2026-10-08 - Water and Sewer Advisory Committee
Summary
Built from the City calendar listing and YouTube auto-generated captions of the meeting. No agenda or minutes have been found yet.
- Opening: quorum confirmed; the agenda and the minutes of the last meeting were approved as written.
- Intergovernmental service agreements (IGSAs) with Camp Lejeune: at a committee member's request, utilities staff explained how the agreements work and how they benefit the City and the base. Four affect the water and sewer fund: monitoring wells (2019), an emergency water interconnect at Tarawa Terrace ($3.75 per thousand gallons), range materials and hauling (material cost plus 10%, over $230,000 billed in about eight months), and a new water and sewer maintenance and equipment agreement awaiting its kickoff meeting. See Camp Lejeune IGSA Agreements.
- Lead and copper rule update: the baseline inventory is due November 1, 2027. About 6,000 service lines remain unidentified of roughly 19,000, and the contractor has been awarded. A new state requirement to classify the connector (often a lead goose neck under the street) means the City expects many to be listed unknown and later dug up; the state turned down the City's grant application. See Lead and Copper Service Line Inventory.
- Open discussion: September customer data is missing from the committee report because the data could not be queried during the transition to new billing software; it should be provided at the next meeting. A member praised billing staff for helping with online account setup. Another member reminded residents of the Beirut memorial observance (43rd anniversary) and holiday parade traffic.
- Next meeting: none in November; next is Thursday, December 10 at 5:30 PM. Adjourned on a motion and second.
Agenda
Agenda not yet posted.
Sources
- City calendar: https://www.jacksonvillenc.gov/Calendar.aspx?view=list&month=10&year=2026
- Video: https://www.youtube.com/watch?v=EGxw_4qJkJQ (City of Jacksonville YouTube channel)
Video
Transcript
*These are auto-generated captions; names and numbers may be misheard.
Transcript
00:21Good evening everyone. I call this
00:23October 8th, 2026 Water and Sewer
00:27Advisory Committee meeting to order. Mr.
00:30Vice, do we have a quorum?
00:32>> We do.
00:33>> Thank you. Has everyone had a chance to
00:36review tonight's agenda?
00:38>> Yes.
00:39>> Yes.
00:40Are there any questions?
00:43Hearing none, I'll accept the motion to
00:44accept the agenda.
00:46>> Like to do a motion to
00:48>> second.
00:49>> Second.
00:50>> Thank you. All in favor signify by
00:52saying I.
00:52>> I.
00:53>> Any opposed? Motion carries. Agenda
00:57adopted.
00:58Has everyone had a chance to review the
01:01minutes from our last meeting?
01:03>> Yes.
01:04>> Are there any corrections or omissions?
01:08Hearing none, I will accept the motion
01:10to accept the minutes as written.
01:12>> Motion to accept the minutes as written.
01:15>> Second.
01:16>> Second.
01:18>> All in favor signify by saying I.
01:20>> I.
01:22>> Those opposed.
01:24Motion carries. Minutes are adopted
01:28and approved. Well, I'd like to welcome
01:30everyone at the next meeting and uh
01:32again, eventful days going on out there
01:34the all over the city of Jacksonville.
01:37We've seen a lot of things going on. So
01:38now I'll just turn it over to Mr.
01:39Watson. Mr. Hansen.
01:41>> Uh good evening. U tonight's topic comes
01:44as a request to Councilman Yiro. At our
01:48last meeting we talked about um Western
01:51Regional Lift Station gave a project
01:54update on that project. Um the meeting
01:57before that we talked about lead service
01:59line inventory and the requirements. I
02:02I'm going to revisit that in open
02:04discussion because we have some
02:06additional clarification that we want to
02:08share with you. Um but given that that's
02:13really not a large part, we thought it
02:15would be really good to to focus tonight
02:18on Mr. Yaniro's um request. And with
02:23that, I'll just kind of get started. So,
02:26uh, we refer to these as IGSAs, but IGSA
02:31is an acronym. The military loves
02:33acronym. Um, so it stands for one of two
02:37things. Either intergovernmental service
02:40agreement or inter intergovern uh
02:44intergovernmental
02:46and it's still an S, but I don't
02:48remember the it's not one that we've
02:50used, but um
02:52uh it still starts with an S. So, I'll
02:54come I'll probably come up with about
02:56halfway through, right? But the the
02:58purpose is um basically
03:03it's a contract between a local
03:06community in our case municipality,
03:09right? But it could be um a county or
03:12some you know some other um governmental
03:15or semi-governmental agency. Um but it's
03:19basically agreement or a contract. And
03:22this was established in order to help
03:26the base
03:28um in in our case Marine Corps Camp
03:31Llejun, but it applies to all branches
03:33in all locations. Um but in order to
03:36help the base
03:38procure goods and services that they
03:41need and give them opportunities to get
03:44around um some of their requirements
03:47that they have to meet for federal
03:49contracting.
03:50So you can see kind of on the screen
03:53these are some of the goals. Um they
03:56they they're there to cover goods
03:59service materials and some mutual
04:02support. Um there is a difference
04:05because not only do we have IGSAs with
04:09the base, we also have MOAS which are
04:11memorandums of understanding and we have
04:14um
04:17uh
04:18which are memorand no those are
04:20memorandum of understanding memorandums
04:22of agreement and there's one other
04:24memorandum of something that I struggle
04:27to keep up with. The one that applies to
04:30us is the IGSA intergovernmental service
04:34agreement. The real difference between
04:36those is IGSA
04:39exchanges money.
04:41So the memorandums of understanding and
04:45um some of the other agreements are
04:48really kind of inind service like a a
04:51mutual aid. So when uh Councilman Yiniro
04:56was Chief Yiniro, he had mutual aid with
04:58the base. So he could supply them
05:01assistance, they would supply him
05:03assistance, but there wasn't an exchange
05:05of money, right? So [clears throat] when
05:07you get into things like public works or
05:10public services or water and sewer, it's
05:13less about services and more about
05:15funding, right? Because it's very hard.
05:18we're supplying different types of
05:19service and all those services require
05:22materials and equipment and those kind
05:23of things. Um so those that's the big
05:26difference between an IGSA
05:28and anou or MOA or something along those
05:31lines. Um so the other thing behind an
05:36IGSA is it's supposed to be mutually
05:38beneficial for the base and for the
05:43community. So I found this graphic that
05:47actually came from the government of um
05:51accountability office and you can see
05:54that this is how they view IGSAs and the
05:58advantages and every IGSA that we do has
06:02an attachment to the agreement that
06:04basically analyzes the service that's
06:06being provided and the compensation that
06:10goes with the service and the base has
06:13to evaluate valuate that service and the
06:16cost associated. And as you can imagine,
06:19in most cases, they find that the
06:20service is much cheaper than they would
06:22have otherwise had to um if they had to
06:26go through their normal contracting
06:27process. But you can kind of see that
06:30the the idea behind IGSAs
06:33are that they are mutually beneficial
06:35for both the community and for
06:40um the Department of Defense, the
06:42military organization. So just a few
06:44things that I want to point out. The
06:46base is all about mission readiness. So
06:50everything that they do is about being
06:52mission ready and water and sewer and
06:57those things are important. But when it
07:00comes to readiness, their focus is on
07:04being ready for whatever mission that
07:06they have to face, whether that's
07:08deployment, training, whatever here,
07:10right? Um so a lot of what in working
07:15with them that is that is their primary
07:18focus is on that mission readiness piece
07:21but you can also see that for the
07:23community there are benefits as well
07:25right um and I'm going to talk about
07:28some of those in a little bit more
07:30detail because when we were looking at
07:32this um originally we wanted to look at
07:36from the city of Jacksonville what would
07:38be the benefits directly to the
07:41And some of these you'll see kind of
07:42overlap, but these are some of the
07:45things that we identified. Um there's
07:48potential for economies of scale. Um
07:51you'll we'll talk about some of our
07:53individual agreements in a few minutes,
07:55but it gives us more buying power
07:58because in some cases we're buying more
08:01of something. Um, it also gives us
08:04additional revenue sources, which is a
08:06big one because like I said, the IGSA
08:10allows for the exchange of money. So, we
08:13provide service to the base and they pay
08:15us at whatever the agreed upon rate is.
08:18Um, and they allow for coverage of
08:23overhead. I mean, a city can't really
08:25make profit, but we can recover our full
08:29expenses and we can use it to offset
08:32revenue that we would have to have some
08:34from somewhere else. Um, and then we
08:38have, you know, it does help us, you
08:41know, we have a really good contact with
08:44the base in the areas that we're
08:45working. Um, and in, you know, in some
08:49cases that the base operates like a
08:51small city, right? They they're doing a
08:53lot of the same functions that we are.
08:55They're inside the the gate. We're
08:58outside. And although we have some good
09:01working relationships through the IGSA
09:03process, we've met people that we would
09:05have never met before. And we've worked
09:07with people that have never we've never
09:09worked with um prior to that because
09:12[clears throat] they have access to
09:14additional goods and services. And I'll
09:16kind of talk about that in a
09:18[clears throat] minute. And then some of
09:20the things that um
09:24where we're looking forward to that
09:26we're still in some of these we're still
09:27kind of in our infases, but we see it as
09:31an opportunity where we may be able to
09:33expand capabilities.
09:35Uh because there's some things that we
09:38do that we just don't do enough of to
09:41justify having the resources, whether
09:44that be owning a piece of equipment or
09:46hiring that kind of technical employee
09:50[laughter]
09:51where we pay a significant amount to
09:54have that work done. And I'll, you know,
09:56just an easy one to point at that I
09:59would love to be able to figure out how
10:00to do is lining. If we could figure out
10:03how to line sewer line and support it,
10:07it would be I I think it could be a huge
10:11cost saving. The problem is in order to
10:14overcome the upfront cost and the
10:16ongoing maintenance of that specialized
10:18equipment, we could never justify it
10:20with just our system, right? And I don't
10:22know that if we're working with the base
10:24that using their system would also
10:25justify it. But just to give you an
10:27idea, when we're lining a sewer line, it
10:32doesn't save us anything versus digging
10:34us digging it up. The cost is the same.
10:38>> Wow.
10:39>> The savings is the disruption to
10:42[clears throat] the community,
10:44>> traffic flow, those kind of things. Cost
10:47isn't a factor.
10:49if we could bring that in house cost
10:51might could be a factor. So I say that
10:54one because I've shared that um that
10:57example before um but we see that as
11:00maybe an opportunity where we could
11:02leverage
11:04the basis system or the basis expertise
11:06and we could possibly expand
11:08capabilities also. And then the other is
11:12um maybe indirect for the city but
11:17definitely a direct benefit
11:18[clears throat] for some of our local
11:20contractors is um local contractors can
11:25have access to the base. that never
11:27would have been able to get through the
11:29base requirements
11:31if they go through us because our
11:34agreement is with the base and the
11:37contractors doing work for us. So
11:40basically all we have to do is get them
11:42base access. So if we can get a
11:44contractor base access, we can contract
11:47directly with
11:50a contractor and that contractor could
11:53do work on the base, but that contractor
11:57may not with other means otherwise meet
11:59the requirements, the federal
12:01requirements to do
12:03procurement through the base. That's
12:05right. Um, so that could be a huge
12:07benefit and I'll we actually we're
12:10working on one right now that I'll get
12:11to in a minute and I'll I'll give you a
12:14real example of that. Um, so here's some
12:18of the IGSAs that we have with um,
12:21Marine Corps Base Camp right now. Um, we
12:25have an agreement with traffic traffic
12:27signals. That one's been in place for a
12:29while. I think that was probably one of
12:30the first ones that we did. Um, we have
12:33one for Leg Memorial Gardens that was
12:36just approved
12:38that might be a year old now. I don't
12:40even know that it's quite that long
12:42where we help maintain the garden area.
12:44>> Yeah.
12:45>> Um, and parks, Michael Accor's folks do
12:48most of that. Um, and then we have a
12:52general emergency services agreement.
12:54I'm not as familiar with that one. I
12:56haven't been involved with that one, but
12:58the next four directly impact the water
13:01and sewer fund. Um, so the next four are
13:05the monitoring well installation and
13:07drilling, emergency water interconnect,
13:11um, a hauling agreement that we have in
13:13place, and then a water and sewer
13:16maintenance and equipment agreement that
13:18we just finalized within the last
13:20probably 3 months. Um, matter of fact,
13:23we haven't even used that one yet
13:25because we haven't had the kickoff
13:27meeting. Um, we have a kickoff meeting
13:29scheduled with the base to start that
13:32project.
13:33Um, I'm going to go through each of
13:36these in a little more detail um, and
13:40kind of share some things that some
13:42experiences that we've run into. I we do
13:45have real numbers. I didn't include
13:48those in here because they change kind
13:50of frequently, but I'll I'll give you an
13:52idea of some cost and um some of the the
13:57money that we've received back. Um the
14:00first one's a monitoring well. This was
14:02the first um IGSA that I did with the
14:04base. Um we put this one in place in
14:082019.
14:10And um this group, we've talked about
14:12the um Anzo water resources group
14:15before. Um the Anzo water resources
14:18group consists of the city, the base and
14:22Owasa as voting members.
14:25And then we also have as part of that
14:28group for discussion
14:31um our permitting agency with the state
14:34in um water supply groundwater
14:38management for the state. So they're the
14:40ones that regulate our wells and what we
14:43can withdraw from our aquifers. Um and
14:46then we have a couple of private
14:49systems. um Scientific being one of
14:51those that attend and um we also have
14:55Martin Marietta because they're
14:58permitted to dewater which is basically
15:02withdraw from the aquifer. Um so they're
15:06a big player and we're all pulling from
15:08the same groundwater in Onso County. So
15:10that group kind of works together to
15:12create um sustainable practices.
15:17And what we did is in 2019 we identified
15:20that monitoring additional monitoring
15:22wells were needed.
15:24One for the the capacity use act that
15:27limited our withdrawal from the Black
15:29Creek aquifer and two for the
15:32sustainability of the Castle Hane
15:33aquifer because all of us are
15:36withdrawing from the Castle Hane
15:37aquifer. So
15:40the challenge is the base could not
15:42spend money off the base and the city
15:46couldn't access the base and couldn't
15:48access the base to drill wells on the
15:50base. So we entered into a IGSA
15:54for the base to do the work on the base.
15:57The city of Onasa partnered to do the
15:59monitoring wells outside of the in
16:02around the county outside of the base,
16:05but [clears throat] we needed one
16:06consultant to manage all of it for the
16:09water resources group. So that's where
16:11this IGSA came into play. So, we had one
16:16consultant who basically oversaw all of
16:20the construction of all the monitoring
16:22wells, um, all of the water quality data
16:25that came out of that. Um, all reporting
16:28to the state and then they incorporated
16:31all of the findings into the
16:33hydrorographic framework analysis and
16:35that was Dr. Sproul who we've had visit
16:39this group before. Um, so that was the
16:42the first IGSA that we did with the
16:44base. That one went very well. Um, and
16:48basically all we covered was our cost on
16:51that. So the base the base kind of
16:53covered their portion of the cost. They
16:55paid us, we paid the consultant.
16:59Um, the next one that we had in place is
17:02the emergency water interconnect. We
17:06have several um emergency water
17:08interconnects around the city. Um we
17:12have a couple witha. So basically the
17:15city's water system and on's water
17:18system connect [clears throat]
17:20and there's a meter between those two
17:23systems and basically it's there for the
17:26purpose of if either system has some
17:29sort of emergency need
17:32we can transfer water. So we have an
17:36agreement with that covers the
17:38interconnects with and we have an IGSA
17:42that covers that with the base and our
17:45location for the base is at Tarowa
17:47Terrace. Um it's where the old gate was
17:50and it's now closed um right across from
17:53Corbin and the the location is actually
17:57on the basis side. So the the meter and
18:00everything is on the base of the side.
18:02Um and for
18:04um their defensive
18:06measures, it had to be inside the gate.
18:09>> Um so we just partner with them and you
18:11know if if we need access, we have
18:1424hour access through their
18:17representative and they have the same
18:19through us. Um it does establish that
18:22it's emergency only. So, it's not um you
18:26know, if if we decided we were going to
18:30use their capacity to to provide for
18:33future development, right? It's it's
18:35there if there's a need. And that one
18:37really went in place. I don't know if
18:39you'll remember, it's probably been
18:42eight or 10 years ago now. The base had
18:44a water line that failed and it took
18:48terrace out of water for about 48 hours.
18:52Um that was after that the base came to
18:56us and said you know we really need to
18:59to find some way to interconnect here.
19:01So we're more than willing to work with
19:03them and they actually funded the
19:05connection and everything.
19:07>> So they paid for the connection and then
19:09we entered into a um IGSA in order to
19:14um just have that emergency agreement in
19:17place. And then again, we've only used
19:20it, I think they've had to use it a
19:21couple of times where um they were doing
19:24a project, a planned project. So, um but
19:28they knew they were going to lose
19:29service for a period of time. So, we
19:31worked with them and we've only done
19:33that a handful, maybe twice that I can
19:36think of, but it does exist for either
19:38party.
19:40Um, and then if if something were to
19:42happen and that emergency extend for
19:45periods because 37 I mean $3.75
19:49per thousand gallons isn't a lot. It's
19:52kind of based on what it cost us to
19:54produce
19:56um water.
19:58So if it went for an extended period of
20:00time that could be adjusted. So if we
20:03needed if we needed to go up on that
20:06cost we could. How often do you have the
20:09opportunity to change that rate?
20:10>> Every year. So the the
20:14um an IGSA is can be valid for 10 a
20:18period of 10 years. Um as you can saw in
20:21the last one, it was never designed to
20:23be a 10 year, right? It was a project
20:24specific. But in this one, it would be
20:27valid for a period of 10 years. It can
20:29be extended, but it's revisited every
20:32year. and and basically what they do is
20:34they send out a reminder. Um the
20:37contracting office, I apologize, I don't
20:40remember what the name is, but the
20:41contracting office sends out a reminder.
20:44I get a copy and um [clears throat]
20:47whoever my representative on the base is
20:50gets a copy and we both say yes, we
20:53agree, we can leave it in place or no,
20:56we need to change it and then we can
20:58make changes to the agreement.
21:01Um, so it's at this point we haven't
21:04changed it. You know, we kind of I kind
21:06of keep an eye on where we're at. It's
21:08it's close enough. You know, the idea is
21:10it's there for emergency purposes either
21:13way if somebody had to have it. Um, it
21:16would be different if something you know
21:19actually has an agreement with the base
21:21and they buy water and sell water to the
21:24base on a daily basis. So that rate they
21:28visit more often. this rate we, you
21:31know, it's again it's there to cover
21:33emergency purposes.
21:38the [clears throat] one that we've been
21:39working off um the most recently and
21:42we've had a lot of interest in this and
21:44when we put this in place we really
21:46didn't realize um what we were opening
21:49up the um we the ranges for the base
21:55came to us because they were really
21:58struggling in maintenance um and um they
22:03have a lot of
22:05landing zones that are part of their
22:08training facilities where they bring in
22:11helicopters or ospreys and they hover.
22:14Well, as you can imagine, that creates a
22:17lot of
22:19downwash and it it moves dirt out away
22:23from those and creates creates
22:24depressions and they have to come back
22:28and fill those in and maintain those. In
22:32addition, they have BMS and other things
22:34for their training areas that they have
22:37to build up. They lost a contract or had
22:40a contract and couldn't renew it. Um,
22:45and basically they were unable to
22:48maintain those areas because they
22:50couldn't get the materials.
22:52So, they came to us um and asked us if
22:56that's something that we could help
22:58support. So, we agreed. Um, and I can
23:00tell you in the last I think it's eight
23:03months we've been working on the project
23:04we're working on now,
23:07I don't remember the cubic yards of dirt
23:08we've moved, but the the cost of the
23:11materials alone's been over $230,000.
23:14Um, so we do have a we [clears throat]
23:18do have a line item in our budget for
23:20IGSAS
23:22and whatever we you know because we have
23:25to buy we have to purchase that material
23:27upfront. So we purchase it and then the
23:30base we we send the base a bill. We we
23:34bill them every month. Um so the way
23:37that this one is structured is it's for
23:40goods and services. So it's for dirt,
23:44rock, stone, those type of materials
23:47that we that they would purchase through
23:49us. So that gives them direct access to
23:52our local quaries. So we use a lot from
23:55Martin Marietta. Um there's a Coran
23:58fountain that we go to periodically. So
24:00they get access to our same vendors. Um
24:04and then we have an agreement with them
24:08to haul the material which is separate
24:11from the purchase. So purchases the rate
24:15structure is basically built in at
24:17material cost plus 10%. So basically
24:20whatever the [clears throat] Corey
24:21charges us, it's our bill covers that
24:25cost and then it's 10%. And that that
24:2810% is intended to keep the community
24:31whole, right? because we have somebody
24:34that is,
24:36you know, our our finance people are
24:39issuing the PO, our project manager is
24:42coordinating all of the trucks and um
24:46purchase of the material and and weather
24:49delays because as you can imagine, some
24:51of these are remote locations. Um so
24:54that that's what the purpose of that 10%
24:56is. Um and then the
25:00hauling is done on a daily period or
25:05sorry on a daily cost and that cost
25:09includes and it's by size of truck. Um
25:12so we have a a 10 a 10 cubic yard truck
25:16is you know $800 a day. A 20 cubic yard
25:21truck is $1,200 a day. Um, and then you
25:26know, um, we even have a a semi with a
25:30dump trailer that has a rate. So,
25:35some of this we [clears throat] do using
25:38city forces. The problem is when we do
25:41that type of work using city forces, it
25:44takes away our operator and our
25:46equipment that we could be or need to be
25:48doing with city work. So, we don't
25:53always use city forces. So, we have an
25:55on call hauling contract that we just
25:59call up a local contractor and they tell
26:03us what's available and we relay that
26:06information and
26:10we basically
26:12um have a set price for that third party
26:15contractor. So, we have a set price with
26:18them and then we have a set price with
26:20the base. So essentially we're a general
26:22contractor when if you want to just on a
26:25basic level
26:27>> you know we're we're coordinating the
26:28work we're coordinating the materials
26:30and then we're using subcontractors
26:33where we can't fill um the need.
26:37>> Is this has this resulted in any
26:40additional personnel or equipment for
26:42the city? Um this has not um because we
26:45are using this this this one has not
26:49because we are using um
26:54we're using contractors to fill what we
26:56can't do.
26:58>> The difference is we've lost a person
27:01because we've hired and and I'll get to
27:05I think where you're headed in just a
27:06second. We had a project manager that
27:09was focused on projects and and
27:12advertising and getting. Now half of his
27:15time is spent on this type of work. So
27:20in the budget the council approved, we
27:22haven't hired that employee yet, but in
27:24the council that in the budget the
27:26council approved,
27:28um we did get an additional project
27:30manager to help with this. And the idea
27:34is um Roy Bradle is the one that's
27:37managing IGSAs. It works great because
27:39he has a military background. Um so
27:44he is familiar with what they need, what
27:46their what their terminology is and um
27:50he has good connections on base. So
27:53that's who we're using. So we'll hire
27:56that position to kind of backfill what
27:59Roy has been doing. So even if you have
28:02a contractor, you add I don't know how
28:05much 10% for
28:08>> Yeah, it's and it it varies a little
28:11bit, but what I can tell you is we've
28:13build over $230,000 so far and um
28:20we've more than covered what Royy's
28:22expense would be to the city with what
28:26we've made off of that. So on [snorts]
28:28that transport materials, when you're
28:31renting a truck for a daily rate, are
28:33you not losing money currently?
28:37>> No, because our um
28:41>> Yeah, we're So we have a most most
28:44hauling contractors have a rate sheet
28:47that they keep up to date.
28:48>> Oh, so you know, it's not a rate sheet
28:50for a year like before. So
28:53>> it it is, but our agreement with the
28:55contractor is for a year. So they give
28:58>> So they give us So ours is based off of
29:02the rate sheet that they give us. So
29:04doing pretty good right now.
29:05>> The the the the good thing about this
29:08is, you know, we still have to follow
29:11all of our procurement processes. So we
29:14have to meet all state and federal
29:16requirements for purchasing and local.
29:18Um and our local processes are really
29:20the ones that are more stringent. Um, so
29:24we have to follow all local procurement
29:26processes.
29:28We've just we just we're really good at
29:32identifying what we need and putting
29:34agreements in place upfront. Um, and
29:37just, you know, as an example, we have
29:40we have that annual hauling contract. I
29:43think it's good for 3 years and then we
29:46update the prices each year and the
29:50contractor gets to request but it's not
29:52guaranteed because we have some
29:55parameters built in like the CPI to
29:57evaluate against. Um and then we have um
30:02things like on call engineering services
30:06where it those are also on a three-year
30:08basis. And what [clears throat] we do is
30:10we advertise for engineering services
30:12meeting all of the um requirements for
30:16the state and we do that once it's good
30:20for 3 years and we put basically every
30:24type service you can imagine.
30:25mechanical, electrical, survey, um
30:28parks, um streets, storm water, water,
30:31sewer. Um I think we have nine, so I
30:35missed one, but um we have those in
30:40place already withstanding contracts
30:43that have a hourly rate amount attached
30:47to them. So literally if if we need to
30:50get a project started, we can pick up
30:52the phone and call one of our own
30:54contractors. And then to be fair to
30:56them, what we try to do is rotate
30:58through them. If one contractor, you
31:01know, if one engineer gets a larger
31:03project, we may go to
31:06another engineer that's on call two
31:10times or three times.
31:11>> Yeah.
31:11>> So we just we try to do a good, you
31:14know, a good job of spreading that out.
31:16And then there's some, you know, if we
31:18need, you know, I'll give you a great
31:20example. We're doing an emergency
31:21project. We needed survey work. Well,
31:24we're not going to go to, we're not
31:26going to go to our on call contractor
31:29um that maybe like McKim Creed who is a
31:32huge surveyor
31:35when we have a local surveyor on call
31:38who is familiar with that area and
31:41already done work and probably can tie
31:43that survey together faster. So, we do a
31:46really good job of trying to marry the
31:48work with the contractors that we have
31:49on call. But we have um just as an idea,
31:53you know, we have all of those
31:55engineering services. We have an on call
31:57hauling contract. We have our debris for
32:01emergencies
32:02already um set. We have um
32:06>> Is this part of that? Is that part of
32:08this too? We don't have the debris um
32:12removal service as part of the IGSA.
32:15We haven't gone there, but that the BA
32:17that's so big the base has their own own
32:20debris removal contractor.
32:22Um
32:24but we do have and and on that one we
32:26have to be real careful because if it's
32:28FEMA reimbured then of course if the
32:30base is paying for it, they're not
32:32worried about if it's FEMA reimbured.
32:34But if it's FEMA reimburseed, there's
32:36certain contracting laws that don't
32:37apply. Like you can't piggyback a
32:39contract. Um, so piggyback would be we
32:43have a contract already in place. So the
32:46town of Swansboro or the town of
32:48Richland says, "Well, I just want to
32:51piggyback on their contract and enter
32:54into a contract." That's legal
32:57state procurement wise, but that is f
33:00the the FEMA will not reimburse that.
33:03Wow.
33:04>> So, you have to be real careful about
33:06which um
33:09and and federal has the the greatest
33:12requirements for things like um anti-
33:16lobbying and um you know, made in
33:20America.
33:22Um,
33:23there's Davis Bacon, which is basically
33:26you have to go out and interview
33:29everybody, get their basically their
33:31social security number, their wages that
33:34they're being paid, compare them about
33:36against federally
33:38um, approved wages. So, but all of that
33:42language is built into our own call
33:45contracts. We just exercise and use it
33:48when we need to because obviously those
33:50type of things drive up the cost.
33:52>> Then the procedures for emergency
33:54operations for hurricanes
33:56that system comes into play when you do
33:59get a hurricane like FEMA and all these
34:01other costs.
34:02>> Yeah. And and I know we're a little bit
34:04outside the IGSC on that one, but if you
34:07think back to Florence,
34:09Florence I called so um Crowder Golf is
34:16who we have for our debris removal and
34:18then Thompson Consulting is who we use
34:20for our monitoring. So we have separate
34:23debris hauling and separate I called the
34:27two of them. If you remember, we lost
34:29cell phone service sometime on Saturday.
34:32I already had the crews on the road on
34:35Saturday from Louisiana. They were
34:37rolling in on Monday.
34:39>> Wow.
34:40>> So, it was matter of fact, some of them
34:43got in before we got flooded and
34:45couldn't get in. Um, so,
34:49but it was because I started it with a
34:51phone call
34:52>> because we already had the contract in
34:53place. Um, so having that having having
34:58things like the hauling in place when we
35:02when the we get a call from the base, we
35:04already have everything in place to go
35:06do that. So, um, and now again, there's
35:12there's blind spots we have, right, that
35:14we didn't know we needed until we get
35:16into something, but once we figure that
35:18out, we try to put that in place. Um the
35:20one that I wanted the example I wanted
35:22to share with you the base um we just
35:25provided a quote back to the base um
35:28this week for um security measures
35:32around Ljun Memorial Gardens and they
35:35want to use something that's decorative.
35:37So they found these natural boulders
35:40that they want to use. The problem is
35:42the person that has the boulders and
35:44who's already ordered them is an
35:46approved base contractor.
35:49So he's got 96 odd 2,000 lb boulders
35:55that he wants to sell the base, but he's
35:57not [clears throat] a contractor for the
35:58base. So he can't sell them to him. And
36:01on top of that, he doesn't have the
36:02capability to move them. So, we provided
36:06a quote to the base to purchase the
36:09boulders and to move them to Lume
36:13Memorial Gardens. And it's my
36:15understanding that they're going to use
36:17they have the capability once they're at
36:20the gardens to move them themselves,
36:22but we're doing we're basically doing
36:25all the work to purchase them and get
36:28them there. and you know that the base
36:32had no way to they had what they wanted
36:35with that contractor but they had no way
36:36to make that work. So we were able to
36:39use this IGSA to to facilitate that. So
36:42that's an example of a local vendor. You
36:46know that money stays local that didn't
36:48go to you know their their federal
36:51contracting that goes out countrywide.
36:54So that stayed with a local vendor where
36:56we just basically he gave us a quote, we
36:59worked it out and [clears throat] we're
37:00going to deliver them.
37:01>> Are they just a barrier or how's that
37:03security?
37:04>> It it's a it's a barrier. They're
37:06they're using natural barriers to
37:10>> Yeah, they're using natural barriers.
37:13[laughter]
37:15>> I mean, they're they're huge. They're
37:16like 2,000 lb boulders. They're going to
37:18stop whatever hits them.
37:20>> There's if there's a tree there, of
37:21course, the boulder's going to go there.
37:22So, it's going to minimize how much how
37:24many PMO people do you use out there.
37:26You got this big boulder and a tree.
37:28>> You're not going to get into that.
37:29>> And I think they're using the ditch. You
37:31know, there's a ditch around part of it
37:33as a barrier.
37:34>> The force protection issues.
37:35>> Yeah.
37:36>> So, they wanted to So, but that's, you
37:39know, that's just an example of maybe
37:42not necessarily of a benefit directly to
37:44the city, but a benefit to our
37:47businesses that work in and around the
37:49city. And then the last one we have,
37:52which is the one that we um are getting
37:55ready to kick off that was just
37:56approved, was um is the water and sewer
38:00IGSA. And it's basically
38:03um it's written
38:06very general because you never know
38:08what's going to happen. But it gives
38:10them basically access to emergency
38:12repair. It gives them access to
38:15equipment purchase. And when I say
38:17equipment, pumps, motors, control
38:20panels, um that type of equipment, I'm
38:23not really talking about um back hose
38:26and those kind of things, right? We're
38:28talking about pump station type
38:30equipment, system type equipment, system
38:33type materials. Um, one of the thing,
38:36one of the challenges that the base had
38:38previously, they actually had a
38:39wastewater spill and they knew the spill
38:44was going to happen, but they couldn't
38:47get a pump because they couldn't procure
38:50it to prevent it.
38:52>> Wow.
38:52>> And that's a problem. So, this is going
38:56to give them that method to where and we
38:59have again 24-hour response. if they
39:03need that, they'll call us. We have um
39:06standing agreements with United Reynolds
39:09and um Sunb Belt and I think we have
39:13three or four like kind of standing
39:14agreements that we work through. Um so
39:17we can call and have it delivered and we
39:21can just have it delivered to the base
39:23and then they'll they'll bill it to us
39:26and then the base will pay us for it. Um
39:29and we do have a the rate structure is
39:32um not as defined in this one. Um the
39:37rate structure is basically emergency
39:41response will be done
39:44um at cost with a premium plus the the
39:48administrative cost.
39:50And then the other the the more the like
39:55the planned events, the repair where
39:58they've got to, you know, do manhole
40:00rehabilitation or or fix a pipe, but it
40:03doesn't have to be done today. It can be
40:05done, you know, next week or it can be
40:08coordinated. We will actually just like
40:10a contractor would. We'll go out, we'll
40:13evaluate the area, maybe take a
40:16contractor with us, and then we'll
40:18provide them a quote, and if we need a
40:21quote from the contractor, we'll get a
40:22quote from the contractor, put
40:24everything in place, and um they they
40:27basically approve it and we move
40:29forward. Uh the great thing is they've
40:32got a um a billing system. We just
40:34submit. Um, we [clears throat] do we
40:37don't have to, you know, in the in where
40:40we're ordering materials, we can do a
40:42percentage. So, even though we're
40:43upfronting costs, we don't have to, it's
40:46not like we have to buy $200,000 worth
40:49of materials and we can't bill on them
40:51until we've received all the materials.
40:53In the event where we're hauling
40:54materials and there's, you know, it's a
40:58thousand cubic yards, we can we can
41:01build 10, 20, 30 cubic yards at a time
41:04if we need to. So, it's this one's
41:08written uh more general to give us some
41:12flexibility. Also gives the base
41:14flexibility.
41:16and in talking this I didn't learn this
41:19until we were [clears throat and snorts]
41:21working through this IGSA
41:24but the base has separate funding
41:27sources
41:29and
41:30um this allows them to tap what I would
41:34call their operational budget. I don't
41:37know what I don't know what their term
41:39is for that. Um, but it basically keeps
41:43it from having to go throughbased
41:46contracting review and approval.
41:48[clears throat] So, it's I I equivalate
41:51that to if I'm doing a major project, we
41:54go through the CIP process, right? And
41:56it's evaluated. It goes all the way
41:58through council. If I need to fix a
42:00pump, council has given us maintenance
42:04money to do that with. and we don't have
42:06to go all the way to council to get
42:09approval to buy a pump. Um, so I, you
42:14know, that's the world I understand, but
42:17basically from what I understand from
42:19them, you probably worked in the
42:20contracting side of it,
42:22>> so you probably understand more of the
42:24requirements than I do, but it allows
42:26them to tap their operational budget.
42:28And um when I was talking to them to the
42:31the water and sewer group um they
42:34basically said that their approvals for
42:37up to like $2 million a year or
42:39something. So not saying all of that
42:41would come through this IGSA because
42:43that would be a lot for us to handle.
42:46>> That was that was kind of what I'm
42:47sitting here thinking is
42:48>> Yes, it could be huge.
42:49>> Well, just careful that they're not
42:51turning turning you into a everyday
42:53contractor.
42:54>> Oh, [clears throat] I think that's
42:56what'll happen. resources stretched too
42:58thin.
42:59>> Yes, I think. But the good thing is now,
43:02you know, we have we work through uh
43:05Marine Corps installations east,
43:07>> right?
43:08>> Um that's who we're working through
43:10>> and they've they've told us that if we
43:13have to have support that they can
43:15justify support. I don't know how what
43:19that looks like or what that means
43:20exactly, but if we get to that point,
43:23we'll have to have support.
43:25um majority of your your majority of
43:28your project come from Marine Corps
43:29installed sees because their job is to
43:31support the war fighters. So, it's two
43:33different areas and different color
43:35monies and whatever.
43:36>> Yeah, they're the support is what I
43:38figured out because everyone we've put
43:40in place, they've been the ones to kind
43:42of shepherd through the process.
43:45>> Um, so specifically, it's been Joe
43:47RmIrez and Tim McCury
43:50>> who have kind of shepherd these through
43:52the process for that.
43:54So, um, but they put us in contact with,
43:59um, you know, the public works people
44:01that are actually on the base.
44:03>> Yeah.
44:04>> So, it's it's a great opportunity. Um,
44:08there's, you know, what I'll say so far,
44:10what we found is there's definitely a
44:12benefit to the return on investment. Um,
44:16especially monetary wise because we're
44:18more than covering what our costs are
44:20associated. Now, we we do have to be
44:22careful because there are requirements
44:24behind that, too.
44:24>> Sure.
44:25>> And I'll let Sabrina worry about that.
44:27Um, but what it does do is help us
44:30offset our rates and give us um, again,
44:34for me, the exciting part is that
44:36additional capability and um, and
44:40opportunities that it could open up for
44:42us.
44:42>> Is access going to go in your pot at
44:44all? So right now the ones that we've
44:47talked about tonight are all funded by
44:50the water and sewer fund.
44:52>> So all of that revenue goes back into
44:54the water
44:55>> approved to be spent on something
44:58specific. It goes to your general
45:00>> No. So So the way that we have it set up
45:02right now is there is an account that we
45:06can that we spend for IGS
45:09um and that account covers it and then
45:12it goes into a revenue account. It's not
45:14reappropriated
45:16back to our individual budget.
45:18>> Okay.
45:19>> We would have to go to council.
45:21>> Yep. We would have to go to council to
45:23have it reappropriated. The only that we
45:25have reappropriated some. Um the only
45:28thing that we've reappropriated is where
45:31we spent there's a couple of places um
45:35before we had the account set up because
45:37the um the council approved that account
45:41with the create with the approval of
45:43this IGSA with the water and sewer. So
45:46some of the hauling where we bought
45:48materials we bought it from operational
45:50budgets
45:52um initially because we didn't realize
45:54what the true request was going to be.
45:56>> Yeah. And um so council did
46:00reappropriate that because it took away
46:02from materials that we could purchase
46:04for city. Um and then the you know I
46:08know there's been a lot of discussion on
46:10the city's annexation of the base. The
46:13one thing I'll say from the IGSAs's is
46:16it is beneficial because
46:19all [clears throat] of the area that we
46:21would be supporting I mean we were
46:22supporting the base before but now at
46:24least all of the area we were supporting
46:26is in city limits. Some of the ranges
46:29that we were supporting previously while
46:32they were they belong to the base the
46:34range itself wasn't technically in city
46:36limits. Um, so
46:40>> so with the with this particular one, do
46:43you do you expect to hire additional
46:45staff to
46:47>> I think we'll have to see where we get
46:48to. I don't know.
46:50I I really don't. I think the biggest
46:53thing what we'll start out with
46:55initially is using contractors to offset
46:58it. We have really good contractors that
47:02respond well to us. We have a few on
47:05call contractors that we work really
47:07closely with and if we, you know, if
47:11we're using those and we can expand on
47:13that pool of contractors
47:15and use this work to keep them busy
47:17locally so that they're not having to go
47:20other places and we don't have to
47:22compete for that work. I think that's a
47:24benefit in itself.
47:25>> Yeah.
47:26>> Because that, you know, that contractor
47:28doesn't have his equipment staged
47:32somewhere else and have to go get it to
47:33respond to us.
47:36>> Well,
47:36>> so I don't know. But I commend you on on
47:39developing these I IGSAs because I think
47:43from uh from a city resident standpoint,
47:47it's going to help offset some of the
47:49costs that that we're paying for water
47:52and sewer.
47:53>> There's certainly the opportunity. And
47:55then there's some that we haven't even,
47:57you know, [snorts] we've talked with the
47:58base, but we haven't gotten into. Like
48:01[clears throat] we do utility patch
48:03repair, and that's a p place where the
48:06base struggles. Um, they have a paving
48:09agreement with DOT, but that's for like
48:13the the major roadways.
48:16>> They don't have an agreement for when
48:18they go cut a water line and they need
48:21to pave a a small area. So those can end
48:24up sitting for a long time.
48:26>> Yeah.
48:28[clears throat]
48:28>> So that's one of the that's one of the
48:30areas that I see that we could grow into
48:32and that would be something that if we
48:35did that, you know, we've our our paving
48:37crew, right, our utility patching crew
48:40right now is two pieces of equipment and
48:42two people. We certainly don't have the
48:45capability to go do a bunch of utility
48:47patching on the base. So, if that's
48:50something we wanted to get into, that's
48:51a place where maybe we could use the
48:53base to offset to give us greater
48:56capability, but that would would require
49:00us coming to council to ask for that
49:02permission.
49:03So, but as you know, any anything that
49:07we want to do or grow, it has to go
49:09through city council. And
49:11[clears throat] one of the one of the
49:12hardest things to justify is adding a
49:16person, you know, adding an FTE, a
49:20full-time equivalent.
49:21>> And I think this is something that,
49:23[clears throat]
49:23you know, it's going to offset the costs
49:25and um as it offsets the cost, it's also
49:29brings some revenue.
49:31>> It does
49:32>> to help ease the burden on the
49:34taxpayers.
49:35>> It does. And that's where you know right
49:37now these are water and sewer makes
49:39sense to be funded out of water and
49:41sewer. Right now the hauling is funded
49:42out of water and sewer because that's
49:44who had the money to upfront. There's
49:47nothing to say that that couldn't be
49:49offset by a different fund if we you
49:52know if we decided to do that and some
49:55of those other ones could be done the
49:57same way. So um there as Mr. Janero said
50:01there might be other opportunities to
50:03help offset that burden to the taxpayers
50:05too.
50:08>> That's all I have on the IGSA.
50:10>> Very good.
50:11>> Yeah. No, [clears throat] it's very
50:12educational. I mean, everything that's
50:14covered here, we've heard over years,
50:16but hearing it from you and the way it's
50:18explained that it kind of put things
50:21together because you got to have the
50:23base and the city working together that
50:24like they have been and it makes
50:26everybody together, you know, because
50:28funding comes from both sides. Well,
50:30there's a lot of questions about that
50:31annexation and why the why the city did
50:33it,
50:34>> right?
50:34>> And that's one of the reasons I mean it
50:36we're supporting the ranges. You know,
50:38we were supporting them before we
50:39annexed them.
50:42It it shows one of the benefits is now
50:45now at least we're supporting
50:48annexed area of the city.
50:50>> Sure.
50:51>> That benefits everyone here. And that's
50:52why people like to retire and stay cuz
50:55if we remember several years ago,
50:57Marines would retire and go home. What
51:00are they doing? They're staying cuz they
51:01like it here. So that's a good thing. We
51:03like it.
51:05>> All right. Um our next uh uh as you were
51:09the open discussion. Does anyone have
51:11anything that they'd like to cover? Any
51:13uh additional comments?
51:15>> I do have one thing I'd like to cover.
51:17Um, [clears throat]
51:19ironically, we gave you a lead and
51:22copper rule update in I think it was
51:25actually in August.
51:28Um,
51:29and we talked about um, we're hiring a
51:33contractor to help us with going out and
51:36identifying those service line
51:39materials.
51:40Um, ironically, one of our staff, um,
51:44Amy, our, um, lead chemist who keeps up
51:48with all the rule changes, went to a
51:51presentation from DWQ in August as well
51:55with updates. So, this is the update
51:58from the August 13th um, seminar that
52:02she went to. And there's something in
52:05here that that really concerns me. um
52:09there's really no way to avoid it. It's
52:12a requirement, but you know, it's one of
52:14those things that's just a challenge um
52:17that we wanted to share with you that we
52:19will be working through. So, we've
52:22talked about the baseline inventory
52:23that's got to be submitted by November
52:271st of 2027. We've hired a contractor
52:30who's going to help us do that. It
52:32actually went to council that was
52:34awarded. Um, so we will be getting them
52:37started and that will be identifying the
52:40roughly 6,000 service lines we have
52:43remaining to identify and a lot of those
52:46are in or under hard surfaces,
52:50sidewalks, um,
52:53parking lots because they're associated
52:56with commercial. We've done very few of
52:58the commercial services.
53:01Part of the challenge is the rule
53:04changes that came out um that DW's been
53:08sharing is that now we have to include
53:12the connector and they've defined the
53:15connector. Um the connector is basically
53:19the short segment of piping and it looks
53:22like this. It's the short segment of
53:25piping that connects from the sewer I
53:28mean the water main to the water
53:31service.
53:33And in some cases you don't have a
53:34connector. In newer construction we
53:37don't have a connector. [clears throat]
53:38What we have they call it a corpse stop.
53:40It's a corporation. It's a basically
53:43it's a a brass plug that screws into the
53:47PVC water line and the the service vein
53:50connects right the surface line connects
53:51right into it. It's got a little shut
53:54off valve on it. Um, but that's not what
53:58they used to use. So, the the one that's
54:01of biggest concern, you can see that
54:04little circled area, they call that a
54:07goose neck. And a lot of those goose
54:09necks were lead. [snorts] The problem
54:12is, if you think about where all of our
54:15water connections are, most are in the
54:19street. 99% of ours are in the street.
54:23So
54:25now what the rule says is that we have
54:29to identify the connector materials as
54:33either lead, unknown, non-LED or no
54:37connector present. And we have to
54:39identify those by November 1st of 2027.
54:44What happens to unknown?
54:46>> So I'm sure there's got to be another
54:48step for unknown. That's what's going to
54:50happen. Anything we can't identify will
54:53go in as unknown. So, we checked the
54:56first box, which is exactly what we did
54:59with the lead service line submitt, if
55:01you'll remember that.
55:03>> We check we had 6,000 unknowns, which is
55:06why we're hiring a contractor to help us
55:07finish out. And remember, we have
55:09roughly 19,000 connections, give or
55:12take. So, we were able to rule some out
55:15by the year that they were built. We
55:16were able to go out and identify about a
55:19third of them. And now we have roughly
55:21about a third left. Well, now we've got
55:24to come back and do the same thing for
55:25all of the connectors.
55:27>> Wow.
55:30>> Do what?
55:30>> We might have to replace it.
55:32>> Yeah. So, so that's the catch. There
55:36will be a time period if you say unknown
55:38and you don't identify it which they
55:40haven't released in the material that
55:42I've seen. But if you don't if you
55:45identify it as unknown then you will
55:47have to replace it within a certain time
55:49period. So identify
55:54>> we'll have to So basically what we'll
55:56have to do is dig a hole in the street
56:00>> yes said a robot
56:03we'll have to so the you know one of the
56:06things we were hoping if you remember we
56:08came to this group two years ago maybe
56:11three years ago at this point and we
56:13wanted to use a
56:15um tool that we couldn't get approved
56:18where it used electric signal
56:20fish.
56:21>> We One of the things we were hope Yeah.
56:23Swordfish was the name of it. One of the
56:25things that we were hoping is we would
56:27be able to pick up
56:30>> any goose necks that we had in the
56:32ground because we went toward the main.
56:33We would be able to go all the way to
56:35the main. Well, the problem is two two
56:38challenges came up. One, that wasn't an
56:40approved method and the the state was
56:42concerned about it.
56:44I think we got through that hurdle. The
56:46other problem is they couldn't make it
56:48work in our system because of the meter
56:52setters that we use which are pretty
56:55typical for this area. So
56:59we'll do a whole lot of digging and a
57:00whole lot of spotting and a whole lot of
57:03and on this one we'll have no choice.
57:05We'll have to do predictive modeling.
57:07you know, we'll go through use time
57:09periods, builders, subdivisions,
57:12um, and using historical data. We'll
57:16narrow down areas that we focus. We'll
57:19go focus in those areas, build a trend,
57:22and then we'll we'll hire somebody to
57:24model that. That's what we'll have to
57:25do. There's no way you can spot every
57:28>> every connector. It's just not possible.
57:30>> Will the state help fund this since
57:32they're requiring it? So um they
57:35advertise that there is money available.
57:37The problem that we fall into is that
57:41we're too small
57:43>> to get big money and we're too big to
57:47get money that helps small. We're stuck
57:50in this middle. We applied for grant
57:53money that was supposed to be available
57:56for um our system and we were denied
58:00because we didn't meet the criteria. So
58:02what do you do if you're like city of
58:05Wilmington and you have historic areas
58:07that have to follow the shipo rules and
58:09>> so the good thing for the city of
58:11Wilmington is turn to cake fair
58:14utilities. So they look to Capefir to to
58:17solve that problem.
58:19So um you know that but the Capefar is
58:22going to the problem still exists. The
58:24Capefir is going to have to go out.
58:26They're going to have to do the same
58:28thing. Identify. They'll use predictive
58:30modeling and they're going to have to
58:32>> dig up cobblestone roads and
58:34>> look at cobblestone roads and figure it
58:36out.
58:37>> Yep.
58:38>> Wow.
58:40>> Hopefully they'll have some, you know,
58:42if you you can use historic information
58:44if you have it. And we do have some. We
58:47just don't have enough. The problem is
58:50um I have to give a lot of credit cuz
58:52I've combed through a lot of
58:5660s and 70s before they had computer AED
58:59drafting and there was some very
59:01talented
59:03um engineers or designers out there you
59:07know you can even on a scan document you
59:09can read it um and but the problem is
59:15they'll show a sketch and a detail but
59:17it won't identify materials.
59:19So if it doesn't identify the materials,
59:21it doesn't help us.
59:22>> Yeah.
59:24So, but that comes back to what we do is
59:27we try to break that down in a
59:29geographic area and we look at So, so if
59:33that contractor
59:36that was building that development
59:39used a material and we go spot a few of
59:42those and he was following those plans
59:44that were all developed about the same
59:46time, then we it's highly likely that
59:50they just use the same thing and that's
59:52accepted.
59:54So that's that's how we do it. We try to
59:56be very strategic. It becomes a
59:58statistical calculation. Try to be very
1:00:01strategic in where we look and then we
1:00:04use historic data to try to help guide
1:00:06us.
1:00:09So but I just wanted you to know that
1:00:12this is out there because this is yet
1:00:14another one of those um unfunded
1:00:17mandates with a time period that is
1:00:19going to be challenging.
1:00:22So,
1:00:23>> well, sounds good. Do we have any other
1:00:25open discussions that people somebody
1:00:27would like to talk about?
1:00:28>> I have one more item. [snorts]
1:00:30>> If you notice on your um WASAC report,
1:00:35there's um September data is missing
1:00:39from utility customer information. Um we
1:00:42still have customers. We just couldn't
1:00:45query the data. Um we're still in the
1:00:47process of the transition
1:00:50um over to the new ERP software for
1:00:53billing. Um you know we at the I think
1:00:56it was at the last meeting we talked
1:00:57about
1:00:58>> some of the challenges that we had had
1:01:00with account numbers and those kind of
1:01:03things. So we're we we were just unable
1:01:06to query the data. It may it's very
1:01:08likely then what they get once they get
1:01:11whatever little piece of code was messed
1:01:13up fixed all the information will be
1:01:16there and Derek will probably be able to
1:01:17provide it at the next meeting but we
1:01:20just couldn't get it this meeting.
1:01:21>> Is that why I didn't get a water bill?
1:01:24>> Maybe. Did you not get one?
1:01:26>> I've heard people say they didn't get
1:01:28the order. I mean, I mean, I don't study
1:01:30it that hard.
1:01:32>> Don't say that. Well, [laughter]
1:01:34>> I had to earn that.
1:01:35>> But you're welcome.
1:01:38I need to take
1:01:39>> Don't worry. We're still going to charge
1:01:40you for it.
1:01:42You got this one.
1:01:43>> But I am going to get turned off.
1:01:48>> I haven't heard anybody get
1:01:51>> I got mine. I still get the paper
1:01:54version
1:01:55>> because I want to make sure like, you
1:01:58know, we do we put information out in
1:02:00the reports and those kind of things.
1:02:02So, I get the paper and the the digital
1:02:04version so that I can compare them and
1:02:06make sure what we put out looks right.
1:02:08Um, so I still get mine, but
1:02:11>> normally comes with my electric bill. It
1:02:13seems like for some reason the same day
1:02:15and so I did
1:02:16>> two people.
1:02:19I just wanted you to know when you see
1:02:20those those blanks, we'll try to get
1:02:24that information for you. We just
1:02:25couldn't get out of the system before
1:02:26the meeting.
1:02:28>> Well, this makes a perfect transition
1:02:30for me because I had a shout out for a
1:02:33lady in Billing, Miss Wilson. Uh when we
1:02:36our last discussion about the online
1:02:38thing, I couldn't get it to work at
1:02:40home. I came to Billing and talked to
1:02:42this young lady there and
1:02:43[clears throat] she was a wiz at a
1:02:44computer and she got me online,
1:02:46password, the whole nine yards.
1:02:48phenomenal service and uh I told her
1:02:50that thank you so much and and I I bring
1:02:52that up. So, she's doing a great job
1:02:54down there along with the rest of the
1:02:55staff because they were on the phone
1:02:57when I walked in there just in that case
1:02:59getting people online
1:03:01>> and well, she helped me. She got me
1:03:02online. So, we're good to go. So, thank
1:03:04her for that.
1:03:05>> I sure will. Thank you. Um, also I've
1:03:10got one thing again the month of
1:03:11November, you know, we got the Bay Ru
1:03:13memorial coming up, the 40 43rd
1:03:16anniversary of the observance and that's
1:03:18going to have in October 23rd traffic
1:03:20patterns and that's the largest ceremony
1:03:23in Oslo County. So be aware of that
1:03:26along with the uh parades that are
1:03:28coming up, the Veterans Day parade, the
1:03:29Christmas parade and so forth. So people
1:03:32need to be aware of that. Again, thanks
1:03:34to uh Miss Lisa and Allan for supporting
1:03:36us visually, auto visual. And um that's
1:03:40all I have unless somebody else has any
1:03:42anything else. Our next meeting, we're
1:03:44going to not have one in uh November.
1:03:47Our next meeting is at 5:30 on Thursday,
1:03:50December 10th is our next meeting. Um so
1:03:55if there's no other business, I'll
1:03:56accept the motion to adjurnn. Motion.
1:03:59>> Second. Second.
1:04:00>> Thank you. Extender.
```*
