2026-10-28 - HOPWA Community Kickoff

00:29Good morning, I see folks joining us. Good morning, good morning. Feel free to join us on camera if you'd like.

00:40It all just went, especially. Welcome. Good morning. Hello from folks that are joining us. We're getting comfortable. We have our coffee.

01:25We'll get started in a minute, waiting on our other friends and partners to join us. See ya'll.

01:46Morning, Ebony. Good to see you. All right, team, we'll get started in 2.5 seconds. We got a couple other people tripling in. Lovely.

02:04Natalie, you know how we roll. We do not like punishing the punctual. Let's get started. All right. So if you all are here for our community kickoff, you are in the right space.

02:36Thank you. Thank you. And good morning. Thank you for joining us. If I will, and if I can open us up, we are here to talk about this emerging project, right?

02:50And so we are super excited to work alongside you all. You'll get to know our team a little bit better. For those of you who are just entering into the room, my name is Nastasia Moore.

03:02I work with tech. You will also hear us be referred to as the Technical Assistance Collaborative.

03:11Today is a day where we have the opportunity to introduce this project, talk a little bit about what's ahead, share about how you can shape and inform the outcomes of this work.

03:27And so whether you are joining as a partner, a community member, someone with personal, lived or living experience navigating housing services and HIV, again, you're in the right space and your perspectives are

03:43so much needed in what we are trying to accomplish in the next couple months. Before we get started, this meeting will be recorded.

03:51And so we just want to be mindful of the meeting being recorded. There are folks that could not join us this morning. We want to make sure that everybody has access to this information.

04:03And so, yes, we will be recording. So we just want to be mindful. If I may, let's talk a little bit about this meeting format. So we have about an hour today. We all know that an hour goes fast.

04:16We invite you to do a couple things, right? Turn on your camera if you want to join us. And if you're comfortable, no worries if you don't want to. No pressure at all.

04:24But what I will ask is that if you all could keep your microphones muted throughout the presentation, there will be opportunities where you can lean in and where we will want to hear you.

04:36But for now, please, please, please, as Natalie and I navigate through all the pieces of the project and timeline, if we could stay muted.

04:46Now listen to this. I know folks have questions. We have questions. As questions begin to arrive, type your questions into the chat, right?

04:55We have a team online that are helping us to filter out some of the questions.

05:02Keep in mind, these questions, your questions for this particular project are centered on our community kickoff and the community engagement project as it pertains to the needs assessment and the strategic planning piece, right?

05:18All other questions will be answered appropriately. But I kind of wanted to put that out there to give you all like a frame of like, why are we here? What are we talking about again?

05:28For folks who have just just joined us, I want to remind you that we are recording. Be thoughtful about what you share, especially personal information, including any information that would identify someone who don't want to do that in that space.

05:42And so we want to make sure that everybody's comfortable participating in a way that feels really collaborative. If you all are good with the meeting format, if we could try something here.

05:54I just need some reactions. I mean, if you're not on camera, I need some thumbs up. I need some hearts. Give me an emoji something to know that you agree. Nice. I really appreciate it. This is wonderful.

06:06All right. All right. Are we ready to do this? Yes. Okay, I want to do some welcome and introduction. Hello for people who have just joined us. Nice, nice.

06:23All right. Before we get into all the things, let's take a moment to get to know each other. Let's warm up to each other.

06:33We want to introduce our team at Housing and Neighborhood Services, most importantly, and also we want to get a sense of who is in the room. So if you will, let's type into the chat.

06:48Say hello. Your name, the organization, or whatever community connection you have to this space so we get to know who's in the room, who we're talking to, and how to better navigate and facilitate conversation, if you will.

07:01So in real time, name, what organization you're affiliated with, who you're connected to, that will give us a better sense of how to approach most of what we're sharing today.

07:14As you all are doing that in real time. I would like to pass the mic to Ms. Sarah Venus, Director of Housing and Neighborhood Services, to get us started and open us up today.

07:28I appreciate you all. I appreciate you all. I appreciate you all. All right, Sarah. Hello. Good morning.

07:33Thank you, Nastasia. Good morning, everyone. Wonderful to see such a good turnout this morning. Welcome. We are very excited to be kicking off this HOPWA strategic planning process.

07:44I want to thank everyone for taking time out of your busy schedules to be here. Your participation is really critical to us developing a plan for our HOPWA funding.

07:56I want to start by saying that this strategy, our hope is that we will really center the needs and experiences of those with lived experience. So we really are trying to keep that at the center of the plan that we developed together.

08:14And we encourage this group to share your experiences, to consider the client experience, including barriers to access and remaining connected to housing and services.

08:26I also want to acknowledge that this is an important opportunity to examine our current programs, our service delivery models, our partnerships, our funding allocations, and think about what opportunities are there to do things better, to do them differently.

08:44We want to hear your honest feedback based on your experience partnering with this city, your work with the community. We also are committed to letting the data help drive and inform our strategy.

08:59So in addition to lived experience, we want to look at the data. The team that we are working with at TAC will be doing that and helping us with that piece.

09:10And then the other thing that I wanted to emphasize is the importance of partnerships and collaboration. So HOPWA cannot achieve its objectives through one organization alone.

09:22It will be important for us going forward to be collaborating, to work together with the city, our project sponsors, healthcare providers, housing providers, community organizations, and everyone in the system to have the deepest impact that we can with this funding.

09:42So through the end of this process, what we hope to achieve is to have a plan and a clear set of priorities for this funding, the populations and needs that require attention, and how the resources that we have through HOPWA should be deployed.

10:02What partnerships do we need to strengthen and how success will be measured? So those are the key components of the strategy and we'll talk more about that. In closing, our goal is to leave this process with clear priorities and actionable strategies to help us use HOPWA as efficiently and effectively as possible.

10:22I want to thank Nastasia and Natalie and everyone at TAC. They are a national expert in this field and have a lot of experience specifically with HOPWA, which is what attracted us to select them as our partner to help develop this strategy.

10:38And I also want to acknowledge and thank members of my team with Housing and Neighborhood Services who are on the call today. Some of the key staff that have been involved in HOPWA are Bridget Stephens, if you would just wave as I say your name, Dr. Michael Pullum, Charlene Papuel, Shante Polk, and Kishma James.

11:02And we also have other members of our team who are on for support, but thank you again all for being here this morning. And with that, I will turn it over to Natalie.

11:11Thank you, Sarah. And also thank you to the City of Durham's Housing and Neighborhood Services team for bringing TAC on to support this work.

11:23As we get started, we want to take a few minutes to introduce TAC, who we are, share a little bit about our approach to this work more broadly.

11:33So the Technical Assistance Collaborative, or TAC, is a national nonprofit that works across housing, homelessness, healthcare, and human services.

11:43We partner with states and local communities to help navigate complex challenges, identify opportunities for improvement, and also develop strategies that reflect the real needs and goals of community members on the ground.

11:57In our work, we bring experience and lessons learned from working with communities nationwide, but we also recognize that not that every single community we work with is very different, right?

12:08So our role is not to come in with predetermined answers or ideas, but rather to bring that broader perspective while learning from the folks that know the community best, you all.

12:21That's really why you'll hear us mention community engagement a lot today and in future engagements with us, because it's a really critical part of our approach.

12:31Your experiences and perspectives are really going to help us understand the local landscape and develop recommendations that reflect Durham's needs and priorities and make sense for the community itself.

12:45And this is a teaser, but you'll hear more about opportunities to engage in this process in just a bit. But before that, we want you all to meet your TAC team.

12:56And I'll start with me and then pass it over to my colleague, Nastasia. So my name is Natalie Goodman, and I'm just going to share a little bit about my background and the work that I do at TAC so you know why I'm here, why we're here.

13:09A lot of my work at TAC focuses on HOPWA. So I'm part of TAC's HOPWA regional team, where I provide technical assistance to HOPWA grantees across New England.

13:20That's the region I am assigned to. I also support communities participating in one of HUD's competitive HOPWA grant initiatives.

13:29And I've had the opportunity to conduct HOPWA needs assessments for other communities as well. So I'm really excited to get to do this with you all.

13:36Beyond my HOPWA work, I get to work with the Continuum of Care program and youth homelessness initiatives in communities across the country.

13:45And before TAC, like many of you, I think, I worked in direct services and then moved into program administration for a state funded eviction prevention program.

13:56All that to say, this experience and the many experiences I've gathered have really given me appreciation for the day-to-day realities of service delivery and then also the broader systems and partnerships that help people access housing and support.

14:11So with that, I'm excited to have Nastasia, my colleague, introduce herself.

14:16All right. And hello again, Nastasia Moore. You'll see us on the ground. I am here to help navigate and support this process alongside you.

14:28I like to refer to myself as a co-collaborator in this space, right?

14:35My experience with HOPWA is definitely at the national level. But before my work nationally, I was running HOPWA grants, monitoring, and compliance for the balance of state and Indiana.

14:52And so my HOPWA experience runs deep off like Natalie being on the ground on case management and services. And so we feel like we have a pretty rounded experience when we talk about HOPWA and HOPWA projects.

15:09And so that's just a snapshot of who I am. But I'm really excited to be on the ground and meet you all in person within the next couple of weeks.

15:16All right. So Natalie, what is our journey for today?

15:22You got it. So this is our agenda for the rest of the time. Our main goal here in this time and space together is really to focus in on this project.

15:31So we want to introduce you to the project, including what the needs assessment and strategic plan are actually going to involve.

15:38You'll get a sense of our anticipated timeline and then also a little bit more about how TAC is going to approach this work.

15:45We're also going to have a chance to hear some of your initial thoughts about how the housing and service landscape for folks living with HIV in the community is currently.

15:56And we'll do that through some anonymous polls. And then from there, we're going to talk through some upcoming opportunities for you all to get involved and share your perspectives.

16:07Like I mentioned, community input is going to be a really critical part of this process. So we'll be able to share some of those upcoming opportunities.

16:16And then we'll leave some time at the end for questions about the project.

16:21But the questions will really focus on what we're covering today. So any programmatic or policy related questions, we'll ask you to hold those for today. The questions about anything that we share with respect to this project, the work that we're doing, we would love to hear those from you.

16:37If you want to put your questions in the chat along the way, you're welcome to do so. Otherwise, we'll have time at the end to answer some questions.

16:45And I do just want to note, we won't be diving into in-depth feedback and discussion today. That's just not what the time is for. But there will be opportunities to hear from you all in that way and in a little while.

16:58All right. So we really wanted to add some color to what it is we're actually doing. We want you all to know what the call to action is, but what exactly it would be contributing to.

17:13So we're going to start by sharing a little bit of an overview of the project itself, starting with the scope of work. So at a high level, this project you can think of as having two connected parts, conducting a needs assessment, which is really to understand the current housing and service landscape

17:31and identify key needs and opportunities with respect to the HOPWA program. And then the second piece is using what we learn to develop a strategic plan for Durham's HOPWA program alongside you all.

17:45Both reviewing available data and engaging with the community is going to be important for the needs assessment in order to help ensure that the strategic plan is informed by both the quantitative data, right?

17:59But also the real experiences of people in the community. You all, your peers, the folks you serve. As part of the needs assessment, we'll look at HIV, housing, homelessness, HOPWA and Ryan White data to understand current and emerging needs, as well as the program's strengths, gaps, barriers, opportunities for growth and improvement as well.

18:23And then the second piece we have here, which really kind of is a through line throughout all of the work is community engagement.

18:31We want to hear directly from people with the experiences and expertise on the ground, including folks who access HOPWA funded services, service providers and the many other community partners that are touching this work either directly or indirectly.

18:49And we'll offer several ways to participate, including focus groups, interviews and other avenues to share your input.

18:57And then finally, we'll bring what we learn from the data and also the community engagement pieces to develop a strategic plan.

19:06That plan will identify priority needs, measurable goals and actionable steps to help strengthen the HOPWA program.

19:14The needs assessment will help us understand where things stand today, what's the lay of the land, and then the strategic plan will really help us translate those findings into community action steps that you all can move forward with.

19:29Throughout the process, community input is going to be gathered and it'll be essential in shaping the priorities and recommendations that we come up with, right?

19:38You all are going to inform what the strategic plan looks like and that final plan is going to reflect the needs and experiences of the people that it's intended to serve.

19:48OK, we also wanted to give you a little bit of a sense, just timeline wise, how the work is going to unfold over the next few months.

20:01So we're currently in phase one where we've already started reviewing available data and program information, and we're excited that today we get to introduce the project to you all and begin connecting with the broader community.

20:17From here, we'll continue with the needs assessment, starting to bring together what we've learned and are continuing to learn from the data review, but alongside and coupling it with input from community members and stakeholders.

20:31This will help us identify key needs, strengths, and opportunities to strengthen the HOPWA program.

20:38And then in December and January, we're going to move into the strategic planning piece where we'll build on those findings and work towards identifying priorities and actionable next steps.

20:51So, you know, the timeline is a three phase, but really these activities will build on one another and also hopefully it's clear now that the community engagement piece is really going to be a through line throughout each of the phases.

21:07So we've talked about our work at a very high level, but we wanted to share a little bit more granularly what you all can expect for each of the phases of work, and we're going to start with the current state review where we're where we're currently at.

21:26So, for starters, we have been reviewing available data and program information, just to get an understanding of the current landscape for the HOPWA, the Durham HOPWA service area.

21:41We've looked at HOPWA program information that's been provided to us as well as publicly available HIV surveillance data, and we're going to be working with community partners, including some of you probably to also incorporate some additional information from HMIS and Ryan White when it's available and possible.

22:03So we're looking at these sources really so that they can tell us what existing resources are available, what's maybe lacking, what can we learn from the data about program performance, and then also broader trends and housing and service needs for folks living with HIV.

22:20This review is just a really, really helpful starting point, but we're going to build on this through the rest of the needs assessment and the process that I'm going to have Nastasia share a little bit more about.

22:35Alright, so let's talk about community engagement and how we hear from you all throughout this whole entire process. Remember, we are co-collaborators in this space, right?

22:47So between now and December, we'll be asking you all to share your experiences, right? Your ideas, either through online surveys, interviews, focus group conversations.

23:02We want to give people different ways to lean in. We want to give people different ways to participate, knowing that everybody's availability and style of sharing information may look different.

23:14And so we want to be as accommodating as possible there.

23:18Something else that's really important and that we will continue to emphasize.

23:22We want to hear what's working well. We want to hear the challenges that folks are running into. We want to be able to navigate where that red tape lies.

23:35We want to be able to ask questions out loud to better understand what would make it more easier for folks to access housing and services, right?

23:46So that includes hearing directly from people with living and lived experience of HIV, as well as community providers and others who are involved in services and things of that nature.

24:00Like Sarah emphasized, we want to center, right, the folks that are most impacted by all the things that we are engaging with.

24:10And so what you share with us, understand that it will really help shape what that strategic plan looks like, right?

24:20And the priorities within that strategic plan. And we'll talk about that a little bit later as we introduce some opportunities that you all can get involved with.

24:33Okay, fast forward. Let's talk needs assessment. So, TEC will synthesize data and community input to identify priority housing and service needs and opportunities to strengthen dorm support program.

24:45Okay, that's great. But what does that look like? Right? So, for the needs assessment, we will bring that data, Natalie just mentioned.

24:54So we'll bring that data, we'll bring the community feedback together to develop a more clearer snapshot, or what we'd like to say, put a little bit more color on it, right?

25:04So what housing and services needs really need, right?

25:09We'll look at the strengths that are already in place, because I know you all have a lot of strength in place already, along with some gaps and barriers that may be affecting people who we serve on the ground, right?

25:23So, for example, we'll look into where are people having difficulty connecting support? Where could stronger collaboration or coordination between programs make things more accessible?

25:40Fast forward, we'll also explore how HOPL resources and partnerships, because Sarah mentioned this piece too, partnerships are essential to services and service provision.

25:50And so how those community partnerships can address those needs.

25:54When we think about the findings, right, those findings will give us some sort of foundation to developing whatever comes out of those recommendations, right, and deciding where we need to focus more of our energies.

26:06Okay, the fun part. Everybody loves strategic planning. There is going to be a strategic planning session.

26:15And so tech plans to facilitate the strategic planning session in a way that feels inclusive of partners and folks who lived in living experience need to contribute, right?

26:34And so a part of that will be that needs assessment, translating the findings into this more shared vision and approach to some actual action steps within that plan.

26:46So once we have, how can I say, once we have collected those findings, I think the next question is, okay, what do we do with what we've learned? You've collected all this stuff, now what?

26:59And I think that's where this planning comes in. So we'll work alongside with Housing and Neighborhood Services and you all to review those findings.

27:09In real time, we'll talk through possible strategies, we'll identify priorities. We want to make sure we got it right, right? We want to make sure that we've heard you clearly and we collected that information appropriately as we translate it into actionable items.

27:23Our collective hope is that the plan will include something that's more clear, right? Something that is more measurable, something that provides us with clear action steps, something that helps us track progress, something that names where accountability lies.

27:43So we better help navigate whatever those challenges or how we better respond to those challenges that you all will lean into in the community engagement, interview and collection process.

27:57So the plan, what is the plan? The plan is to hold the in-person convening or in-person planning session to help really develop and refine whatever those strategies may be.

28:11Later on, Natalie and I will share more about how to lean into that opportunity, but that is a snapshot of what is to come.

28:19All right. Most importantly, what did you all approach? If you're curious, I want to tell you, I want to take a minute to talk about how tech and how our partners at the city are going to lean into this.

28:39And so first, we want to build what's on what's already working. We are not folks that come in and say, nope, you're going to do this, this and this based off what we know.

28:48Nationally, we know that all cities are different and needs are definitely different based on population, demographic, all the things, right?

28:59So we want to build on what's working. We know that Durham already has a lot of strength. You all have relationships. You all have investments, right, that have already been built.

29:09And so really what we want to do is we want to understand what's working well, what people value most about the current system and how we navigate that space together more appropriately.

29:21We also want to create what I call a liberated space. All right. Let's break it down. So when Natalie and I come visit you all, we are hoping to create these liberated spaces for you all to give us candid feedback, right?

29:38For you all to keep it real about whatever's going on in your programs and how we can improve upon whatever process, problem, challenge, right? And so the reality is that all the folks you serve may have different experiences

29:55with the same program or process and understanding those differences can really help us navigate where improvements are needed. Yes, yes.

30:06Let's talk about something else. I want to be honest about really needing you all's input and perspectives. This project will be even more intentional if we have you all's perspectives and input and engagement as we navigate what those challenges are.

30:30So our job, most importantly, is to protect those perspectives, right? And so when we get in person and we are having conversation dialogue about all the things, Natalie and I really uphold the standard to how best we protect the information that is shared

30:48and how best we synthesize that information into really good feedback so the city understands what it is that people are challenged with, if that makes sense. I hope it does.

31:01And so the focus will be on what we have learned and what we have collected collectively, right?

31:08Something else I want to mention about this. Throughout the process, we are really going to rely on your local expertise, right? Centering those with lived and living experience and those on the ground actually doing the thing.

31:25And so your knowledge of dorm will really help us, again, develop whatever comes out of those recommendations in which will lead to really meaningful next steps, okay?

31:38So all that to say is we're not coming in to rewrite what you all are already doing. We're here to improve, right? On processes that are in place and better understand what the local needs are in short.

31:53Okay. So if I will, so let me pause for a second because I know we've been doing a lot of talking. If I can just get some reactions, are we good with our approach? Just give me an emoji.

32:05If you're on camera, give me thumbs up. I just want to make sure phones are still with us. All right. You know, these virtual spaces can be tricky sometimes. Okay, nice, nice, nice, nice. I appreciate it.

32:16Okay, Natalie, you know what I'm ready for? I want to hear from folks. I know we have some polls and so I'm going to pass this to you so we can begin knowing people's thoughts.

32:33That's right. Yeah, so we've been doing a lot of talking. We want to shake it up for a second. There's a lot of expertise and knowledge in this space. And so we thought it would be kind of helpful to take a pulse check on where you all kind of see housing and services for folks living with HIV in the community right now.

32:56We've got some kind of big picture poll questions. We're going to launch in just a moment to kind of get a sense of like where things are with the landscape of housing and services for folks with HIV.

33:08And the first question, and we'll launch a Zoom poll so you all can answer in Zoom. It's anonymous. There's no judgment about any responses to your questions. This is just to get a sense of, from your perspective, what are some of the biggest unmet housing needs for folks living with HIV in the community?

33:28And some options are access to affordable housing units, emergency bridge or temporary housing, long-term staple housing options, housing with integrated supportive services or other, meaning there's some other big unmet housing needs that aren't captured here.

33:49And you can feel free to share those unmet housing needs that aren't captured in these options in the chat if you like.

33:57All right, awesome. So many people are already responding. Oh, sorry, Nastasia, were you going to say something?

34:05No, you're in my mind. I was saying the same thing. This is great. Keep them coming.

34:09Amazing. All right.

34:14We'll give people a couple seconds to respond. Okay, Natalie, I'm going to end it in three, two, one. Let's see what we have.

34:33All right, so it looks like the majority of you are saying access to affordable housing units is a big unmet need, and that makes sense.

34:45About 38% of you or 11 of you are naming emergency bridge or temporary housing as a gap that really would be critical to meeting folks' needs.

34:56We've got 45% of you saying long-term staple housing options, just over half of you naming housing with integrated supportive services.

35:06And then there's a couple of you saying there's some other stuff at play that just aren't captured in these options. Awesome.

35:14Jeffrey shared in the chat other available vouchers, other accessing vouchers. Okay, all right. Let's take a look at the next one. All right. Our next question for you, what primary challenges do your clients, the folks you serve with HIV experience when trying to access housing or maintain housing stability?

35:43What challenges are folks with HIV experiencing and navigating when they're trying to get access to housing, maintain housing stability?

35:52Some options, lack of income or employment stability, mental or behavioral health needs, substance use barriers, they're experiencing discrimination or stigma in the community, lack of supportive services, and then other. Again, if there's something captured here or not captured here that you're thinking about.

36:21What are the challenges when it comes to accessing housing? Wow, Nisasi, I think everybody already responded on my end. Do you see that?

36:39Okay, almost. I got a couple trickling. Nice. All right, I'm going to end it in three, two, one. Here we go.

36:56Okay, all right. So a lot of you, 72% of you said lack of income or income instability, some employment stability challenges, 48% mentioned mental and behavioral health needs, and also mentioned at the same rate, lack of supportive services.

37:18Really interesting. A number of you mentioned substance use barriers. A couple of you mentioned discrimination or stigma. And then we've got one person who's thinking of a challenge that just is not captured here.

37:34Linnea in the chat shared HOPWA funding management. Thanks for sharing that in the chat, Linnea. Okay, very helpful. Thank you so much for sharing this. Let's take a look at the next one. All right, shifting gears a little bit from housing over to supportive services.

37:57So which types of supportive services do you believe are most needed to improve housing stability for folks with HIV? And you can choose all that apply.

38:08So you know, a number of you mentioned supportive services is a gap or an unmet need. But what types of services are we thinking are really needed to support sustained housing stability.

38:24And we've got intensive case management, care coordination between healthcare providers and housing providers, behavioral health or substance use supports, transportation assistance, medication adherence or healthcare navigation, and then that other just in case, just in case something else is on the brain.

38:57Give folks another couple of seconds.

39:01Tell us how we're looking, Nastasia. We're looking good. We're looking good. All right, I'm gonna shut it down in three, two, okay, see, I'm coming.

39:17Okay, one, I'm gonna end it. Okay, nice. Keep them coming. Okay, amazing.

39:23Got it. Okay, cool. Let's see what you all came up with. Okay, so 89%. That is a whole lot of you shared care coordination between health and housing providers.

39:36Wow, we're gonna need to dig into that one more. We've got 50% of you sharing intensive case management is a big need for, for ensuring housing stability. 43% of you saying behavioral health or substance use supports, and then a couple of you saying transportation assistance

39:57and medication adherence or healthcare navigation, respectively. Excellent. Thank you for that. All right, so thinking forward, how well connected do you feel the current systems, you know, we're thinking about housing, HIV care, public health, mental health,

40:25the various systems that are really needed to coordinate and work to support and serve folks, how well are these current systems connected right now. And this is just for your general sense, right.

40:40So we've got very well connected, somewhat connected, you know, they're connected, but they could be better connected, minimally connected, or just not connected at all. They're feeling really siloed from one another. Or if you're not sure, you know, you're not,

40:56you're just not certain, you can choose unsure as well. Just trying to get a sense of how you feel the systems are talking to each other, or not right now. I'm loving the participation on the polls, can we get a couple more responses.

41:16But you all are doing beautifully and responding. Thank you. Thank you. Okay, I'm gonna shut it down. And nice 321.

41:29Okay, let's see what y'all shared. Um, okay, so lots of a little bit in every category I'd say so we've got 22% of you saying somewhat connected so it sounds like some folks feel like the systems are talking but they could be coordinated more smoothly

41:52and more effectively. 41% of you are saying minimally connected 26% not connected at all. And then some of you are just not sure. And we also got some feedback in the chat that the system does feel the systems feel disconnected.

42:11And I want to know, and you are not alone Durham and feeling that way I think it's really really hard to get the systems talking to one another in a coordinated way. So that's, that's important for us to know.

42:29We have one more. Okay, awesome. All right, next question, what would you most like this project to help the community better understand or address so we really want your honest thoughts here.

42:42What are you hoping that this work that tack is setting out to do, alongside you all will help the community understand the options are housing needs and gaps and available housing resources barriers to accessing helpful assistance

42:58for supportive services, how well current programs and service needs meet community needs opportunities to improve coordination and partnerships across providers strategies to strengthen housing stability and long term outcomes emerging or unmet needs

43:21for folks living with HIV. So what are you really hoping that this project will illuminate as part of the work we're doing. I just want to ask what is the project planning project.

43:40Yeah, thanks Lina and, and we'll be able to answer more questions towards them. But when we're talking about the project we're talking about the hot book program needs assessment and strategic plan that we're working on.

44:04Okay, are we doing Nastasia, we got over 70% I'm gonna end it in two, one, and. Okay, lovely. So y'all, generally speaking would like to see a little bit of all of it, and that makes sense right I think our

44:28goal is to hit on, on really each of these items. I think the large majority of you are saying 75% are saying barriers to accessing hop assistance and other supportive services that's really what you want this project to kind of unfold

44:44and tease out, not too far behind we have 61% of you saying opportunities to improve coordination and partnerships across partners. That really makes sense given what we learned on one of the prior questions with respect to the systems not chatting.

45:01So, so seamlessly with one another. But then there's others right. A number of you are interested in learning how well current programs and services meet community needs and learning strategies to strengthen housing stability and long term outcomes so a little bit of everything

45:20and we hope that this project will share interesting findings related to really all of these. Okay, I think we are going to switch gears and Nastasia is going to really uplift some upcoming opportunities for you all to engage with us and share your feedback.

45:44Okay, thank you. And Linnea, you asked a really great question, and to better paint a picture for you. It's really about how best we better understand understand you all's landscape right as it pertains to services as it pertains to what the

46:04data is saying and if the data is, I like to say matching matching. If the data is matching matching with people's stories, right, and connection to resources.

46:18And so putting that all together and a plan that is clear that is transparent that is measurable is it that encompasses with this project entails and short. And so when we talk about opportunities for community input and feedback, we're planning

46:38a person session now, we plan to be on the ground, we plan to hold space between November 17 and 19. And so these opportunities will be the interviews right it will be the community in group feedback sessions, it will be the larger community meetings

46:57for folks. Here's the deal. We have to, we have to hear from those who are most impacted we have to hear from you all right. You all being partners you all being community members, you all being partner organizations, right.

47:16I'm talking about our house and unhoused neighbors who are living with HIV.

47:23We have folks that are in supportive services, right. So we are going to want to capture, you know, what's been helpful. Again, where have you run into barriers, how can we make this make sense, it's really about sense making, honestly.

47:38Okay, your question is, how can you participate. Listen, come as your full authentic selves I like to say you don't have to come prepared with needing all these solutions know we're here just to talk about the thing right.

47:55We don't need people to come prepared with these long drawn out presentations, none of that. What we're asking for when we talk about leaning into and participating is really about coming with whatever your individual experiences are, whatever your observations

48:13are in, right, and your lens that will really help shape the outcomes of what we collect. If you are interested in which we hope that you are right.

48:29Let one of the project team members know we'll we'll send out some information about how people can lean in and participate, but you're going to want to let one of the product team members know, and then we'll share more about, you know, where the, the meetings

48:44will be as those details are being finalized in real time. And then you all are also welcome to share this information with people who you think might be really great to participate in our feedback sessions and individual interviews as well.

49:01Okay, so that is one opportunity that actually hosts like many opportunities for folks to lean in fast forward. You remember, we were talking about that strategic planning session. Okay, so fast forward in January and January will be here before

49:19we know it. So we're holding a couple dates right January 12 to 14 in real time, we are finally finalizing those dates.

49:29As we speak that session is where we'll bring back everything that we've captured and learn through the data collection through the community feedback sessions remember as being on the ground in a few weeks with you all.

49:43We will capture those reactions and bring them to the larger space to have some discussion around right fast forward, we will work together to comb out some of what those strategies may look like in partnership with you all right to how best we address

50:03those needs. Um, your input at that meeting will help make cleaner what that strategic plan says right how that strategic plan translates.

50:17So, we hope that you all will stay involved as we move forward and understanding the needs and deciding what comes next as we navigate all this together. Okay, so you all know we like a good poll.

50:35Based on what we have shared today. Are you all a little bit interested in participating in the following community engagement opportunities. Yes, no, maybe so.

50:55Let us know, Lena, I see you give me 2.5 seconds. Don't forget your thoughts. Hi, I think some of the people I sent out the announcement in my email. So some people are going to be listed as when they have but they're not all when they are there.

51:29Okay, I gotcha. Okay, I just wanted to clarify because they might not even realize what there is.

51:41But I did want to also add that, first of all, let me say this I appreciate you all are doing this meeting. Um, I appreciate. I appreciate you all of them.

51:55I wanted to maybe put out there on the table, is that this process sounds great and it's looking like the city is attempting to do so, some repair work which is good but I want to understand is this for going forward, or is this for retroactive with the funding

52:16that we've all been very interested in which was past funding that needed to be spent, as well as putting this plan together for the future.

52:26What, what is it because I'm going to kind of go back to, what is this, is this strategic planning. Good question. Okay, I am going to respond in a couple ways.

52:41One, it looks like a lot of people are interested in that is great. And if you are unsure, I think the question that you proposed is a good one for people to be maybe more sure about leaning in.

52:56I, and others please lean in, I want to say this is about all things collectively right, really about how we're looking at where you all currently into where we're transforming into so like current state to transform state right.

53:12And so, how must we, how might we best capture what has happened in the past, so we are more responsive to those things in the future.

53:28How might we best understand where there were challenges, or maybe where we may have not been as responsive like how can we better understand that in response to what people are experiencing in real time.

53:45And so I think that it encompasses all the things in some way shape or form, but I'll pause for a second to let others, when I say others, Natalie, our folks, our partners respond.

54:07Thank you covered at naztazia folks from the city anyone want to share anything on top of that. Yeah, I think, to echo what naztazia said this is about all things hop was so all of the funding that we have available and creating a plan for how we best

54:27use that funding.

54:33Great question. And even better, no one said that they're not interested. And so I think that we are on the right track right.

54:43And those of you who are still like on the fence, unsure, it's okay to be unsure.

54:49We'll do our best in the next couple weeks to put more color on what it is that we're doing great.

54:59So you all can make an informed decision on how best you would like to participate. But this is awesome. And again, this is really going to shape you all's outcomes to whatever the strategic plan, however the strategic plan will translate.

55:18Okay, remember when I said time is not always on our side. So we have a couple minutes. Are there any questions related to what we have shared today, type them into the chat, and or if you may, raise your hand.

55:39So we know. Okay, so I'm not sure if this is Lena or not. So, but I'm listening to you. Come on mute, tell me who you are. And then ask the question.

55:59This is, um, this is Eugene Rogers. And my question is, how do you all plan on involving the people that the hop for money is actually for meaning, how do you have meaningful involvement of people who are actually living with HIV, who can actually tell you exactly

56:30what they need. It's great that we have all these CEOs and all these great people. But at the end of the, at the end of the day, we are at a stage now where you can no longer this, this you can't make decisions for people living with HIV and then, oh, oh, we have something

56:50for you. No, no, no, no, no, they need to be at the table from the beginning. Oh my gosh. So I 110% agree. So this is the plan, we want to center those with lived and living experience of HIV, to really help inform what the outcomes of this is.

57:11How might we best do that? We're going to need your help. Okay, what does this look like? As we finalize the details for the community, let me go back, actually, do, do, do, do, do, boom.

57:25As we finalize these in person sessions, we will need your help in identifying folks that will be interested in sharing and providing the information as appropriate.

57:41Our city partners will be reaching out shortly to help us navigate who best wants to lean in when it comes to that piece, but you're absolutely right we can't do this without people.

57:56We can't collect any of the data we can't report any of the findings unless we have the folks who are most impacted at the table, 110% agree.

58:05Nastasia, can I just add to that a little bit because we also received some really, we received some really thoughtful comments in the chat with respect to that.

58:15Just echoing Nastasia, that is a critical piece of this work. When we come on site, we're going to have specific spaces for folks with lived experience living with HIV to share their feedback.

58:28But then on top of that, if you all have recommendations on other formats that would be more comfortable or accessible for folks like for example an anonymous survey.

58:42For folks, we're certainly open to that as well and to Haley and others point in the chat compensation is a non negotiable for attack we always compensate folks for with lived experience for their time so you don't have to worry about that.

59:00I also just want to note in our last couple of seconds together, because I see we're at time. A number of you asked about you know who was invited to this meeting.

59:11This meeting was shared with the broad community network.

59:16But I think a number of people weren't able to come. And I also think it's totally possible we missed some folks on the invite so

59:24like Shelisa did, and others, if you have community organizations you see are missing from here that really need to be engaged in this process, share those organizations and we can make sure to include them in our future communication, and you can share them with the city

59:44staff that we have on the call, or you can email the organization names to Nastasi and I directly in our email addresses are on the slide, but we are at time we want to be cognizant of getting people on their way we know you're busy

1:00:00So I just want to say thank you on behalf of TAC for taking the time out of your day

1:00:05to be here to learn about the work we're about to do and we're so excited to get to engage

1:00:10with you all more in the coming months.

1:00:14Nasasia, anything you want to share as we wrap up?

1:00:17Listen, we're excited to be on the ground.

1:00:19Hope to meet you all in person.

1:00:21We appreciate you welcoming us into your community.

1:00:25See you all soon.

1:00:26Good conversation today, guys.

1:00:28Until next time.

1:00:29Have a good one.

1:00:30Thank you all.

1:00:32See you all.

1:00:44Have a good one.

1:00:45Talk to you all soon.

1:01:20Thank you all for joining.

1:01:22Talk to you soon.

1:01:23Right.

1:01:24Give me a second.

1:01:46Is it just us?

1:01:48I think so.

1:01:49Okay.

1:01:50I think we lost Natalie.

1:01:52I think we did lose Natalie.

1:01:53Let me see if she can come back.

1:01:55If you all have like two seconds.

1:01:56Boom, boom, boom.

1:01:58Let me see if I can buy her back in two seconds.

1:02:00That's right.

1:02:01Oh, yeah, let me start recording.

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