2026-09-10 - Water and Sewer Advisory Committee

Summary

Built from YouTube auto-generated captions and the City calendar listing; names and numbers may be misheard and garbled items were left out. No agenda or minutes have been found yet.

  • The committee adopted the agenda and approved the prior minutes by voice vote. Staff noted the committee's two main yearly actions are its recommendations to City Council on the capital improvement plan and on water and sewer rates.
  • Staff briefed the committee on the Western Regional sewer system, now nearing completion: a project of about $60 million that began planning around 2008, was built in three contracts, and is core backbone infrastructure for the wastewater system. The final stretch of 36-inch force main along Pony Farm Road is the main remaining challenge, and the whole project is expected to finish within about 12 months. See Western Regional Sewer System.
  • Staff explained the new utility billing software and the resulting account number changes, a phone and internet outage at City offices, waived late fees, and a new customer portal. See Utility Billing System Transition.
  • Staff reported a sewer main break under Mill Creek during a heavy rain that let creek water into the system, adding roughly 3 to 4 million gallons a day of flow, with a bypass pumping operation in place and a permanent repair planned. See Mill Creek Trunk Sewer Break.
  • At a member's request, staff will present on the intergovernmental service agreements with Camp Lejeune at the next meeting (see Camp Lejeune IGSA Agreements). The next meeting is October 8 at 5:30 PM. Members were reminded of the 25th anniversary 9/11 ceremony the next morning. Adjourned on a motion and second.

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Transcript

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Transcript

00:19[snorts and clears throat]

00:22Good evening everyone. I'd like to call

00:24this September 10th, 2026 Water and

00:27Sewer Advisory Committee meeting to

00:29order.

00:31Mr. Vice, do we have a quum?

00:32>> We do.

00:33>> All right. Has everyone had a chance to

00:35review the agenda?

00:38>> Are there any questions?

00:42Hearing none, I accept the motion to

00:43accept the agenda.

00:45>> Okay. I'll make a motion that we accept

00:47the agenda.

00:47>> Thank you. Second.

00:48>> I'll second that.

00:50>> All in favor signify by saying I.

00:52>> I. Any opposed?

00:55Motion carries. Agenda adopted.

01:00Has everyone had a chance to review uh

01:02last month's minutes?

01:07Are there any needed corrections or

01:09emissions?

01:12Hearing none, I'll accept the motion to

01:14accept the minutes as written.

01:16>> So move.

01:17>> Second.

01:18>> Second.

01:18>> Thank you. All in favor signify by

01:20saying I.

01:21>> I. Any opposed?

01:24Motion carries. Minutes approved.

01:27Like to welcome everyone on this month's

01:29meeting and I'd like to thank everyone

01:31for putting us in this position. You're

01:33welcome. See if we take leave again.

01:35Right. [laughter]

01:37All right. At this time, I just hand it

01:38over Mr. Hansen over there.

01:41>> Mr. Chairman, Mr. advice. We we

01:44appreciate everybody coming out tonight

01:46and um

01:50discussing uh water and sewer issues. We

01:53were talking, you know, just before the

01:55meeting, this board takes two very big

01:58actions throughout the year. um

02:02primarily related to budget. We discuss

02:04the capital improvement plan at length

02:07and um then you make recommendations to

02:10city council and then we discuss the um

02:15rates as we talk about the rate model

02:18and those things um which you also make

02:20a recommendation to city council on and

02:23what we do throughout the year kind of

02:25leads to that. So, what we wanted to

02:27discuss tonight was give you an update

02:30on the Western Regional um sewer system.

02:34We haven't talked about this uh project

02:38in a while because it's been under

02:40construction. Uh so we thought it would

02:43be good um as we're getting closer to

02:46the end of this project to um kind of

02:50talk about where we are in the project,

02:52remind the board um what was involved in

02:54the project because this was a major

02:57component of um and is a major component

03:01of the CIP and many of the projects that

03:04you look at as we go into the next

03:07capital improvement plan will build off

03:10of this

03:13um infrastructure. So this is

03:16[clears throat] core

03:18backbone infrastructure for the

03:19wastewater system. So with that um we

03:24bid this project as three contracts. Um

03:28you know as Mr. Thomas would know we

03:31we've worked on this project since about

03:332008 I think. Um we did a you know we we

03:38started with planning we went through

03:40different iterations we moved to design

03:44then we acquired easements and then as

03:47development slowed we actually waited to

03:51build the project and and the idea is to

03:54build the project as development is

03:56coming online so we don't

04:00upfront fund [clears throat] a whole

04:01bunch of infrastructure and then wait to

04:04recover cost on that infrastructure.

04:06So with that um we we did break it down

04:09into three contracts that made it a

04:11little bit more manageable um and we

04:14could run all three contracts

04:17consecutively.

04:19So the the the three contracts were two

04:22force main contracts and then

04:24improvements at LTS that are necessary

04:28and then a new wastewater pump station.

04:30I'm going to talk about each of these

04:31contracts individually. The total cost

04:34of the project is somewhere around $60

04:36million. Construction, design,

04:39easements, all of that factors in. Um,

04:44[snorts] Senator Lazaro was able to

04:46bring us grants and we ended up with

04:48$23.2

04:50million, $2.25 million um to help

04:54support this project. Just a a little

04:56note there that those do have to be used

05:00by December of 2026, which is this year.

05:04Um, but great news is we have used we've

05:08actually spent more than that $23

05:10million on the project and we have

05:12reimbursement for $22.2 million of that.

05:16Um, so we do have final reimbursements

05:19that we have to submit um, in order to

05:22close out the grant portion of that

05:24project. And then we also used revenue

05:27bonds and fund balance to help fund this

05:29project also.

05:31So that

05:33>> so is the total cost already been paid?

05:36>> The total cost has already been budgeted

05:38and in a project and and more than the

05:42grant funding has been paid out. Uh, but

05:46we we have to meet certain you I mean I

05:48know you've dealt with grant funds.

05:50There's certain requirements that you

05:51have to go through to to get those funds

05:54back and we've got all all but a million

05:56dollars of that. Um, and I think we've

05:59submitted for most of the rest of it.

06:01It's just getting through the legal

06:03hoops to to get that money received. Um,

06:06but we have paid it out which is the

06:08requirement by December of 26. So that

06:11total cost of 60 million has is already

06:15I mean either in

06:17>> it's either been paid it's either been

06:20spent or sitting in the project to be

06:21spent encumbered. Okay.

06:23>> Yes sir.

06:25>> So the the first contract was um 36in

06:31force man. It was the the section from

06:34Pony Farm road out to LTS. Um, this was

06:39the most challenging segment of the

06:41project. Um, and I'll talk about that in

06:44a little bit. It included 20,000 ft of

06:4836 in

06:50um PVC that will be a force man and then

06:55um 20,000 linear feet of conduit 1 and

06:581/2 in conduit. And that conduit is

07:01there to pull fiber. Um it will connect

07:06um that it it is part of the entire

07:08project. So we will actually have

07:10conduit from the Williamsburg side of

07:14the New River under the New River all

07:17the way out to Land App which includes

07:20the Pony Farm 258 area. We'll have it

07:24through Burton Park. So if we want to

07:26partner with the county to help provide

07:29connectivity there, there's potential

07:32there. Um so it just opened up our

07:35opportunity. So um this was added into

07:39uh the water and sewer project.

07:41>> So for that fiber, if you guys paid

07:44upfront for that cost, if contractor

07:47comes in and installs the fiber, do they

07:51reimburse you anything for the

07:53infrastructure? We would we would

07:55probably use that fiber for governmental

07:57use.

07:58>> So it would either be us pulling fiber

08:00through it, which we do have a fiber

08:02division. Um or if we hired a contractor

08:05to pull it for us, which we do that also

08:08when there's a lot of fiber to be

08:10pulled, but it would be for our use like

08:13Brian Speed or somebody.

08:16>> Correct.

08:17Um and then we have um so to date we

08:22have installed [snorts]

08:2413,000 linear feet of force man. The the

08:297,000 roughly left to be installed is

08:32along Pony Farm Road which is where our

08:35challenges come in. Um we've really run

08:38into a lot of challenges along Pony Farm

08:41Road. will be on the um coming from 258

08:45on the left side of the road. There's a

08:48lot of houses um a church

08:51power poles um

08:54you mentioned Bright Speed and Metronet

08:58you know there's fiber there um and we

09:01had we have had to coordinate with all

09:03of those utilities to try to get those

09:06moved. Matter of fact, one one of the

09:08service providers took 3 months to get

09:11their equipment moved and we're still

09:14waiting on another and we're we we

09:16anticipate that's going to be another 6

09:18weeks or so. So, unfortunately, that's,

09:21you know, those are just things that

09:23we're working through. In addition to

09:25that, we also have to deal all of the

09:29homes along that area, the septic

09:31systems and repair areas are in the

09:33front yard. So, um, and they're fairly

09:37close to the to the right of way. So,

09:40um, and some are in our easement that we

09:42acquired. So, um, on top of having to

09:46work with, um, utility providers, we're

09:50also going to be out there working with

09:51homeowners and the county in um, working

09:56around those septic systems. And, you

09:58know, we talked about a 36-in force

10:00vein. That's a 3ft diameter pipe, but

10:03it's 5 ft minimum berry. So now you're

10:06at least 8 ft in the ground. So really,

10:09realistically, you're closer to 10 ft in

10:12the ground. And to be 10 ft in the

10:13ground, even working with trench boxes,

10:16we're 15 ft or 20 ft wide. So you're

10:19talking a 10ft deep hole, 20 ft wide

10:24down the side of Pony Farm Road. So

10:27that's the challenge we have right now.

10:29[laughter]

10:30>> So that part Brenda is gonna enjoy this

10:32part of the project.

10:35>> These service providers that went before

10:37they [laughter] lay their lines down, do

10:38they check with you folks first?

10:40>> So uh part of it is Pony Farm Road's a

10:43DOT rightway, so they have as much right

10:45to be there as we do. Um we actually

10:48purchased easement outside of the ride

10:51ofway and they're not in our easement.

10:53The problem is they're in the right of

10:55way close enough to our easement. They

10:57even with us digging, we affect their

10:59utilities. Um, and there's no way we

11:02could have installed this pipe with the

11:04power poles where they're located. They

11:05actually had to relocate the power poles

11:08to the other side of the road.

11:09>> Were you able to get easements all the

11:10way down?

11:11>> We were we got we we did get easements

11:14all the way down Pony Farm Road. Those

11:15have been in place.

11:18>> And that

11:20uh we work with each individual

11:22homeowner. We try to make it we we say

11:24that we we we leave it as good or better

11:27than how we found it. And that is that

11:30is our practice. I won't promise that we

11:31saw it every yard. Um and not every

11:34homeowner cares. Um so we we try to work

11:37with the individual homeowners. We have

11:39we have some individual structures out

11:42there that are really valuable to those

11:44homeowners that are right up against our

11:46easement that we're going to have to

11:48work around. you know, we've we've

11:50designed sheet piling and other things

11:53to go in those areas to to try to work

11:56with that those homeowners. And again,

11:59we we do want to be good neighbors.

12:02>> There's been a lot of discussion about

12:03widen Pony Farm Road.

12:05>> There has.

12:06>> If that happens, uh what's that going to

12:08do to your easement? So, the um they did

12:12widen at uh 258 in Pony Farm a couple

12:16years ago and that did affect our

12:19easement and we preemptively went in got

12:24additional easement and um we did get

12:27our jacket bore in in time so that we

12:30didn't have a conflict there. The good

12:32thing is our pipe is located outside of

12:34the rideway in an easement that we own.

12:38So if for some reason DOT affected us,

12:41they would have to pick up the cost.

12:43>> They're picking up the cost now of these

12:46people having to move their lines and

12:48all. Is that us?

12:49>> We Yes, we had to bear the cost of those

12:52utilities moving their lines. And again,

12:55Jones Enzo was our biggest partner out

12:57there and they are a good partner of

12:58ours

12:59>> and that's paired into the 60 million

13:01and all that. Okay.

13:02>> Yes, sir.

13:03>> Systems, everything, environmental

13:04level.

13:05>> Yes.

13:07So, anybody who's worked around six

13:10systems knows that's, you know, that's a

13:12difficult difficult one. So,

13:15>> yeah,

13:15>> you mentioned it's PVC. What is the

13:18original

13:20>> trunk out there? Is it?

13:21>> So, the the original is ductal iron.

13:24That's what I thought.

13:25>> So, this is I mean it's this is a high

13:27pressure pipe. um ductal iron's probably

13:32better for

13:34um protection like being hit and those

13:36kind of things. Longevity wise, PVC is

13:39probably just as good. Um but

13:42unfortunately, this is one of those

13:43value engineering things. Several years

13:46ago, we had to go through to get the

13:48cost of the project down. And this is

13:52unfortunately one of those value

13:55engineering things that we had to

13:58select. Now, the there's [clears throat]

14:01bell restraints and um all of the joints

14:04are restrained and th those are ductal

14:07iron. So, I mean

14:10that it's still I mean it's high

14:12pressure, it's good pipe, you can bury

14:14it deep. It's but it's not ductal iron.

14:17So it's more you know the

14:20[clears throat] big thing would be a

14:21strike.

14:22>> You know ductal iron they can still bore

14:25through ductal iron but they at least

14:26know they hit it.

14:28So that that's probably the the biggest

14:33um but PVC really good material. And

14:37then under the river, it's actually

14:38HDPE.

14:45>> So, here's some pictures just showing

14:47you work that we've done. Um,

14:49>> is that Pony Farm?

14:51>> That is actually Herold's Loop, I think.

14:54>> No, that that's Pony Farm. And that's

14:56that actually Yep. Right there.

14:57>> So, the the one on the right side of the

15:00screen is Pony Farm.

15:02>> They're both Pony Farm. right on the the

15:05picture on the right is right where

15:07they're they've stopped right there

15:10>> waiting for the

15:11>> because that pole they've got a bolt to

15:13install and the line the pole needs to

15:16be moved but they have a bolt to install

15:18right there where that power pole is. So

15:21>> So are you talking about this power

15:22pole?

15:23>> Yes.

15:23>> Look at that.

15:26>> But you can see where the power poles

15:29are new.

15:30>> Yes. But I mean this shows you and I do

15:34have um this shows you I mean just the

15:38size of the area they need to work to

15:40lay pipe.

15:42Contract 2 is also part of the force

15:45man. It's um

15:50essentially

15:51um two sections of force man. It's the

15:55section on either side of the river and

15:57then what goes underneath the river. So,

16:00we're laying 12,000 linear feet of the

16:0436 inch PVC for force mane and then the

16:08portion under the river is actually 42

16:11in. And the reason it's larger is the

16:14pipe is thicker. So to get that internal

16:18diameter the same as PVC, you have to

16:21have a larger pipe.

16:23>> Is that to also to protect the

16:25environment?

16:26>> So, I'll get to that in just a second.

16:29Uh and then we're also doing the 1 and a

16:31half inch conduit for fiber. Um this

16:35project is actually um met substantial

16:39completion. It's completely installed.

16:42They're actually um cleaning it and

16:45pigging it. And if you're wondering what

16:47pig is, um imagine a foam plug. I used

16:53bullet earlier and Derek didn't like

16:54that example, so I'm going with plug.

16:58It's a foam plug that they they insert

17:01into the pipe and then push it through

17:03with pressure and it pushes out

17:06everything in front of it. Um, and it's

17:09it's one of the best methods for

17:11cleaning pipe. The other is basically

17:13you run a lot of water through it and

17:15try to scour the the debris out of it.

17:19Um, so that's what they're working on.

17:21And then the part that's under the river

17:23they have to CCTV.

17:25So, um, they're working on that piece,

17:28too. Here's what that operation looked

17:30like. Um, the picture on the left is the

17:33drill head for the directional drill.

17:35The the picture on the right is the HTPE

17:39that's fused together. So, there are no

17:41joints. Um, and it's pulled through. And

17:45that that

17:47drill

17:49was approximately 50 ft deep and 2,000

17:53ft long. So they went under the wetlands

17:56and everything um all under the like all

17:59the way under the river. So as you can

18:02imagine that's a large operation that

18:05they had set up on both sides of the

18:07river. Um we did impact uh the bike park

18:11at Burton Park. They were um very good

18:14to work with. So we appreciate the the

18:16county's partnership on that. Um so they

18:20recognize the importance of the project.

18:23Um, and then this just shows you some of

18:26the work. You can see, you know, as we

18:28mentioned, it's deep. You know, you got

18:32a 36 in pipe, 5 foot deep at minimum.

18:36And, you know, it's it's a deep wide um

18:41dig. On the left side, you can see where

18:43the PVC is actually going up and mating

18:47to the the larger 42 in. And again, the

18:51the inside diameter is the important

18:53piece there. That's what they're

18:54matching up. Um, but you can see

18:57everything's mega lug together, so it's

18:59all bolted together um and restrained.

19:05And then just a couple of other

19:07pictures. Um, you can kind of see the

19:11the blue piece kind of at the end right

19:14in here is a valve that they're

19:17installing so that if there's an issue,

19:20we can shut the pipe down and isolate

19:22that section um as it goes under the

19:25river. And then that's a vault that you

19:28see um an access vault that you see kind

19:32of in the concrete area.

19:35And then just a great picture of the

19:38pipe fused together. And you see how how

19:41[clears throat] the layback distance,

19:43you know, was it is great that we were

19:45able to work on vacant land that that

19:47was laid back on the Williamsburg

19:49Parkway side. Um so back right right

19:52near the river. So we had a lot of

19:54distance to lay out the

19:56>> city property though.

19:57>> No, that was on private property. We had

19:59easements there. Um it was easements

20:01that we were we acquired from Mr.

20:03Schaefer. Is that is that where they're

20:05going to do some of those new

20:08subdivisions?

20:09>> It is. Um right now I think um Dr.

20:12Horton's looking at that section for and

20:15it's called Thornwood and I think the

20:17total number is 800 homes at some point.

20:21>> So this this line will go under those

20:23some of those homes. No, the the the

20:25line would be that line's under the

20:27river and then the force man is laid out

20:30in um an easement and they'll coordinate

20:34that um into their development. So,

20:37it'll be either under a road or in

20:41easements behind houses

20:45and they have that. The good thing about

20:47that project is for us it was designed

20:51um by Kimley Horn and ironically the um

20:56developer has Kimley Horn doing their

20:58design. So although they're different

21:01sections of Kimley Horn and Kimley

21:02Horn's a large company they they

21:05actually had everything internal. So

21:06they were able to work together very

21:08closely.

21:09>> So maybe you could educate me just a

21:10minute a little bit. So like a

21:13[clears throat] force man do they take

21:15uh do they take um you know those homes

21:20that will be built there will they go

21:22directly into the force man?

21:23>> No sir we on on force mains like this we

21:26don't allow taps into our force man. The

21:29only thing that we would allow into it

21:31is another regional station. So our our

21:34existing force main has several stations

21:38that tie directly into it, but we don't

21:41allow any private entity to tie into our

21:45force vein. So it would have to be

21:47>> a station.

21:49>> Yes, sir. So um anywhere. So a great

21:52example is um Southwest has the

21:56Southwest regional lift station. Our

21:58existing 36 in runs right by it. So we

22:02built that station

22:04um with a partnership with in

22:06partnership with Wasa that for that

22:09station has a force man that ties

22:11directly into our force main but we own

22:16and manage that station. So we don't

22:18allow any direct taps into that force

22:21man. So when Thornwood develops, they'll

22:24have their entire own infrastructure

22:26plan, although they are tying directly

22:29into the manhole upstream of the station

22:32or two manholes upstream of the station.

22:35>> But there's two subdivisions that are

22:36plotted there, right?

22:38>> That's correct. Side by side

22:40>> and they're both Horton.

22:42>> I don't know the second one.

22:44>> I I think the Horton one is the second

22:46one.

22:47>> I I don't know who the second one is. I

22:49don't I don't know who's behind that

22:51subdivision. Haven't been in involved in

22:53that one. And I've primarily been

22:55involved in this one because in the

22:58Thornwood because not only do we have

23:01the force man, the next the future

23:05expansion of this sewer system is a

23:08gravity sewer all the way to Western

23:11Boulevard down Williamsburg Parkway, but

23:14it'll come through that Thornwood

23:16development. So we're working very

23:18closely with them for that section

23:22through their development which is why

23:24we've been we have easements all through

23:26that development which is why we've been

23:28more involved there.

23:29>> Now the Uptown Jacksonville project is

23:32going to connect to this.

23:33>> So the Uptown Jacksonville project will

23:36connect to Kensington pump station which

23:38already exists. Um, so and that station

23:43pumps to gravity sewer that then comes

23:46to this station or will in the future.

23:49So we're we're actually this station

23:51when it goes online will intercept flow.

23:54The flow that it will intercept is um

23:58Williamsburg [clears throat] Plantation

24:00as it exists now and then the

24:04Williamsburg Shopping Center and kind of

24:07that general area all the way over to

24:09Williamsburg I mean sorry Western

24:12Boulevard um at that intersection with

24:15Williamsburg Parkway and then it also

24:17collects the vineyards

24:20um that's currently under construction

24:22and then of course all of the

24:24intersection at Gum Branch uh Gum Branch

24:28and Western Boulevard. So that's that

24:33and when it this station goes online

24:35that all of that flow will be diverted

24:37to this station. So, and it will take

24:40flow off of our Brook View station.

24:43And then future plans have gravity sewer

24:46coming all the way out to

24:49um from the new station all the way out

24:53to Western Boulevard and it will

24:56continue to collect what it's collecting

24:58now. And then it's designed to be able

25:02to take everything north of Western

25:04Boulevard in the future. No, kind of

25:06north of Western Boulevard, north of 17.

25:09So, all of that undeveloped acorage, um

25:13the VA hospital, all of Carolina Forest,

25:17um there's undeveloped land on Ramsey

25:19Road that's in city limits. All of that

25:22is planned to go to this system through

25:24that future connection,

25:28>> but not Carolina Forest.

25:29>> Carolina Forest will also

25:31>> it'll be redirected.

25:32>> The VA center will [clears throat]

25:34>> It will too. Yes sir. It may not

25:37immediately upon opening but it will be

25:39redirected.

25:42The the plan behind this system was to

25:47collect everything again in that

25:50quadrant of the city which includes

25:53future growth kind of around the commons

25:56area. Um it'll include Muskadine which

26:00is already which is in under

26:02construction

26:03and um is it Meadow View that's out

26:06there? I know there's a small it's um

26:11I think it's Meet View that's out there

26:13[clears throat]

26:14um off of Drummer Kellum Road. It'll

26:17collect all of that. All of that in the

26:19future will come through this station.

26:21>> Yeah, it's me. So, and then will um any

26:25future [clears throat] development along

26:27Durke Kellum that comes into the city or

26:31along Ramsey Road that comes into the

26:33city would also go through the system.

26:36So, that's why the system's so critical.

26:42And then there's just a another view of

26:45them installing pipe and um showing how

26:49the pipe goes together and what the you

26:52know you kind of see some of the

26:53fittings. You can see that valve being

26:55installed. So you can see how the

26:57workers are putting things together and

27:00you know kind of why it takes so long

27:02and so much room to work. Um, as they

27:05set these things, they're setting them

27:06with cranes

27:09um or large excavators to get them in

27:12the hole.

27:15So, the third part of this contract is

27:19um the

27:21pump station and the upgrades at LTS.

27:26So, the there's really two portions to

27:29this contract. Um the pump station is

27:32roughly a 4 million gallon a day pump

27:35station. Um with it includes everything

27:40that you would need in a pump station.

27:42Pumps, VFDs, controls, generator. Um you

27:47know, it's a turnkey station. Um and

27:51this contractor is installing all of it.

27:54And then um they're also doing the

27:57upgrades. same contractor because it's

28:00similar type work. It's more um it's

28:03less pipe work and more um fabrication

28:08and and specialty work like pumps and

28:11motors and those kind of things. Um, so

28:14they're doing the hydrogen peroxide feed

28:17adjustments at LTS and they're doing all

28:22of the improvements at Headworks because

28:26we now have another 36 in diameter pipe

28:29coming in at Headworks and it was not

28:32originally designed to handle two pipes

28:34coming in. So all of those changes are

28:36being done as part of this project. And

28:39this is I think I've shown you um

28:42similar picture previously. This is when

28:45they were starting to construct the the

28:47circular diameter that you see um is

28:52just to dry out the area that you so

28:54that they could work. Um the floor of

28:57that um I don't know what you want to

28:59call it. Crater

29:01>> copper dam. The copper dam.

29:03>> Yeah. The floor of the coffer dam is 60

29:06ft below grade. So it gives you an idea

29:10and in a minute you'll see an excavator

29:12sitting in the bottom. So um the the

29:16steel structure that you see coming out

29:18is the reinforcement for the actual pump

29:21station and wet well. And you can

29:23actually see the pipe at the bottom. So

29:26um just some progression. Uh you can see

29:29that they started coming up. They got

29:31pipes inlet and outlet going um both

29:35directions. Uh the manhole that you see

29:38on the right side of the screen is where

29:41the grinder will sit. We'll have a

29:43grinder pump or sorry a grinder motor in

29:47front of the station so that if we get

29:49solids or rags or things like that that

29:52would cause us problems in our pumps

29:54that they're ground up. Um we have one

29:57of those at main pump station too. Um,

29:59so that that it takes a lot of abuse, so

30:03we have to be able to easily access it,

30:05service it, and change it out. Um, but

30:08that it'll sit in that that manhole

30:10area. Um, and then that's the inlet for

30:14the wet well. [snorts]

30:16and then coming up. Um the picture on

30:20the left, you can just see [snorts]

30:22work as they're progressing and and

30:25bringing ground level up around the

30:27outside of the wet well. And then on the

30:29right hand side, you can actually see

30:31that we're only 3 to 5 ft below grade.

30:35So we're getting really close. A matter

30:38of fact, they'll the whole project

30:39should be finished in less than 12

30:42months. Um so that's kind of where we're

30:45at. Um, and you can see the the manhole

30:49on the right hand side has the final

30:51cover on. So that that will be final

30:53grade. Um, and that's where our that's

30:56where the grinder will actually sit. So

31:00um, and they'll have rails that go down

31:02and it slides down those rails and we

31:04set it with a crane. Um, and we can pull

31:06it with a crane. So

31:10um, any questions about the project?

31:13>> It's huge.

31:14>> It is. It's a massive um it's a massive

31:17project and it's a critical project for

31:20Jacksonville as we continue to grow.

31:24>> Um but it does take a lot of flow that

31:27we have now and taking off lines that

31:29are already being taxed. So

31:32>> are you partnering with Anasa with any

31:35of this?

31:36>> Not on this project. No, sir.

31:37>> So they're not going to have access to

31:39it. Uh the only access they'd have would

31:42be through some agreement, but they

31:44really don't have any sewer service that

31:46they provide in this area. Um the sewer

31:49service that they provide is in around

31:51the city of Jacksonville

31:54um are typically smaller stations or

31:57smaller treatment plants that they've

31:59taken over because of failure and the

32:02state has asked them to step in or they

32:05bought that system from a private

32:07entity. Um, so a couple they have

32:11several in the Piney Green area and then

32:14they have one in the southwest area. Um,

32:18and we have partnership with both with

32:20them in both of those areas. Um, the one

32:24in the Piney Green area, they take they

32:26go to the base and they have a pump

32:28station that sends waste water to the

32:30base and our partnership with them is to

32:33have flow down Piney Green Road to the

32:36base. So, our partnership with them is

32:38access to the base treatment. Um, and we

32:42have a million gallons with them. Um, on

32:45the other side of town, it's the

32:48Springdale acres and that that system

32:51was failing. It was built in the 80s, I

32:55think 70s or 80s. um and it hadn't been

32:58properly maintained and it it was

33:00failing and the state stepped in and um

33:04the city and partnered to to take that

33:08system offline. They set a little

33:10station and it comes directly to us.

33:12>> That million gallons that that flows to

33:15the base, you're not using any of that,

33:17are you?

33:17>> We're using very little. We use some um

33:20we have it's probably 20,000 gallons or

33:23so that we're sending um

33:26>> because it's

33:27>> it's the shopping center. It's the food

33:29line, Bojangles.

33:31Um there used to be a little um barber

33:35school type thing there. Um I don't know

33:37what what else is out there. I don't get

33:39out there.

33:41>> The property that the city annex behind

33:42right oak,

33:43>> that's what it's primarily for. Patriot

33:46Park. Are they are they moving?

33:49>> They have approved plans, but it's it's

33:52currently sitting. Matter of fact, we

33:54have an agreement um we have a an

33:58agreement that city council approved at

34:01the beginning of this year um for us to

34:04partner with

34:06the developer and onasa

34:10um to provide fora to provide initial

34:13water service because it was so

34:15expensive for them to build water um

34:18city water in that area and at this

34:21point I don't even think We we've

34:24approved it, but I don't think all

34:26entities have completely signed it. So,

34:30they're just, you know, I think part of

34:32it is [snorts]

34:34they just they don't have the capability

34:36to move forward right now. So, it'll I

34:41think they'll continue to renew the

34:42permits and and look for builders and

34:45buyers for that area, but right now it's

34:48not moving forward. But that's what that

34:50million gallons is for. Um and at one

34:53point Mr. Koig when he started that he

34:56actually had easements on all of the

34:58vacant land all the way [clears throat]

35:00um out Halltown and to Waters Road which

35:04was significantly are larger than just

35:06the initial Patriot Park. So I don't

35:08know if at some point in the future

35:10that's an opportunity to come to the

35:12city or not, but that's certainly an

35:15area that was identified early on as

35:18potential. Is is White Oak High School

35:21into that line?

35:23>> Uh, good question. I'm not sure if

35:26they're in that line or if they go over

35:28to

35:30um they may go over to

35:33um is that Aragona Village across the

35:35road? Is Aragona Village, right? Aragona

35:39Village

35:40>> is that wide open estate up the street.

35:42Yeah.

35:43>> Yeah.

35:43>> Um they have their own system and has

35:47that system. So, they have their own

35:49small little uh sewer system for that

35:52community.

35:58Yeah, I get confused because I think

35:59there's an Arizona village out there and

36:02then there's an Arizona boulevard or

36:03road in the Gum Branch area. So, I'm uh

36:08I think but I that that all goes to

36:11>> I'm pretty sure Green.

36:13>> Yeah, Aragona Village is out off Pine

36:16Green.

36:16>> It is.

36:17>> Okay. Just a little further down.

36:19>> Yeah. So they have their own system

36:21[snorts]

36:23>> now.

36:25Anticipated completion date and start up

36:28date with [snorts] this is when again

36:30>> within the next 12 months for what's

36:34>> the biggest piece is that last section

36:36of Piney Green I mean of uh Pony Farm

36:38Road. That is the challenge that I mean

36:41that's that's the that's the big

36:43challenge right now is getting through

36:46that section. We think um the contractor

36:49we think is ready to go and we'll go as

36:52soon as the um the utilities are out of

36:55his way. Um and hopefully it won't take

36:59that long to get that section installed.

37:01>> Now the annexation that we just recently

37:04did on Pony Farm

37:06is that

37:06>> that was Blue Creek Road. I mean Blue

37:08Creek Road. Yes.

37:10>> So that will go So that's one of those

37:13situations where we talked about we

37:15don't allow private entities entities to

37:18tie directly into our force main. What

37:21we'll do there is they'll construct a

37:23station that they turn over to us and it

37:26will be tied in and it will be our

37:28station. So it will go to our old force

37:31main

37:32>> but the cost is on them.

37:34>> But the cost is solely on them. Okay.

37:36>> Yes sir. but it will be ultimately a

37:39station that the city owns.

37:43And the idea behind it was to be

37:45slightly larger, but well, we typically

37:49when we're building a a a sewer system,

37:52we try to build it for an area or a

37:56basin, not just for one development. Um

37:59some developments are so large they have

38:00multiple stations because the basin that

38:04they serve but um you know the the idea

38:08behind that is it would have been a

38:11larger station to serve the whole basin

38:14>> but we can't provide them water can

38:16>> we are not providing water to that one a

38:19water would be provided by

38:23yeah we don't have

38:24>> and build through us

38:25>> and build through us yes sir um we We

38:28don't have water. The closest water we

38:30have is on 258.

38:33So it' be very costly to build a water

38:35man out to serve that number of homes

38:39because there would be no way to loop it

38:41back to us. So it' be a long thin end.

38:44>> Need a tank

38:45>> probably because we don't

38:47[clears throat] have that is pressure is

38:49a challenge in the 258 area. Matter of

38:52fact, we have a tank identified in the

38:55op road area somewhere in the latter

38:58part of the CIP.

39:00>> What year is that?

39:02>> I don't remember, but it's near the end

39:04of the 10 years.

39:05>> So, it's it's probably in year 9 or 10,

39:08maybe in 9, 10, and 11. I don't remember

39:11exactly. Okay.

39:12>> But I know it's right at the end of the

39:14the 10ear window.

39:16Um, and as we have development, again,

39:19that's that's why we bring the CIP to

39:21you and review it every year. [snorts]

39:23That's one of those projects that we'll

39:25review and say, "All right, does it make

39:27sense to be at the end of the 10-year

39:29window? Does it make sense to move into

39:31the window a little bit?" I mean,

39:32obviously, we don't need that next year,

39:36but we'll look at all of that. And we

39:39are trying to wrap up the water and

39:40sewer model. Um, you know, we have the

39:43water and sewer system model that we're

39:44currently working on. And when we have

39:46that wrapped up, we'll bring you a

39:48presentation on that model too because

39:50it will show improvements that are

39:52necessary in um the next and we have

39:55like a 10 I think it's 10 20 and

40:0130 year timelines.

40:04So we'll have projects identified out

40:07for the next 30 years or so.

40:12>> It's better get it now than before the

40:14price goes up.

40:17That's all I have on uh Western

40:19Regional.

40:21>> All right, that's pretty comprehensive.

40:24>> Thank you.

40:24>> Thank you.

40:26>> Well, that one's been a long time

40:27coming. It's an important project.

40:29>> Yeah. Well, the scope of it, I mean, all

40:31the construction guys doing that work,

40:33they have to know definitely what

40:34they're doing.

40:35>> We have we have two very good

40:37contractors.

40:38>> Well, for Mike's benefit, I want to

40:40remind everybody that the initial

40:42estimate was 20 million. Yeah, it was

40:45>> when it started. So,

40:47>> it was back in 2008 or so. It was it was

40:50around

40:50>> I remember

40:51>> I think it was like

40:52>> 23 or $25 million or something. It was

40:55[clears throat]

40:57>> cuz some of that COVID money went toward

40:59that, didn't it?

41:00>> It did.

41:02>> That the $3 million. Now, the the eight

41:04or nine did not, but the the three was

41:07part of that grant money that came out

41:09of it.

41:12>> All right. Another one. Moving on.

41:14Thanks for the brief. We'll move into

41:15the open discussion section.

41:17>> I do have a couple of things. Um, one of

41:20these came because Mr. Thomas asked some

41:23questions. Um, but it's very well timed

41:26because we've had some challenges in the

41:29last week or two. Um, and it wasn't one

41:33thing that caused those challenges.

41:35Unfortunately, it was a multitude of

41:36things that all happened at the same

41:39time. Uh, but I thought it would be good

41:41to just kind of talk about utility bills

41:44because everybody, all of you, because

41:46you're citizens

41:48um in the city and you you receive our

41:51utility services should have gotten an

41:53email that told you your account number

41:56changed and that you would need to

41:59get with me. I'll help you out. Um,

42:01[snorts]

42:01but the you should have gotten an email

42:04to the registered account saying your

42:06your uh account number changed. We're

42:09having to change account numbers because

42:10we're upgrading our billing software.

42:13Um, and it wasn't just our billing

42:15software. We upgraded. We did a um full

42:18enterprise software system. Matter of

42:20fact, council just got a brief on it um

42:23Tuesday. Um but the utility billing was

42:26a part of it. The system we were on,

42:28we've had since 1997. And as you can

42:30imagine, for a software system, that's

42:33ancient. Uh so um we're moving to more

42:37of a um you know a SASbased system, a um

42:43cloud-based system. So uh with that we

42:47had no choice but to change our our

42:50billing numbers. Um part of the other

42:54challenge that we had during that time

42:57is that um

43:00our internet service provider had

43:02problems and we lost all of our public

43:06facing internet and phone services. So,

43:10um, and and literally about every third

43:13call would get through and even I took

43:15calls and I would answer and

43:19I I couldn't hear anybody, but

43:22apparently they could hear me. [snorts]

43:24So, um, we just had a lot of challenges.

43:27Um, so we've been working through all of

43:30that. I think we're through most of that

43:32now. But, you know, when you lose your

43:34connectivity and your phone system isn't

43:37working, it it really causes a lot of

43:40problems, especially in the midst of

43:42changing software. Um, so just a couple

43:45of um frequently asked questions that

43:49we've come across. Um, we have a a sheet

43:54that finance provided us and this is

43:57kind of a summary of things that we'll

43:59discuss. This is going to be up on our

44:02website for our customers. You'll

44:04receive a copy. Derek normally sends you

44:06the slides um and the minutes and the

44:10agenda from the meeting on Friday. He's

44:12going to include this when he sends it,

44:14so you'll have a copy of this. Um but uh

44:19we have a new customer portal. I do have

44:21the link up there. Um it will be

44:23available. Um, if you're on automatic

44:26bill pay, make sure you update your bank

44:29information along with your account

44:31number. Um,

44:33>> what what do you mean update? Re-enter

44:36or

44:37>> Yeah. So, if you're So, some people do

44:39the automatic bill pay where they from

44:41their bank set up how much set up their

44:45payment and their bank sends it

44:47directly. It's not a draft.

44:49>> Oh, it's not a draft.

44:49>> It's actually they call it a bill pay.

44:51>> Oh, okay. Okay. So, if if you're using a

44:53bill pay, you probably have us set up as

44:58one of your approved

45:00um payes is what my bank calls it, a

45:04payee. Um so, if you have it set up, it

45:07automatic you can automatically key your

45:09bill number um and all of that

45:12information in and it's there. All you

45:15have to hit is, you know, if my water

45:18and utility bill was $109, then I put

45:22$109 in and it sends it automatically.

45:25>> So, a draft.

45:26>> So, if you're draft, I don't think you

45:28have to do much of any draft.

45:30>> I call it NAS. They were great. And the

45:32answer was you don't have to do

45:33anything.

45:34>> So, if you're on draft,

45:36>> it's on the city end.

45:37>> Yeah. So, if you're on draft, you're

45:39you're you should be good. Um, but if

45:42you're on bill pay or you pay with a

45:43check or you call in and we have a lot

45:46of people that like different services.

45:48If you call in all of those, make sure

45:51you get your your information updated.

45:55>> Um, we waved some of the late fees

45:57because of the

45:58>> we did confusing.

46:00>> That's correct. Um, and then uh if

46:03there's an account balance, those were

46:05rolled into the new software. Um, if

46:09somebody paid using an old account

46:12number, um, we worked with that person

46:16to get it applied to their correct

46:19account number and then tried to make

46:21sure we followed back up with them to

46:23make sure they knew their new account

46:24number. Um, all of the ways that you can

46:27pay are still available. We take by

46:30mail, online,

46:34bill pay, draft, um phone, in person.

46:39All of those are still eligible. Um and

46:43then, um if you do pay online,

46:48um make sure you use the link from the

46:51official city website. Don't don't click

46:54into an email and use a link that

46:57somebody emailed you or from a website

46:59that isn't the official city website.

47:02Um,

47:05with the use of AI,

47:07um, scammers have gotten very good. So,

47:11um, matter of fact, they'll even try to

47:13build fake websites that look like your

47:17your main website. So, just make sure

47:20you go directly if you're doing an

47:22online payment, make sure you go

47:23directly to our website.

47:24>> So, when will the new account number

47:27appear on the bill?

47:29>> I think it'll appear this month.

47:33>> Is that in my frequently asked

47:35questions? Derrick, will look real

47:36quick. Um, and then, um, we did we have

47:41had questions because it's a new

47:42software. Does that change my rates? The

47:45only one that can change rates is city

47:46council instead every year with the

47:48budget. Um so the rate is effective as

47:52of July 1. Um

47:55>> but if you switch from a credit card,

47:56you're going to get a convenience fee,

47:58right?

47:59>> That's correct. Yeah. So there are some

48:02convenience fees that change.

48:05So and if you have questions, I am not

48:08the expert. Um, apparently Google says

48:12that um, utility billing falls under me

48:15because I've been getting a lot of those

48:17emails. Um, so, but I

48:21>> I don't know the answer. I'll just get

48:22you to the right person and I'll make

48:24sure that they follow back up with you.

48:25Um, and that you you have the

48:28information that you need. Um, so, you

48:31know, if in doubt and you're not sure,

48:33you can call or email me, too, and I'll

48:36help you get to the right place. Um, so

48:39we do have, you know, the unfortunately

48:42we just had a lot of things happen all

48:45at once. And what really happened is we

48:48didn't realize we lost our phones on

48:50Friday and they came back up. But what

48:53we didn't realize is um they weren't

48:57getting through because of some things

49:00that had happened on the internet

49:01service provider side, not us. Um, and

49:06of course holiday weekend we weren't

49:08receiving calls anyway, so we found out

49:10on Tuesday morning.

49:12>> So, um, and I I walked down to try to

49:16get somebody helped that had reached out

49:17to me and I walked in. I think there

49:20were like five or six people

49:23>> out out the door. So, they've been

49:26trying to help everybody. They you know,

49:28it's it's a challenge. We recognize it.

49:30We're working through it. So, any

49:33questions on that?

49:36The other one I have is just something

49:38that we have ongoing. Um we had with one

49:42of the last big storms, we had a sewer

49:46main break under uh Mil Creek, we did

49:51not lose any sewer. That wasn't the

49:53problem. The problem is we started

49:54taking the creek. Um so we for over a

49:59week we've been taking in more than 9

50:01million gallons a day. Um, so which is

50:06really we're taking somewhere between an

50:08extra three or four million gallons a

50:10day of creek water into our system. Um,

50:14so as you can imagine that's a major

50:16problem. Um, and it it can have impacts

50:20of our permit at LTS because we have

50:22maximum permit um allowances. So and if

50:27you exceed for certain number of days

50:29that can be a notice of violation. So,

50:32we we think we're under that. We're

50:34working very closely um with the state

50:36to make sure that they're aware. Um but

50:39we are also in the process of trying to

50:42get it fixed. So, um for those of you

50:45wondering where Mil Creek is and where

50:46the breakaway is, um it's actually the

50:50little concrete alley across from Old

50:53Elizabeth Lake. Um there's there's a

50:56little concrete

50:58>> um it's literally called it's it's the

51:01concrete spillway when the lake was

51:03built back in the 50s. Um but we have

51:06all kinds of sewer that runs along that

51:09that was developed as part of the

51:12Elizabeth I think it was called

51:13Elizabeth Park um the Elizabeth Park

51:16area. Um, so it actually comes down

51:21concrete alley from Dwit Street, goes

51:24under the creek and Mil Creek trunk

51:27sewer is on the opposite side of the

51:28creek. So it's actually the segment that

51:31goes under the creek that is broke. Um,

51:35so what we've done is put a bypass

51:38pumping operation in place over a

51:40temporary bridge. If you'll remember, we

51:42[clears throat] just had issues along

51:44Mil Creek Trunk Sewer. Um, we've been

51:46having a lot of issues in this area and

51:49we've made repairs. So, um, we were at

51:53the point where we were getting ready to

51:55take up the temporary bridge before this

51:58happened.

51:59So, we're trying to finalize and get out

52:02of there. Um, because I know I know it's

52:05a an annoyance to the neighbors. We're

52:07we're trying the best we can to get

52:09everything fixed and get out of there.

52:12Um but we we just we have challenges

52:15that we've got to overcome. Um the I I

52:19went and found the plans for this. I

52:20mean they predate the 80s. Uh the plan I

52:23found was for upgrades that were done in

52:25' 86.

52:27Um so the sewer is extremely old. also a

52:34defect or deficiency or I mean wasn't it

52:37wasn't an event that caused a break,

52:39right?

52:40>> So well it was tied to that major rain

52:43that we had. Um that's that it all

52:46happened during that major rain event

52:48that we had not this weekend but I think

52:51it was the previous weekend.

52:52>> Oh yeah. Um we think what h if you look

52:56at the set of plans the the section that

52:58goes under the creek is 18 in but it's

53:02encased in 6 in of concrete

53:06for 50 ft um under the creek. We think

53:09probably what's happened is over the

53:13years with settlement and everything

53:15that concrete probably broke and broke

53:19off the top of the pipe or something is

53:21letting creek water in. Um it's gravity

53:24sewer. Again, it's it's more about stuff

53:27is coming in than stuff getting out

53:29because there's the creek has so much

53:31pressure pushing water in that stuff

53:34really can't get out. So, um, what we've

53:38what we've what the plan currently is to

53:43get the bypass pumping operation in

53:46place, plug where the creek is coming in

53:50um, so that we stop all that excessive

53:52water coming in. And then to get rid of

53:55the bypass pumping operation, we're

53:58going to lay a new line from the manhole

54:02in concrete alley under the creek and we

54:06actually have a new manhole on the other

54:08side that we can go into. Um so we'll

54:11bypass the old line all together and the

54:14old line actually goes under a concrete

54:17head wall um of the neighbor's property.

54:20So

54:22instead of trying to dig that up and

54:25replace it and repair it and damage

54:27their wall, what we want to do is lay

54:30the new line,

54:32come back and fill the old with concrete

54:36and abandon it in place so that there's

54:39no structural integrity problems or it

54:41doesn't damage the wall. So that is the

54:43plan. Um obviously that'll take time in

54:48order to do that work. On the right

54:49side, you see that temporary bridge. In

54:51order to do that work, we're going to

54:53have to um probably sheet pile Mil Creek

54:57and do a bypass pumping operation so

55:00that we can dig across the creek. Um and

55:03then we'll restore the creek and put

55:06everything back as it should be. We've

55:08done we've had to do this in a couple of

55:11other places. It's not the first time

55:12we've had to do it. It just is not an

55:15easy or a quick fix. I mean it Mil Creek

55:18is a blue line stream and we have to

55:20make sure that we do everything properly

55:23in bypassing

55:25um in the bypassing operation of that

55:27creek. In addition, we have to be real

55:30careful. We want to time that as much as

55:32we can with dry weather um because as

55:37you know it's

55:39if we're driving sheep piles the dam up

55:41the creek and we get heavy rainfall, we

55:44could precipitate flooding real quick.

55:47So that so there's a fine balance here.

55:50Um and then again, you know, it's in a

55:53residential area. We we want to try to

55:57minimize as much as possible

56:00[snorts] the the impact to the neighbor.

56:02It's a major operation, but we we're

56:04we're doing our best to try to um manage

56:08that impact, but unfortunately, it's not

56:10something we can just ignore. We do have

56:12to go in there and fix it. And as you

56:14can imagine, it's probably going to be

56:15another costly repair.

56:19>> Um, so with that, that's all I have

56:22tonight.

56:23>> All right. Well, thank you. U, are there

56:25any other discussion items that anybody

56:27wants to talk about?

56:29>> Wally, I guess the next um at the next

56:33water and sewer meeting, can you kind of

56:35uh do a presentation about the IG and

56:38reason for annexing the base?

56:41>> Sure. and talk a little bit about what

56:43that what that entails and how that's

56:45going to affect [snorts] your operations

56:48and things like that.

56:50>> I sure can. So, IGSAs are

56:54intergovernmental

56:55service agreements. Um, and we have a

56:58couple with the base and we just

56:59finalized for one one for water and

57:01sewer. So, it's very well timed. So, we

57:04can do that at the the next meeting. I

57:07think it's important in in light of uh

57:10that the bill that annexed the base and

57:14and our citizens understanding exactly

57:18what that means for them and how that

57:20how that impacts them.

57:22>> Okay. I can certainly do that from a

57:24water tour perspective. Absolutely.

57:29>> All right. With um anything else, the

57:31last thing I have is just to remind

57:33everyone that tomorrow is the 911

57:36ceremony, the 25th anniversary, which

57:39goes at the Legion Memorial Gardens

57:40about 8:15.

57:42And I'd like to thank city media for

57:44covering this meeting as always for the

57:46dedication.

57:48Um our next meeting is scheduled for

57:515:30 on October 8th, 2026.

57:56Uh if there are no other business, I

57:59will accept a motion to adjurnn.

58:00>> So move.

58:01>> Second.

58:02>> Second. meeting a journal.

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