2026-11-04 - Airport Commission

Uh Chip Eason? >> Well we didn't hear Chip. >> He's here. >> No he's >> No I know. Did you not hear me? >> No we still can't hear you. Chip try again. >> Chip uh say something again. >> Now can you hear me? >> Yes. >> Yeah our our speaker wasn't on. >> Okay I want the record to reflect that that was not me, that was you. >> So moved. >> Second. >> Aye. >> Aye. >> Opposed? Then three is public forum. Anyone here or anyone online? >> Um there is one attendee online I don't recognize the name. Um do you want to just raise your hand if um you're here to talk at public forum? Says B F P guest. >> All right item five please we'll close down public forum. We move on to item four which is the consent agenda. Do you have a motion to move the contents of the consent agenda? >> Yeah so moved. >> Aye. >> Item five presentation on This is an informational item. >> Yeah so we have a guest uh here today an amazing partner with the city of Burlington. So Scott Barker is the chief innovation officer for the city of Burlington. And it's been a artificial happening at the airport commission for a little while. Uh the new city policy has been approved. So I figured it would be amazing to have Scott be introduced to the commission and then explain kind of the new artificial intelligence policy for not just the airport but the whole city. So Scott is all yours. >> But the Scott the IT guy with no with the mute button on. Can you hear me okay now? >> Yes. >> Yes, we can. >> Excellent. So I was going to start just a quick overview of where we're at in terms of AI at the city of Burlington. And then I figured the best course of action may be for all of you to just be able to ask questions. So at the city of Burlington we absolutely we absolutely believe that AI can help us deliver our services to our residents in the community more effectively and more efficiently when applied the right way. So the policy that we wrote is written in such a way that AI is a tool that when used correctly for the right job can be instrumental in providing that additional efficiency. So the idea being as somebody as somebody at the state I've heard explain it you wouldn't take your high your high cost cordless DeWalt drill and go pound a nail into the wall. It's the wrong tool for the wrong job. And often times people are trying to shoehorn AI into the wrong job. Uh sometimes it's AI and then in reality a simple non AI Google search would have sufficed. So what we're doing is we're trying to encourage people to use AI the right at the right time with the right for the right job. Along those same lines, we are concerned about the sovereignty of the data that we have and create in terms of when we're using AI. Um we have a different level of data integrity that we are held to in terms of standards than oftentimes than private industry is held to uh because we are in the public sector and everything we have is can be public at any time. We do have a different level of expectation around data sovereignty and things like that. So the way we've handled that is the licenses that everyone inside the city has. I think they're they're different licenses than what you all have on the commission. You all have uh Microsoft license that is literally just email, but inside the city we all have licenses that allow us to have things like SharePoint and Teams and a free version of Copilot. And Marie, did you have a question? You looked like you were about to ask me a question. Oh, okay. [laughter] Um so that free version is rolled out to everyone in the city. Uh everyone in the city who has the licenses that that have that attached to it can use the free version of Copilot. It's very robust. It is not um it doesn't have all the bells and whistles that uh the next level has. And that next level is a per person per month cost uh to get the next version of Copilot. We today just ordered um four AI licenses, four of the Copilot licenses for the airport. We ordered and we ordered 15 for other people in the city. Uh right now, we're still kind of in an experimentation mode. So, how can we possibly use AI to help deliver in our jobs? That next level of of Copilot has the ability to do a lot more automation. It can be more a agentic rather than just chat. Um it can uh do a lot of combining of higher levels of data including going into your email and kind of acting as an executive assistant, things like that. So, a lot more functionality with the per month cost of Copilot. And we our my philosophy has always been if you need a job a tool to do your job, we should figure out what kind of tool you need, what you're trying to accomplish, and make sure that you have the right tool for the right job. Um Marie I know is somebody who is very much ready to leverage various pieces uh based on some information she got from from some auditors that were on site and showed her how she could probably help with a lot of different things. We're uh about to provide a version of the paid Copilot for her. And certainly we have had conversations for other uh large language models like uh Claude, like ChatGPT, uh and some others. We did not start out by rolling those out to general population, but if someone needs that, so one of the things we're asking Marie to do is let's use the paid version of Copilot. And if that gets you what you need, the beauty of that is that it is a walled environment. So, we're not taking our data and training other models with our data. It's walled off, it's secure. We're still asking Marie not to put personally identifiable information and credit cards and social security numbers and things like that into it, but that's just standard policy. But she'll be able to do a lot more with that paid version. If it doesn't give her what she needs, we can explore going into paid versions of uh ChatGPT or Claude or something like that. The idea there you can't just use it for free, you can't just use your own version because again, we don't have control over the data. The data sovereignty in a free version or a non-enterprise version of those tools means that data goes everywhere, there's no control of it, you don't know how it's going to be used. It can be used for literally for anything. And so the way we have to approach it is to not restrict it so much as to put guard rails around it, give people the right tools for the right job and make sure that we're protecting the data all at the same time. I think that's kind of a Well, I guess one more thing I would say is in our policy, which is I assume public and public knowledge and and it could be looked at by anyone, um because it's just how we are governing AI in internally. Uh there is a chart in there about what you're trying to do and how much AI you should or shouldn't be using and how to cite where you do use AI. So some instances you don't need to cite anything. Some instances you would need to cite that AI was used to create this document, this whatever this the case may be. So we have some guidelines and policies around not only which tools to use, but when you get into uh actually using those AI tools, how to use them and how to cite that you're using them. Um it's important again with the public uh trust at the core, we have to make sure that people don't think that we are not telling them we're using AI when we are. We have to make sure that people know that when we do use AI, we're going to tell them that we're using AI. Um so I think with that it may be uh enough. You may have you may already be tired of me droning on about uh policy wonky things. So I will open the floor to questions and see what we can do in terms of any of you have questions about how we're approaching it, questions in general about AI, anything. >> We're >> So I killed it. I answered all the >> Uh I'll just add too from a airport perspective obviously I I love seeing the use of AI in the same exact ways that Scott um kind of introduces this and especially when it comes to a lot of data and complicated data, not just from a financial perspective but also from an air service development perspective and uh the the incredible amount of data that we have to sift through is too much for us to uh so using these types of systems uh through other sources uh when appropriate is very helpful for us to actually make pitches and sales pitches and conversations for to to incorporate additional services. Uh we are >> Oh I was I was just going to say that that is one of the prime examples of a way to get a ton of benefit out of uh an AI engine. It it deals with a lot of messy data very quickly and very effectively and so you can get that messy data organized and get it to a point where you can use it for stuff that you need to use it for. That's one of the huge benefits of leveraging AI. >> Uh on uh contractual point of view too with our contractors I should say um they we've been asking them to learn more if they can use AI as part of their application systems. So for example that that air service development tool our consultants do use AI and some of our uh which is helpful and let us know that it's happening. Uh we don't use AI for marketing ask about marketing. We don't use AI we don't do direct marketing with contract as well. Um and there are other applications that we're looking at with AI. One of the very intriguing components that I would like to look at, which is actually for the way that Breeze is um not just Breeze, but the founder who was directly accessed to use the system on this, is a camera system that identifies performance standards, which actually goes to future questions, population questions, camera systems using the tools of AI to identify wait times, making sure safety components are out there in the field from the columns to the wing walkers, and making sure lines are are striped and appropriately located in a space that the airline like Breeze utilizes because they have performance standards there for which are Uh, we're not there yet. Um, there is actually a local company that that does something like this all over the country uh for airlines, which is really really intriguing. Um, again, not there yet. As I mentioned before, it was in the city policy as we have to so so to AI first. >> Nick, got a couple questions. Maybe one for Nick and one for Scott Scott Um, maybe for Nick you mentioned sort of, you know, the use of cameras. Is there anything that AI policy that you feel like constrains your ability to leverage AI in the enterprise? I'm thinking outside of the desktop stuff and data more in the utilization of the more efficiently. And then maybe the question for Scott is is there anything in the AI, you know, as you view the AI policy today is there an area that you're most eager to expand in its utilization as you turn the next corner on rethinking or thinking about AI's use across the city? >> Um, I think that's a great question. Uh, the answer that I can give you is the the AI policy we have is considered a living document. Um, I suspect we'll be updating it a couple times a year at the very least. Um, AI is moving so fast that as as we all know, that there's more and more opportunities to leverage um those tools in new ways. I think the key for me is that I don't want to limit and constrain experimentation and trying to use it. I think what we need to do is define what we're trying to what the results need to be and how AI can help us get there when we look at something like that. There's no reason for us to have to say no, don't use it for that um that I could think of. But if you start at the here's what we're trying to accomplish and here's how AI can help us because it's massive amounts of data sorting and things like that or as Nick was saying, could be image and and video analysis, things like that. Um, there's no reason why we should stop not do those things. Uh, the reason that we would have right now is if Copilot isn't enough and we need to use a different engine, a different tool, we should explore that as well. But no, I don't anticipate needing to shut anything off um because we went too far with it. Uh, and partly that's because the the the policy is written in such a way that we can do that on the fly kind of and if we're you know, vetting the jobs and the tools that we're using just like we do with all the other stuff, we should be in pretty good shape. Does that help answer your question? I want to >> I I think from my perspective on your question you drew we are going so fast right now and there's so much added that if we're not including AI from the simplest things of desktop applications to coding how to do way more efficient things more automatically. Um we are doing that. So I I don't think there's any constraints with today's policy as long as it stays a working document and adjusts to the needs of not just the city, although I'm not the expert on total city operations, but certainly the airport enterprise operation. Um so so making sure we stay on top of that from from the data analysis to whatever access is available that I don't know exists right now. Um uh we staff how do we get there? By having conversations not just with with the commission and others, but also with uh vendors because they're ahead of a lot of faster issues of using AI than we are right now in the install and in the process which is Yeah we would We're like you want to use cameras for uptime and performance which just can't do it. There's no blocker there in the way of running it as optimally so it's like Believe it or not the not with the policy the the locker is with the airlines. >> Yeah. >> So they they're now on that particular example of the application for the videos the airlines are to use that for airports to point at performance standards and I think I've mentioned this in the in the past. Uh we're negotiating our airline contract right now and a big part of the initial negotiation was putting performance standards on that. We can do that visually and and data point, but we certainly can so camera applications using AI to collect massive amounts of data to to quantify the situation. Um uh the pushback is they don't want Uh they don't want us to manage it >> It's not a reason to ask. >> It's that You know. There it is. And and we're I agree. I I think there's a lot of components on just that one particular system over time that we're never be able to handle ourselves. We have cameras. We have How many cameras, David? 200 >> 230 >> 230 cameras We obviously can't look at every of every second of every day on those camera systems the correct performance for Being the safety 75 too. What reason we're trying to get after is they hire three says in their contract you must go back within 10 minutes of How do we track that? How do we manage that? And how do we go there that account for that But but those types of companies as an example of this case using is is going to be I think very appropriate much faster For >> Um first the comment just on the video conference. I can hear Scott great. Anyone else in the room is very garbled unless my crank my noise all the way up. So I don't know if that's a speaker issue or not, but um Scott, my question for you and and forgive me if I missed this in your initial presentation, is there a citywide AI policy or are there does each department you know I'm I'm just curious whether the AI policy for the airport is different than CITO or >> The base AI policy applies to everyone across the city >> Okay. >> um in in the in the government whether it be the airport or DPW or CITO or whatever. That policy also gives us the the latitude to be able to go in and say, hey, the airport has certain tools and has AI built in or needs a certain different tool than we've got going in the rest of the city. And so let's explore that with everybody and make sure that we're addressing the needs of the different departments. You know, I don't the policy really starts with the one co-pilot is our engine of choice and here's how to use it and cite it. So, you know, when we talk about the policy, that's the nuts and bolts of the policy. We're looking for making sure we have data sovereignty everywhere we can make sure we have data sovereignty. From there, Nick may find that he has some reasons why he they should be using Anthropic's Claude LLM and agentic stuff because co-pilot doesn't do it. We'll certainly explore that with them. That doesn't have to be a policy annotation as much as it has to be an accommodation that that the policy allows. Where I think the policy will be updated on a regular basis is just [clears throat] pardon me, as as the world of AI changes, we are going to have to have more we may have to have less verbiage in our policy. We may maybe have to have more to take into account certain things. We're certainly keeping a very close eye on the cybersecurity implications of AI. And that's ironically not on our side. That's on the bad guy side. So, if we if everybody else doesn't already know it, AI is giving the malicious actors out there exponentially faster mechanisms to find holes in software. >> Yeah. >> And they're exploiting it every day. >> And sorry, follow up. Who's the we in this? Like who who owns the policy? I mean, when I think of policies, it's typically HR, but I'm guessing who who >> This policy is really it starts with innovation and technology. Um we then pull in um HR certainly involved, mayor's office gets involved and various people across the organization. We do have uh that uh Nick is a part of as well. We do have an AI governance and adoption commission or committee I guess it is inside the city where we get together and talk about how are we using it, use cases, um training opportunities, uh just kind of keeping people up to date with all of that. That's also a place where we may test some new tools and where the uh policy may have some of its impetus for being updated. >> Thank you. >> Yep. >> Last sort of and there may be a reason but as we were having this conversation it dawned on me like I don't think we have an AI note taker happening during this Zoom call which I'm seeing on many many many of my video conferences. I I don't know if that's a deliberate decision in light of our AI policy or if there's >> That is that is not a deliberate decision in light of our AI policy from my perspective. Um we do have I believe the meeting is being recorded um and you can push that recording and the transcript through an AI uh tool later if you want. Um I don't I'm trying to think about Zoom whether or not that was an extra setting that we need to turn on or if we need to pay for it. I'd have to look at that because I don't know it right off the top of my head. Um I know where we're not I'm sorry. Go ahead, Chip. >> I was just going to I'll ask a real world example on how this works in practice. Like if we decided or whatever a commissioner decided huh why aren't we using you know an AI note taker? It would be not not that the minute Jesse doesn't do a great job and the minutes aren't good but this is real time minutes in a minute. Like how would that be a commission you know would we vote as a commission to do that? Would it go to Nick for up the chain Like I'm just trying to what what's process in real time of these decisions? >> Yes, process those real time decisions are kind of probably case by case. I mean, if the if the airport commission wanted to use it and that functionality was in Zoom or we want to pull it into Copilot and do a summary later of the transcript, that's fine. Um what we have been talking with the city attorneys about that we will probably update the AI policy sooner rather than later. I don't know if you've heard of the little devices called Plaud, p l a u d. >> Oh yeah. >> Phone recordings, things like that. >> Oh yeah. >> The a city attorneys are probably not going to allow those types of devices, but devices that are inside um they you know like in in Zoom during a public commission meeting like this, we would say yeah, if you have an AI uh tool that you want to use in Zoom or you want to pull that transcript and run it through AI, that's 100% appropriate. But we where we don't want those devices is in non-public meetings. So you know internal meetings that are not designed to be public like a commission meeting is designed to be public, >> Right. >> there's no reason why you couldn't use that AI notetaker. >> Thank you. So uh I don't know if this is a comment or a appropriately directed to Tim or not, but I'm I'm curious whether we'd be prudent to have at the commission level some broader discussion on AI use at the airport. I mean, I'm just I I agree with Scott. Like I know in my world and yours like stuff is happening so fast that I don't know if if our you know the collective input of the commission would be beneficial or needed, but or just an update. I I just this is a little bit of a blind spot I think that I didn't even think about until this conversation and I feel like I should know more about what's happening and where we're going. So that's just a comment. I don't expect anyone to respond to that. >> Well Chip I was going to mention we do have item 13.2 on the agenda which is artificial intelligence So if we can start really talk airport specific AI >> No, that's >> Obviously I would want to be part of that conversation like I think it would be a right conversation about operational use of AI right I I wouldn't necessarily want direct commission >> Yes >> Here are the three things you feedback about saying you have to use AI for this unless it's pertaining to to the action of commission meeting >> Thank you >> All right, is there anything else? Well thank you staff for your time we appreciate it >> Thank you >> Yeah no problem let me know if you need any have any questions Talk soon Bye bye All right so we'll close this down I have five item six action items just one this week I this month All right do I have an entertainment motion to recommend to the Board of Finance and City Council the approval of entering into a contract with Maintenance Tech Incorporated for the replacement of the vehicle wash system in the QTA facility And then I'll let you do that effect >> No I mean I hope we need a motion >> Just need a motion >> Oh I'll move it >> Thank you Helen Right discussion to be led by Nick Um great uh thank you this is a relatively simple contract and I want to make sure I call out Mike Wait we met him in previous meetings he's our properties manager uh one of the facilities he manages outside of uh this amazing terminal building is our quick turn around facility which is associated with our car rental operation uh private facility that all of our car rental contractors use to fuel wash uh re re re up their window washer fluid those types of things to a charge Uh, we opened the facility about five years ago. Um, the facility is not necessarily that old, but we want to make sure we maintain it and the equipment in there is non-stop. So what you see before you today from the contract with Maintenance Tech Incorporated is the actual car wash equipment, the nuts and bolts of these three car wash bays that we have in that facility. And again, October is actually a very example of why our car rental companies are incredibly important to this airport and the revenue stream of the this airport as they were absolutely busy non-stop throughout the month of October and various months throughout the year. Uh, what we're asking for today is to replace the system that was originally installed. We found this new company or manufacturer called which has a improved tech and improved durability to exchange some of the systems in there as well as rust proofing type of things as much as we can and getting rid of any parts that are relatively broken often because there's so much happening then. The total contract is just over $460,000, so it's not a small amount. The great piece of the puzzle here is that this is funded 100% by what's called customer facility charges, which are recovered through rental from a transaction. Every transaction that a customer takes has a $4 charge, daily charge. And that entire charge comes back to the airport, which then through our contracts with the rental car companies has some processes that we have to go through to make sure we spend that money for restricted areas that support car rental operations like with that in the garage or the space in the garage. The plumbing is of the space just for the in the garage as well as the Uh so this entire project and replacement and the labor associated with it would be coming out of our customer facility charges with >> Yeah I mean we can see from the cash account they always show what the CFC balance is and it's substantial. So it is not it is not a big ask in terms of it's appropriate for us to use that to maintain this facility to the to keep operating have less rust so hopefully you know continue to operate. It's it's very highly utilized now facility. So which we're glad for because that contributes to our non-airline revenues so >> Another component too that I missed was it's actually a larger system too so more vehicles larger vehicles can actually go through this car wash. There are only two proposed motions in here one for the airport commission one to the board of finance just as a reminder and reference the city of Bloomington procurement policy changed so it gave me the authority as the director to sign contracts up to $150,000 from $150,000 to $250,000 it would be my approval and the mayor's approval to sign for me to sign contract and then anything between $250,000 would mean my approval mayor's approval airport commission's recommendation only board of finance approval up to $500,000 everything over that would need city council so this is not need to go to the full city council but only to the board of finance after >> So this is not to go to the policy council but owned into the board of finance after you >> The I know it's a bit of a tangent to the contract itself but curious in the context of this. >> Yeah. Yeah. I mean it's it's pretty particular and and as you can imagine very not unlike there's similarities between the passenger facility charge that we charge the airlines although that's highly federally regulated and the customer facility charge which is just about our rental companies we have to justify what there's capital need for this this collection whether it's to your debt or other capital improvements. So asking for additional clients comes with that justification process. Covid is a good example. We saw a decrease in numbers and we increased the the dollar value to $6 for I think it was one year um to make sure that we could still pay our debt on the that part of the garage portion in maintenance of the garage in that portion. >> Yeah. We had just opened when COVID hit. We were we opened the new facility in 2021. So we were just opening it like you know so timing and everything as we just built that facility and we were able to to to borrow about half of it and we borrowed $3 million but we had $3 million in the CFC account that we were able to use to build that amazing facility over there. So we want to maintain it and that was one of the we know that that we have the ability and the oversight to to maintain it to a certain standard. And the the car rental companies appreciate that because it keeps everything operational. >> And and we appreciate that too because the alternative version prior to us holding this, we did rent a building to the car rental facility companies who not all three which was absolutely destroyed by the time we got if we we didn't maintain the control over it, we didn't maintain the maintenance of it, the ordering of the fuel, the ordering of the uh windshield washer, we do that now with the majority of those items including the maintenance because this is a big asset for for the airport and just as important to make sure that our rental car facility which is upwards of $40 million in gross revenue for the rental car agencies with a 10% return to us. Very important. As one follows Sorry. Would it be fair would it be fair to say that the CFC is one more by visitors portionally than the the passenger fare in terms of global fees coming in. So it's more coming from out of staters from the CFC versus passengers which are obviously using this airport >> I think that would be incredibly fair to say. And October again is a perfect example of that with flights passing through in bound or a short visit to the airport rooms surrounding area. >> I just have a question. I was a little surprised because the facility isn't very old and this is a fairly pretty sizable replacement budget. I mean I appreciate that we have the money and you know we need to maintain it. So I guess my question is it's stainless steel. So does that mean that it will have a longer lifespan than what's in there now and what is that estimated lifespan? This this every five years? Versus 10 year project or >> question. I don't know exactly what the estimated lifespan is. It should be greater than five years. Not just with the stainless steel components, but with the less mechanical components that we have to replace too or electrical components. Um I don't I I will have to owe you the the the useful life of the actual equipment, but I do not know. And it's not one piece of equipment either. It's three. >> Right. I that but they probably are all used to the same extent. >> Yeah. Oh yeah. >> I mean they're the same unit. You just have We just have three of them. You got So >> Yeah. >> It just seems like a pretty expensive thing to keep >> It it is. >> Sorry. >> I asked the same question just so that you know. Um but I asked the same question because that was like wow and I was surprised. However, um in understanding that there is some rusting that is going on there. So this only changes the components a bit. We all expect them longer. I was told this is going to to really greatly extend the use of that, but also some of that's bigger vehicles can go through that, but there's other um combined functions up there that should help to preserve the overall system. Because it's it's just so highly I don't know the number of cars that they build through there, but on any day that we have especially coming into the summer months and and even in the October, they are just lined up and lined up and lined up and lined up. And they're just the the garage is just where the is just very very So I'm told it's going to be longer. I don't know the exact answer. >> And and three was the right number or is that the only space we have? >> That's not the space we have. >> That's the number of bays we have. >> Yeah. >> Yeah, it's yeah. And and three uh really it's is all tied to the concession contract that we have. So if uh we just put out a bid for uh rental cars so they concession agreement with us. The requirement to use TA is you must have a concession agreement, right? We don't want any other for a rental car company using that. We want the folks that have a contract with us for that 10% share we have in revenues. Once you hit that then you can go out there. This physical space that we have inside this building where it's four three major companies operate from hence the over there. And six fuel stations. Yeah, six fuel stations. Three essentially but two back to back fuel. >> And lastly just the contract I have to admit I did not read the whole contract line by line so I may have missed it. Is there any assurance that this is guaranteed to last a certain amount of time? >> There is there are some warranty I will add that. >> It's under the warranty. Do you remember off the top of your head? Okay, I can look it up. I have to admit I didn't read that entire concession contract. >> I just want to go on record what Council was saying because I I too was a little surprised that every four years this was an issue. Was there any warranty or anything in the original construction of this facility? >> Not there's a short warranty out there but not not police that of this So I I agree with Council that we should have some kind of protection like that. I I can't see looking 40 years. It just would sound like some >> Mhm. >> All right. Motion >> on those in favor. Hi. >> Hi. >> All right. Ready to vote? As this week both support the airport authority in favor. I'm sharing the screen here. Okay, good. Okay. Good evening. This is the airport operations security and airfield maintenance update. Just want to since just do a brief summary of what we're going to cover tonight. The main topics is going to be a full scale exercise that was done on September 12th a couple of months ago. Seasonal work. We have Andrew Geppner, which is the airfield manager. He will be running a little update on the the maintenance component being prepared for the upcoming season for the snow. 5K run that we had on October 3rd. We have some a little bit of slideshow to go through as well. So second floor of renovations that have to do with the construction that is going to be complete in a couple weeks. De-ice meetings we've had with attendants, airlines, and preseason meetings meeting with maintenance operations, air traffic control, etc. SMS submittal, project involvement including cargo apron building and as we go through the slideshow, I will you know, explain it as we go. Okay. Want to go straight into the the first of which only a couple months ago, and uh that was done 9 9:15 morning. It's a 2-hour uh exercise. Basically, it was I'm just going to read the exercise summary everyone's gives you a bit of a synopsis of what we what the objectives were and what we tried to accomplish as part of this exercise. Now, this is something that's done every 3 years. Uh it's an FAA requirement, and what we actually did is we incorporated the uh what's called the NDMS. That's the National Disaster Medical System uh that tests their response plan, and that provides um basically the hospital the hospital's the ability to test their readiness uh for a a uh a casualty incident. So, um so basically the exercise play began with notification of a simulated aircraft incident. It included incident command, coordination, aircraft rescue, firefighting operations, uh patient triage and treatment, EMS transport, hospital reception, uh passenger and family assistance, emergency communications, uh both uh mutual aid responders, incident command, and the uh the administration of the airport and operations. The that was one one of the incorporated into this exercise is the uh the response um communications response uh to an exercise like this. Uh right. So, um again, it's a uh it's a full-scale exercise that is done every 3 years, and it tests the effectiveness of the airport emergency plan. It provides participating organizations opportunity to practice coordinated uh response uh operations. So, we had mutual aid responders from the surrounding community. We had South Burlington, Burlington, uh uh we had uh was Williston was here all the way down to I think was here as well and a lot of the not only the fire departments but also the EMS responders as well because we have the NDM S which tested the hospitals we had a lot of a lot more ambulance participation as part of this exercise so okay so it provides the opportunity to test the effectiveness of the airport emergency plan that's the plan that's approved by the FAA and it's maintained by the airport and it's something that we we go through every year but every three years we actually do a actual hands-on response so okay so we tried to we had actually 215 people that participated on that particular morning so we had airport operations airport admin we had airport maintenance all these mutual aid responders and you know our marketing team helped out with all the signage preparation for that as well so big thanks to all those that that helped out with the planning and the participation for the you know during the exercise we had 100 players they were the ones that actually just participated in the response to the to the exercise to the to the crash essentially that includes the the fire EMS and as well as the the other mutual aid responders we had actual actual actors that played out victims for the crash we had observers and we had controller evaluators so the ones that actually stand back and what they do is that they they observe and they evaluate and actually what I'm what I'm holding right now is a a sample this is a draft after action report so all those uh evaluators submit their um their reports and then we have um company that helped us out, Hagerty Consulting. What they did is they put this uh put all together uh into an exercise report that we um are going to go through ultimately with you know additional meetings to make sure that we know our deficiencies which we have, partial deficiencies we have we have to work on uh to improve but uh that's how we learned this course is having these exercises see where our what weaknesses and strengths are. So um so with that, [clears throat] start to lose my voice a little here. We go through the power power points over here and so what we have here is we have a C 130 that was donated um that was coordinated. Luckily we were able to get a aircraft uh for this exercise and the C 130 uh the last few exercises we haven't had uh an aircraft to help um uh we've had a couple of buses that we've used in the past uh a couple of exercises but not an actual aircraft and it's great we had the ability to actually put people on the aircraft, stage people on the aircraft, in the aircraft, outside the aircraft, like ejected um people as well. And this first slide actually if you take a look up on the screen is the uh the ARFF which is the aircraft fire rescue firefighting response vehicle putting out a mock fire next to the aircraft. Uh it's not actually putting uh water on the actual aircraft because we have victims that are actually physically there. So we have a mock fire that's uh actually put out and that's them extinguishing the uh fire essentially. And the cones were actually what's uh considered the fire and they knock over the cones and once they knock over the cones the fire is just essentially uh out at that point. So Okay, so this is the first uh response vehicle. This is the ARFF uh truck that is coming down off down to the crash scene, which was done on the south apron of it's the the southernmost ramp in here on the airport. So we pre-staged the aircraft on the south apron, which allowed us to the night before we closed down the the the south apron and we were able to have everything staged ready to go. The victims were pre-staged for the event. And this is the first vehicle that's responding to the crash site. Okay, and here is our maintenance team escorting all This is I think this is all South Burlington Burlington and responders. They basically go to a pre designated spot on the airport, which is our emergency gate. They meet at the emergency gate and then they are brought to the scene of the crash. And this is again this is the Burlington following maintenance vehicle. What we did actually is we pre-staged the mutual aid vehicles at the emergency gate and we made it so that they were let onto the airport in basically in timewise proximity to the airport. So you know South Burlington being the first ones and then Burlington being a few minutes after and then Williston being a few minutes after that. So Okay, and we have here is the actual crash site the C-130. As you can see is enveloped in smoke and now it's actually smoke devices that we have purchased from a company that does this kind of stuff and we were able to provide a little bit of realism to the exercise. So Okay, and here are some of the the victims pre-staged in the C-130 aircraft. Here is the flight crew of the C-130 that is having a little bit of fun with actually starting the for the event. So they got a kick out of that. Okay, so right here uh what we have is we have mutual aid, not mutual aid, this is called incident command. And this is the incident command post and it basically ARFF, which is the uh uh V Tang uh fire rescue. They're the initial uh incident command and then over time it may uh be shifted over to other mutual aid agencies such as this is the uh I believe it's Burlington that is the back of their vehicle. They use that as the incident command uh post and everyone basically uh gathers around. We'll get to that slide in a second here, but this is actually the uh firefighters bringing the victims from the aircraft to a uh a triage location which is where they are basically staged and depending on the extent of their injuries they are uh brought to different locations, either to the hospital directly or a gathering area on the airport. Uh that's all determined by the by the incident commander. Okay, so uh this is the uh I believe this is first thing in the morning. This is Nick um helping out with the briefing. We had briefing for all of the uh participants to make sure everybody's safe during the event. Everybody has you know safety vests and those sort of things to make sure that everybody's prepared for the event. And then here is the staging of the ambulances for the uh for the triaged victims coming off the aircraft. Hey, this is the incident command post and you have the admin team, mutual aid responders, airport operations, even the airline participated in this event. Uh this is actually American Airlines. They were the representative airline for the event. Um so they responded um as it were as if it was a American Airlines aircraft. Here is the mutual aid responders coming in taxi it off from the emergency response gate. Here's one of the firefighters coming off of this is firefighter coming off the aircraft. Okay, we use what's called triage tags for the victims. And we use the victims in this case the Vermont Fire Academy I think one of the students has great participation from a lot of the tenants here at the airport. And they were a lot great response from a lot of the surrounding community help out with this. More of the the incident command post over here is American and then air operations assessing going through their checklists. And more of the incident command option here. And there's NICA as well as air operations and Andrews in the back there. And that's pretty much what they use at the incident command post to keep things organized in the event. And we kept the on the south end of the airport basically we had a I'm sorry? Oh, okay. Yeah, yeah, okay. So this is the post briefing we had every everybody was brought together after the event and we went through having had a quick you know a hot wash after and go over the event. But overall great event, great participation, lot to learn from these events and it really shows our strengths, weaknesses and as you can see we have a lot to go over so we can improve for next time uh if you know for the next event or if something actually happened we're prepared for that so. Okay, then we had the 5K run that was October 3rd I believe on Saturday morning that's our second annual 5K run. We have a we had a total of 500 people participated runners. Uh so we had we had a pre-designated course we had closed a portion of the runway and portions of the airport to make it work. A portion of it was off the airport and the really cool fun portion the most fun was actually on the runway where they go up a bit from south to north and then back and then out and great event well fun doing it every year now so look forward to next year. Wow look at that a lot of a lot of runners so they go up the runway they go up to the and then they come back yeah. Uh we were really surprised by the the pace we have a runner that does it in about what 13 minutes or so but uh make sure we're ready for the first run because they go quick real fast so yeah. Oh we have kids participating and it's it's really great community event and going to federal maintenance shop. Okay this is last month Stacy which is the operations manager and myself went to the runway safety summit that's an yearly event that's put on to summit it's put on by Massport and a Worcester Massachusetts and it's a really good next reviews over the last year or so events that have come up relevant events and you know this in this case it was at Massport they had a paint I think it was a paint crews out there they didn't follow air traffic control instructions and create a runway incursion? So, we go through a lot of these different scenarios to make sure that uh we're identifying the cause of them and we prevent it at airports like this to make sure it doesn't happen here. So, [clears throat] Okay. SMS I've talked about this in the past, but this is something that we are committed to doing that is a safety culture um a shifting culture essentially that um allows all of the user, the airport, the employees, tenants to if they see something that's you know hazardous or something happens they can report it and we have a we'll be establishing a committee that actually goes through these um these instances that actually um puts a a rating as to whether or not it's a threat and well for you that stuff like that from happening in the future. So, Thank you. All right. This is the cargo apron and this is something that will be uh for this construction season will be done I believe this week um so this is a huge um I have a couple of pictures here and uh this is the on top here this is the current cargo apron and then down below is the FedEx FedEx building cargo building and then this is a massive concrete apron that we're constructing uh through SD Island and um oil tankers consultants on that but they are um will provide additional um capacity for another potential uh cargo carrier or even some of the feeder uh cargo carriers too can also park there cuz right now they're on the beacon ramp and not the best spot for them to be over there so we're going to bring them possibly over to this location. So, uh for this season will be done uh the next couple of days and then we have some odd ends that have to be done uh start of next construction season but for the most part will be done this this season. So, Okay. This is here are some photos from that. Just you can see the thickness of that concrete is very thick. I think it's what like Right. So. Yeah. >> Concrete. >> And the concrete is very meticulous the way they put it down. It's not just asphalt where you lay it down and they have to put you know rebar and certain things to make sure that it doesn't crack you know joints to make sure it doesn't crack things of that nature. So. Okay more pictures. And this is the the other side of FedEx. Aircraft is what it is. What's that? Okay this is the picture of the SRA building under construction. That was a massive berm that was actually over in this area here. That has actually been taken down completely and graded to flatten it out in order to start construction of the building which is going to happen probably next construction season right. So. Here's the some pictures from that. So. This is a picture of kind of a layout of it. Here's the actual footprint of the building and what we have currently is we have a a road that goes around so that we can make basically the old fence is right here. The old fence is right here. We push in the fence a lot of bits so that the entirety of that structure would be basically public so nobody people that are construction workers don't have to have badges. These people that are that come onto the airport they need badges they have to be badged. So this allows a little bit of freedom when it comes to the people that come construction workers who are coming in and off the construction site. So. Okay. More pictures of the berm that's slowly coming down here. And some of the the too. So. Okay. So I'm going to hand it over to Andrew a little bit to start losing my voice, but this is some of the sand pick it up here what that means exactly and >> Yes, we're going through the seasons change here and we start to look at like our de-icing, the equipment as well as the chemicals of themselves. This sand that we have in storage here so all of this has to go through a certain sieve so it has to have a certain size particle and in this instance the sand as well as the formate also are in a heated environment so the application within a cold temperature it actually has the ability to set and then potentially refreeze create that extra traction when it comes to braking control as well as directional control. >> I did add one Uh what sand does that creates traction we have a couple different methods to to to combat the freezing precipitation that when it hits the ground so we have a liquid de-ice that's the potassium acetate then we have the solid de-ice that's our sodium formate and then we have the sand the sand is essentially to provide that traction mainly in the case of too cold and the other that don't work such as the the potassium and the solid de-ice that have sodium formate so so three methods trying to mechanically get the contaminant off the surface with the plows we have the sweepers, but this provides that traction at least the best one so. >> Um they all have their their own specific best practice for application like the liquid itself is a very approach to where it's interesting the the strong bond that could be created with like a super cooled brine or the solid de-icer then following with more reactive approach while having best cost benefit. It it also is a little bit again more reactive and allows us to treat only our primary surfaces. This sand itself is much cheaper very environmentally friendly and that goes on all other surfaces out there. So we we obviously have safety as priority and there is a financial [clears throat] decision made for the process that goes along with that decision. >> And this next slide is actually the solid de-icing. Now why this why this slide is important because that is at the end basically of last season where what happens over the summer it starts to solidify because of the humidity. >> It starts to what? >> Solidify. That solid ice is in very fine particulate form. It's almost like almost like aquarium gravel is the consistency that it's delivered in. And what happens is that the humidity gets to it kind of gels in it and creates clumps. So what we do is that we use a a sieve, right? And we borrow it from DPW downtown to basically chop it up and then we just like use it but it has to be that fine particulate matter to be able to do that. So so we use that sieve and we've been using that for the last couple weeks chopping up and then make sure it's useful for the season chopping up. So the effectiveness is not compromised but we have to bring it down to that finer particular part of the usage. So okay. Next is the this is in the bag after it was chopped up and put through that sieve. Right? And then of course we have these are our brooms over in the shop. And basically the uh on the side that left picture are the uh are the cores, right? And then the right side is the actual wafers. And what we have to do is we have to put those together. Put them They come in boxes. Uh those wafers on the uh on the right side and we have the ratio. I think it's a two to one or one to one which is the plastic and um there's a a steel in between. So basically it's buried and it provides that rigidity as well as the backings to make Um I think it's two or one, right? >> Two to one. Yes. That is the uh industry's um uh what do they call it? A dense pack model. So typically in an environment uh um that we are ice can be a problem. Um the dense pack is best suited for that. With one of these brooms we usually get around 70 to 80 working hours. Um and it's much cheaper um and more environmentally friendly to use the mechanical removal um rather than going the chemical application process. >> Hm. >> Yeah. >> And then what do you do with them when they're worn out? Do they just garbage or can they be recycled for anything? >> They get recycled. >> And of course we have the the uh edge as well. So there's >> How wide are the How wide across do those go, those brooms? >> Um so each section is 12 ft. There's two sections to uh each broom. Um there are varying sizes between each piece of equipment. >> they're huge. >> They are massive. >> Yes. >> Right. >> Um so so the working width is 24 ft on those. >> Yeah. >> Yeah. Then we have the uh the poly blades. Uh we don't use steel blades too much anymore. It's very impactful to the pavement lines. So we use uh uh the the polyurethane blades to lessen the impact to the um not only the impairment lines that we out there, um but also the as well. Okay. This is our our maintenance crew and operations and air traffic. Having our meetings a little bit of a week and a half, two weeks ago now, where we all met as our pre-snow meeting to make sure we're we're all talking about getting back into that's kind of our ice breaker for the season to make sure that we're all back in the same get ready for the snow season, which for us starts on November 1st. So we're in snow season essentially right now. >> 76 >> Even though 76 degrees, right. So Okay, we also have our tenant meetings as well. We have our We have come up with a push back and de-ice plan for the airlines. If you can see here, we have a new addition, a new north clock course, which is project next with all our new gates as part of this diagram and it provides the guidance to the airlines what they do depending on what gates or where they go to push back and de-ice prior to getting out to the taxiway you know prior to take off. Okay. And we have more on the course of course and those are the brooms. These are what two? Yes, those those two make up one multi-function. >> Yep. >> And then last week we had our our hands-on snow training for our maintenance crew as well. We actually were down in the South Apron in order to get them hands-on, get them back into the you know attaching plows and and trailers, things like that. So yeah, it's a ever involving not involving but try to get them out as much as we can to get them ready for the season. So >> So the sand that you put on the runways then in the spring do you have [clears throat] sweep it off or vacuum it up? >> No, all we do for that is that it's abrasive, so we try to take it off as soon as the storm is done. What we do is that we take the super sweeps, the big uh >> Oh, and get it all better so it doesn't grind down everything. >> Right, exactly. Yeah, that's all we have. >> Thank you. >> Yeah, a very interesting. >> Okay. So this month I have no real update to my updated unless there's any questions. However, in that report I said I would report on the projects we will be moving forward and adding to this report next month and we're moving forward with FAA. Reported last month I think about our FAA CIP meeting which of the next year and the following five years on how we're going to do our capital projects. Then we focus really on what our needs are, what we're planning for next year with regard to priority. So then there's a requirement after that once we've done that to do these things called those project worksheets which we submit to the FAA so they can start planning money and scope of what we're doing. So there are four of them and I'll just give you so Dave showed you a nice picture of the push back and the plane deicing right? And I think as you know I talked about this many times we are going to apply for a grant what I'm estimating at about 1.1 million right now where we will centralize that deicing on a very small footprint probably 20% of the area of which we are deicing now, which will give us huge savings. It will also enable us to collect that glycol at its highest strength and store it and then have to take it for recycling. So, we are going to apply for the scoping, design, engineering, design, permitting, and bidding of the supplies deicing um I think like I've reported before, it's been a long process starting if not being eligible to benefit we'll need to use our title bank to just flat this year that saying, okay, we know it's your priority. We're going to be able to provide some discretionary funding which should move this forward faster. We're hoping to either bid this project for 2028 or 2029 depending on how much we can get for for funding for that. So, that's one of the projects. Last year through the airport terminal program we were notified that we received money for $200,000 to for a more friendly atmosphere for kids and our terminal Madison is working on that. So, we applied for a grant so we didn't have to worry about and Madison is working with the FAA on some technical issues right now to get that move forward so we can add some enhancements to our current play area for it for the kids. And she's working on that out. We also put in last year for congressionally directed spending funding through the Senator Walch's office and this project will be contingent on that but everybody's aware of project next and us remodeling the whole second floor from project next to security and and but the TSA project, sorry. That's almost finished. They're finishing the second half and it'll be it's beautiful down there. So, what we want to do is where gate 11 is off the south concourse, we want to bring that up to the second floor of what we're remodeling right now and go directly out. That's in line with our long-term plan of adding the southern in expansion of our terminal or replacement of the old south terminal. I'm checking that project cost at about 8.3 million. Uh, then the last one which also goes along with our residential sound insulation program, it's phase seven of our residential sound program, which is going to include um potentially the improvement of 50 um units or homes from phase six construction um from phase six design, I'm sorry. We had the phase six where we received money last year from a grant to do the design to get it out to bid. Also includes construction administration, resident engineering. Then it also includes steps to design and bid of 50 unit apartment building in Rinuski that we're working on. And then program oversight, coordination, characterization, eligibility, acoustical testing, design and bid of 50 more homes for the next year. At this time we're estimating this project at about 8.2 million. Um, we're pushing our limits here to about 5 million plus our 10 percent. So we are pushing it this year for a little bit longer. So that's the extent of my report unless we have any questions on my construction update. Uh, I'm good. We're good. >> Uh, all right. That project is um this report is current and I just reported on our plan to another FAA grant for 8.3 for burning 8.3 million dollar project which we call phase seven. Everything's moving along with the old BCC project construction start but in January we're going to be out to bid for second bid for that and another potential 50 homes that we hope to get a grant for next year which I just mentioned. Anybody else have any questions this under the road? >> Phases that was done. >> [laughter] >> Um I I >> I mean is it 20 or what? >> Well we do we do know we do we do know um that there's potentially 20 say 2400 units that could be improved, right? >> Oh 50 >> Yeah >> when we first started. >> When we first started, yeah. So now we've only got a couple hundred so far and over the next couple years, you know, there's going to be another 150 done. So um >> I just want to be clear 2400 units are being diagnosed for >> Right, not everyone >> Yes. >> Not everyone qualifies. >> Right, right. I mean it's hard to guess how many phases there are going to be. We're just going to push as much as we can and get as much money as we can. >> this to to offer it to those that would like it is going to take us any more for years. Uh to continue to offer it for those that don't mind this year after that is going to I think this is going to be a continuous project because some some times it just doesn't fit somebody's life and goals. >> Sure. >> So that's that's all I have then. >> Thank you. >> Hello everyone. Um this month you have before you have you have the results through September 9 2026. Um not a whole lot to report that different than what you have here in front of you really. There are revenues are are I'm pleased to see that where the revenues are coming in at. They're a little ahead of last year, so that is always a good thing. My expenses however are also ahead of last year, but that was a lot of that is planned. Because I'm seeing that like in the salary and wages, but that again that was planned for more fully staffed this year than we were a year ago even though we had most of the same positions budgeted. So we're we're seeing a little bit of shift in some of our There's a few accounts that are running a little bit quicker earlier around the year. That just happens. But all in all we're we're trudging along. We're getting things done. Our our grants construction season is going to slow down a little bit, give us a little bit of breathing room. Our next project is is sort of wrapping up and coming to an end. So some of our some of our cash flow is going to slow down a little bit for some of that. We'll sort of actually on the probably the along the the residential sound program we'll see some of that coming through. That is There's nothing really significant. A lot of the things are I think the garage is probably up. Revenues are garage and the concessions are doing well. So pleased to report that. I don't know if anybody has anything specific on anything as riveting as no. >> Is any questions for Lorraine? >> Oh. >> Thank you, Lorraine. We'll move on to the director report, Beth. Uh cheers to the one. >> All right. Thanks. All right. Yeah. All right. I'll quickly go through this. I a couple of new items in here. I just wanted to quickly show what looks like an boring picture, but it's actually going to be amazing because this was essentially our old airport admin offices that does not look like that anymore. So this is now open to the public. The white wall to the right is actually a temporary wall. That's going to be coming out in the next couple of weeks. So this will open up further. And essentially we're going to be done inside of our terminal building besides a couple of punch list items here and there. So this is extremely exciting. I think honestly this is probably been talked about to renovate that staff floor for about 15 or more years to open it up to the public. So seeing it come to fruition as part of this project is extremely exciting. One thing that Commissioner Savage had asked us was and electrical vehicle charging. So as of the report, I did put together a quick list of uh items that we have currently, items that uh regulatory regulatory wise. Um, it is and has been a challenge, and then some opportunities for the future. So really quickly, we don't have a lot of chargers at the airport for the public to charge electric vehicle fleet. Uh, we have four chargers that are not public, uh about four chargers that are not public, that are mostly on the airfield or in our shops or various locations. We do have because our fleet of electric vehicles that we use internally is grown. Um, in fact, Massport just received another grant uh that is going to replace another piece of our equipment that is uh diesel powered into an electric uh powered uh sweeper and and vacuum truck. Um, uh so we have some personal uh uh inside the airfield for our internal fleet. The rental cars, I I just wanted to add in there too. There's approximately 30 chargers over in that space. Contractually, they are required to carry 10% of their fleet as electric vehicles uh for passengers. As part of that, over the last four-ish years, they've installed their own electric vehicle chargers right next to the QTA and surrounding the QTA to charge the fleet. Again, not public, uh but to charge the fleet. Inside of our This is where the number gets real low. Uh, is six chargers for use by the public. Uh, we used to have 12 in there, uh but it was not in uh uh there was not enough location based on water flow and other things um and based on just the regular traffic flow. Those chargers, as we went through some regulatory process and where we could put them, uh we realized cannot be located within within the parking garage. So anything underneath the floor of the parking garage is not going to be allowed for chargers. We were we were given an exception on the first floor with these six chargers to be on the exterior of the building closest to Airport Drive for easier access fire to get to those vehicles. I do want to mention we did have a fire in our garage recently, which was not an electric So the the chances of that happening are Regulatory wise, like I said, the building codes for the parking garage did put a little damper on our future progress to install additional chargers within the covered space of the garage. However, we have now confirmed that we can add charging in the garage only on the third floor of the open space of the parking garage, which is on the the south side of our garage. We also want to make sure our policies are keeping up with additional charging. Even with those six chargers many times today, they're not actually the cars that are parked in those positions. Just traditional cars being parked in those positions. So making sure our signage is appropriate, making sure our enforcement actions is appropriate where needed. With six chargers, it's it's those types of things need to be addressed. Some of the opportunities that we've looked at are not based on the top of the parking garage to add additional EV charging for the public, but also some of our surface lots that we have adjacent to the the airport parking garage. We are growing almost a mini master plan of our footprint and our parking and our roadway systems to make sure what comes in the future, whether we're talking about a hotel, when we start talking to you about that, to additional parking lots and other parking opportunities, incorporate some additional EV charging locations as well as overflow of public spaces and of course the rooftop garage I said before. Uh when we've looked into this, we've had some great conversations with companies that really we identified we don't need fast charging at the airport. That's definitely not the not the intent necessarily of charging a vehicle right? Our average stay in our parking garage would be about two to four days, somewhere in that range. So adding adding additional chargers again on the rooftop in the garage, that's the route we'll go with a slow charger or even a bring your own charger from your own vehicles to plug into some of our 120 volt outlets to charge your vehicles would be an opportunity for us. When we start looking at this, there's a couple things that need to happen. One, of course through the budget. We got to make sure whatever we do, whatever the demand of the electricity in the parking garage is appropriate for us to add additional EV charging opportunities. The timing of this to make sure it's not just in the budget cycle but also the infrastructure of the garage. Right now we have a pretty substantial plan to put improvements into the garage, structural improvements and maintenance of the garage and making sure that EV charging is incorporated in that budget process and of course putting it out to bid to make sure that there's competitive nature to many companies that would potentially help us with this which also includes which is a company that we looked at yeah company that we looked at which would incorporate revenue sharing or fixed fee style service meaning we would charge for the electricity to that >> [clears throat] >> we would use committee, not just in the garage but throughout the airport, make sure we're ready for additional continue to be ready for additional electric vehicle charging spaces >> energy. Yeah. I'm going to I'm going to pause just in case there's additional questions there. >> Am I correct to assume that as fire suppression is the reason why it can't be in particular parts of the garage? >> That that yes, exactly. And from the Sacramento Fire Department, we worked with that to identify where the appropriate location was and what their rules were inside that part of the garage for a fire. Yeah. >> And Nick, I appreciate you raising that. I think the you know, the reason I was looking for an update is that, you know, I feel like an institution like a hub like the airport is such a place that would provide infrastructure and to know that there's only six that can sometimes be either blocked by non-EVs or some a single car that sits there for a week and or longer thus the the resources are limited. So, you know, I'm just a huge fan of electrifying transportation generally and I think as the airport we have some opportunity and I think interestingly potential revenue, right? If we are able to meet the demand that are out there among the community members and charge for it both electricity but then something I think that that's a reasonable thing too to act if that's a direction the airport wants to go. So, I'm a big fan of nudging this forward because it's the opportunity that they have to sort of move the needle on providing access to charging services. >> Yeah. I I couldn't agree with you more. I think I think not just if the airport wants to move in this direction but when we move into this direction, right? We we truly do have to any day when we start taking inventory out there there are it many more than six cars in that garage and we got to make sure we give that opportunity for charging possible revenue collection and um and identify how many do we need uh not just but in the future to prepare for that because like you said, even if we add 30 more chargers, half of those might be taken for a week at a time anyways. So we got to make sure we're we're right sizing uh for that that capacity and uh and control of such. >> Can I ask a question? I was just my follow up is basically like because it's in the parking garage, and to me it feels like one of those like unwritten rules that you like should not and just feels so like yeah just feels honestly rude to like park your car in an EV charging station for a week. Um but that's not personally provocative I guess. Um >> To be fair our signage is not the best there. >> Okay. >> Uh >> I mean your car that's um getting um Yeah I mean like or someone stayed in that spot. >> I mean honestly both, but I mean >> responded here for one day, he needed for one day and you had to be there all day. >> Yeah. That's what I write to me and so I guess to I I just think of like how do you monitor that? It's right is there like a sign that says you cannot use this spot for more than 6 hours? Is it >> For a facility like a staff would work, right? I wouldn't want to put restrictions on a customer to take that. That that would be impossible for somebody to move in 6 hours, right? >> I mean right I totally agree. But I'm just saying yeah I guess I'm just wondering like I guess my follow ups are like what is the average length of a trip? >> Yeah. >> And and so then you know are folks coming in and then it's like you know are how often are these going to be getting used? >> Yeah. >> Like what's the ROI? And um because we're not council meeting on Monday we're like South Burlington doesn't get local options tax on this. It's you know usually goes to third party etc. I would wonder if third party going to get these chargers. Um >> and I would want to know what the infrastructure looks like, what lighting looks like, and then I have other questions regarding yeah, just like the general usage. Because if someone's coming in for a six-day trip and uses a spot, it's not being as I don't know if productive is the right word, but I just want to I would just be thoughtful around that. And that's why to me the potential best thing cuz it's a it's the idea that it's not really the I guess it's technically for monitors or Canadians or or what flying out. >> Right. >> But and I just I they have a lot of questions. >> Yeah, no, these are all valid questions, right? Because we don't necessarily know that. Honestly, the enforcement of parking is something I do struggle with. And even the collection of revenue on electricity in there is something initially that I did not want to charge for because one, do want to encourage additional charging, do want to encourage additional EVs. And even though it's counterintuitive and Murray's needs to close your ears on this, I do want to encourage less use of traditional vehicles to use our garage, right? Framework of sustainability mission. Those are those are those are scope three emissions that we can't control and that are much much greater than just those airports, right? >> What do other airports do? But offer >> A lot of time we did a sample of airports, there's usually between 12 and 20 chargers in airport parking garages with no enforcement and no time that's associated with that. Then that's another big component that I struggle with. These are still our customers, these are still our passengers, and I wouldn't want to say you can only stay in this spot for four days or maybe we have tiers of parking. But again, we're going to drive by that car, we're going to I I'm not going to use that on that type of thing to say that car's been here for six days. What do we do? >> They would tow it. >> what are we >> And I can do that for you. >> I mean, I do see a future where you have you need to have some bay rapid chargers for those who might be coming in, coming out but they don't have six hours and maybe you need to say that's the limit. >> Sure. >> If you want longer term parking for recharging, go to the third floor or wherever it is and you have 30, 40 slow speed chargers for your six, 12, whatever it is a day. Like there could be some tiered where you think about that. Of course some of these rapid charging >> Is this ending? >> Yeah. >> Yeah. >> True. I do think there's an equity component as well. I mean, not everyone has access to charging at home, looks like you know, buildings etc. and that's a challenge or adoption and so to have more community resources where there is dependable charging in places where you might have as a destination like flying out of Newark or places not further to the electrification >> Yeah. Yeah. >> Uh are there any have you noticed anyone who doesn't have a vehicle car parked in that spot because it's available? >> Romeo. >> 100% >> And so if that were a um you know, disability spot what would you do? If you weren't if you weren't if you didn't have, you know, you couldn't park >> Yeah. >> Right. >> We do have the capability of giving tickets as well. Uh that's that's relatively new for us. Not just on the parking and other transportation enforcement. So that that's a possibility to to discourage that. That takes some time and signage and communication. >> But is it an excuse with handicap parking? Do you find there are people who stop them? >> Uh not as frequently. I'm looking at Romeo and on his experience with handicap parking. I don't think people abuse handicap parking as much as EV parking. >> Right. Yeah. >> But I think the EV parking lots for handicap it still is a It's abusing a spot that's specific use that you aren't using. >> Yeah. >> And you pay no attention to using it. >> Yeah. >> They just like don't want to drive around for the first spot. >> Yeah, EV drivers with a very specific section of the parking section where it clearly says it's all evenings this side where it's completely separate from the rest of the lot. >> And that was a way to manage it. >> And and that would be helpful on top of the roof of the garage which helps kind of separate exactly what Roman was talking about. There are some challenges in winter up there that that we need to add into here, but if there be solar panels up there to help protect Yeah, which we looked at in the past as well that [clears throat] again it comes down to the the bottom TV airplane there that that budget right? >> no options but that would irritate me if I don't have a car this if I six spots and three of the cars >> are not. >> are not any cars just they are too lazy to go somewhere else to park >> Yep. >> or find a spot. >> Yep. Yep. >> And that just doesn't seem right resources into that should be >> For that reason. >> For that yeah, you know. Feel like someone hanging out in the um there would be a call from a nurse you know just to run for a cigarette or something like you know. You just you shouldn't be in there just to sleep or something. >> With with 1.5 million people coming in and out of here just on this side of the airport plus another about dropping off we've seen it all. Yeah. >> It's very good actually. >> Yeah. >> Yes. Uh Great. I can move on if if folks are there. Um just a quick uh couple of quick updates not just on things coming to you in the in the near future but also reminder of a couple of announcements that we've recently made Our new non-stop flight to Myrtle Beach has been announced as the breeze through to Fort Lauderdale as well. That starts on May 27th. We're still in the process of announcing our new international rep which we're hoping to in the next week or so. Some of the things coming your way airline use and lease agreement again we've been negotiating for almost two years on this agreement. It's it's a long it's a complicated agreement but we're slowly getting to the finish line and I just want to make sure uh you're aware that this is coming because this is going to be a big one to talk about um hopefully coming commission meeting rejecting first quarter issue of the calendar year new calendar year. Uh rental car contract negotiations are also occurring so these are two of our largest tenants on the airfield that we're negotiating right now. Uh the rental car contract would also be coming to you. As I mentioned earlier we did push out RFP for rental car agencies to bid on. The only agencies that came to our pre-bid meeting were the incumbent rental car companies. So we are now going to a direct negotiation with those three. And it's very similar negotiation process as the airline agreements meaning that negotiate as a group against the uh with the airport. Uh so all all three parent companies of our rental car agencies would be at the table as all the airline signatory companies are at the table uh with us for our airline contract, Host America, Delta, uh United and uh Breeze and FedEx. Uh we also are negotiating a heritage lease. Uh the heritage lease is highly complicated and has been uh assigned, assumed and merged over the last few decades. We are putting together a single single, possibly two master lease to clean things up a little bit in exchange uh again for some capital improvements that not just be our sustainability plan but our growth plan uh at the airport. Hudson Hudson News is also proposing additional capital investments in the airport. Uh we have negotiated or wrapping up the negotiations with them. We have seen a an amendment uh over the last year and a half or two with Hudson News. Uh they've gone through some financial changes as well as what we've asked for uh from them. Uh so we're going to be bringing them us back to you as it's changed the way you've seen it in the past. Uh I'm I also want to add this as well. We are uh negotiating Vantage Technologies which uh would require an amendment uh to their existing lease. Uh best case scenario this might be in front of you on the December Airport Commission meeting uh to include additional spaces that they have purchased that they would like to uh add as part of their uh lease, overall lease square foot. No changes in uh rates or even term length uh but changes in essentially square footage. Uh in >> the first most likely the first quarter of next year year we're going to be looking at putting out a concession specifically food and service concession RFP for the airport. Our contract with Skinny is coming up in 2028 so we're preparing for the first quarter next year to put out an RFP because this is going to take some time to select appropriate vendors to taste some food and to make sure we have what we want and I think at this moment our airport history it's not a simple restaurant it's multiple options throughout the space unlike Brier where there essentially was built restaurants so there's a huge missing hole which is why there's this Skinny Pancake contract. Skinny Pancake is aware of this but they obviously know the contract is coming they're also aware that we of course have to publicly bid this out. Do you get the sense that they have an intent to rebid or guess that I believe they want to >> It's awesome. >> That's a that's a possibility absolutely. Yeah. And not necessarily just through locations that we have today either. We obviously don't want it grow incredibly fast. It's also very important for me to not just purchase local but also have local companies associated with the airport for just for transparency I am not looking for a McDonald's or an Arby's inside of the terminal building we're looking for a local local company. Yeah. Yeah, that's Well, one way or another to uh Skinny Pancake has been doing uh an extensive amount of work that went best for them. Uh it was a it was a tough time after COVID for restaurant companies to recover. Uh they airport was an exception. We had closures of our restaurants because of such short uh staffing. Uh so focusing on where they they can and what we can support to them. Uh we are also working with them on other alternatives. You're going to notice in the next month or two that the previous Chilly Muffin, which is now renamed as Skinny Pancake uh on a kiosk this pre-security will no longer be called Skinny Pancake. It will be called Co-Pilot. Uh still owned and operated by Skinny Pancake so contract all that type of thing. Uh but it will be more of a grab and go deli style, quicker pace uh kind of uh fulfilling a market that no longer exists at the airport, especially for employees, the hundreds of people that work there so that uh obviously that's not the sole intent of this, but also to offer our passengers an alternative. We're also working with them on expanding their alcohol sales. Uh that's very popular. Uh we have these beautiful new spaces all through the airport now. We would like to uh manage that with the city of South Burlington and the liquor control uh department to uh allow alcohol to be uh walked around the terminal room. Yeah. Uh our parking garage statistics are are are good and we've reported many times that October is our busiest month. Average numbers in the parking garage based on the numbers we collect uh is about 57% that really doesn't tell the whole story because we we did hit 100% occupancy throughout the month of October. So again, these are just averages based on the sample that we we collect. Same with the Canadian market. This actually correlates really nicely to going back to skinny pancake, some of the data that we asked them to collect. If you've flown out recently, you'll notice that there's QR codes all over the airport now that you can order food from the QR code, and that includes Castro coffee as well. That data that's collected through that QR code also identifies where your point of origin is, including Canadian passengers, which is almost identical to our aviation statistics as you can imagine. So, it's it's nice to kind of see that correlation between the two data sets. Just a quick snapshot. This this one's not as impactful. This particular chart is impactful. This is the scheduled number of departures for air carrier airline operations. You can see 2008 we had 15,000 scheduled departures for the entire calendar year. 2026 we're projecting just over 10,000 higher than the last years, not as high not as high as 2019. However, like I've been reporting, our scheduled seats and the average number of seats continues to climb in the airport. We're now for calendar year 2025 92 seats per aircraft. So, the number of seats actually being scheduled and for this calendar year projected is very close to the 2008 number and certainly higher than the last over decade. So, we can almost two decades actually. So, we continue to climb and we have increased scheduled seats being scheduled with the airlines. And then finally our passenger statistics uh you can see the calendar year we are still projecting what I've been reported for the last few months, which is just over 720,000 outbound passengers uh in about about an equivalent inbound passengers. The outbound passengers where they are flying and the statistic that's what helps us identify rates and charges, airline fees, all sorts of different things. That's that's what we base our billing to our airlines on which is so important. Uh you can see between the solid blue and the dashed blue, dashed blue doesn't change, so I want to make sure we keep that consistent. Uh the projection for the year is that dashed blue line and then actual numbers are the solid blue. You can see some months we are above, some months we are below our projection throughout the year uh this year. Uh we don't have October numbers, final October uh numbers yet as as we're only four days into the new month uh but we're hoping to be very close to that 2025 number. Just for reference uh that was our highest uh the highest one. Uh one thing that Tim and I talked about as we were preparing uh for the for the uh meeting here is uh hopefully this kind of visually shows a nice uh nice uh thing. Uh I did use AI for this. Uh uh it it identifies the last decade of service, destinations, non-stop destinations at the airport starting in the year ending October 2020 uh sorry 2017. Uh all of the direct flights are listed in in the left uh bar over on the left side. Um bottom row, red numbers, that's the lost flights that we've seen over those years and then the top numbers are the additional flights. Uh so we're talking about this year, year ending October 2026, a total of 19 non-stop markets compared to 10 years ago which we only had non-stop markets. We've added uh quite a few markets uh into uh into the area and you can see that with uh the top uh pluses on the area there if you let me know if you want me to go through which destinations that they are. I think you can I think assumptions based on the three-letter airport identifier. Not all the time. Sometimes three-letter is strange. Uh but you also see there's there's uh decreases in there. Uh and so net total for that 10 years we added seven destinations. We've actually added more destinations, but again the the net total of everything between the the pluses and the minus is seven destination 12 into the 19. 19 is the most non-stop destinations we have ever had at this airport uh going back as far back as the history allows us to to go. Uh we're talking into the 70s and 80s uh before that I was in the bus. Um I did add on the raw data in there too so you can actually see the number of not just destinations, but also the number of flights departing to those destinations. Uh so I'm going to others so Uh and that is my presentation. >> Good. Thank you very much. Any questions on anything for It's correct. >> No. Just thank you for this last two slides. >> Yeah. Thank you. >> Good. Uh should we first on one discussion on >> Thanks Tim. Um this sort of follows from an email I guess complaint uh or inquiry that that Jeff Schulman and I received from someone that lives down near both of us um expressing frustration with uh late night um arrivals, articulating his experience and those that he talks to of having challenges about, you know, sitting um waiting for a gate. Once you get in, waiting for luggage and then equally challenging getting out of the parking garage. That sort of prompted I don't know if we have you know, anecdotal is one thing, but I don't know if we have data that would support, you know, any validity to the complaint, which I have no reason to question um and if we track that for purposes of ensuring that we are improving uh the customer experience particularly and I myself have also been that. It's I I appreciate it's late at night and the last thing you want is to wait for anything. So what you know, delayed delays seem a lot longer when it's 1:00 in the morning than they do at 4:00. So that that was sort of the the impetus behind the commissioner inquiry as to, you know, whether we track that information and if the trends are showing validity to the complaints that are being relayed and if so, are we working on addressing those? >> Yeah, absolutely. I think I think it's a very fair uh question to an inquiry. Um uh we have challenges especially at night, although over the last couple of months the shifting of those challenges is not so much at night any longer uh but during our mid afternoon peaks sometimes it does shift around. Um I do I do want to mention we we have challenge a lot of times over the 15 years that I've been here with this type of operation because of simply up labor. Uh as a reminder, we contract as an airport with the corporate airline partners. Uh we do not contract with the ramp handlers that airline partners contract directly with. So even even prior to this with some pretty demanding language with the corporate airline partners to monitor performance, which also may have resulted in a fine or a hiring of the airport hiring their own third party contractor to manage this type of operation such as Heritage Aviation or some someone like that to bring in those flights resulted in a passionate conversation I would say with the with the airlines. Needless to say, the monitoring of their performance is not something typically would would do all of the time. To add to the the conversation, occasionally this also has some congestion with the air traffic control system, meaning if a flight is waiting to come into an actual gate, it's blocking one of the taxiways and we've asked also asked air traffic control to monitor and track that literally with a piece of paper as some of these their today to monitor those types of operations and the quantities. That is happening less frequently. However, the flights [clears throat] are also arriving earlier than their time allows. So so the way this works is the airlines schedule their staff based on the the block time of an aircraft and the projected arrival at the airport. You get a tailwind, you get faster traffic, you get a direct route, you're going to make it faster and what they've been seeing which I hope is not being said in a negative way with additional routes and additional opportunities that were adding, they're not adding enough necessarily to fulfill those uh irregular operations with arriving early and multiple flights are coming in at the same time that they don't have the staff to to handle each one individually. That's generally what it waits for and happens. 6 to 12 months ago we asked Delta Airlines uh specifically because we were having a major uh issue uh with with Delta. They they came right to the table, offered a a ton of solutions with us um and identified a lot of challenges that they have to fix some of these situations uh adding additional staffing and hiring and and uh coordination to these flights at the midnight banks to to avoid some of these situations. As I said earlier, it's uncontrollable of exactly the early times that flights arrive, but some of those uh uh delays are now happening in the mid afternoon time uh time breaks just because of things being shifted. Uh we continue to monitor. We meet with not just our corporate airline partners but to and this is a a major continuous conversation that we have with all of these corporate folks, but also with our general managers of the third party contractors uh which we don't which we don't have any contractual sway necessarily directly with them. However, the problem of the issue is the airlines also I I miss it. They don't like to see this. Um they they want to make sure that flights are coming in. Uh it's it's quite frustrating for we to to see that and hear that too. I've experienced that as well uh on some of my flights. I ask the questions of what's happening. A lot of times I will text either the in-station manager or the GMs to see what the actual issue is and communication sometimes is a part of that challenge where pilots aren't not getting the correct information to passengers, which exacerbates the issue. An example also would be for deicing or for that that scenario like I did this prior to but a scenario where a destination airport has a delay meaning you can't take off Arlington but the pilots are indicating that it's a delay deicing when it's actually a a Federal Aviation Administration delay on traffic because the destination airport is just too busy. It has nothing to do with deicing. But again once that communication goes out whether it's on the inbound with delays whether it's on the inbound with baggage delays or on the outbound like like I described. That's the first time I've heard if I heard you correctly that's the first time I've heard delays in getting out of the parking garage with our new with our new parking garage access control system. So I definitely want to kind of learn more about maybe there was a erroneous situation or outlier situation that that we need to address. >> And when when did the new because I I know I too experienced a pretty lengthy delay in the garage but my experience may have predated the improvements to the there was still a person there and it was I think a staffing issue was just one person and how who knows how many planes hit so I'm curious when did the system you know that may be an easy explanation that you know we've moved >> Is it 12 12 months a year about that flash? >> Okay. Yeah all right so it likely yeah I don't know but it likely did happen it's more recently than 12 months. My experience might have predated the change the individual that reached out it definitely was within the last few months that that it occurred. >> Yeah I mean I I can tell you No, no, no, no. It's a fair, it's a fair response for me to provide that, you know, that like that's so surprise, you know, that you are aware of some of the other challenges and even like the response it's someone else's fault, but at least I now understand, you know, who bears responsibility to provide and I'm also happy to To whom may I ask in a fair response like to whom should these be directed at the airport? I mean, it's one thing to come to me and I'm happy to pass them along, but is there a customer service person or who has more direct, you know, that that I should direct this individual to for purposes of future comments? >> Yeah, we we we definitely want to hear about this that the problem even though it may make sense to go directly to the airline for concurrently maybe, we definitely want to hear this because otherwise we never will know about these individual situations. And of course, in addition to that one individual, there's 80 other people on that flight, right? On our website, we do have a help desk system and we do track those those items if people report them. We have seen a decline in those types of comments especially since from about 12 % so when it was a real really good challenge. And I I do want to say too we still and I still take it extremely seriously exactly for the reason that you just said because it still impacts the experience of the customer no matter what. I and customers have no idea what I just said and no idea there's a third party contractor or even the airline that they're flying on which could be a smaller regional jet is actually not the corporate airline that is painted on the side of the plane, right? There's many different layers that go in there. At the end of the day, it doesn't really matter. It's the total customer experience that we need to remediate. >> Thank you. >> Yeah. Yeah. Thank you. >> percent sales tax on that same fuel sale. Um, and we're looking at continuing to request those funds back to the airport. As of fiscal year 2025 those funds were in excess of $1 million in the in the account that we're asking to be returned to the airport to use for our fuel revenue so that we can use those for aeronautical purposes along with additional items. My hope is that in month between the month of November and March to bring for a letter that I have submitted to the city of South Burlington city council. And prior to that sharing that letter with the council. >> The the money the state collects while only half a million comes back here the rest goes to the other airports in the state. It doesn't go into the general fund. Just that's not. >> Uh, as of 2020 Right, as of 2020, yes. Prior to that? >> No. >> Um, so yes right now that that fuel tax because it's being used for aviation purpose is an appropriate allocation of those funds because there's no aviation program in the city of South Burlington that that's why it's a little bit different conversation now. Uh, so like I mentioned I will share our progress in our communication with city of South Burlington prior to it being presented to their city council. Where is anything else on the conclusion point We'll run through the conclusion to our council with presentation of earlier speeding session. I know that this is your venue sponsored Andrea Chip you had some >> Uh no, I have nothing further. It's just it's going fast and I'm constantly feeling, you know, we're we're playing catch up. That's all. >> Absolutely. Thank you. Uh anything else that came up in today's meeting that we would like to add to the follow-up list for the next meeting? All right, hearing none, we'll close out 13. We'll move on to 14, which is adjourning to a professional adjourn. Those we're adjourned. Thank you, everyone. Thank you all. >> everyone. Take care.