2026-10-08 - Water and Sewer Advisory Committee

Summary

Built from the City calendar listing and YouTube auto-generated captions of the meeting. No agenda or minutes have been found yet.

  • Opening: quorum confirmed; the agenda and the minutes of the last meeting were approved as written.
  • Intergovernmental service agreements (IGSAs) with Camp Lejeune: at a committee member's request, utilities staff explained how the agreements work and how they benefit the City and the base. Four affect the water and sewer fund: monitoring wells (2019), an emergency water interconnect at Tarawa Terrace ($3.75 per thousand gallons), range materials and hauling (material cost plus 10%, over $230,000 billed in about eight months), and a new water and sewer maintenance and equipment agreement awaiting its kickoff meeting. See Camp Lejeune IGSA Agreements.
  • Lead and copper rule update: the baseline inventory is due November 1, 2027. About 6,000 service lines remain unidentified of roughly 19,000, and the contractor has been awarded. A new state requirement to classify the connector (often a lead goose neck under the street) means the City expects many to be listed unknown and later dug up; the state turned down the City's grant application. See Lead and Copper Service Line Inventory.
  • Open discussion: September customer data is missing from the committee report because the data could not be queried during the transition to new billing software; it should be provided at the next meeting. A member praised billing staff for helping with online account setup. Another member reminded residents of the Beirut memorial observance (43rd anniversary) and holiday parade traffic.
  • Next meeting: none in November; next is Thursday, December 10 at 5:30 PM. Adjourned on a motion and second.

Agenda

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Transcript

*These are auto-generated captions; names and numbers may be misheard.

Transcript

00:21Good evening everyone. I call this

00:23October 8th, 2026 Water and Sewer

00:27Advisory Committee meeting to order. Mr.

00:30Vice, do we have a quorum?

00:32>> We do.

00:33>> Thank you. Has everyone had a chance to

00:36review tonight's agenda?

00:38>> Yes.

00:39>> Yes.

00:40Are there any questions?

00:43Hearing none, I'll accept the motion to

00:44accept the agenda.

00:46>> Like to do a motion to

00:48>> second.

00:49>> Second.

00:50>> Thank you. All in favor signify by

00:52saying I.

00:52>> I.

00:53>> Any opposed? Motion carries. Agenda

00:57adopted.

00:58Has everyone had a chance to review the

01:01minutes from our last meeting?

01:03>> Yes.

01:04>> Are there any corrections or omissions?

01:08Hearing none, I will accept the motion

01:10to accept the minutes as written.

01:12>> Motion to accept the minutes as written.

01:15>> Second.

01:16>> Second.

01:18>> All in favor signify by saying I.

01:20>> I.

01:22>> Those opposed.

01:24Motion carries. Minutes are adopted

01:28and approved. Well, I'd like to welcome

01:30everyone at the next meeting and uh

01:32again, eventful days going on out there

01:34the all over the city of Jacksonville.

01:37We've seen a lot of things going on. So

01:38now I'll just turn it over to Mr.

01:39Watson. Mr. Hansen.

01:41>> Uh good evening. U tonight's topic comes

01:44as a request to Councilman Yiro. At our

01:48last meeting we talked about um Western

01:51Regional Lift Station gave a project

01:54update on that project. Um the meeting

01:57before that we talked about lead service

01:59line inventory and the requirements. I

02:02I'm going to revisit that in open

02:04discussion because we have some

02:06additional clarification that we want to

02:08share with you. Um but given that that's

02:13really not a large part, we thought it

02:15would be really good to to focus tonight

02:18on Mr. Yaniro's um request. And with

02:23that, I'll just kind of get started. So,

02:26uh, we refer to these as IGSAs, but IGSA

02:31is an acronym. The military loves

02:33acronym. Um, so it stands for one of two

02:37things. Either intergovernmental service

02:40agreement or inter intergovern uh

02:44intergovernmental

02:46and it's still an S, but I don't

02:48remember the it's not one that we've

02:50used, but um

02:52uh it still starts with an S. So, I'll

02:54come I'll probably come up with about

02:56halfway through, right? But the the

02:58purpose is um basically

03:03it's a contract between a local

03:06community in our case municipality,

03:09right? But it could be um a county or

03:12some you know some other um governmental

03:15or semi-governmental agency. Um but it's

03:19basically agreement or a contract. And

03:22this was established in order to help

03:26the base

03:28um in in our case Marine Corps Camp

03:31Llejun, but it applies to all branches

03:33in all locations. Um but in order to

03:36help the base

03:38procure goods and services that they

03:41need and give them opportunities to get

03:44around um some of their requirements

03:47that they have to meet for federal

03:49contracting.

03:50So you can see kind of on the screen

03:53these are some of the goals. Um they

03:56they they're there to cover goods

03:59service materials and some mutual

04:02support. Um there is a difference

04:05because not only do we have IGSAs with

04:09the base, we also have MOAS which are

04:11memorandums of understanding and we have

04:14um

04:17uh

04:18which are memorand no those are

04:20memorandum of understanding memorandums

04:22of agreement and there's one other

04:24memorandum of something that I struggle

04:27to keep up with. The one that applies to

04:30us is the IGSA intergovernmental service

04:34agreement. The real difference between

04:36those is IGSA

04:39exchanges money.

04:41So the memorandums of understanding and

04:45um some of the other agreements are

04:48really kind of inind service like a a

04:51mutual aid. So when uh Councilman Yiniro

04:56was Chief Yiniro, he had mutual aid with

04:58the base. So he could supply them

05:01assistance, they would supply him

05:03assistance, but there wasn't an exchange

05:05of money, right? So [clears throat] when

05:07you get into things like public works or

05:10public services or water and sewer, it's

05:13less about services and more about

05:15funding, right? Because it's very hard.

05:18we're supplying different types of

05:19service and all those services require

05:22materials and equipment and those kind

05:23of things. Um so those that's the big

05:26difference between an IGSA

05:28and anou or MOA or something along those

05:31lines. Um so the other thing behind an

05:36IGSA is it's supposed to be mutually

05:38beneficial for the base and for the

05:43community. So I found this graphic that

05:47actually came from the government of um

05:51accountability office and you can see

05:54that this is how they view IGSAs and the

05:58advantages and every IGSA that we do has

06:02an attachment to the agreement that

06:04basically analyzes the service that's

06:06being provided and the compensation that

06:10goes with the service and the base has

06:13to evaluate valuate that service and the

06:16cost associated. And as you can imagine,

06:19in most cases, they find that the

06:20service is much cheaper than they would

06:22have otherwise had to um if they had to

06:26go through their normal contracting

06:27process. But you can kind of see that

06:30the the idea behind IGSAs

06:33are that they are mutually beneficial

06:35for both the community and for

06:40um the Department of Defense, the

06:42military organization. So just a few

06:44things that I want to point out. The

06:46base is all about mission readiness. So

06:50everything that they do is about being

06:52mission ready and water and sewer and

06:57those things are important. But when it

07:00comes to readiness, their focus is on

07:04being ready for whatever mission that

07:06they have to face, whether that's

07:08deployment, training, whatever here,

07:10right? Um so a lot of what in working

07:15with them that is that is their primary

07:18focus is on that mission readiness piece

07:21but you can also see that for the

07:23community there are benefits as well

07:25right um and I'm going to talk about

07:28some of those in a little bit more

07:30detail because when we were looking at

07:32this um originally we wanted to look at

07:36from the city of Jacksonville what would

07:38be the benefits directly to the

07:41And some of these you'll see kind of

07:42overlap, but these are some of the

07:45things that we identified. Um there's

07:48potential for economies of scale. Um

07:51you'll we'll talk about some of our

07:53individual agreements in a few minutes,

07:55but it gives us more buying power

07:58because in some cases we're buying more

08:01of something. Um, it also gives us

08:04additional revenue sources, which is a

08:06big one because like I said, the IGSA

08:10allows for the exchange of money. So, we

08:13provide service to the base and they pay

08:15us at whatever the agreed upon rate is.

08:18Um, and they allow for coverage of

08:23overhead. I mean, a city can't really

08:25make profit, but we can recover our full

08:29expenses and we can use it to offset

08:32revenue that we would have to have some

08:34from somewhere else. Um, and then we

08:38have, you know, it does help us, you

08:41know, we have a really good contact with

08:44the base in the areas that we're

08:45working. Um, and in, you know, in some

08:49cases that the base operates like a

08:51small city, right? They they're doing a

08:53lot of the same functions that we are.

08:55They're inside the the gate. We're

08:58outside. And although we have some good

09:01working relationships through the IGSA

09:03process, we've met people that we would

09:05have never met before. And we've worked

09:07with people that have never we've never

09:09worked with um prior to that because

09:12[clears throat] they have access to

09:14additional goods and services. And I'll

09:16kind of talk about that in a

09:18[clears throat] minute. And then some of

09:20the things that um

09:24where we're looking forward to that

09:26we're still in some of these we're still

09:27kind of in our infases, but we see it as

09:31an opportunity where we may be able to

09:33expand capabilities.

09:35Uh because there's some things that we

09:38do that we just don't do enough of to

09:41justify having the resources, whether

09:44that be owning a piece of equipment or

09:46hiring that kind of technical employee

09:50[laughter]

09:51where we pay a significant amount to

09:54have that work done. And I'll, you know,

09:56just an easy one to point at that I

09:59would love to be able to figure out how

10:00to do is lining. If we could figure out

10:03how to line sewer line and support it,

10:07it would be I I think it could be a huge

10:11cost saving. The problem is in order to

10:14overcome the upfront cost and the

10:16ongoing maintenance of that specialized

10:18equipment, we could never justify it

10:20with just our system, right? And I don't

10:22know that if we're working with the base

10:24that using their system would also

10:25justify it. But just to give you an

10:27idea, when we're lining a sewer line, it

10:32doesn't save us anything versus digging

10:34us digging it up. The cost is the same.

10:38>> Wow.

10:39>> The savings is the disruption to

10:42[clears throat] the community,

10:44>> traffic flow, those kind of things. Cost

10:47isn't a factor.

10:49if we could bring that in house cost

10:51might could be a factor. So I say that

10:54one because I've shared that um that

10:57example before um but we see that as

11:00maybe an opportunity where we could

11:02leverage

11:04the basis system or the basis expertise

11:06and we could possibly expand

11:08capabilities also. And then the other is

11:12um maybe indirect for the city but

11:17definitely a direct benefit

11:18[clears throat] for some of our local

11:20contractors is um local contractors can

11:25have access to the base. that never

11:27would have been able to get through the

11:29base requirements

11:31if they go through us because our

11:34agreement is with the base and the

11:37contractors doing work for us. So

11:40basically all we have to do is get them

11:42base access. So if we can get a

11:44contractor base access, we can contract

11:47directly with

11:50a contractor and that contractor could

11:53do work on the base, but that contractor

11:57may not with other means otherwise meet

11:59the requirements, the federal

12:01requirements to do

12:03procurement through the base. That's

12:05right. Um, so that could be a huge

12:07benefit and I'll we actually we're

12:10working on one right now that I'll get

12:11to in a minute and I'll I'll give you a

12:14real example of that. Um, so here's some

12:18of the IGSAs that we have with um,

12:21Marine Corps Base Camp right now. Um, we

12:25have an agreement with traffic traffic

12:27signals. That one's been in place for a

12:29while. I think that was probably one of

12:30the first ones that we did. Um, we have

12:33one for Leg Memorial Gardens that was

12:36just approved

12:38that might be a year old now. I don't

12:40even know that it's quite that long

12:42where we help maintain the garden area.

12:44>> Yeah.

12:45>> Um, and parks, Michael Accor's folks do

12:48most of that. Um, and then we have a

12:52general emergency services agreement.

12:54I'm not as familiar with that one. I

12:56haven't been involved with that one, but

12:58the next four directly impact the water

13:01and sewer fund. Um, so the next four are

13:05the monitoring well installation and

13:07drilling, emergency water interconnect,

13:11um, a hauling agreement that we have in

13:13place, and then a water and sewer

13:16maintenance and equipment agreement that

13:18we just finalized within the last

13:20probably 3 months. Um, matter of fact,

13:23we haven't even used that one yet

13:25because we haven't had the kickoff

13:27meeting. Um, we have a kickoff meeting

13:29scheduled with the base to start that

13:32project.

13:33Um, I'm going to go through each of

13:36these in a little more detail um, and

13:40kind of share some things that some

13:42experiences that we've run into. I we do

13:45have real numbers. I didn't include

13:48those in here because they change kind

13:50of frequently, but I'll I'll give you an

13:52idea of some cost and um some of the the

13:57money that we've received back. Um the

14:00first one's a monitoring well. This was

14:02the first um IGSA that I did with the

14:04base. Um we put this one in place in

14:082019.

14:10And um this group, we've talked about

14:12the um Anzo water resources group

14:15before. Um the Anzo water resources

14:18group consists of the city, the base and

14:22Owasa as voting members.

14:25And then we also have as part of that

14:28group for discussion

14:31um our permitting agency with the state

14:34in um water supply groundwater

14:38management for the state. So they're the

14:40ones that regulate our wells and what we

14:43can withdraw from our aquifers. Um and

14:46then we have a couple of private

14:49systems. um Scientific being one of

14:51those that attend and um we also have

14:55Martin Marietta because they're

14:58permitted to dewater which is basically

15:02withdraw from the aquifer. Um so they're

15:06a big player and we're all pulling from

15:08the same groundwater in Onso County. So

15:10that group kind of works together to

15:12create um sustainable practices.

15:17And what we did is in 2019 we identified

15:20that monitoring additional monitoring

15:22wells were needed.

15:24One for the the capacity use act that

15:27limited our withdrawal from the Black

15:29Creek aquifer and two for the

15:32sustainability of the Castle Hane

15:33aquifer because all of us are

15:36withdrawing from the Castle Hane

15:37aquifer. So

15:40the challenge is the base could not

15:42spend money off the base and the city

15:46couldn't access the base and couldn't

15:48access the base to drill wells on the

15:50base. So we entered into a IGSA

15:54for the base to do the work on the base.

15:57The city of Onasa partnered to do the

15:59monitoring wells outside of the in

16:02around the county outside of the base,

16:05but [clears throat] we needed one

16:06consultant to manage all of it for the

16:09water resources group. So that's where

16:11this IGSA came into play. So, we had one

16:16consultant who basically oversaw all of

16:20the construction of all the monitoring

16:22wells, um, all of the water quality data

16:25that came out of that. Um, all reporting

16:28to the state and then they incorporated

16:31all of the findings into the

16:33hydrorographic framework analysis and

16:35that was Dr. Sproul who we've had visit

16:39this group before. Um, so that was the

16:42the first IGSA that we did with the

16:44base. That one went very well. Um, and

16:48basically all we covered was our cost on

16:51that. So the base the base kind of

16:53covered their portion of the cost. They

16:55paid us, we paid the consultant.

16:59Um, the next one that we had in place is

17:02the emergency water interconnect. We

17:06have several um emergency water

17:08interconnects around the city. Um we

17:12have a couple witha. So basically the

17:15city's water system and on's water

17:18system connect [clears throat]

17:20and there's a meter between those two

17:23systems and basically it's there for the

17:26purpose of if either system has some

17:29sort of emergency need

17:32we can transfer water. So we have an

17:36agreement with that covers the

17:38interconnects with and we have an IGSA

17:42that covers that with the base and our

17:45location for the base is at Tarowa

17:47Terrace. Um it's where the old gate was

17:50and it's now closed um right across from

17:53Corbin and the the location is actually

17:57on the basis side. So the the meter and

18:00everything is on the base of the side.

18:02Um and for

18:04um their defensive

18:06measures, it had to be inside the gate.

18:09>> Um so we just partner with them and you

18:11know if if we need access, we have

18:1424hour access through their

18:17representative and they have the same

18:19through us. Um it does establish that

18:22it's emergency only. So, it's not um you

18:26know, if if we decided we were going to

18:30use their capacity to to provide for

18:33future development, right? It's it's

18:35there if there's a need. And that one

18:37really went in place. I don't know if

18:39you'll remember, it's probably been

18:42eight or 10 years ago now. The base had

18:44a water line that failed and it took

18:48terrace out of water for about 48 hours.

18:52Um that was after that the base came to

18:56us and said you know we really need to

18:59to find some way to interconnect here.

19:01So we're more than willing to work with

19:03them and they actually funded the

19:05connection and everything.

19:07>> So they paid for the connection and then

19:09we entered into a um IGSA in order to

19:14um just have that emergency agreement in

19:17place. And then again, we've only used

19:20it, I think they've had to use it a

19:21couple of times where um they were doing

19:24a project, a planned project. So, um but

19:28they knew they were going to lose

19:29service for a period of time. So, we

19:31worked with them and we've only done

19:33that a handful, maybe twice that I can

19:36think of, but it does exist for either

19:38party.

19:40Um, and then if if something were to

19:42happen and that emergency extend for

19:45periods because 37 I mean $3.75

19:49per thousand gallons isn't a lot. It's

19:52kind of based on what it cost us to

19:54produce

19:56um water.

19:58So if it went for an extended period of

20:00time that could be adjusted. So if we

20:03needed if we needed to go up on that

20:06cost we could. How often do you have the

20:09opportunity to change that rate?

20:10>> Every year. So the the

20:14um an IGSA is can be valid for 10 a

20:18period of 10 years. Um as you can saw in

20:21the last one, it was never designed to

20:23be a 10 year, right? It was a project

20:24specific. But in this one, it would be

20:27valid for a period of 10 years. It can

20:29be extended, but it's revisited every

20:32year. and and basically what they do is

20:34they send out a reminder. Um the

20:37contracting office, I apologize, I don't

20:40remember what the name is, but the

20:41contracting office sends out a reminder.

20:44I get a copy and um [clears throat]

20:47whoever my representative on the base is

20:50gets a copy and we both say yes, we

20:53agree, we can leave it in place or no,

20:56we need to change it and then we can

20:58make changes to the agreement.

21:01Um, so it's at this point we haven't

21:04changed it. You know, we kind of I kind

21:06of keep an eye on where we're at. It's

21:08it's close enough. You know, the idea is

21:10it's there for emergency purposes either

21:13way if somebody had to have it. Um, it

21:16would be different if something you know

21:19actually has an agreement with the base

21:21and they buy water and sell water to the

21:24base on a daily basis. So that rate they

21:28visit more often. this rate we, you

21:31know, it's again it's there to cover

21:33emergency purposes.

21:38the [clears throat] one that we've been

21:39working off um the most recently and

21:42we've had a lot of interest in this and

21:44when we put this in place we really

21:46didn't realize um what we were opening

21:49up the um we the ranges for the base

21:55came to us because they were really

21:58struggling in maintenance um and um they

22:03have a lot of

22:05landing zones that are part of their

22:08training facilities where they bring in

22:11helicopters or ospreys and they hover.

22:14Well, as you can imagine, that creates a

22:17lot of

22:19downwash and it it moves dirt out away

22:23from those and creates creates

22:24depressions and they have to come back

22:28and fill those in and maintain those. In

22:32addition, they have BMS and other things

22:34for their training areas that they have

22:37to build up. They lost a contract or had

22:40a contract and couldn't renew it. Um,

22:45and basically they were unable to

22:48maintain those areas because they

22:50couldn't get the materials.

22:52So, they came to us um and asked us if

22:56that's something that we could help

22:58support. So, we agreed. Um, and I can

23:00tell you in the last I think it's eight

23:03months we've been working on the project

23:04we're working on now,

23:07I don't remember the cubic yards of dirt

23:08we've moved, but the the cost of the

23:11materials alone's been over $230,000.

23:14Um, so we do have a we [clears throat]

23:18do have a line item in our budget for

23:20IGSAS

23:22and whatever we you know because we have

23:25to buy we have to purchase that material

23:27upfront. So we purchase it and then the

23:30base we we send the base a bill. We we

23:34bill them every month. Um so the way

23:37that this one is structured is it's for

23:40goods and services. So it's for dirt,

23:44rock, stone, those type of materials

23:47that we that they would purchase through

23:49us. So that gives them direct access to

23:52our local quaries. So we use a lot from

23:55Martin Marietta. Um there's a Coran

23:58fountain that we go to periodically. So

24:00they get access to our same vendors. Um

24:04and then we have an agreement with them

24:08to haul the material which is separate

24:11from the purchase. So purchases the rate

24:15structure is basically built in at

24:17material cost plus 10%. So basically

24:20whatever the [clears throat] Corey

24:21charges us, it's our bill covers that

24:25cost and then it's 10%. And that that

24:2810% is intended to keep the community

24:31whole, right? because we have somebody

24:34that is,

24:36you know, our our finance people are

24:39issuing the PO, our project manager is

24:42coordinating all of the trucks and um

24:46purchase of the material and and weather

24:49delays because as you can imagine, some

24:51of these are remote locations. Um so

24:54that that's what the purpose of that 10%

24:56is. Um and then the

25:00hauling is done on a daily period or

25:05sorry on a daily cost and that cost

25:09includes and it's by size of truck. Um

25:12so we have a a 10 a 10 cubic yard truck

25:16is you know $800 a day. A 20 cubic yard

25:21truck is $1,200 a day. Um, and then you

25:26know, um, we even have a a semi with a

25:30dump trailer that has a rate. So,

25:35some of this we [clears throat] do using

25:38city forces. The problem is when we do

25:41that type of work using city forces, it

25:44takes away our operator and our

25:46equipment that we could be or need to be

25:48doing with city work. So, we don't

25:53always use city forces. So, we have an

25:55on call hauling contract that we just

25:59call up a local contractor and they tell

26:03us what's available and we relay that

26:06information and

26:10we basically

26:12um have a set price for that third party

26:15contractor. So, we have a set price with

26:18them and then we have a set price with

26:20the base. So essentially we're a general

26:22contractor when if you want to just on a

26:25basic level

26:27>> you know we're we're coordinating the

26:28work we're coordinating the materials

26:30and then we're using subcontractors

26:33where we can't fill um the need.

26:37>> Is this has this resulted in any

26:40additional personnel or equipment for

26:42the city? Um this has not um because we

26:45are using this this this one has not

26:49because we are using um

26:54we're using contractors to fill what we

26:56can't do.

26:58>> The difference is we've lost a person

27:01because we've hired and and I'll get to

27:05I think where you're headed in just a

27:06second. We had a project manager that

27:09was focused on projects and and

27:12advertising and getting. Now half of his

27:15time is spent on this type of work. So

27:20in the budget the council approved, we

27:22haven't hired that employee yet, but in

27:24the council that in the budget the

27:26council approved,

27:28um we did get an additional project

27:30manager to help with this. And the idea

27:34is um Roy Bradle is the one that's

27:37managing IGSAs. It works great because

27:39he has a military background. Um so

27:44he is familiar with what they need, what

27:46their what their terminology is and um

27:50he has good connections on base. So

27:53that's who we're using. So we'll hire

27:56that position to kind of backfill what

27:59Roy has been doing. So even if you have

28:02a contractor, you add I don't know how

28:05much 10% for

28:08>> Yeah, it's and it it varies a little

28:11bit, but what I can tell you is we've

28:13build over $230,000 so far and um

28:20we've more than covered what Royy's

28:22expense would be to the city with what

28:26we've made off of that. So on [snorts]

28:28that transport materials, when you're

28:31renting a truck for a daily rate, are

28:33you not losing money currently?

28:37>> No, because our um

28:41>> Yeah, we're So we have a most most

28:44hauling contractors have a rate sheet

28:47that they keep up to date.

28:48>> Oh, so you know, it's not a rate sheet

28:50for a year like before. So

28:53>> it it is, but our agreement with the

28:55contractor is for a year. So they give

28:58>> So they give us So ours is based off of

29:02the rate sheet that they give us. So

29:04doing pretty good right now.

29:05>> The the the the good thing about this

29:08is, you know, we still have to follow

29:11all of our procurement processes. So we

29:14have to meet all state and federal

29:16requirements for purchasing and local.

29:18Um and our local processes are really

29:20the ones that are more stringent. Um, so

29:24we have to follow all local procurement

29:26processes.

29:28We've just we just we're really good at

29:32identifying what we need and putting

29:34agreements in place upfront. Um, and

29:37just, you know, as an example, we have

29:40we have that annual hauling contract. I

29:43think it's good for 3 years and then we

29:46update the prices each year and the

29:50contractor gets to request but it's not

29:52guaranteed because we have some

29:55parameters built in like the CPI to

29:57evaluate against. Um and then we have um

30:02things like on call engineering services

30:06where it those are also on a three-year

30:08basis. And what [clears throat] we do is

30:10we advertise for engineering services

30:12meeting all of the um requirements for

30:16the state and we do that once it's good

30:20for 3 years and we put basically every

30:24type service you can imagine.

30:25mechanical, electrical, survey, um

30:28parks, um streets, storm water, water,

30:31sewer. Um I think we have nine, so I

30:35missed one, but um we have those in

30:40place already withstanding contracts

30:43that have a hourly rate amount attached

30:47to them. So literally if if we need to

30:50get a project started, we can pick up

30:52the phone and call one of our own

30:54contractors. And then to be fair to

30:56them, what we try to do is rotate

30:58through them. If one contractor, you

31:01know, if one engineer gets a larger

31:03project, we may go to

31:06another engineer that's on call two

31:10times or three times.

31:11>> Yeah.

31:11>> So we just we try to do a good, you

31:14know, a good job of spreading that out.

31:16And then there's some, you know, if we

31:18need, you know, I'll give you a great

31:20example. We're doing an emergency

31:21project. We needed survey work. Well,

31:24we're not going to go to, we're not

31:26going to go to our on call contractor

31:29um that maybe like McKim Creed who is a

31:32huge surveyor

31:35when we have a local surveyor on call

31:38who is familiar with that area and

31:41already done work and probably can tie

31:43that survey together faster. So, we do a

31:46really good job of trying to marry the

31:48work with the contractors that we have

31:49on call. But we have um just as an idea,

31:53you know, we have all of those

31:55engineering services. We have an on call

31:57hauling contract. We have our debris for

32:01emergencies

32:02already um set. We have um

32:06>> Is this part of that? Is that part of

32:08this too? We don't have the debris um

32:12removal service as part of the IGSA.

32:15We haven't gone there, but that the BA

32:17that's so big the base has their own own

32:20debris removal contractor.

32:22Um

32:24but we do have and and on that one we

32:26have to be real careful because if it's

32:28FEMA reimbured then of course if the

32:30base is paying for it, they're not

32:32worried about if it's FEMA reimbured.

32:34But if it's FEMA reimburseed, there's

32:36certain contracting laws that don't

32:37apply. Like you can't piggyback a

32:39contract. Um, so piggyback would be we

32:43have a contract already in place. So the

32:46town of Swansboro or the town of

32:48Richland says, "Well, I just want to

32:51piggyback on their contract and enter

32:54into a contract." That's legal

32:57state procurement wise, but that is f

33:00the the FEMA will not reimburse that.

33:03Wow.

33:04>> So, you have to be real careful about

33:06which um

33:09and and federal has the the greatest

33:12requirements for things like um anti-

33:16lobbying and um you know, made in

33:20America.

33:22Um,

33:23there's Davis Bacon, which is basically

33:26you have to go out and interview

33:29everybody, get their basically their

33:31social security number, their wages that

33:34they're being paid, compare them about

33:36against federally

33:38um, approved wages. So, but all of that

33:42language is built into our own call

33:45contracts. We just exercise and use it

33:48when we need to because obviously those

33:50type of things drive up the cost.

33:52>> Then the procedures for emergency

33:54operations for hurricanes

33:56that system comes into play when you do

33:59get a hurricane like FEMA and all these

34:01other costs.

34:02>> Yeah. And and I know we're a little bit

34:04outside the IGSC on that one, but if you

34:07think back to Florence,

34:09Florence I called so um Crowder Golf is

34:16who we have for our debris removal and

34:18then Thompson Consulting is who we use

34:20for our monitoring. So we have separate

34:23debris hauling and separate I called the

34:27two of them. If you remember, we lost

34:29cell phone service sometime on Saturday.

34:32I already had the crews on the road on

34:35Saturday from Louisiana. They were

34:37rolling in on Monday.

34:39>> Wow.

34:40>> So, it was matter of fact, some of them

34:43got in before we got flooded and

34:45couldn't get in. Um, so,

34:49but it was because I started it with a

34:51phone call

34:52>> because we already had the contract in

34:53place. Um, so having that having having

34:58things like the hauling in place when we

35:02when the we get a call from the base, we

35:04already have everything in place to go

35:06do that. So, um, and now again, there's

35:12there's blind spots we have, right, that

35:14we didn't know we needed until we get

35:16into something, but once we figure that

35:18out, we try to put that in place. Um the

35:20one that I wanted the example I wanted

35:22to share with you the base um we just

35:25provided a quote back to the base um

35:28this week for um security measures

35:32around Ljun Memorial Gardens and they

35:35want to use something that's decorative.

35:37So they found these natural boulders

35:40that they want to use. The problem is

35:42the person that has the boulders and

35:44who's already ordered them is an

35:46approved base contractor.

35:49So he's got 96 odd 2,000 lb boulders

35:55that he wants to sell the base, but he's

35:57not [clears throat] a contractor for the

35:58base. So he can't sell them to him. And

36:01on top of that, he doesn't have the

36:02capability to move them. So, we provided

36:06a quote to the base to purchase the

36:09boulders and to move them to Lume

36:13Memorial Gardens. And it's my

36:15understanding that they're going to use

36:17they have the capability once they're at

36:20the gardens to move them themselves,

36:22but we're doing we're basically doing

36:25all the work to purchase them and get

36:28them there. and you know that the base

36:32had no way to they had what they wanted

36:35with that contractor but they had no way

36:36to make that work. So we were able to

36:39use this IGSA to to facilitate that. So

36:42that's an example of a local vendor. You

36:46know that money stays local that didn't

36:48go to you know their their federal

36:51contracting that goes out countrywide.

36:54So that stayed with a local vendor where

36:56we just basically he gave us a quote, we

36:59worked it out and [clears throat] we're

37:00going to deliver them.

37:01>> Are they just a barrier or how's that

37:03security?

37:04>> It it's a it's a barrier. They're

37:06they're using natural barriers to

37:10>> Yeah, they're using natural barriers.

37:13[laughter]

37:15>> I mean, they're they're huge. They're

37:16like 2,000 lb boulders. They're going to

37:18stop whatever hits them.

37:20>> There's if there's a tree there, of

37:21course, the boulder's going to go there.

37:22So, it's going to minimize how much how

37:24many PMO people do you use out there.

37:26You got this big boulder and a tree.

37:28>> You're not going to get into that.

37:29>> And I think they're using the ditch. You

37:31know, there's a ditch around part of it

37:33as a barrier.

37:34>> The force protection issues.

37:35>> Yeah.

37:36>> So, they wanted to So, but that's, you

37:39know, that's just an example of maybe

37:42not necessarily of a benefit directly to

37:44the city, but a benefit to our

37:47businesses that work in and around the

37:49city. And then the last one we have,

37:52which is the one that we um are getting

37:55ready to kick off that was just

37:56approved, was um is the water and sewer

38:00IGSA. And it's basically

38:03um it's written

38:06very general because you never know

38:08what's going to happen. But it gives

38:10them basically access to emergency

38:12repair. It gives them access to

38:15equipment purchase. And when I say

38:17equipment, pumps, motors, control

38:20panels, um that type of equipment, I'm

38:23not really talking about um back hose

38:26and those kind of things, right? We're

38:28talking about pump station type

38:30equipment, system type equipment, system

38:33type materials. Um, one of the thing,

38:36one of the challenges that the base had

38:38previously, they actually had a

38:39wastewater spill and they knew the spill

38:44was going to happen, but they couldn't

38:47get a pump because they couldn't procure

38:50it to prevent it.

38:52>> Wow.

38:52>> And that's a problem. So, this is going

38:56to give them that method to where and we

38:59have again 24-hour response. if they

39:03need that, they'll call us. We have um

39:06standing agreements with United Reynolds

39:09and um Sunb Belt and I think we have

39:13three or four like kind of standing

39:14agreements that we work through. Um so

39:17we can call and have it delivered and we

39:21can just have it delivered to the base

39:23and then they'll they'll bill it to us

39:26and then the base will pay us for it. Um

39:29and we do have a the rate structure is

39:32um not as defined in this one. Um the

39:37rate structure is basically emergency

39:41response will be done

39:44um at cost with a premium plus the the

39:48administrative cost.

39:50And then the other the the more the like

39:55the planned events, the repair where

39:58they've got to, you know, do manhole

40:00rehabilitation or or fix a pipe, but it

40:03doesn't have to be done today. It can be

40:05done, you know, next week or it can be

40:08coordinated. We will actually just like

40:10a contractor would. We'll go out, we'll

40:13evaluate the area, maybe take a

40:16contractor with us, and then we'll

40:18provide them a quote, and if we need a

40:21quote from the contractor, we'll get a

40:22quote from the contractor, put

40:24everything in place, and um they they

40:27basically approve it and we move

40:29forward. Uh the great thing is they've

40:32got a um a billing system. We just

40:34submit. Um, we [clears throat] do we

40:37don't have to, you know, in the in where

40:40we're ordering materials, we can do a

40:42percentage. So, even though we're

40:43upfronting costs, we don't have to, it's

40:46not like we have to buy $200,000 worth

40:49of materials and we can't bill on them

40:51until we've received all the materials.

40:53In the event where we're hauling

40:54materials and there's, you know, it's a

40:58thousand cubic yards, we can we can

41:01build 10, 20, 30 cubic yards at a time

41:04if we need to. So, it's this one's

41:08written uh more general to give us some

41:12flexibility. Also gives the base

41:14flexibility.

41:16and in talking this I didn't learn this

41:19until we were [clears throat and snorts]

41:21working through this IGSA

41:24but the base has separate funding

41:27sources

41:29and

41:30um this allows them to tap what I would

41:34call their operational budget. I don't

41:37know what I don't know what their term

41:39is for that. Um, but it basically keeps

41:43it from having to go throughbased

41:46contracting review and approval.

41:48[clears throat] So, it's I I equivalate

41:51that to if I'm doing a major project, we

41:54go through the CIP process, right? And

41:56it's evaluated. It goes all the way

41:58through council. If I need to fix a

42:00pump, council has given us maintenance

42:04money to do that with. and we don't have

42:06to go all the way to council to get

42:09approval to buy a pump. Um, so I, you

42:14know, that's the world I understand, but

42:17basically from what I understand from

42:19them, you probably worked in the

42:20contracting side of it,

42:22>> so you probably understand more of the

42:24requirements than I do, but it allows

42:26them to tap their operational budget.

42:28And um when I was talking to them to the

42:31the water and sewer group um they

42:34basically said that their approvals for

42:37up to like $2 million a year or

42:39something. So not saying all of that

42:41would come through this IGSA because

42:43that would be a lot for us to handle.

42:46>> That was that was kind of what I'm

42:47sitting here thinking is

42:48>> Yes, it could be huge.

42:49>> Well, just careful that they're not

42:51turning turning you into a everyday

42:53contractor.

42:54>> Oh, [clears throat] I think that's

42:56what'll happen. resources stretched too

42:58thin.

42:59>> Yes, I think. But the good thing is now,

43:02you know, we have we work through uh

43:05Marine Corps installations east,

43:07>> right?

43:08>> Um that's who we're working through

43:10>> and they've they've told us that if we

43:13have to have support that they can

43:15justify support. I don't know how what

43:19that looks like or what that means

43:20exactly, but if we get to that point,

43:23we'll have to have support.

43:25um majority of your your majority of

43:28your project come from Marine Corps

43:29installed sees because their job is to

43:31support the war fighters. So, it's two

43:33different areas and different color

43:35monies and whatever.

43:36>> Yeah, they're the support is what I

43:38figured out because everyone we've put

43:40in place, they've been the ones to kind

43:42of shepherd through the process.

43:45>> Um, so specifically, it's been Joe

43:47RmIrez and Tim McCury

43:50>> who have kind of shepherd these through

43:52the process for that.

43:54So, um, but they put us in contact with,

43:59um, you know, the public works people

44:01that are actually on the base.

44:03>> Yeah.

44:04>> So, it's it's a great opportunity. Um,

44:08there's, you know, what I'll say so far,

44:10what we found is there's definitely a

44:12benefit to the return on investment. Um,

44:16especially monetary wise because we're

44:18more than covering what our costs are

44:20associated. Now, we we do have to be

44:22careful because there are requirements

44:24behind that, too.

44:24>> Sure.

44:25>> And I'll let Sabrina worry about that.

44:27Um, but what it does do is help us

44:30offset our rates and give us um, again,

44:34for me, the exciting part is that

44:36additional capability and um, and

44:40opportunities that it could open up for

44:42us.

44:42>> Is access going to go in your pot at

44:44all? So right now the ones that we've

44:47talked about tonight are all funded by

44:50the water and sewer fund.

44:52>> So all of that revenue goes back into

44:54the water

44:55>> approved to be spent on something

44:58specific. It goes to your general

45:00>> No. So So the way that we have it set up

45:02right now is there is an account that we

45:06can that we spend for IGS

45:09um and that account covers it and then

45:12it goes into a revenue account. It's not

45:14reappropriated

45:16back to our individual budget.

45:18>> Okay.

45:19>> We would have to go to council.

45:21>> Yep. We would have to go to council to

45:23have it reappropriated. The only that we

45:25have reappropriated some. Um the only

45:28thing that we've reappropriated is where

45:31we spent there's a couple of places um

45:35before we had the account set up because

45:37the um the council approved that account

45:41with the create with the approval of

45:43this IGSA with the water and sewer. So

45:46some of the hauling where we bought

45:48materials we bought it from operational

45:50budgets

45:52um initially because we didn't realize

45:54what the true request was going to be.

45:56>> Yeah. And um so council did

46:00reappropriate that because it took away

46:02from materials that we could purchase

46:04for city. Um and then the you know I

46:08know there's been a lot of discussion on

46:10the city's annexation of the base. The

46:13one thing I'll say from the IGSAs's is

46:16it is beneficial because

46:19all [clears throat] of the area that we

46:21would be supporting I mean we were

46:22supporting the base before but now at

46:24least all of the area we were supporting

46:26is in city limits. Some of the ranges

46:29that we were supporting previously while

46:32they were they belong to the base the

46:34range itself wasn't technically in city

46:36limits. Um, so

46:40>> so with the with this particular one, do

46:43you do you expect to hire additional

46:45staff to

46:47>> I think we'll have to see where we get

46:48to. I don't know.

46:50I I really don't. I think the biggest

46:53thing what we'll start out with

46:55initially is using contractors to offset

46:58it. We have really good contractors that

47:02respond well to us. We have a few on

47:05call contractors that we work really

47:07closely with and if we, you know, if

47:11we're using those and we can expand on

47:13that pool of contractors

47:15and use this work to keep them busy

47:17locally so that they're not having to go

47:20other places and we don't have to

47:22compete for that work. I think that's a

47:24benefit in itself.

47:25>> Yeah.

47:26>> Because that, you know, that contractor

47:28doesn't have his equipment staged

47:32somewhere else and have to go get it to

47:33respond to us.

47:36>> Well,

47:36>> so I don't know. But I commend you on on

47:39developing these I IGSAs because I think

47:43from uh from a city resident standpoint,

47:47it's going to help offset some of the

47:49costs that that we're paying for water

47:52and sewer.

47:53>> There's certainly the opportunity. And

47:55then there's some that we haven't even,

47:57you know, [snorts] we've talked with the

47:58base, but we haven't gotten into. Like

48:01[clears throat] we do utility patch

48:03repair, and that's a p place where the

48:06base struggles. Um, they have a paving

48:09agreement with DOT, but that's for like

48:13the the major roadways.

48:16>> They don't have an agreement for when

48:18they go cut a water line and they need

48:21to pave a a small area. So those can end

48:24up sitting for a long time.

48:26>> Yeah.

48:28[clears throat]

48:28>> So that's one of the that's one of the

48:30areas that I see that we could grow into

48:32and that would be something that if we

48:35did that, you know, we've our our paving

48:37crew, right, our utility patching crew

48:40right now is two pieces of equipment and

48:42two people. We certainly don't have the

48:45capability to go do a bunch of utility

48:47patching on the base. So, if that's

48:50something we wanted to get into, that's

48:51a place where maybe we could use the

48:53base to offset to give us greater

48:56capability, but that would would require

49:00us coming to council to ask for that

49:02permission.

49:03So, but as you know, any anything that

49:07we want to do or grow, it has to go

49:09through city council. And

49:11[clears throat] one of the one of the

49:12hardest things to justify is adding a

49:16person, you know, adding an FTE, a

49:20full-time equivalent.

49:21>> And I think this is something that,

49:23[clears throat]

49:23you know, it's going to offset the costs

49:25and um as it offsets the cost, it's also

49:29brings some revenue.

49:31>> It does

49:32>> to help ease the burden on the

49:34taxpayers.

49:35>> It does. And that's where you know right

49:37now these are water and sewer makes

49:39sense to be funded out of water and

49:41sewer. Right now the hauling is funded

49:42out of water and sewer because that's

49:44who had the money to upfront. There's

49:47nothing to say that that couldn't be

49:49offset by a different fund if we you

49:52know if we decided to do that and some

49:55of those other ones could be done the

49:57same way. So um there as Mr. Janero said

50:01there might be other opportunities to

50:03help offset that burden to the taxpayers

50:05too.

50:08>> That's all I have on the IGSA.

50:10>> Very good.

50:11>> Yeah. No, [clears throat] it's very

50:12educational. I mean, everything that's

50:14covered here, we've heard over years,

50:16but hearing it from you and the way it's

50:18explained that it kind of put things

50:21together because you got to have the

50:23base and the city working together that

50:24like they have been and it makes

50:26everybody together, you know, because

50:28funding comes from both sides. Well,

50:30there's a lot of questions about that

50:31annexation and why the why the city did

50:33it,

50:34>> right?

50:34>> And that's one of the reasons I mean it

50:36we're supporting the ranges. You know,

50:38we were supporting them before we

50:39annexed them.

50:42It it shows one of the benefits is now

50:45now at least we're supporting

50:48annexed area of the city.

50:50>> Sure.

50:51>> That benefits everyone here. And that's

50:52why people like to retire and stay cuz

50:55if we remember several years ago,

50:57Marines would retire and go home. What

51:00are they doing? They're staying cuz they

51:01like it here. So that's a good thing. We

51:03like it.

51:05>> All right. Um our next uh uh as you were

51:09the open discussion. Does anyone have

51:11anything that they'd like to cover? Any

51:13uh additional comments?

51:15>> I do have one thing I'd like to cover.

51:17Um, [clears throat]

51:19ironically, we gave you a lead and

51:22copper rule update in I think it was

51:25actually in August.

51:28Um,

51:29and we talked about um, we're hiring a

51:33contractor to help us with going out and

51:36identifying those service line

51:39materials.

51:40Um, ironically, one of our staff, um,

51:44Amy, our, um, lead chemist who keeps up

51:48with all the rule changes, went to a

51:51presentation from DWQ in August as well

51:55with updates. So, this is the update

51:58from the August 13th um, seminar that

52:02she went to. And there's something in

52:05here that that really concerns me. um

52:09there's really no way to avoid it. It's

52:12a requirement, but you know, it's one of

52:14those things that's just a challenge um

52:17that we wanted to share with you that we

52:19will be working through. So, we've

52:22talked about the baseline inventory

52:23that's got to be submitted by November

52:271st of 2027. We've hired a contractor

52:30who's going to help us do that. It

52:32actually went to council that was

52:34awarded. Um, so we will be getting them

52:37started and that will be identifying the

52:40roughly 6,000 service lines we have

52:43remaining to identify and a lot of those

52:46are in or under hard surfaces,

52:50sidewalks, um,

52:53parking lots because they're associated

52:56with commercial. We've done very few of

52:58the commercial services.

53:01Part of the challenge is the rule

53:04changes that came out um that DW's been

53:08sharing is that now we have to include

53:12the connector and they've defined the

53:15connector. Um the connector is basically

53:19the short segment of piping and it looks

53:22like this. It's the short segment of

53:25piping that connects from the sewer I

53:28mean the water main to the water

53:31service.

53:33And in some cases you don't have a

53:34connector. In newer construction we

53:37don't have a connector. [clears throat]

53:38What we have they call it a corpse stop.

53:40It's a corporation. It's a basically

53:43it's a a brass plug that screws into the

53:47PVC water line and the the service vein

53:50connects right the surface line connects

53:51right into it. It's got a little shut

53:54off valve on it. Um, but that's not what

53:58they used to use. So, the the one that's

54:01of biggest concern, you can see that

54:04little circled area, they call that a

54:07goose neck. And a lot of those goose

54:09necks were lead. [snorts] The problem

54:12is, if you think about where all of our

54:15water connections are, most are in the

54:19street. 99% of ours are in the street.

54:23So

54:25now what the rule says is that we have

54:29to identify the connector materials as

54:33either lead, unknown, non-LED or no

54:37connector present. And we have to

54:39identify those by November 1st of 2027.

54:44What happens to unknown?

54:46>> So I'm sure there's got to be another

54:48step for unknown. That's what's going to

54:50happen. Anything we can't identify will

54:53go in as unknown. So, we checked the

54:56first box, which is exactly what we did

54:59with the lead service line submitt, if

55:01you'll remember that.

55:03>> We check we had 6,000 unknowns, which is

55:06why we're hiring a contractor to help us

55:07finish out. And remember, we have

55:09roughly 19,000 connections, give or

55:12take. So, we were able to rule some out

55:15by the year that they were built. We

55:16were able to go out and identify about a

55:19third of them. And now we have roughly

55:21about a third left. Well, now we've got

55:24to come back and do the same thing for

55:25all of the connectors.

55:27>> Wow.

55:30>> Do what?

55:30>> We might have to replace it.

55:32>> Yeah. So, so that's the catch. There

55:36will be a time period if you say unknown

55:38and you don't identify it which they

55:40haven't released in the material that

55:42I've seen. But if you don't if you

55:45identify it as unknown then you will

55:47have to replace it within a certain time

55:49period. So identify

55:54>> we'll have to So basically what we'll

55:56have to do is dig a hole in the street

56:00>> yes said a robot

56:03we'll have to so the you know one of the

56:06things we were hoping if you remember we

56:08came to this group two years ago maybe

56:11three years ago at this point and we

56:13wanted to use a

56:15um tool that we couldn't get approved

56:18where it used electric signal

56:20fish.

56:21>> We One of the things we were hope Yeah.

56:23Swordfish was the name of it. One of the

56:25things that we were hoping is we would

56:27be able to pick up

56:30>> any goose necks that we had in the

56:32ground because we went toward the main.

56:33We would be able to go all the way to

56:35the main. Well, the problem is two two

56:38challenges came up. One, that wasn't an

56:40approved method and the the state was

56:42concerned about it.

56:44I think we got through that hurdle. The

56:46other problem is they couldn't make it

56:48work in our system because of the meter

56:52setters that we use which are pretty

56:55typical for this area. So

56:59we'll do a whole lot of digging and a

57:00whole lot of spotting and a whole lot of

57:03and on this one we'll have no choice.

57:05We'll have to do predictive modeling.

57:07you know, we'll go through use time

57:09periods, builders, subdivisions,

57:12um, and using historical data. We'll

57:16narrow down areas that we focus. We'll

57:19go focus in those areas, build a trend,

57:22and then we'll we'll hire somebody to

57:24model that. That's what we'll have to

57:25do. There's no way you can spot every

57:28>> every connector. It's just not possible.

57:30>> Will the state help fund this since

57:32they're requiring it? So um they

57:35advertise that there is money available.

57:37The problem that we fall into is that

57:41we're too small

57:43>> to get big money and we're too big to

57:47get money that helps small. We're stuck

57:50in this middle. We applied for grant

57:53money that was supposed to be available

57:56for um our system and we were denied

58:00because we didn't meet the criteria. So

58:02what do you do if you're like city of

58:05Wilmington and you have historic areas

58:07that have to follow the shipo rules and

58:09>> so the good thing for the city of

58:11Wilmington is turn to cake fair

58:14utilities. So they look to Capefir to to

58:17solve that problem.

58:19So um you know that but the Capefar is

58:22going to the problem still exists. The

58:24Capefir is going to have to go out.

58:26They're going to have to do the same

58:28thing. Identify. They'll use predictive

58:30modeling and they're going to have to

58:32>> dig up cobblestone roads and

58:34>> look at cobblestone roads and figure it

58:36out.

58:37>> Yep.

58:38>> Wow.

58:40>> Hopefully they'll have some, you know,

58:42if you you can use historic information

58:44if you have it. And we do have some. We

58:47just don't have enough. The problem is

58:50um I have to give a lot of credit cuz

58:52I've combed through a lot of

58:5660s and 70s before they had computer AED

58:59drafting and there was some very

59:01talented

59:03um engineers or designers out there you

59:07know you can even on a scan document you

59:09can read it um and but the problem is

59:15they'll show a sketch and a detail but

59:17it won't identify materials.

59:19So if it doesn't identify the materials,

59:21it doesn't help us.

59:22>> Yeah.

59:24So, but that comes back to what we do is

59:27we try to break that down in a

59:29geographic area and we look at So, so if

59:33that contractor

59:36that was building that development

59:39used a material and we go spot a few of

59:42those and he was following those plans

59:44that were all developed about the same

59:46time, then we it's highly likely that

59:50they just use the same thing and that's

59:52accepted.

59:54So that's that's how we do it. We try to

59:56be very strategic. It becomes a

59:58statistical calculation. Try to be very

1:00:01strategic in where we look and then we

1:00:04use historic data to try to help guide

1:00:06us.

1:00:09So but I just wanted you to know that

1:00:12this is out there because this is yet

1:00:14another one of those um unfunded

1:00:17mandates with a time period that is

1:00:19going to be challenging.

1:00:22So,

1:00:23>> well, sounds good. Do we have any other

1:00:25open discussions that people somebody

1:00:27would like to talk about?

1:00:28>> I have one more item. [snorts]

1:00:30>> If you notice on your um WASAC report,

1:00:35there's um September data is missing

1:00:39from utility customer information. Um we

1:00:42still have customers. We just couldn't

1:00:45query the data. Um we're still in the

1:00:47process of the transition

1:00:50um over to the new ERP software for

1:00:53billing. Um you know we at the I think

1:00:56it was at the last meeting we talked

1:00:57about

1:00:58>> some of the challenges that we had had

1:01:00with account numbers and those kind of

1:01:03things. So we're we we were just unable

1:01:06to query the data. It may it's very

1:01:08likely then what they get once they get

1:01:11whatever little piece of code was messed

1:01:13up fixed all the information will be

1:01:16there and Derek will probably be able to

1:01:17provide it at the next meeting but we

1:01:20just couldn't get it this meeting.

1:01:21>> Is that why I didn't get a water bill?

1:01:24>> Maybe. Did you not get one?

1:01:26>> I've heard people say they didn't get

1:01:28the order. I mean, I mean, I don't study

1:01:30it that hard.

1:01:32>> Don't say that. Well, [laughter]

1:01:34>> I had to earn that.

1:01:35>> But you're welcome.

1:01:38I need to take

1:01:39>> Don't worry. We're still going to charge

1:01:40you for it.

1:01:42You got this one.

1:01:43>> But I am going to get turned off.

1:01:48>> I haven't heard anybody get

1:01:51>> I got mine. I still get the paper

1:01:54version

1:01:55>> because I want to make sure like, you

1:01:58know, we do we put information out in

1:02:00the reports and those kind of things.

1:02:02So, I get the paper and the the digital

1:02:04version so that I can compare them and

1:02:06make sure what we put out looks right.

1:02:08Um, so I still get mine, but

1:02:11>> normally comes with my electric bill. It

1:02:13seems like for some reason the same day

1:02:15and so I did

1:02:16>> two people.

1:02:19I just wanted you to know when you see

1:02:20those those blanks, we'll try to get

1:02:24that information for you. We just

1:02:25couldn't get out of the system before

1:02:26the meeting.

1:02:28>> Well, this makes a perfect transition

1:02:30for me because I had a shout out for a

1:02:33lady in Billing, Miss Wilson. Uh when we

1:02:36our last discussion about the online

1:02:38thing, I couldn't get it to work at

1:02:40home. I came to Billing and talked to

1:02:42this young lady there and

1:02:43[clears throat] she was a wiz at a

1:02:44computer and she got me online,

1:02:46password, the whole nine yards.

1:02:48phenomenal service and uh I told her

1:02:50that thank you so much and and I I bring

1:02:52that up. So, she's doing a great job

1:02:54down there along with the rest of the

1:02:55staff because they were on the phone

1:02:57when I walked in there just in that case

1:02:59getting people online

1:03:01>> and well, she helped me. She got me

1:03:02online. So, we're good to go. So, thank

1:03:04her for that.

1:03:05>> I sure will. Thank you. Um, also I've

1:03:10got one thing again the month of

1:03:11November, you know, we got the Bay Ru

1:03:13memorial coming up, the 40 43rd

1:03:16anniversary of the observance and that's

1:03:18going to have in October 23rd traffic

1:03:20patterns and that's the largest ceremony

1:03:23in Oslo County. So be aware of that

1:03:26along with the uh parades that are

1:03:28coming up, the Veterans Day parade, the

1:03:29Christmas parade and so forth. So people

1:03:32need to be aware of that. Again, thanks

1:03:34to uh Miss Lisa and Allan for supporting

1:03:36us visually, auto visual. And um that's

1:03:40all I have unless somebody else has any

1:03:42anything else. Our next meeting, we're

1:03:44going to not have one in uh November.

1:03:47Our next meeting is at 5:30 on Thursday,

1:03:50December 10th is our next meeting. Um so

1:03:55if there's no other business, I'll

1:03:56accept the motion to adjurnn. Motion.

1:03:59>> Second. Second.

1:04:00>> Thank you. Extender.

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