2026-09-14 - Form of Government Study Committee

Summary

Written from the YouTube auto-captions; names and numbers may be misheard. Minutes were not used.

  • Minutes of the August 17 meeting were approved.
  • Meetings with elected officials: two members summarized separate meetings with all five Select Board members. All five were generally positive about the current structure of Representative Town Meeting, a Select Board and an appointed town manager. Suggested tweaks included a larger Board of Health and separating road and water commission duties from the board. Common themes were that communication with residents could improve and that none would change the town meeting approval requirement for big changes such as zoning.
  • Town meeting member forum: a listening session for Representative Town Meeting members was set for Thursday, September 24 at 7 PM in the Select Board room, with 17 members already registered and room for about 50. Because a quorum of the committee could attend, staff will check open meeting law and the agenda will describe the gathering. Members discussed opening with a short overview of the committee's charge and the alternative forms of government.
  • Nearby towns: a member described Grafton's May open town meeting (over a thousand attendees, overflow rooms, clicker problems, about five hours) as a logistics lesson about open town meeting; members said open town meeting is not under consideration here. Marblehead has a draft charter, a Brookline petition drive to put a charter review on the ballot did not gather enough signatures, and the Amherst town manager, whose town recently changed its form of government, may speak at the October 5 or November 2 meeting.
  • Outreach survey: staff presented results from 248 required-answer responses. Municipal services delivered by staff were the highest rated (72.6 percent satisfied), land use was in the 40s. Awareness fell as detail increased (66.9 percent knew the meeting schedule, 51.6 percent the agendas, 41.1 percent the budget process), and residents who knew when agendas are posted were far likelier to say they understood the budget (71.1 percent versus 5.2 percent). Half of respondents left comments (124): 16 favored a city, mayor or council form, nine explicitly favored keeping Representative Town Meeting and four favored open town meeting; many comments concerned matters outside the committee's scope. Members debated how to treat neutral answers, noted that support for the current town meeting looks like a narrow win, and asked that off-topic comments be passed to the relevant departments.
  • Survey outreach at Spirit of Shrewsbury was ruled out as too late and as the Select Board's event. Next meetings: Monday, October 5 and Monday, November 2.

Issues discussed

Sources

Video

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Transcript

These are auto-generated captions; names and numbers may be misheard.

Transcript

00:00All right. So, I'm going to call to

00:02order the September 14th meeting of the

00:04form of government study committee. Our

00:06first order of business is reviewing and

00:08approving the minutes from the August

00:1017th meeting. Everyone get a chance to

00:12take a look at those minutes.

00:14>> Anyone have any comments?

00:17Great. Entertain a motion. Move to

00:20approve the minutes.

00:22>> We have a second. All in favor?

00:24>> I.

00:28Next item on the agenda is discussing

00:30meetings with Shrewsbury elected

00:32officials.

00:34I know at least once out of that was

00:37John and I had meetings with all of the

00:40individual select board members. Um I

00:42wrote up some notes that I'm going to

00:44read out just a summary. Uh rather than

00:46going through each of the five

00:48discussions, I just put together a

00:50summary of all of them.

00:52>> Great. So John and I met with each of

00:55the select board members to discuss

00:56their opinions on the form of

00:57government. All five are generally

00:59positive about the form of government

01:01that Shrewsbury uses. Some have minor

01:03changes that they would like to see

01:04enacted to make things more effective.

01:07Some examples of that of those changes

01:09are increasing the size of the health

01:10board and separating the road and water

01:13commission responsibilities from the

01:15select board. There was a common theme

01:17that there could be better communication

01:19from the town government with the

01:20residents of the town to foster more

01:22involvement both for town meeting

01:24members and residents as a whole.

01:27Everyone felt that the board could act

01:28with appropriate speed when needed. They

01:31acknowledged that requiring town meeting

01:32approval for large changes such as

01:34zoning can be slow, but involving town

01:37residents in those decisions is an

01:39important part of the government

01:40structure that none of the five of them

01:42would recommend changing.

01:44uh they said there is good interaction

01:45and communication with the appointed

01:47town manager. There were a variety of

01:49opinions about the process of town

01:51manager making appointments and select

01:53board approving some of those

01:54appointments but not others. And overall

01:57the select board members like having a

01:59representative town meeting, a select

02:00board, and a professional town manager.

02:02And on behalf of John, myself, I'd like

02:04to thank all five of them for taking the

02:06time to meet and discuss with us.

02:11Did anyone else have meetings with

02:14elected town officials in the past

02:17month?

02:18>> The past month? No.

02:20>> So, we had some reports on it at the

02:22last meeting. I didn't know if there

02:23were any others.

02:24>> I don't know if we mentioned Did we

02:26>> We did mention the school committee

02:28member that we met with and

02:30>> uh we also met with the moderator which

02:32we mentioned at our last meeting. So,

02:33that would leave the library board and

02:35then I don't know if you want to count

02:37the housing authority in that. Yeah, I I

02:39think we already gave a report on the

02:40library board,

02:41>> right? So,

02:42>> so I think we're good on that.

02:44>> Wasn't reflected as a elected official.

02:47Did you have anything else to add?

02:49>> I don't think so. I think um housing

02:52authority is slightly separate, so I

02:54think it's okay for us to

02:56>> Excellent.

02:58All right. The next item on our agenda

03:00is discussing outreach to town meeting

03:02members. And I know that there was a

03:05subcommittee that is talking about

03:06meeting with them next Thursday,

03:09September the 24th.

03:13>> Uh so um Bridget Colleen and I have uh

03:18uh discussed this um [snorts] uh we

03:22going to hold a meeting on the 24th at

03:26>> 7 7 o'clock in the select person's room.

03:30Uh we sent out to or through Tanner sent

03:33out two things. We sent out an

03:35invitation

03:37uh to all town meeting members

03:39indicating some topics we'd like them to

03:42address very simply. You know what do

03:45you think are the efficiencies

03:46inefficiencies? How would you change

03:48government? Uh just to get the ball

03:51rolling. Um,

03:53we uh Tanner also sent out a response

03:57uh email and he reports to me that 17

04:01town meeting members have indicated

04:03they'd like to attend this meeting uh

04:06next week. And uh I have we we still

04:09have to talk amongst ourselves as to

04:12actually how we're going to run the

04:13meeting. But uh I look at this as a u

04:17[clears throat] a listening type meeting

04:20and just gathering information about

04:23what these town meeting members may want

04:25to talk about. So um

04:29next next week 7 o'clock on Thursday and

04:33we'll see what happens after that and

04:35we'll give a report.

04:37>> Excellent.

04:37>> Thank you.

04:38>> Anytime meeting members who are watching

04:40feel free to RSVP. There's definitely

04:43room for more.

04:43>> Is there a deadline for when you can

04:46>> RSVP? I would assume September 24th at 7

04:49[laughter] p.m.

04:50>> I think the concern is space

04:52availability.

04:53>> Yes.

04:53>> But Tan with the capacity of that room,

04:55>> I believe it's about 50. So barring a

04:57sudden influx and a double almost

04:59tripling. I'm

05:01>> sure they're all watching us this

05:02evening and uh that may really spike the

05:06interest.

05:06>> Well, RSVP ahead of time if it starts

05:09looking like we're getting to that

05:11level. um Tanner will reach out and

05:13maybe switch the room, but

05:16>> for now we assume it will be at the

05:17select boards room

05:19>> um Thursday, September 24th at 7 p.m.

05:24>> Uh let me know, right?

05:26>> So could I just I just want to make one

05:28comment just I know this is a

05:29subcommittee meeting and I'm sure people

05:31on the committee probably have an

05:32interest. However, if too many were to

05:34show up that we would have a quorum.

05:36>> Yeah. Yeah.

05:38that we and that be a violation of open

05:40meeting laws.

05:41>> Excellent point.

05:42>> Um I think we're allowed to attend

05:45events as long as we're not making

05:46decision doing decision-m.

05:49Um but we can also just put that as an

05:52agenda item that we will be meeting kind

05:54of like the way the finance committee

05:55says it's meeting at town meeting even

05:57though they're not going to be

05:58conducting business. We could just

06:00simply say we'll be gathering that night

06:02and

06:04possibly we'll all show up, possibly we

06:06won't, but I'd like to avoid open

06:08meetings problems.

06:10>> Um, and Tanner can go the manager and

06:12confirm all that detail.

06:14>> So, Tanner, can you look into that

06:16issue?

06:18>> I'll take a look into it. town meeting

06:19members in general don't have the quorum

06:21issues, but and yeah, I'll look into

06:23that about the um if everyone's in one

06:27place um for that if if you have a

06:30quorum. So, I I'll I'll look into that.

06:32>> Okay. I could be I don't know if I will

06:35be, but [laughter]

06:36>> I can I have another meeting that.

06:39>> All right. So, Tanner will check the

06:40forum issue, but otherwise that meeting

06:43will be next Thursday. All right. Our

06:46next item on the agenda was discussing

06:49related nearby town government news. Um

06:52I believe audience at least.

06:56>> Um so you guys may have heard about this

06:59but I had it I'd missed it somehow. Um

07:01but Grafton the town just south of us

07:04with about half our population held

07:07there. Uh, and they have an open town

07:09meeting um on May 11th and they had it.

07:13Well, you guys know what I'm talking

07:16about. No. Okay. It was a fiasco.

07:19[laughter]

07:19>> I know.

07:20>> Okay. Some people know it was okay. So,

07:22basically Tanner described it as um

07:25electronic voting means open town. Is

07:28that what it was? So, they had over a

07:30thousand people. Um that was the most

07:34they'd ever had. They did try to prepare

07:36for it. They had two big um ticket items

07:39on the agenda. Debt exclusion for the

07:41middle school roof and a prop 2 and a

07:43half override I think was 5 million. Um

07:47so first they thought 600 then they

07:49increase it to 800 then they increase it

07:51to thousand. So they have to go around

07:52and get clickers because they have

07:54electronic voting but I think theirs is

07:56different from ours because they don't

07:57assign I think they just give you a

07:59clicker. I don't think they connect it

08:01to the person. Um but anyway, so anyway,

08:04they um yeah, 250. Oh, so they did have

08:08Yeah. overflow. They use I think either

08:10the gym or the uh auditorium and they

08:14have overflow in the cafeteria.

08:16Um

08:19yeah, they had tech challenges too

08:21because it was so crowded. So they

08:23had,00 some people and the moderator who

08:27I believe was new had encouraged because

08:30the middle school roof was on the agenda

08:33families to come particularly

08:36students in the eighth grade but so

08:38people brought their whole families and

08:40part of the problem was they just all

08:42packed in. I bet people got clickers who

08:44weren't necessarily registered voters,

08:47but then there was no way to figure out

08:50because they ran out of clickers and

08:51people continued to show up. So anyway,

08:54there were problems. Uh they described

08:57it as 5hour fiasco

09:00and they but both uh I think they ended

09:04up doing a voice vote and both the

09:06override and the debt exclusion passed.

09:10So I just thought that that was

09:11interesting.

09:13And I wanted to bring it to people's

09:14attention that people I've missed

09:15there's an article in the um community

09:18advocate

09:20from right after it happened but I

09:22missed it. So

09:22>> the takeaway is I think Opentown Meeting

09:26has logistics issues

09:29>> and the clickers make it I think more

09:31complicated

09:32>> but but that wasn't but that was because

09:34of it was Opentown Meeting with the

09:35representative. We have a fixed number

09:36of people. We know the clicker numbers.

09:38We know the packet numbers. You know, we

09:40were hearing from the manager of

09:44>> Thank you. Um

09:45>> Oh, and yeah.

09:46>> Yeah, one of the A towns. I'm sorry if

09:47you're listening. Um I'm sure you are.

09:50Uh that they have to do all the mailings

09:53to the hundreds or whatever people. I

09:56don't even know if they do clickers. So,

09:58you know, a baton meeting has logistic

10:00issues. Um

10:03>> I think the other message around that is

10:05that they had a couple of hot button

10:06issues which drove attendance. It's the

10:09same the same thing happened in Holden

10:11because they were doing their MBTA

10:13zoning.

10:14>> Yeah.

10:14>> And that drove everybody to the meeting

10:16who didn't want zoning in in the town.

10:20They showed up, they voted, then they

10:22all left

10:23>> right after that vote. So

10:26>> yeah,

10:27>> I think it's a planning

10:28>> which was defeated.

10:29>> It's a planning problem. If you know

10:31there's going to be a hot button issue,

10:33>> you probably should plan ahead because a

10:35prop two and a half override is going to

10:37be by its nature the most popular thing.

10:40School would be the sec exclusion for a

10:43school, right?

10:44>> Um that's what the end I remember the

10:46end of you know he's like we know and

10:48we're going to have a lot of people

10:49because we know what's on the agenda.

10:51>> I think with grafted they maybe

10:54>> they did they planned for a thousand and

10:56it exceeded that but it really maybe

10:58didn't. It was just that they the family

11:01>> but they didn't plan for that. So

11:03anyway,

11:04>> yeah, I mean it's I've been hearing for

11:06years the problem with open town meeting

11:09even in a small town the small town I

11:11grew up in in the hills of the Burgkur

11:13you have people who come up come in show

11:16up for their article leave or you know

11:20then now that was many years ago now

11:21that it's on TV they'll watch know when

11:24their article is coming up vote on it

11:26and leave and quorum isn't set as a

11:28percentage it's set as a fixed number of

11:29people

11:31>> but I don't see us even considering open

11:34town meeting. I mean we we aren't

11:35drawing our conclusions tonight but

11:37that's not one thing that we're looking

11:38at but I think that's the takeaway from

11:40the Grafton experience is the heart of

11:43that problem was open town meeting and

11:47open town meeting is a wonderful thing

11:48because it's direct democracy and every

11:50registered voter can have a say and

11:52that's wonderful but there are

11:54logistical issues that are very hard to

11:58solve

11:58>> and it's made more complicated by the

11:59clickers.

12:00>> Well that's Yes.

12:03Yeah.

12:07>> Well, thank you for bringing that to our

12:09attention. I also saw Marble Head, I

12:11believe, is in the process of developing

12:14a charter. Um, I haven't looked into too

12:17many details, but I saw articles that

12:19>> doing a charter or a form of government

12:21review also.

12:22>> I believe they did a form of government

12:23review that now they have a draft C of

12:26their charter. I don't know if that

12:28that's going to be moved forward with,

12:30but they at least on their website have

12:32a draft that a committee put together.

12:35So, might be something we want to

12:37review. Just reading some news articles

12:39about it to see how it's [clears throat]

12:41what parallels we can draw.

12:44>> Mike,

12:45>> Mike, I did a little bit of research

12:47into uh Brooklyn.

12:49>> Yes.

12:50and they did not get enough signatures

12:54to get the uh charter review on the 526

12:59ballot. So there were three different

13:02cases,

13:04three different groups. One was a case

13:07for replacing town meeting,

13:10one was for keeping it the same and one

13:14was uh replacing it with a completely

13:18different uh resident le town me uh form

13:22of government. So, one was like a city

13:26form of government, one was to keep it

13:28the same, and one was to change to a

13:32completely different form of government

13:34that I wasn't even familiar with, which

13:36was some sort of

13:38resident le form of government. Um, and

13:42that's just

13:45uh in May. So, we were curious as to

13:48what Brookline's status was, and they

13:50did not get enough signatures. I have

13:53all of the papers here if anybody was

13:55interested in looking at the um you know

13:58what their reasons were and everything.

14:00I'm happy to upload them all. And they

14:02did use Plymouth

14:05and somebody else uh with all of their,

14:10you know, their studies. They talked a

14:11lot about Framingham, the problems with

14:14Framingham before, during, and after and

14:18what they used for their guidelines. So,

14:20there was a lot of good information and

14:22I'm happy to upload all of that.

14:24>> Yeah, if you can get that to

14:25>> Absolutely. I can hand it to him right

14:27now and then he can just add the website

14:31>> or else I can just link it all as well.

14:34>> And just to clarify, um, Brookline's

14:36representative town meeting,

14:38>> right? This

14:39>> Yes.

14:40>> So, that's what that'll stay.

14:42>> Yep. Yep. They they were not able to get

14:44to get enough people swayed to change.

14:48And I just wanted to say one more thing

14:50and I [clears throat] and I think

14:51everyone here knows this but just this

14:54NDAs it's mostly with councils you know

14:58city or town these towns that have uh

15:02have data centers a lot of it happens

15:05without [clears throat]

15:07the citizens even knowing about it until

15:08it's almost until it's too late

15:10sometimes or almost too late and just

15:12with you know I can't imagine our town

15:14knowing and any open or representative

15:16town meeting you have to know what's

15:18going on and you know um they this just

15:21couldn't happen in our town. So I think

15:24it it kind of gives a you know the less

15:27people who are in charge the more risk

15:29there is of something like this

15:31happening this you know this in

15:32influence um

15:34>> if you need to influence the legislature

15:36our legislature is 240 people.

15:39>> Yeah.

15:39>> It's a lot harder

15:40>> and you're not going to get 240 people

15:41to sign an NDA or something like that.

15:43It would be very difficult anyway. But I

15:45just think that's interesting.

15:46>> Yeah. That was one of the things they

15:48did bring up was that switching to a

15:51city form of government was one of the

15:52concerns was more political persuasion

15:57>> that was uh reiterated in between

15:59Framingham and then that was one of the

16:01big concerns with Brooklyn

16:05>> and I guess I'll stick in the Amherst

16:07thing there even though they're not

16:08nearby. Um,

16:11it was asked that a couple meetings ago.

16:12I reached out to the town manager in um,

16:16Ammerst. They are they they came after

16:19Framingham, so they are the most recent

16:23community to change their form of

16:24government. Um, I spoke with him. It was

16:28a pretty interesting story. They had a

16:30referendum issue that caused a big

16:33uproar in town that led to the change in

16:36government. Um the town manager there is

16:40uh also on the form of government

16:42committee for the Mass Municipal

16:43Association. He said he was willing to

16:46speak to us if we have the stomach for

16:49another speaker. Um

16:53and uh you know it was a pretty

16:54interesting story he told uh of how they

16:57got to where they are and and how it's

16:59gone since and some of the issues they

17:02had. Their town meetings went on

17:04forever.

17:07months.

17:08I'm not joking.

17:13>> Yeah, I think we would all be interested

17:15in hearing from him. Our next two

17:18meetings are October 5th and November

17:212nd.

17:21>> All right. I'll see if he can make

17:23either one of those if if that's what

17:24the committee would like.

17:27>> Seeing no objections. Yes, that'd be

17:28great.

17:29>> All right.

17:31>> All right. Then our next item on the

17:34agenda is discussing the results of the

17:37outreach survey.

17:40Tanner, did you want to give any

17:44uh any notes on that?

17:46>> Yeah. Um the I passed out to you all

17:49some um sheets that have the um results

17:55question by question of how um how many

17:58folks answered um each of the various uh

18:01multiple not multiple choice but I guess

18:03liker scale would be the more correct

18:05term for me to use. Um questions. Um, so

18:09this gives kind of a a good sense of uh

18:12and then when it says agreement

18:14disagreement that's breaking down the

18:16strongly agree and agree and the

18:19strongly disagree and disagree columns

18:20putting those um together. Also in the

18:24drive I put the survey findings document

18:27for you all as well to um see some of

18:30the kind of highle takeaways that aren't

18:33always um super obvious to see on the um

18:38raw data. I think um some of the

18:41interesting things is you see throughout

18:43the data a wide um a wide set of

18:47perspectives and you see um one of the

18:51interesting things I think is you look

18:53at like municipal uh services provided

18:55by municipal staff is the highest rated

18:58category 72.6% 6% satisfied across the

19:02board. Um whereas you see something like

19:05um land use satisfaction

19:07is if I recall correctly a little bit

19:10around somewhere around in the 40s

19:12percent. So you see residents throughout

19:15the data you see residents like nuanced

19:17opinions on various different um issues

19:20which I think is uh very interesting to

19:23look at uh for the committee. Um and I

19:26think also some of the um interesting

19:30um findings for some some of the

19:33informationational deficits um there is

19:37um let me pull up the exact uh

19:41statistics for you.

19:44So for example like advanced agenda

19:46awareness is the primary determiner of

19:50fiscal understanding. So among residents

19:53who are aware of the agenda postings

19:5671.1% said they understood the budget

19:59process whereas those um who are unaware

20:03of when the agendas are posted had they

20:06fed budget comprehension was at 5.2%. So

20:09for that's a bigformational

20:11deficit. Um and then for example, you

20:15know, uh the awareness steadily

20:17declining as decision-making detail

20:18deepens, right? 66.9% of people were

20:21aware of the meeting schedules, but then

20:23when you get to the question of are they

20:25aware of the agendas, you're at 51.6%.

20:28Then when you get to are the do they

20:30understand the budget process, 41.1%. So

20:33getting deeper into the proverbial weeds

20:37with um you know um the governmental

20:41process the awareness um declines and

20:45where's one other um data point here. Oh

20:49for those for the neutral group um they

20:53exhibited also additionally they

20:55exhibited the lowest agenda awareness of

20:56any group at 24.4% and budget

20:59understanding at 17.8%.

21:02So there's also an information gap for

21:04those who kind of don't feel strongly

21:06one way or the other if they you know

21:08really are satisfied with the current

21:10form of government or unsatisfied with

21:12the current form of government. So, um I

21:14think that was also interesting to note

21:15that some of the survey findings show

21:18that um sometimes it's an information

21:20deficit or um you know residents not

21:23knowing where to go to find the

21:25information or how to you know get you

21:28know sort of um you know easy access to

21:31what what's on the warrant you know

21:33what's being voted on how does you know

21:35the budget work things like that um so

21:38yeah there's feel free to discuss I can

21:40go deeper on anything um But, uh, that

21:43is in the drive for you all to take a

21:45look at at um, some of the various, um,

21:49different statistics. I just figured I'd

21:51throw two main ones of those out there.

21:53Two maj two themes that, um, you know,

21:56really stuck out to me um, for the

21:58committee to think about, discuss. Um,

22:01yeah.

22:02>> Okay. Thank you.

22:04>> Yeah.

22:05>> Um, just a first of a couple

22:07observations. Um, I like I I I compared

22:11them. Um, one group of questions were

22:14awareness questions and the other group

22:16of questions were opinion questions. And

22:18I was kind of trying to um, cross tab

22:22those and I think what Tanner brought up

22:23is is a great way to do it. So, I

22:24stopped looking at it because Tanner had

22:26already done that. Thank you, Tanner.

22:28What I was surprised was that we had um,

22:32for f I believe that people who filled

22:34this out self- selected. they took the

22:37survey not because they were told to do

22:38it, not because they were paid to do it,

22:40but because they uh chose to do it. And

22:42yet, despite the self- selection, um we

22:46had a lot of neutral opinions, a lot of

22:48folks who just said, "I don't know. I

22:50have no opinion. I have no opinion." Um

22:53or and then when they we had an

22:55awareness question, there were uh eight

22:58or so awareness questions. We had plenty

23:01of people who still said neutral on an

23:04awareness question. So if you say uh

23:07let's just say I'm aware of the work

23:08done by recreation preservation boards

23:10and committees etc. Um some said neutral

23:16but some said agree or strongly disagree

23:20and I don't understand like how am I

23:22supposed to process um the difference

23:25between you know one piece of data in

23:27there and the other piece of data. I

23:29just kind of started grouping the in

23:31those cases I would group the neutral

23:32and the disagree cuz you don't know you

23:34don't know doesn't matter how how you

23:36don't know. Um so I thought that was one

23:39takeaway um I had. And then on top of

23:42and then as far as the opinion questions

23:44which I thought were really I thought

23:47they were very very interesting. I got I

23:48got a lot out of it. Um, I again didn't

23:52know how to place the neutral

23:55opin the neutral votes, if you want to

23:57call them that, um, in there. So, for

24:00example, I'm just picking one out. I'm

24:03satisfied with day-to-day services

24:04provided by municipal staff under the

24:06town manager.

24:08And we have plenty of people who say

24:10they agree or strongly agree. Just lump

24:12lump that together.

24:14But we have a few people, 38 of the 248

24:18who said either disagree or strongly

24:20disagree. Okay, great. That's a good

24:22percentage to to crunch. But do we take

24:25the 30 people who are neutral,

24:28do we do we say that all of the neutrals

24:30and the agrees, do we put those together

24:32and say, "Okay, those are people who

24:34aren't negative."

24:36Is that is that what we're really

24:38looking for? The not negatives. And I'm

24:41sorry if I'm going Uber stata stat

24:44statistics on this,

24:46>> but

24:47>> it's an interesting discussion. My view

24:49on things like I'm satisfied with this

24:51type of services. If you know what the

24:53services are and you like them, you

24:55either agree or you strongly agree. If

24:57you're aware of them and you don't like

24:59them, you disagree or you strongly

25:00disagree. If you go, you know what, I

25:02don't know what the town manager does. I

25:03don't know what those services are. I

25:05think that's probably neutral.

25:06>> I don't care. I know what it is and it's

25:08not something that affects my life. So

25:11neutral

25:12>> could also be like the triangulation

25:14between the middle say cuz I think it

25:16lists like you know DPW police etc.

25:19Someone could say I like what the police

25:22does. You know I'm kind of indifferent

25:24on recreation cuz I don't go to

25:26recreation programs and maybe someone's

25:28like I don't like the trash pickup. And

25:29when they look at the three they kind of

25:31go well

25:32>> I guess it's in the middle. So that's

25:34also another potential option to

25:36consider that someone likes one service

25:38isn't, you know, too fond of another and

25:40kind of isn't really affected by, you

25:42know, another service that they may not

25:43engage with. So it could also be that

25:45some of the neutrals are, you know, that

25:48just want to throw that out there.

25:50>> No, not that we have any definitive way

25:52of knowing that, but something I've

25:54noticed in survey design.

25:55>> Neutral. I think that's a good point.

25:56They just not want to say anything

25:58strong in either direction and just

26:00decided this is the

26:01>> Yeah. And if people have leave a

26:03question blank, does that that counts as

26:05neutral, right?

26:06>> Neutral would be

26:07>> if someone leaves a question blank, it

26:09doesn't count into the total at all.

26:10>> Oh, because we have 248 answers for

26:12every single question.

26:14>> Required.

26:15>> Oh, they're all required.

26:16>> Yeah, I think everything was required.

26:18So,

26:18>> so it won't go past. It's like, nope,

26:20you must answer.

26:20>> Yeah, you can't skip.

26:23>> Thank you. Yeah,

26:25>> what about the uh comment section?

26:30Yes. So, I uploaded those into the drive

26:32with the full file. Is there any

26:34specific like themes you were wondering

26:36about or questions?

26:38>> I I didn't look at I didn't know there.

26:40>> It's in the raw CSV. Um I'd say maybe

26:4450% of people thereabouts gave a

26:47comment.

26:48>> Yeah, we have more here. I can um let me

26:50see if I can get the

26:51>> number. I was just reading through them.

26:54There are a few common themes. Uh I

26:56would say there are a lot of people who

26:59are generally satisfied. There are a lot

27:01of people who are very dissatisfied.

27:04Uh some comments saying don't change

27:06anything. Some comments that say switch

27:08us to a city right now.

27:11Some comments are very similar to what

27:14you will see on Facebook. Um

27:17yeah, there's a generally a good mix of

27:19comments. Some people wrote several

27:22paragraphs and had really thoughtful

27:23thoughts about representative town

27:24meeting versus open town meeting.

27:26There's at least one in there that I

27:28really appreciated about that.

27:32>> But if Tanner, if you did any statistics

27:35instead of just the eye test of what it

27:38looked like.

27:39>> Yeah, let me just uh It's loading right

27:41now. Give me

27:44>> It's worth reading through. Is it is it

27:46>> like in a different tab than the

27:48>> Yeah, if you go to the CSV, it has the

27:51raw data of all of the

27:54agree all the answers to all of the

27:56questions and then there's a column that

27:58is the comments which is a little hard

28:00to read in Excel, but if you format it,

28:02you can.

28:04>> It's titled dduplicated survey

28:06responses.

28:07>> D what?

28:08>> Dduplicated. There are some like

28:10duplicated responses that uh where some

28:13are exactly the same. for example,

28:15submitted it as like a um

28:18>> like for example, someone hit submit and

28:20like their web page refreshed and it

28:22submitted the same survey like the same

28:24exact questions twice for example.

28:26So I still had concerns about the

28:29comment sections that this would become

28:32more of a that many people did like you

28:35said had very um contributo comments but

28:40then it was a lot of a complaint

28:42session. Um, [snorts] and my question is

28:46what's within our purview and how much

28:49of this do we have any

28:52um I don't know how how much of this can

28:56can we do anything about at all? And

28:59then how much of this do people feel

29:01they took this survey and they're not

29:03going to be heard because their comments

29:07simply are going to fall on deaf ears

29:09because I took this survey. I wrote all

29:12of this down and nobody heard my comment

29:17because

29:19for one it has nothing to do with this

29:21committee. So I wrote a few of them

29:23down. The website is down. The streets

29:25are a disaster.

29:27The cost of the parks building was too

29:29much. Um when the new Celco headquarters

29:33goes in, where's it going to go? Um that

29:36the VFW is being evicted. So none of

29:39those have anything to do with this

29:41committee and people took the time to

29:43wrote the write those comments and that

29:45was my concern with the comment section

29:48that people were going to take the time

29:51to comment and now that has nothing to

29:55do with this committee. We can't do

29:57anything about that and now people are

29:59going to say look another committee that

30:02doesn't hear me. So that's one of my

30:04concerns.

30:05um that comment that you said did take

30:08the time. That was a great comment. Um I

30:12like the fact that they took the time to

30:15say about the separation of powers.

30:17Should the board of selectmen also be

30:19town meeting members, executive versus

30:22legislative?

30:23Um

30:25set the agenda and vote on it because

30:27they both set the agenda and they also

30:30vote on it. I thought that was

30:32interesting. Um, another positive

30:35comment that I took out of the comment

30:36section, um, was suggesting an online

30:40dashboard with brief updates, but again,

30:42that's not

30:45within the purview of this board. We're

30:48we're looking to see if we're changing

30:49the format of this government. One that

30:52w is within the purview of this board is

30:56somebody that said they grew up in

30:57Worcester with a city form of

30:59government. Now, they've been here for

31:02years. And the biggest thing that she

31:04felt or they felt that town meeting can

31:07do is vote on debt exclusions, which is

31:10an important thing to keep in mind. So

31:12[snorts] those are just a few things I

31:14took out of the comments section. I was

31:17I was reading through a lot of the

31:18comments. So

31:19>> yeah, um first stats actually your your

31:22guess at half spot on the money, go buy

31:25a lottery ticket. It was literally

31:2750.0%. It was 124 open-ended feedbacks

31:30for 248 total survey participants. Um 73

31:35of which were operational suggestions.

31:38Um 37 of those, so about 30% um

31:41expressed critical or dissatisfaction

31:44um sentiments. Um 14 expressed positive

31:47or generally satisfied sentiments. 16

31:50responses

31:52um discussed transitions to city, mayor,

31:55or council form of government. Um, nine

31:58respondents um

32:01explicitly discussed the retaining

32:04representative town meeting. Four

32:06respondents dis outright discussed

32:08adopting open town meeting. So really a

32:10lot of different um opinions from a lot

32:12of different folks. Um like you said a

32:15lot of it was you know like you said

32:17naen a lot was things that weren't in

32:21the purview of um the form of government

32:24study. Um let me see if I have some more

32:26here.

32:28>> I think we should continue as a

32:30committee. We want to read these

32:31comments just to get a good sense. Is

32:34there any other mechanism Tanner through

32:36you to get these to other parts of the

32:40actual elected or not elected the

32:43official government that just so they

32:45can if there's any like

32:48>> any comments about the roads I know

32:49we're not going to change but if there

32:51are specific complaints that can somehow

32:53get to DPW and maybe they can take that

32:56feedback so it doesn't completely fall

32:58on deaf ears I think would be helpful.

33:01Obviously, we're not going to fix the

33:03roads. I know there are comments saying

33:04a certain people in town should be

33:06fired, that's definitely not in our

33:08power, but anything where people are

33:10saying city council, representative

33:13Tammy, or just that general vibe, we

33:15want to keep that in mind as we're

33:17continuing to do outreach to the

33:19community throughout this whole process.

33:23Yeah,

33:24>> I think my comment was more just about

33:27keeping in mind going forward with

33:29surveys that when you do have an

33:31open-ended comment section,

33:33>> yes,

33:33>> that you're going to invite comments

33:35like that and people aren't going to

33:38feel that their comments are valid,

33:40validated, and they're important.

33:43>> So, whenever whenever you have a comment

33:47section, you know,

33:49>> you invited me to say it. Why did you

33:51ask me to say it if it doesn't mean

33:55anything?

33:58>> Going back to Mark's comment about how

34:00to interpret the neutral responses. I

34:02mean, I think if we analogize it to an

34:04election outcome, the neutral responses

34:07are people who didn't show up to vote.

34:09And if you think of it that way, the I

34:12feel that town meeting adequately

34:13addresses the needs of the community one

34:15is a very interesting one because it's

34:17an extremely narrow win for the Yes. So

34:20if there were an election and a vote,

34:22you know, let's keep representative town

34:25meeting or not, these surveys results

34:28suggest that it might be a very narrow

34:30win, which is something I think we

34:32should think about.

34:33>> I I Yeah, actually that's why I'm going

34:36to think about it. If I can just amend

34:37it, wouldn't be so much didn't show up

34:39to vote, showed up to vote, but didn't

34:41vote every item on the ballot, which

34:44again, these are these are self-

34:45selected. These are people who chose to

34:47take this survey, but you know, they

34:49have no opinion about the parks and

34:50recck department. They skipped that one

34:52or whatever.

34:53>> But there's only one election. The

34:55election is keep it or not.

34:56>> I've actually

34:58>> I've actually looked at the votes. We

35:00had a one-off election several years

35:02ago, which we had. It was a special

35:05election for a special event. We had

35:07basically uh you vote for this or you

35:09vote for that. And there were plenty of

35:11blank votes.

35:13>> Okay.

35:13>> I don't know why. Maybe people felt well

35:16I think I think it's great because it

35:18shows people felt a duty to come and

35:20show up and they looked at the ballot

35:21and like ah I don't like this answer I

35:23don't like that answer but I'm here and

35:26I don't know what happened

35:27>> voting present

35:28>> voting present

35:30>> and that's okay that's you know

35:31wonderful but does it really give you an

35:34indication how do I interpret this

35:37>> yeah I don't know

35:38>> I don't know that we can interpret any

35:39anyone's thinking yeah you know without

35:42>> but I really love the cross the way that

35:45Tanner mixed the the awareness and the

35:48opinion question. I think that

35:51>> people who voted this then also voted

35:54that type thing. You can kind of

35:56>> learn a little what's going on there.

35:58Yeah.

35:58>> In some cases, not at all. But yes, that

36:02was very helpful, Tanner. Thank you.

36:04>> Sure. Happy to vote.

36:06>> Again, I'm just not agree with the uh

36:10moving of the stuff.

36:14Does anyone else have any questions or

36:17comments on the outreach survey? And do

36:19we want to circle back and discuss it

36:22some more after we've had more time to

36:24digest it at our next meeting? I know we

36:26can all look through the comments, look

36:28through the cross tab,

36:30>> analysis, kind of an open agenda item.

36:32If someone

36:34>> as you read stuff and decipher it

36:37better,

36:38>> fantastic work there.

36:40>> [laughter]

36:41>> But I do agree with what Denine said

36:43about when you ask an open-ended

36:44question that people feel,

36:47you know, like, hey, you asked me

36:49>> what's happening.

36:50>> What are you going to do with it?

36:50>> I mean, obviously, you know, you have we

36:53we can only treat what we can treat, but

36:55still.

36:56>> Yeah.

36:56>> Um, this is a separate question, but

36:59John and I are going to meet after this

37:00meeting to talk about our meeting with

37:03um town meeting members and how they

37:06feel about our formal government. And I

37:08know at one point we talked about

37:10educating people about different forms

37:12of government. So I just wanted to get a

37:14sense what people think if this when we

37:16you know have these 17 folks at the

37:19select

37:21uh selection room select select boards

37:24room.

37:24>> Yeah.

37:25>> Should we because may people may show up

37:28and say well what does council mean and

37:30and I don't know. I mean I'm not sure.

37:32Or do we just solicit their opinions or

37:34do we talk about different options and

37:38what that would look like?

37:39>> Cuz if you're saying should we keep

37:41representing a town meeting or switch to

37:43alternative their first question

37:45probably be well what are the

37:46alternatives?

37:47>> That was one of the comments is that

37:49yeah

37:49>> well you're not even telling me what the

37:51options are. I don't make sure

37:54>> would a fivem minute overview before the

37:56the discussion starts of the charge of

37:58the committee followed by summary of the

38:01different forms of government.

38:02>> Yeah, maybe we could use what

38:04>> Kevin used that first.

38:06>> Yeah, maybe we could actually use Kevin.

38:08>> Yeah. Okay, that's true.

38:11>> That may that may clarify things for

38:13them before

38:14>> maybe just but remember how he presented

38:16this is what we have. This is these are

38:18the other options.

38:21Um, you know, Tanner, do you think

38:22that's possible to get those slides? I

38:25think they're all in our folder anyway,

38:26right?

38:27>> Yeah, I'll take

38:28>> maybe we could do something like that.

38:30We can talk about it, John.

38:31>> And even maybe in the people we had

38:34talked like for instance, example would

38:36be handover

38:38would be was a gentleman from Franklin.

38:41>> Yeah.

38:42>> Franklin, right? That was an interesting

38:43one too.

38:44>> The town council one,

38:45>> what's that?

38:46>> The town council one.

38:47>> Yeah.

38:47>> Yeah. Franklin.

38:48>> Yeah. Franklin. Um,

38:50uh,

38:50>> and then Charlie.

38:52>> Yeah.

38:53>> Yeah. [laughter]

38:55>> And I think maybe even some historical

38:56data because I think the like the

38:58gentleman from Franklin was saying

39:00actually that's the that was the

39:04average town in America has that form of

39:07government even though in Massachusetts

39:09it's actually a minority form of

39:11government, right? But, uh, it's

39:14actually a popular form of government

39:16most places. That would be where in New

39:19England town meeting is.

39:20>> Yeah, that's town meetings.

39:24>> Never heard of it growing up.

39:25>> Yeah. Yeah. Yeah. It's not a thing

39:27anywhere in New England really.

39:30>> Okay. New England.

39:33>> Yep.

39:35>> All right. And then the last item on our

39:38agenda is discussing upcoming meetings,

39:40which we're kind of doing already since

39:42we have the upcoming meetings I know of

39:44is on Thursday, September 24th. There's

39:48that meeting in the select board room

39:50with town meeting members. And then our

39:53upcoming meetings are on October 5th and

39:55November 2nd, both of which are Mondays.

39:59Let me check the ball and get back to

40:01you pretty quickly. if he can make

40:03either and if one works better than the

40:05other.

40:06>> All right. So, we're reaching out to

40:08Ammerst.

40:09>> Ammerst

40:10>> Ammerst to see if they can join us on

40:11October 5th or November 2nd. Were there

40:14other officials we were still looking to

40:16reach out to?

40:18>> I know Brooklyn had been

40:19>> I was making a jump for Brooklyn, but it

40:21sounds like we have an answer from DE.

40:22Thank you for making that a very short

40:24answer. We didn't have to do an hourong

40:26>> interview.

40:28I brought my short game tonight.

40:32All right. Um, does anyone have any

40:34other comments on those upcoming

40:36meetings?

40:38>> Um, I do have a question actually about

40:40the town meeting forum. Is there a plan

40:42to have like a paper survey or something

40:44for

40:45>> like as a followup?

40:47>> Yeah. Could we um hand out those if

40:49people come to this meeting on the

40:51flight didn't actually do our survey,

40:53can we hand out like paper copies like

40:56Carlos just said so we can capture their

40:59opinions?

41:00>> Yeah. Yeah. What do you mean? What do

41:01you mean?

41:02>> Oh, this is the

41:03>> just capturing more feedback from town

41:05meeting members who might not have taken

41:07>> I don't I don't understand what you're

41:08saying. I'm sorry.

41:09>> So, you're going to host a town meeting

41:11forum next week with town meeting

41:13members?

41:13>> Yeah.

41:13>> So, just finding a way to capture

41:16information from them, capture their

41:17feedback. So, if there's like a written

41:19survey or

41:21>> we sent out uh a detailed email,

41:24>> yeah,

41:24>> listing three topics we'd like them to

41:27address.

41:28And uh we haven't really talked about

41:31how we're going to run the meeting, but

41:34um in my mind the we limited it to like

41:38three general questions so that they

41:40come up and say anything they want and

41:43that that we uh on the committee would

41:46capture it by writing it down.

41:49>> Okay. So, similar to when we meet with

41:51other people,

41:53>> but we could just have it there and

41:55maybe at the end say, "Hey, if you

41:57didn't do our survey, here's an

41:59opportunity to add to

42:01>> I don't know. We've already we've

42:02already done the survey. We cut it off.

42:04We done with it." I figured if folks

42:07look that 248 answers, all of those

42:10people are going to be at

42:11>> are going to be at that meeting anyway.

42:14Um, you know, we really tried to milk

42:16that participation in that survey and I

42:18think we had a good number.

42:19>> Yeah, they may be same people repeating

42:22their response potentially.

42:23>> And I'm really happy with the with the

42:25turnout we got for the survey. Uh, I

42:28don't think that that was disappointing.

42:31>> The only thing I was going to suggest is

42:34if we did any more survey with that

42:37would be at the Shishbury uh spirit of

42:40Shushbury Festival. But then

42:43that's the only large event that we're

42:45not capturing for the fall. We had

42:47talked about doing community outreach

42:49and that's our only fall event that

42:52we're not capturing at all any type of

42:54interface with the public.

42:55>> Can you remind me what is the date of

42:57experience?

42:58>> It's in a couple weeks

43:0127.

43:02So

43:03>> we have no time to get anything in

43:05unfortunately. It's too bad we didn't

43:07think

43:07>> Yeah.

43:08>> ahead.

43:09>> Like, hey, we could have sat down at a

43:11booth and

43:12>> um

43:13>> Well, then doesn't the town have a

43:14booth? Like, I mean, isn't there

43:17>> our committee? You know what I mean? Our

43:18committee. Hey, we're in a form of

43:20government study committee.

43:22>> Would we want to try and grow together a

43:24subcommittee that

43:26>> would do outreach at Spirit of Shbury or

43:28is it too late to get a I assume it's

43:30too late to grab a

43:31>> What would we do? Like

43:32>> Yeah.

43:34Well, I I will be there [laughter]

43:37>> at the select work group. So, I don't

43:39>> Oh, there is a select work group. Well,

43:41I mean, I wonder if we could have it

43:42there. Would that be a conflict?

43:45>> I don't think you can.

43:47>> Let them let them do their thing.

43:49>> Yeah.

43:49>> They're going to catch a lot of

43:51compliments and goodwill at their booth.

43:53And uh [laughter] I don't think it's

43:57fair for us to uh to tread on that.

43:59>> Okay.

44:01happy to be support in whichever way.

44:05>> All right.

44:06Well, with that being said, our next

44:08meeting is on Monday, October 5th,

44:12possibly with Ammerst. Possibly not. To

44:14be determined and we'll get it on the

44:16agenda when we find out at this point.

44:19>> I will be in Arizona, so I will be

44:20zooming in.

44:21>> Excellent.

44:22>> Oh, nice.

44:24All right, take note of that.

44:29And with that, I would entertain a

44:31motion to adjurnn. So move.

44:33>> Second.

44:35>> Second. All in favor? I. All right. Have

44:38a great night, everyone.