25:54noticed in survey design.
25:55>> Neutral. I think that's a good point.
25:56They just not want to say anything
25:58strong in either direction and just
26:00decided this is the
26:01>> Yeah. And if people have leave a
26:03question blank, does that that counts as
26:05neutral, right?
26:06>> Neutral would be
26:07>> if someone leaves a question blank, it
26:09doesn't count into the total at all.
26:10>> Oh, because we have 248 answers for
26:12every single question.
26:14>> Required.
26:15>> Oh, they're all required.
26:16>> Yeah, I think everything was required.
26:18So,
26:18>> so it won't go past. It's like, nope,
26:20you must answer.
26:20>> Yeah, you can't skip.
26:23>> Thank you. Yeah,
26:25>> what about the uh comment section?
26:30Yes. So, I uploaded those into the drive
26:32with the full file. Is there any
26:34specific like themes you were wondering
26:36about or questions?
26:38>> I I didn't look at I didn't know there.
26:40>> It's in the raw CSV. Um I'd say maybe
26:4450% of people thereabouts gave a
26:47comment.
26:48>> Yeah, we have more here. I can um let me
26:50see if I can get the
26:51>> number. I was just reading through them.
26:54There are a few common themes. Uh I
26:56would say there are a lot of people who
26:59are generally satisfied. There are a lot
27:01of people who are very dissatisfied.
27:04Uh some comments saying don't change
27:06anything. Some comments that say switch
27:08us to a city right now.
27:11Some comments are very similar to what
27:14you will see on Facebook. Um
27:17yeah, there's a generally a good mix of
27:19comments. Some people wrote several
27:22paragraphs and had really thoughtful
27:23thoughts about representative town
27:24meeting versus open town meeting.
27:26There's at least one in there that I
27:28really appreciated about that.
27:32>> But if Tanner, if you did any statistics
27:35instead of just the eye test of what it
27:38looked like.
27:39>> Yeah, let me just uh It's loading right
27:41now. Give me
27:44>> It's worth reading through. Is it is it
27:46>> like in a different tab than the
27:48>> Yeah, if you go to the CSV, it has the
27:51raw data of all of the
27:54agree all the answers to all of the
27:56questions and then there's a column that
27:58is the comments which is a little hard
28:00to read in Excel, but if you format it,
28:02you can.
28:04>> It's titled dduplicated survey
28:06responses.
28:07>> D what?
28:08>> Dduplicated. There are some like
28:10duplicated responses that uh where some
28:13are exactly the same. for example,
28:15submitted it as like a um
28:18>> like for example, someone hit submit and
28:20like their web page refreshed and it
28:22submitted the same survey like the same
28:24exact questions twice for example.
28:26So I still had concerns about the
28:29comment sections that this would become
28:32more of a that many people did like you
28:35said had very um contributo comments but
28:40then it was a lot of a complaint
28:42session. Um, [snorts] and my question is
28:46what's within our purview and how much
28:49of this do we have any
28:52um I don't know how how much of this can
28:56can we do anything about at all? And
28:59then how much of this do people feel
29:01they took this survey and they're not
29:03going to be heard because their comments
29:07simply are going to fall on deaf ears
29:09because I took this survey. I wrote all
29:12of this down and nobody heard my comment
29:17because
29:19for one it has nothing to do with this
29:21committee. So I wrote a few of them
29:23down. The website is down. The streets
29:25are a disaster.
29:27The cost of the parks building was too
29:29much. Um when the new Celco headquarters
29:33goes in, where's it going to go? Um that
29:36the VFW is being evicted. So none of
29:39those have anything to do with this
29:41committee and people took the time to
29:43wrote the write those comments and that
29:45was my concern with the comment section
29:48that people were going to take the time
29:51to comment and now that has nothing to
29:55do with this committee. We can't do
29:57anything about that and now people are
29:59going to say look another committee that
30:02doesn't hear me. So that's one of my
30:04concerns.
30:05um that comment that you said did take
30:08the time. That was a great comment. Um I
30:12like the fact that they took the time to
30:15say about the separation of powers.
30:17Should the board of selectmen also be
30:19town meeting members, executive versus
30:22legislative?
30:23Um
30:25set the agenda and vote on it because
30:27they both set the agenda and they also
30:30vote on it. I thought that was
30:32interesting. Um, another positive
30:35comment that I took out of the comment
30:36section, um, was suggesting an online
30:40dashboard with brief updates, but again,
30:42that's not
30:45within the purview of this board. We're
30:48we're looking to see if we're changing
30:49the format of this government. One that
30:52w is within the purview of this board is
30:56somebody that said they grew up in
30:57Worcester with a city form of
30:59government. Now, they've been here for
31:02years. And the biggest thing that she
31:04felt or they felt that town meeting can
31:07do is vote on debt exclusions, which is
31:10an important thing to keep in mind. So
31:12[snorts] those are just a few things I
31:14took out of the comments section. I was
31:17I was reading through a lot of the
31:18comments. So
31:19>> yeah, um first stats actually your your
31:22guess at half spot on the money, go buy
31:25a lottery ticket. It was literally
31:2750.0%. It was 124 open-ended feedbacks
31:30for 248 total survey participants. Um 73
31:35of which were operational suggestions.
31:38Um 37 of those, so about 30% um
31:41expressed critical or dissatisfaction
31:44um sentiments. Um 14 expressed positive
31:47or generally satisfied sentiments. 16
31:50responses
31:52um discussed transitions to city, mayor,
31:55or council form of government. Um, nine
31:58respondents um
32:01explicitly discussed the retaining
32:04representative town meeting. Four
32:06respondents dis outright discussed
32:08adopting open town meeting. So really a
32:10lot of different um opinions from a lot
32:12of different folks. Um like you said a
32:15lot of it was you know like you said
32:17naen a lot was things that weren't in
32:21the purview of um the form of government
32:24study. Um let me see if I have some more
32:26here.
32:28>> I think we should continue as a
32:30committee. We want to read these
32:31comments just to get a good sense. Is
32:34there any other mechanism Tanner through
32:36you to get these to other parts of the
32:40actual elected or not elected the
32:43official government that just so they
32:45can if there's any like
32:48>> any comments about the roads I know
32:49we're not going to change but if there
32:51are specific complaints that can somehow
32:53get to DPW and maybe they can take that
32:56feedback so it doesn't completely fall
32:58on deaf ears I think would be helpful.
33:01Obviously, we're not going to fix the
33:03roads. I know there are comments saying
33:04a certain people in town should be
33:06fired, that's definitely not in our
33:08power, but anything where people are
33:10saying city council, representative
33:13Tammy, or just that general vibe, we
33:15want to keep that in mind as we're
33:17continuing to do outreach to the
33:19community throughout this whole process.
33:23Yeah,
33:24>> I think my comment was more just about
33:27keeping in mind going forward with
33:29surveys that when you do have an
33:31open-ended comment section,
33:33>> yes,
33:33>> that you're going to invite comments
33:35like that and people aren't going to
33:38feel that their comments are valid,
33:40validated, and they're important.
33:43>> So, whenever whenever you have a comment
33:47section, you know,
33:49>> you invited me to say it. Why did you
33:51ask me to say it if it doesn't mean
33:55anything?
33:58>> Going back to Mark's comment about how
34:00to interpret the neutral responses. I
34:02mean, I think if we analogize it to an
34:04election outcome, the neutral responses
34:07are people who didn't show up to vote.
34:09And if you think of it that way, the I
34:12feel that town meeting adequately
34:13addresses the needs of the community one
34:15is a very interesting one because it's
34:17an extremely narrow win for the Yes. So
34:20if there were an election and a vote,
34:22you know, let's keep representative town
34:25meeting or not, these surveys results
34:28suggest that it might be a very narrow
34:30win, which is something I think we
34:32should think about.
34:33>> I I Yeah, actually that's why I'm going
34:36to think about it. If I can just amend
34:37it, wouldn't be so much didn't show up
34:39to vote, showed up to vote, but didn't
34:41vote every item on the ballot, which
34:44again, these are these are self-
34:45selected. These are people who chose to
34:47take this survey, but you know, they
34:49have no opinion about the parks and
34:50recck department. They skipped that one
34:52or whatever.
34:53>> But there's only one election. The
34:55election is keep it or not.
34:56>> I've actually
34:58>> I've actually looked at the votes. We
35:00had a one-off election several years
35:02ago, which we had. It was a special
35:05election for a special event. We had
35:07basically uh you vote for this or you
35:09vote for that. And there were plenty of
35:11blank votes.
35:13>> Okay.
35:13>> I don't know why. Maybe people felt well
35:16I think I think it's great because it
35:18shows people felt a duty to come and
35:20show up and they looked at the ballot
35:21and like ah I don't like this answer I
35:23don't like that answer but I'm here and
35:26I don't know what happened
35:27>> voting present
35:28>> voting present
35:30>> and that's okay that's you know
35:31wonderful but does it really give you an
35:34indication how do I interpret this
35:37>> yeah I don't know
35:38>> I don't know that we can interpret any
35:39anyone's thinking yeah you know without
35:42>> but I really love the cross the way that
35:45Tanner mixed the the awareness and the
35:48opinion question. I think that
35:51>> people who voted this then also voted
35:54that type thing. You can kind of
35:56>> learn a little what's going on there.
35:58Yeah.
35:58>> In some cases, not at all. But yes, that
36:02was very helpful, Tanner. Thank you.
36:04>> Sure. Happy to vote.
36:06>> Again, I'm just not agree with the uh
36:10moving of the stuff.
36:14Does anyone else have any questions or
36:17comments on the outreach survey? And do
36:19we want to circle back and discuss it
36:22some more after we've had more time to
36:24digest it at our next meeting? I know we
36:26can all look through the comments, look
36:28through the cross tab,
36:30>> analysis, kind of an open agenda item.
36:32If someone
36:34>> as you read stuff and decipher it
36:37better,
36:38>> fantastic work there.
36:40>> [laughter]
36:41>> But I do agree with what Denine said
36:43about when you ask an open-ended
36:44question that people feel,
36:47you know, like, hey, you asked me
36:49>> what's happening.
36:50>> What are you going to do with it?
36:50>> I mean, obviously, you know, you have we
36:53we can only treat what we can treat, but
36:55still.
36:56>> Yeah.
36:56>> Um, this is a separate question, but
36:59John and I are going to meet after this
37:00meeting to talk about our meeting with
37:03um town meeting members and how they
37:06feel about our formal government. And I
37:08know at one point we talked about
37:10educating people about different forms
37:12of government. So I just wanted to get a
37:14sense what people think if this when we
37:16you know have these 17 folks at the
37:19select
37:21uh selection room select select boards
37:24room.
37:24>> Yeah.
37:25>> Should we because may people may show up
37:28and say well what does council mean and
37:30and I don't know. I mean I'm not sure.
37:32Or do we just solicit their opinions or
37:34do we talk about different options and
37:38what that would look like?
37:39>> Cuz if you're saying should we keep
37:41representing a town meeting or switch to
37:43alternative their first question
37:45probably be well what are the
37:46alternatives?
37:47>> That was one of the comments is that
37:49yeah
37:49>> well you're not even telling me what the
37:51options are. I don't make sure
37:54>> would a fivem minute overview before the
37:56the discussion starts of the charge of
37:58the committee followed by summary of the
38:01different forms of government.
38:02>> Yeah, maybe we could use what
38:04>> Kevin used that first.
38:06>> Yeah, maybe we could actually use Kevin.
38:08>> Yeah. Okay, that's true.
38:11>> That may that may clarify things for
38:13them before
38:14>> maybe just but remember how he presented
38:16this is what we have. This is these are
38:18the other options.
38:21Um, you know, Tanner, do you think
38:22that's possible to get those slides? I
38:25think they're all in our folder anyway,
38:26right?
38:27>> Yeah, I'll take
38:28>> maybe we could do something like that.
38:30We can talk about it, John.
38:31>> And even maybe in the people we had
38:34talked like for instance, example would
38:36be handover
38:38would be was a gentleman from Franklin.
38:41>> Yeah.
38:42>> Franklin, right? That was an interesting
38:43one too.
38:44>> The town council one,
38:45>> what's that?
38:46>> The town council one.
38:47>> Yeah.
38:47>> Yeah. Franklin.
38:48>> Yeah. Franklin. Um,
38:50uh,
38:50>> and then Charlie.
38:52>> Yeah.
38:53>> Yeah. [laughter]
38:55>> And I think maybe even some historical
38:56data because I think the like the
38:58gentleman from Franklin was saying
39:00actually that's the that was the
39:04average town in America has that form of
39:07government even though in Massachusetts
39:09it's actually a minority form of
39:11government, right? But, uh, it's
39:14actually a popular form of government
39:16most places. That would be where in New
39:19England town meeting is.
39:20>> Yeah, that's town meetings.
39:24>> Never heard of it growing up.
39:25>> Yeah. Yeah. Yeah. It's not a thing
39:27anywhere in New England really.
39:30>> Okay. New England.
39:33>> Yep.
39:35>> All right. And then the last item on our
39:38agenda is discussing upcoming meetings,
39:40which we're kind of doing already since
39:42we have the upcoming meetings I know of
39:44is on Thursday, September 24th. There's
39:48that meeting in the select board room
39:50with town meeting members. And then our
39:53upcoming meetings are on October 5th and
39:55November 2nd, both of which are Mondays.
39:59Let me check the ball and get back to
40:01you pretty quickly. if he can make
40:03either and if one works better than the
40:05other.
40:06>> All right. So, we're reaching out to
40:08Ammerst.
40:09>> Ammerst
40:10>> Ammerst to see if they can join us on
40:11October 5th or November 2nd. Were there
40:14other officials we were still looking to
40:16reach out to?
40:18>> I know Brooklyn had been
40:19>> I was making a jump for Brooklyn, but it
40:21sounds like we have an answer from DE.
40:22Thank you for making that a very short
40:24answer. We didn't have to do an hourong
40:26>> interview.
40:28I brought my short game tonight.
40:32All right. Um, does anyone have any
40:34other comments on those upcoming
40:36meetings?
40:38>> Um, I do have a question actually about
40:40the town meeting forum. Is there a plan
40:42to have like a paper survey or something
40:44for
40:45>> like as a followup?
40:47>> Yeah. Could we um hand out those if
40:49people come to this meeting on the
40:51flight didn't actually do our survey,
40:53can we hand out like paper copies like
40:56Carlos just said so we can capture their
40:59opinions?
41:00>> Yeah. Yeah. What do you mean? What do
41:01you mean?
41:02>> Oh, this is the
41:03>> just capturing more feedback from town
41:05meeting members who might not have taken
41:07>> I don't I don't understand what you're
41:08saying. I'm sorry.
41:09>> So, you're going to host a town meeting
41:11forum next week with town meeting
41:13members?
41:13>> Yeah.
41:13>> So, just finding a way to capture
41:16information from them, capture their
41:17feedback. So, if there's like a written
41:19survey or
41:21>> we sent out uh a detailed email,
41:24>> yeah,
41:24>> listing three topics we'd like them to
41:27address.
41:28And uh we haven't really talked about
41:31how we're going to run the meeting, but
41:34um in my mind the we limited it to like
41:38three general questions so that they
41:40come up and say anything they want and
41:43that that we uh on the committee would
41:46capture it by writing it down.
41:49>> Okay. So, similar to when we meet with
41:51other people,
41:53>> but we could just have it there and
41:55maybe at the end say, "Hey, if you
41:57didn't do our survey, here's an
41:59opportunity to add to
42:01>> I don't know. We've already we've
42:02already done the survey. We cut it off.
42:04We done with it." I figured if folks
42:07look that 248 answers, all of those
42:10people are going to be at
42:11>> are going to be at that meeting anyway.
42:14Um, you know, we really tried to milk
42:16that participation in that survey and I
42:18think we had a good number.
42:19>> Yeah, they may be same people repeating
42:22their response potentially.
42:23>> And I'm really happy with the with the
42:25turnout we got for the survey. Uh, I
42:28don't think that that was disappointing.
42:31>> The only thing I was going to suggest is
42:34if we did any more survey with that
42:37would be at the Shishbury uh spirit of
42:40Shushbury Festival. But then
42:43that's the only large event that we're
42:45not capturing for the fall. We had
42:47talked about doing community outreach
42:49and that's our only fall event that
42:52we're not capturing at all any type of
42:54interface with the public.
42:55>> Can you remind me what is the date of
42:57experience?
42:58>> It's in a couple weeks
43:0127.
43:02So
43:03>> we have no time to get anything in
43:05unfortunately. It's too bad we didn't
43:07think
43:07>> Yeah.
43:08>> ahead.
43:09>> Like, hey, we could have sat down at a
43:11booth and
43:12>> um
43:13>> Well, then doesn't the town have a
43:14booth? Like, I mean, isn't there
43:17>> our committee? You know what I mean? Our
43:18committee. Hey, we're in a form of
43:20government study committee.
43:22>> Would we want to try and grow together a
43:24subcommittee that
43:26>> would do outreach at Spirit of Shbury or
43:28is it too late to get a I assume it's
43:30too late to grab a
43:31>> What would we do? Like
43:32>> Yeah.
43:34Well, I I will be there [laughter]
43:37>> at the select work group. So, I don't
43:39>> Oh, there is a select work group. Well,
43:41I mean, I wonder if we could have it
43:42there. Would that be a conflict?
43:45>> I don't think you can.
43:47>> Let them let them do their thing.
43:49>> Yeah.
43:49>> They're going to catch a lot of
43:51compliments and goodwill at their booth.
43:53And uh [laughter] I don't think it's
43:57fair for us to uh to tread on that.
43:59>> Okay.
44:01happy to be support in whichever way.
44:05>> All right.
44:06Well, with that being said, our next
44:08meeting is on Monday, October 5th,
44:12possibly with Ammerst. Possibly not. To
44:14be determined and we'll get it on the
44:16agenda when we find out at this point.
44:19>> I will be in Arizona, so I will be
44:20zooming in.
44:21>> Excellent.
44:22>> Oh, nice.
44:24All right, take note of that.
44:29And with that, I would entertain a
44:31motion to adjurnn. So move.
44:33>> Second.
44:35>> Second. All in favor? I. All right. Have
44:38a great night, everyone.
