What: a first amendment to the contract with Eckerd Connects for Workforce Innovation and Opportunity Act (WIOA) adult and dislocated worker programs (consent item 7, pulled for questions).
Concern: the contractor missed some state performance benchmarks last year and is on a corrective action plan. The director said Eckerd won a state-mandated RFP against one other bidder and that state metrics are mostly output counts; the city is adding outcome measures such as wage gains in its economic mobility plan.
Log
2026-10-22 - City Council Work Session - Councilmember Kopack asked how success is measured; the mayor pro tem noted council has asked for outcome metrics for two years (from auto-captions).