2026-10-22 - City Council Budget Hearings

Summary

Based on auto-generated captions (some misheard names and numbers). Day 8 of the 2027 proposed budget hearings, chaired by Lesli D. Harris, with Matthew Willard and Aimee McCarron asking questions. The captions cover the morning session only and end during the library's presentation.

Agenda

Hearings on Office of Inspector General and Ethics Review Board, Independent Police Monitor, French Market Corp., Regional Transit Authority and others.

Sources

Video

Watch the video

Transcript

These are auto-generated captions; names and numbers may be misheard.

Transcript

05:20All

05:34right, y'all. We uh are at 9:31.

05:39Love this for us. Good morning. First up

05:42is the Office of the Inspector General

05:44and the Ethics Review Board.

05:52Good morning,

05:53>> Brandy. You got your green on, too?

06:22The floor is yours.

06:24>> Thank you and good morning.

06:26The New Orleans Office of Inspector

06:28General has a history of mitigating

06:31fraud, waste, and abuse at unprecedented

06:34levels. Um, since our inception, UIG has

06:37identified approximately $196 million in

06:40city funds that were spent in a

06:42fraudulent and/or wasteful manner. We

06:44are continuing and will continue to

06:46identify and mitigate fraud, waste, and

06:49abuse. It's important to note um that as

06:52city council members, your support and

06:54partnerships are central to our work to

06:56eradicate fraud, waste, and abuse. Last

06:59year, for example, DOI identified the

07:02increased need for oversight of about

07:03$122 million in taxpayer allocated

07:06funds.

07:07>> Ed, can you pull the microphone closer

07:09to you?

07:09>> Sure. Last year, for example, the OIG

07:12identified the need for increased

07:13oversight and about $122 million in

07:16taxpayer allocated funds to offices like

07:20the sheriff's office and the Orleans

07:21Parish Communications District.

07:23Following our recommendations, the city

07:25council began drafting an ordinance

07:27requiring these outside agencies to

07:28track expenditures in city brass,

07:30thereby allowing for greater oversight

07:33of taxpayer money. Um this year alone

07:36we've identified about $16 million in

07:39potential economic loss prevented and

07:42given our budget that gives us a rate of

07:44return on the city's investment in us at

07:46about 369% which is a pretty good

07:48investment. Um, at this time I'd like to

07:50introduce my staff. My, um, deputy

07:53inspector general Alli Burls, Chief of

07:55Investigations, uh, Chuck Williams, uh,

07:59Chief Evaluator Patrice, uh, Rose, and,

08:02um, we can go ahead and get started.

08:06>> Good morning. The Office of Inspector

08:08General has four overarching goals. They

08:11cover nine objectives. Goal one is to

08:14prevent and detect fraud, waste, and

08:16abuse. We do this by providing a

08:18citizens academy and departmentwide

08:20trainings to citizens, department

08:23managers and legislators where we

08:25discuss our work and how we can help to

08:27prevent fraud, waste and abuse. We also

08:29investigate allegations of fraud, issue

08:33best practice recommendations, monitor

08:35high-risisk procurements, and work

08:37collaboratively with the Bureau of

08:39Purchasing. Goal two is to focus our

08:42activities on the right issues at the

08:44right time. Our objective here is to

08:47make sure we're directing the

08:49appropriate resources on issues that

08:52have the greatest impact to the city and

08:54its citizens. To this end, we conduct a

08:57risk assessment, develop an annual work

08:59plan, and strive to provide timely

09:02recommendations for positive

09:04improvements. Part of our goal is to be

09:06timely and relative. Part of our goal to

09:09be timely and relative involves making

09:12sure we monitor current event and

09:14emerging trends and maintain

09:16relationships with external partners who

09:18can provide us with critical

09:20information.

09:22>> Morning council. Uh I'll be providing

09:24our goals on providing credible and

09:26accurate reports and communication of

09:27those reports to governance and the

09:29citizens. Our goal three is to provide

09:31credible and accurate reports. We will

09:34uh do so by ensuring that our projects

09:36are performed by independent staff

09:38members. That is they're free of both

09:39professional and personal uh conflict.

09:42We will do that by uh maintaining

09:44organizational independence as required

09:46by the city council or excuse me by the

09:48uh city ordinance and city charter.

09:51We will require our staffs to obtain uh

09:54continuing professional education and

09:55maintain their certifications uh and uh

09:59which would include receiving advanced

10:00degrees and obtaining prior work

10:02experience uh and and then earning

10:04national nationally recognized

10:06certifications. We'll also ensure that

10:08our OIG develops and implements

10:11methodology in accordance with

10:12professional standards to maintain high

10:15degree of quality control by developing

10:17policies and procedures and ensuring

10:19that our personnel understands those

10:21policies and procedures. Then finally,

10:23we will communicate those reports to the

10:25citizens of New Orleans. We will uh

10:28communicate our findings and other

10:29informations with managers and those

10:30charged with governance and uh inform

10:33decision makers of findings, identify

10:35causes of reported problems and work

10:37with decision makers to develop

10:39recommendations that serve as a basis of

10:41improvement. Finally, we will publish

10:43those uh reports and findings to city

10:46governance department managers and those

10:48charged with governance and then finally

10:50to the public.

10:53>> And as you can see here, our office has

10:55grown significantly. We now have 25

10:57employees.

10:59This is our org chart. Um we have four

11:01departments. Audit, inspections and

11:03evaluations, investigations, and IT and

11:06intelligence analysis.

11:15No, I

11:17>> Okay. Um this

11:20>> Oh, yes. So, so we have several projects

11:23underway. Um and we're going to continue

11:24to ensure the city's limited resources

11:27are used in in efficient and effective

11:29manner. Um you know we we just don't

11:32have the money uh to not ensure that our

11:36limited resources are being used in the

11:38most efficient and effective manner. Uh

11:40for instance our recent review of

11:41equipment maintenance division fleet

11:43operations revealed that the uh city

11:45purchased software to the tune of about

11:47$500,000 and uh that software was never

11:50installed on about 60% of city vehicles.

11:53So, we can't spend $500,000 and not have

11:56that money put to good use. And, you

11:58know, as as an aside to that, the 64% of

12:01the vehicles that weren't installed on

12:03were police vehicles. And as you know,

12:05we have multiple police investigations

12:09um involving where the the police

12:11officers themselves are the subjects of

12:12payroll fraud. So we cannot continue uh

12:17to we we we we must continue to ensure

12:20that the city's limited resources are

12:21used in the most efficient and effective

12:23manner. Um

12:26sometimes um our reports hit on

12:28financial operational as well as

12:30organizational risk. Um sometimes they

12:32hit on one, sometimes they hit on all

12:34three. Um recently we produced a report

12:36on Nord um which identified that Nord

12:39was not consistently conducting proper

12:41background checks to ensure the safety

12:43of our biggest resource, our children.

12:45Um UIG will continue to aggressively

12:49identify fraud, waste, and abuse and

12:50hold public officials accountable uh

12:52whenever we find them abusing their

12:54office for personal gain. Um we have any

12:57other slides? One more.

12:59>> And um this is our budget with the

13:01original numbers we were given. Since

13:02you all know our budget is actually

13:04fixed and it will be going down by about

13:06200,000 this year.

13:10>> Certain questions you may have.

13:12>> Yeah, there's a disparity between the

13:14budget book and your presentation.

13:16Brandy, you might be able to explain

13:17this. On page 358, the 2026 adopted

13:22budget total is 3.9 million, but the

13:25presentation notes that it's 4.4

13:27million. And the same for the 2027

13:30proposed budget. The budget book is 4.2

13:33whereas the presentation is 4.4.

13:36>> So I didn't complete the presentation.

13:37I'll start with that. The adopted budget

13:40is correct for adopted. Their budget was

13:42amended because if you recall the um

13:45revenues went up for general fund and so

13:48these agencies, the OIG independent

13:50police monitor, they get a certain

13:51percentage of the budget. So we had to

13:52increase their budget. So their amended

13:54budget did change for 2026 but the

13:56adopted budget did not um change. I

14:00cannot speak on why the proposed budgets

14:02taste this in their presentation. I

14:03defer to the department.

14:06>> Do you have any insight on that?

14:08>> Those were the number we were told I

14:10think from budget to put it.

14:13>> I we don't this but who did you speak to

14:15about your presentation? I can talk to

14:17you offline but the budget book is the

14:20factor and you all should have access to

14:21Qua to pull your data.

14:23>> Okay.

14:24>> This is this is for many of the agencies

14:26appearing today. the ethics review board

14:29um office of independent police monitor.

14:32>> So those offices we don't work directly

14:34with them because they're external from

14:35the um administration and so like the

14:38other agencies who came yesterday they

14:39get their data should come from the

14:40budget book.

14:41>> They always give us the number to use

14:43for this is the previous year's budget.

14:46>> Okay, y'all figure it out. What but what

14:49number are we working with?

14:51>> Our budget went down 200,000. We had we

14:54did not have a budget number until after

14:57the powerpoints were due.

14:58>> Yes. So I will say that the request that

15:00goes to the outside agencies is before

15:02the budget book is out and the budget is

15:05finalized. So some departments are using

15:08past numbers because the request from

15:10council comes a little earlier.

15:11>> I mean the good news about many of the

15:13agencies you guys are a percentage of

15:15the general fund budget. So

15:17>> it is what it is. Do you have a surplus

15:20that you're running? So um in the past

15:23years we have had a surplus and we've

15:25returned that surplus but as we um in in

15:28the past couple of years we have hired

15:30to our capacity. So um in the last

15:32couple of years we've given back

15:34anywhere from 500,000 to 2.5 million. Um

15:37but for the coming year we won't be

15:39giving back as much because we've hired

15:41more employees and we are operating

15:44within our budget. So the numbers that

15:45we're given we are continually ensuring

15:47that we obviously are not overspending.

15:50>> Okay. Well, let's stay in touch on your

15:52surplus because we might have to sweep

15:53that. Council member Willard.

15:56>> Thanks, Madam Chair. Just a couple of

15:58questions. Uh, thank you guys for being

16:00here today. Um, I noticed that there's a

16:0335,000 budgeted for conventions and

16:05travel. Um, could you touch on that?

16:08We're really trying to limit that across

16:10the city.

16:11>> Yeah, sure. So, um, the Office of

16:12Inspector General is unlike any other

16:15city employee.

16:16>> Sure. Um, so when we produce reports,

16:19our reports are highly technical. Um,

16:21and when we produce reports, they are

16:23never disputed because the people that

16:26write our reports are JDs, PhDs, um,

16:30accountants, CPAs. They're either CIGA,

16:33CIG, um, or myself, um, CIGA and and CIG

16:37certified. So, um, it takes an

16:39inordinate amount of training and

16:42subject matter expertise to continue on

16:44in those professional design. continuing

16:46education to Okay.

16:48>> And and and if we don't have those

16:50continuing education credits, um we um

16:54it impacts our certification.

16:55>> Sure. And then um 100,000 for outside

16:59legal services. Is that in preparation

17:02to write the reports or

17:04>> No. So So we have a general counsel. We

17:07we haven't spent that. We don't

17:08anticipate on spending that, but

17:10>> Okay.

17:10>> But it's a retainer in case we need it.

17:13>> Okay. cuz I it looked like the last

17:15couple of years you you didn't have

17:16that.

17:17>> Um well, we had it but we didn't I think

17:20the last year we used 20,000 in outside

17:23services. So it's what happens at the

17:25end of the year. We just give the money

17:27back. We don't need it. But I'd rather

17:29have it and and designate it um cuz

17:32people like to question our activity

17:35mainly the the the people that are we

17:37are holding accountable for their bad

17:39behavior. So, I need to make sure that I

17:41have fees and money for legal

17:43representation to ensure it through.

17:45>> Okay, sounds good. Um, like I said, we

17:48we frequently give enormous amounts of

17:50money back in identified about 20

17:53million so far this year. So, our rate

17:55of return is about 360%.

17:57And that doesn't include all the people

17:58that have been arrested, indicted, and

18:00convicted of using their public office

18:01for personal gain. So, we continue to be

18:03a really good asset for the

18:04>> Okay. Um, and then how do you guys

18:06decide where where you go next? what

18:09departments to look into, what

18:11contracts, services.

18:14>> Yeah. So, um, does somebody like um give

18:18you a lead or

18:20>> So, so we have a um and and I'll let um

18:23the deputy talk about it a little bit

18:25more, but we have a um a risk assessment

18:27process. And our risk assessment process

18:30focuses on operational, organizational,

18:33um reputational, and now more than ever,

18:37financial risk

18:38>> because every dollar counts.

18:40>> Absolutely. Um, we used to do every year

18:43we'd select 25 entities and we'd have

18:46them fill like a survey and we'd go do a

18:48deep dive. We'd meet with them. We'd

18:50kind of do like an analysis and give

18:53them a risk score, but now we dedicated

18:55one employee to do that full time. So,

18:57we're going to be hitting up all the big

18:58departments every year.

19:00>> We also rely on tips that come in as

19:01well.

19:02>> Okay. Awesome. Well, keep up the great

19:04work. Thank you.

19:05>> Thank you. Appreciate it.

19:06>> I do have one more question. And I see

19:07you have in the queue a 2027 report on

19:10recycling services. Given the fact that

19:13that might be in dispute during this

19:15budget season, is there any way to

19:17expedite that report?

19:18>> Yes, it should be coming out soon.

19:20>> Okay. Soon as in before budget season's

19:23over. Can we get a preliminary

19:24>> budget season over?

19:26>> November 9th. Soon. November 19th.

19:29>> We'll try. Okay.

19:41Um,

19:42>> will it come out before 2027?

19:45>> Yes.

19:45>> What was the question?

19:47>> Recycling.

19:47>> Recycling

19:49>> that Adam is doing.

19:50>> Oh, Adam is he's we have an evaluator

19:53who's working on sanitation and it will

19:56include a little about recycling, but

19:58it's it will not be out before the end

20:00of this year.

20:01>> It will not be

20:02>> not the end of this year. Is there any

20:04way, my question is, is there any way to

20:06expedite that given the fact that we are

20:08in the middle of

20:10>> deciding on budget and that might be

20:12some important information to have.

20:14>> Well, it it's possible we can pull that

20:16particular issue out maybe and uh pre

20:20present a letter just specifically on

20:23recycling. I'm natural to speak with him

20:25about we may be able to pull some of the

20:27information out into an expedited

20:29letter, but please keep in mind when we

20:32write these reports, we have standards

20:33for the GAO that have to be completed.

20:35>> We have to have a comment period and all

20:37that, but we will have a letter out soon

20:39and recycling.

20:40>> Thank you.

20:41>> Thank you.

20:41>> All right, Ashley.

20:44Up next is the office of the independent

20:46police monitor.

20:50Heat.

21:03Heat.

21:28Yeah, that one.

21:36>> Oh, the keyboard.

21:47Good morning.

21:48>> Good morning. Thank you for this

21:50opportunity to address the council and

21:53the public on the office of the

21:54independent police monitors budget for

21:562027. I'm Stella Cement, the independent

22:00police monitor for the city of New

22:02Orleans. And I'm joined today with

22:04Cricelle Williams, our deputy police

22:06monitor, and Renee Livius, our office

22:09and budget manager. She's sitting right

22:11there.

22:17There we go. Our presentation today

22:20starts with the status of our stated

22:22goals for 2026.

22:30In 2026, the Office of the Independent

22:32Police Monitor expanded our mediation

22:35programming and services. We increased

22:37our community district pilot program,

22:40which provides mediation services to the

22:42community to resolve disputes that would

22:45otherwise demand police officers time

22:47and attention. Similarly, we expanded

22:50the post investigation mediation program

22:53to include cleared by body camera cases

22:57and we've received over 40 referrals to

23:00this program so far this year. Due to

23:03budgetary issues that we faced in 2026,

23:06we did elect to push our recruitment and

23:09training of our new class of mediators

23:11to 2027

23:13when we will be able to accommodate this

23:15in our operational budget. The

23:17recruitment of a new cohort of mediators

23:20occurs every two years, but in light of

23:22our budget in 2026, we elected to do

23:25this um on a three-year um interval, and

23:30we will be providing that in-depth

23:31training to the new mediators in 2027 as

23:35well. In 2026, the OIPM completed the

23:39virtual public archive, which is now

23:41available on our website. We continue to

23:44make significant progress with our

23:46public facing database with officer

23:49force award and discipline data and the

23:52beta is now done. We're trying to

23:54finalize this um this interface before

23:58the end of the year so it could be

23:59publicly released. We're working with

24:01NOPD on that goal. In 2026, due to

24:05budgetary issues, we ended the monitors

24:07mic radio show. The monitor's mic was

24:10designed to provide more transparency

24:12and information to the public about the

24:15way that they're policed and give the

24:17and give them a platform to engage with

24:19leadership and stakeholders making

24:21policing decisions. Our final show was

24:24an interview with Chief Kurt Patrick. We

24:27thank all of the partners, elected

24:29leaders, stakeholders, NOPD, and

24:33community members for coming on to the

24:35show and all of our listeners for tuning

24:37in. you can now access the shows

24:39effectively as podcasts on our website

24:41and on Spotify. So that way we're adding

24:45to um institutional memory regarding

24:47policing.

24:49We're happy to report that the majority

24:51of our goals were completed or are

24:52currently in process and we anticipate

24:55that we will um be done with some of

24:57those goals by the beginning of next

24:58year.

25:00There are some goals that will be

25:02carrying into 2027 and we'll discuss

25:04that later.

25:07Sorry.

25:10Come on.

25:13Next, I will provide a brief overview of

25:15our personnel.

25:17This chart, this chart provides an

25:19overview of OIPM's personnel. Um, these

25:23are our full-time employees. We do have

25:26some vacancies, but we will not be doing

25:28any hiring in 2027.

25:34Looking to our organizational chart in

25:362026, we have our full-time staffing was

25:39consistent. However, our general

25:41counsel, who is a contractor, left and

25:44we've been unable to replace her through

25:46the RFP process. It is a goal to replace

25:49this contractor position in 2027.

25:52Um, and I believe that RFP is still live

25:55right now. So, if anybody is watching,

25:57please apply. In 2027, if we do lose a

26:01full-time employee, we will seek to

26:03replace them if our budget allows and

26:05the hiring freeze is lifted. I will flag

26:08for the council that the OIPM does carry

26:10a $100,000 wage reserve in our personnel

26:13budget. And if we're required to, as we

26:16were in 2026, we may tap into some of

26:18that personnel fund to supplement our

26:20operational budget if needed.

26:27Now looking to our 2027 OIPM goals,

26:33we will pivot to more report and audit

26:36based goals for the next year, such as

26:38prioritizing reports that we started in

26:412026, but will finish and release this

26:43next year. That includes reports on

26:46facial recognition, technology, criminal

26:48investigations, lawsuits, and claims.

26:52For example, in 2026, we submitted our

26:54first truncated case review to the NOPD.

26:58In that, we critically reviewed a use of

27:00force investigation regarding an arrest

27:02that occurred in the French Quarter

27:03where strikes against the individual

27:05being arrested were not recorded in the

27:07force statement. This case review will

27:10be eligible to be released to the public

27:11at the end of October. But in 2027, we

27:15will continue to expand these case

27:17reviews in order to provide more timely

27:19reviews of NOPD's formal disciplinary

27:22investigations and use of force

27:24investigations.

27:28As mentioned earlier, in 2027, the OIPM

27:31will recruit and train a new cohort of

27:34mediators for the community police

27:36mediation program. All selected

27:38mediators from the community will

27:40participate in an intensive 50-hour

27:43training that will help prepare them to

27:45mediate the three types of mediation

27:47that our office currently provides,

27:50which includes the traditional police

27:52community mediations,

27:55mediation between community members, and

27:58mediation between NOPD employees and

28:01NOPD employees and supervisors.

28:05On that note, in 2026, the OIPM started

28:08drafting the process and the policy for

28:11the expansion of the mediation program

28:13to include these mediations between NOPD

28:16employees and NOPD supervisors and

28:19subordinates. This draft policy is

28:22currently under review at NOPD and will

28:24be provided to stakeholders in the city

28:26attorney for review before being

28:28implemented in 2027. We look forward to

28:32formally adopting and launching this

28:34program in 2027. Though I will flag that

28:36in 2026, the OIPM informally led two of

28:40these mediations for the NOPD already.

28:49In 2027, the OIPM will be completing an

28:52audit into public integrity bureau

28:55classifications of formal disciplinary

28:57investigations that we started this

28:59year. Additionally, we will audit case

29:01refusals and evidence exclusion that is

29:04recorded under chapter 1.2, paragraph 16

29:07of NOPD's policy to determine if there's

29:10officer misconduct or illegal searches

29:13and seizures that are threatening the

29:14ability for successful prosecutions to

29:17occur in criminal district court. And as

29:20we do each year, we intend to continue

29:22to expand our community engagement. And

29:25this includes our work with the police

29:27community advisory boards, which I will

29:30highlight we are still very interested

29:32in coordinating and would love to work

29:34with the council and with city

29:36leadership on um on that endeavor.

29:40All of these goals that we listed are

29:42budget dependent. However, we will

29:44continue to be responsible stewards of

29:46taxpayer dollars that we are funded with

29:49and make necessary decisions to pivot or

29:52cut costs as needed while still

29:54achieving our mission and serving the

29:56public.

30:04So moving on to our budget summary and

30:06our proposed budget for 2027.

30:11The OIPM receives.16%

30:14of the general fund each year pursuant

30:16to statute. Additionally, in the coming

30:19year, the OIPM intends to explore grant

30:21opportunities. I anticipate that we will

30:24be able to address this more in our

30:26publicly released 2027 work plan by the

30:29end of the year.

30:35Thank you for hearing from the office of

30:37the independent police monitor and we

30:39welcome any questions.

30:41>> Thank you. Any questions? No. Thank you

30:43for your presentation. Thank you so

30:45much. Thank you.

30:46>> Up next is the French Market

30:48Corporation.

31:05Thank you.

31:17That's okay.

31:34Heat. Heat.

31:52Y'all ready for us? Okay. Good morning,

31:54Hudat. I know everyone's minds are in

31:57Paris right now, but we're going to keep

31:58it here for a few minutes.

32:04All right. So, I'm going to start with a

32:05review of our goals from 2026.

32:08Completing building E was one of the

32:10biggest goals that we had. So, some of

32:12you are not as well versed in this um

32:15haven't been through the trenches. So,

32:16we'll bring you in a little bit. So,

32:18after during IDA, there was major damage

32:20to building E, which is our main

32:21administrative building. What was found

32:24was that it wasn't specifically IDA

32:26related damage. It was building issues

32:28from when the building was built in in

32:30the 1970s. And so, French Market had to

32:32go into our coffers, into our reserves

32:34to rebuild that building. So, there was

32:36a big push to get us back into that

32:38building. It ended up being about a $7

32:40million project. So that all came from

32:43French Market reserves. Typically

32:45speaking, French Market, as you all

32:46know, has a franchise agreement with the

32:48city. And so we give $100,000 in rent

32:51payment or 20% of our um net revenue,

32:54the greater of. We've always loved to

32:56give money back to the city given given

32:58this situation and the upper pentalaba.

33:01We haven't been able to give as much

33:02recently. So one of our kind of

33:03overarching goals is let's get back to

33:05that place. Let's get back to the place

33:06where uh we can be giving money back.

33:08So, with building E, there was a huge

33:11push to get that project done, to get it

33:13done right so that we could get back in.

33:15A couple highlights I just want to say.

33:17Uh, we moved back in in August and we

33:19already have had some community meetings

33:21hosted in the building. Uh, FQMD has

33:23hosted some of their meetings in the

33:24building. So, we really take it

33:26seriously that it is a public asset and

33:28we're always looking for ways to share

33:29that with the community. So, we're

33:30excited and we also think that that can

33:32drive down costs for other community

33:34agencies who may be paying rent

33:35somewhere to uh to host a meeting.

33:41the Upper Pentala project. So, as you

33:43all know, graciously city council

33:45assisted FMC in using 8 million uh

33:47dollars in bond funds for this project.

33:49So, this was a long-standing project. It

33:51had been out bid out several times. All

33:53these projects kind of came together. Uh

33:55there was balcony repairs that were

33:57needed. There was roofing work that was

33:58needed. There were there were water

34:00intrusion issues that were a problem.

34:02And it was costing us a tremendous

34:04amount in maintenance. And so, uh,

34:06Leslie Ally, the former director, really

34:08worked with city council. We're super

34:10grateful, um, to get that $8 million.

34:12Does not cover the cost. Uh, it's going

34:13to be about a $12 million project all

34:15in. But, um, again, we're working really

34:18hard. We have about a million dollars in

34:20revenue from residential tenants in that

34:23building annually. So, having them out

34:24of the building is hurting our bottom

34:27line. But, that's something that you're

34:28going to see in the budget as we move

34:30into 2027. We're anticipating

34:32reoccupying that building about halfway

34:34through. And so we'll be able to start

34:36bringing that residential rent back

34:37online. We're already working with

34:39people. Um the the board just approved

34:41the appraisal for the um to set the

34:44baseline from for market rents. That

34:46appraisal or the RFP should be going out

34:48next week and then we'll start we'll get

34:50that the board will approve those rents

34:52and then we'll start sending those out

34:54to people. We have a waiting list for

34:55that building. So we're confident that

34:57once we can get through this project uh

35:00we can move forward.

35:02Um

35:03it's a historic building, so we know

35:05there's exposure. We've had a few things

35:07come up along the way, but we're holding

35:09things pretty tight. Uh we anticipated

35:11kind of a a larger amount for change

35:12orders on that project. Um so we're

35:14continuing to move through and we're

35:16pleased with the progress. Tuna was a

35:17low bid on that and we've been really

35:19pleased with their work on this. They've

35:20really been working with us. They've um

35:22dealt with some hurdles. The the mill

35:24work operator went out of business in

35:26the middle of it and they stepped up and

35:27they're making it happen. So very

35:29grateful. We're really excited to bring

35:31this building back online uh in its true

35:33glory of what it should be as a historic

35:35asset for the city.

35:38One of our big goals for 2026 was just

35:40really increasing local engagement

35:42specifically in the French Quarter. And

35:44so as we've stepped back and we've

35:45looked at kind of changing market needs

35:47and retail and just kind of how people

35:49are engaging with the city, what we

35:51realized in interviewing people was that

35:53there was a disconnect and that people

35:56had once really felt a connection to the

35:58French market and we're not seeing that

35:59as much. And so we wanted to start close

36:02and kind of build our way out, you know,

36:03and so I'm a firm believer that every

36:06resident of the city of New Orleans um

36:08is a part owner of the French Quarter

36:11and that we all, you know, it belongs to

36:12all of us and that everyone should feel

36:14that way. So it was really important for

36:16us to start close. And what that meant

36:17was we've done a lot of survey work with

36:19our with our vendors and our tenants and

36:21the people who visit the market. uh we

36:23we've worked on a strategic plan for the

36:26market itself where we had uh Truckwise

36:28who does great work in the city uh

36:30literally come table and just talk to

36:32people who are moving through the market

36:33and ask them what they're looking for.

36:35And so as one of our goals um or one of

36:39one of the things we heard was that the

36:40the kind of big festivals that we were

36:42doing were actually taking away from the

36:44market and not adding to it. So

36:45obviously Creole Tomato we're going to

36:47keep that. Uh that's our signature

36:49event. So we had our 40th annual this

36:50year and it was amazing. We did um a

36:53Miss Creole Tomato contest at Oz. And so

36:56the winner um got to be Miss Creel

36:58Tomato and was the MC for the festival.

37:00It was really fun. It engaged a totally

37:02different population that we than we've

37:04usually usually engaged with. Um we

37:07engaged with some influencers and then

37:08what we saw is because it was June, it

37:11was kind of a slow news week and so we

37:13had a lot of influencers coming who just

37:15needed to generate some content. And

37:16then day two of the festival we had all

37:18these college kids come which was great

37:21because you know we've been talking a

37:22lot with Tulain about the fact that

37:24there's a real disconnect between our

37:25you know between Xavier Lyola Tolane you

37:29have these kids who are coming here and

37:30they're getting this great education and

37:32they're not getting that investment in

37:33the city. So we've been really excited

37:34to see some of these projects that we've

37:36been working on are actually working. Um

37:39I will note the bouquet is this weekend.

37:41So if you're you know watching um or you

37:45guys here. So this is really an event

37:47for locals. So um on Saturday 11:00 to

37:514:00 it's a free event. Kids come in

37:53costume. We had 700 kids show up last

37:56year which is typically all local kids.

37:58And we do free trick-or-treating. We do

38:00face painting. Um there's a petting zoo.

38:03It it's just a really fun local event.

38:06Our vendors love it. They all have a

38:08balloon on their store. If you have a

38:09balloon on your store, that means

38:10there's trick-or-treating inside the

38:11store. So, it's just it's one of those

38:13things that it's nice to see the

38:15community come together and show up.

38:21So, the shift in marketing efforts when

38:23when I came to French Market, most of

38:25our marketing was print advertising.

38:28And not to not to disparage print

38:31advertising, but what we recognize is

38:33there's a real shift to online

38:35engagement. And so we've worked really

38:37hard with both local influencers, media,

38:40and media companies to start to move

38:43that online. And so we've worked with um

38:45some locals like Quinn Bishop on

38:47Orleans, Diane Honory, uh Buku Local to

38:51really get our messaging out and hit

38:53people that we haven't been hitting to

38:55say, "Hey, there's something for you

38:56here as well."

39:00Um, and so just kind of by the numbers,

39:02so one of one of the partnerships that

39:04we've had is with NextStar Media, and

39:06they are very data techsavvy. And so

39:09what we did with them is really looked

39:11at targeting specific audiences to see

39:14who is engaging with our advertising.

39:17And so we kind of broke it up into

39:18different advertising campaigns. So

39:20you'll see here we did a 50 plus, 20some

39:23family audience. And then this Houston

39:25Atlanta. So, the Houston Atlanta was

39:26actually a secondary campaign that we

39:29ran. And I'll just draw your attention

39:31to the fact that we had almost a million

39:33impressions on social media. And so,

39:35when we're talking about, you know,

39:36we're hearing a lot in these in these

39:37budget hearings and just across the

39:39board of like how do we sustain and we

39:41have to create a great city for our

39:44citizens, but we also know that bringing

39:47in outside dollars is really useful to

39:49us. And so that's why we knew that those

39:51were two groups that are regional

39:53travelers who like to come to New

39:55Orleans. And so that's why we targeted

39:57those so that when they're coming,

39:58they're knowing, oh, hey, I can come. I

40:00can spend money here. Here we're telling

40:02them how to engage with our city. And so

40:04we're really proud of that. Uh the other

40:06thing I want to point out is just

40:07between July and September, we had um

40:10over 2 million views on our Facebook

40:12page, which is a huge increase. And I uh

40:14credit that a lot to you know our

40:17marketing team has working been working

40:18really hard and that's something that

40:20we'll be working more on in the future.

40:25So

40:27excuse me one of our other major goals

40:30was to fill vacancies. Right? So I

40:31talked about building E. When we were in

40:33building E, what that meant is that

40:35French market offices were occupying two

40:37groundf flooror retail spaces in the

40:39upper pentala which is critical retail

40:41space. And so it was really important to

40:44us to get out of that building so we

40:45could get retailers into those spaces.

40:47Um and so and then there was also a

40:50vacancy in the farmers market. So we've

40:51had some of these vacancies come up and

40:53so we we've been really excited to

40:55engage and to get people into these

40:57spaces. Um and so I kind I just put this

41:00chart together for you guys cuz I

41:01thought sometimes just easier to see

41:03kind of the the totals and the numbers.

41:05These are the 2026 leases that we have

41:07executed. And so we have um the

41:10collective shop which at 528 St. Peter

41:12was vacant and so we were able to

41:15activate that space. Um only coffee in

41:18the farmers market and so that space was

41:20formerly um French market produce and so

41:23we've been able to to move forward in

41:25that as well. The soul study which is

41:29kind of a a personal favorite just

41:31because it really hits what we were

41:32trying to do. So um Christian Davenport

41:35is a poet and he's also an artist. And

41:37so you go in and he writes a custom poem

41:39for you, but it's in this very immersive

41:41environment. And what we've done is we

41:43realized through this strategic leasing

41:45process that we've been in since 2023.

41:48People are looking for something more

41:50than they can just do Google Lens and

41:52buy it on Amazon. They're looking for an

41:54experience. They're looking for a

41:55one-of-a-kind moment. And so that's what

41:57we're trying to get to is, yeah, you're

41:58still going to have your stores. People

42:00still want to buy stuff. You know, the

42:01sock store uh does about $1,000 a square

42:04foot in sales. I mean, they they're just

42:06it's amazing. But people are looking

42:08for, hey, I can't get this anywhere

42:10else. So, we're really excited about

42:12some of these. And so, that was one,

42:14too. There was a vacant space. Actually,

42:15an RFP was done on that space. The lease

42:18fell through on that RFP before I

42:20started. Um, and so it was vacant and we

42:22went back out, we put it on the market,

42:23we were able to to do this lease. Um,

42:26Paradise Garden, it was actually, and

42:28I'm sorry, there's a typo here, that

42:29should say 16200, not zero. Apologies,

42:32but the numbers on the bottom are

42:33correct. um she was actually in a larger

42:36space in the district and really

42:38couldn't handle it and was paying well

42:40below market rent. And so we said, "Hey,

42:43your space is going out, but there's

42:45other spaces available." And so I I

42:47talked to her yesterday and she's like,

42:48"Casey, it's so great. I didn't even

42:50realize how good it was going to be." So

42:52it's it's nice to see like yes, some of

42:54this change is uncomfortable, but then

42:56to see people who are succeeding in it

42:58is really exciting. So, we're making

43:00more, you know, we're doing more in

43:02revenue, but she's also doing more in

43:04sales. And so, everybody is winning.

43:06It's uncomfortable at the beginning.

43:07I'll I'll admit that. You know, we're

43:09making big changes, but is exciting to

43:11see that, hey, we were trying to make

43:12these changes and now we're seeing them

43:14work. Um, Home Studios is that is a a

43:18local artist. He has a book he does. And

43:21so, again, kind of same. And then

43:23Pelican is one of the newer leases. That

43:25space was vacant in the ground floor of

43:27our administrative building. So that

43:30that space has been vacant since 2015.

43:33So to put that space back online at over

43:36$100,000 a year is something for us all

43:38to be really proud of. Um Southern Paw,

43:41which is has decided they wanted to put

43:43their flagship store, they closed their

43:45Riverwalk store because they wanted

43:46people and neighbors to be able to walk

43:48their dog into the store. So really

43:50enhancing that neighborhood feel in the

43:52upper Pentala. Um and then Cinjun

43:54Collectibles, which is a is a jewelry

43:56store. again, you know, that was one

43:57that had gone out for RFP. We couldn't

43:59get responses. We put it on the public

44:01market. We were able to use broker sites

44:03to really advertise it and and bring it

44:05online and and, you know, increase our

44:07our revenue. So, we're really excited to

44:09present this to you. And part of why we

44:11present this to you is because, again,

44:13with that goal of we want to start

44:15turning money back over to the city,

44:17these increased rents are making a

44:19difference.

44:25So on our personnel um you know we are

44:29kind of tightening things up. We have a

44:31total of 44 folks. You know it's largely

44:34laborers and maintenance team for us. Uh

44:37we have a pretty small administrative

44:39staff. Uh we are working to fill some

44:41positions right now. We had a ton of

44:42exposure with upper pentalaba building E

44:44under construction. And so we held off

44:46on some hiring. Um, but now that we're

44:49starting to ramp back up, we are

44:50starting to do some of those interviews

44:52and hire people into these positions.

44:55Um, and you can see from our org chart,

44:56you know, there have been some some

44:58changes where we've brought in kind of

44:59outside consultants where we realize

45:01there's a significant savings and using

45:02a consultant that maybe it's a position

45:04that doesn't need a 5 day a week person.

45:06Maybe it's something where we just kind

45:08of need one off. Um, I will note that

45:10you'll see that with uh the real estate

45:12brokerage services. So, right now we

45:14have several leases on monthtomonth,

45:15which has been one of the goals is to

45:17get those off monthto- monthth and into

45:18longer term deals. Um, so you'll see in

45:22in the budget for this year that those

45:24services are higher. I think we have a

45:25budget about $135,000 for commissions.

45:29That'll drop in the next year cuz once

45:30those are signed, then you don't need,

45:33you know, you don't need a budget for

45:34that as much. Um, but that gives us that

45:37flexibility. We're not just holding

45:38someone on payroll for no reason.

45:43Okay, so our 2027 goals, it's just a

45:46quick review of our 26. So I'll just um

45:48move into 27.

45:52So again, completing upper pentala,

45:53right, building was that was the big

45:55goal for this year. Upper pentala is the

45:56big goal for next year. Um we're

45:59confident that we can get it done and

46:00and get people moved back into the

46:02building. Um restoring that residential

46:04occupancy, you know, it's just immediate

46:06revenue back into the pocket of the

46:08ultimately the city. um strengthening

46:11the public market. So, as I noted, we

46:13did this strategic planning effort for

46:16the market specifically, and so now

46:18we're working on um really advertising

46:20and getting new vendors in and getting a

46:23stronger vendor population.

46:25Um advancing strategic leasing

46:27initiatives. So, like I said, you know,

46:29we've been on this journey for some time

46:31now and continuing that so that we can

46:33move into getting those spaces under

46:35longerterm leases um so that we can kind

46:37of scale back on the need for that

46:39intense leasing effort. Um expanding

46:42digital marketing efforts, taking what

46:44we've done and moving it forward and

46:47then um strengthening our cultural

46:48partnerships. So, we've been meeting a

46:50lot with the French Quarter locals and,

46:51you know, the cultural partners in the

46:53French Quarter to really say, "Hey,

46:55let's all tell our story together and

46:56not be telling it individually.

47:05So, I'll just kind of go over the quick

47:07highlights. So, on our personnel

47:09services, um, there is a decrease of

47:1282,000 that is actually attributed to

47:14the grounds patrol. So, we have, uh, I

47:17think they were here yesterday." So

47:19ground we use grounds patrol officers

47:20and what we did is we really looked at

47:22the actuals from last year and so this

47:24is more in line with what it should have

47:26been. So that's it's the same budget.

47:27It's just we it wasn't we didn't need as

47:30much as we thought we needed. Um so the

47:32same amount of we're not cutting

47:33officers I guess I should say. And then

47:35um on the operating the biggest change

47:37you'll see is that there you know we are

47:40constantly kind of going through and

47:41looking at everything and making sure

47:43things are being accounted for the way

47:45that they need to be. And so there was a

47:47$ 1.1 million correction um related to

47:51depreciation. And I will let you know

47:53that that is not fully my strength. So

47:54if you have further questions on that,

47:56I'll let Robbie answer it. Um but it

47:58just it it's not actually a change. It's

48:01just how we were accounting for it and

48:02and making sure that it's accounted for

48:04properly. Um,

48:07and then I will note too that

48:12there was a precedent set in the

48:14recovery school district with the tax

48:16credits for historic tax credits because

48:18we're a corporation and we're not a

48:20political subdivision. We have the

48:22ability to get tax credits in the in the

48:25project that we're doing for Upper

48:26Pental. And so this was part of the

48:27conversation back when Leslie was here.

48:29Um, and I have the benefit of kind of

48:31carrying that through. But we've been

48:32working with Shipo, which is a state

48:34historic preservation office, um, to

48:36make sure that those tax credits are

48:38reserved. Um, and so that's going to be

48:40about $2.5 million in tax credits.

48:43French Market will receive those, we

48:44will sell them off, and then that money

48:46will be given back as an extraordinary

48:48contribution to the city. So that'll

48:50kind of be our little partial repayment

48:52for the bond funds, but we're excited to

48:54I mean, you know, we think it's a good

48:56thing. So, uh, we're excited to be able

48:58to turn that back over to the city next

49:00year. Any questions? Council member

49:02Willard.

49:03>> All right. Thank you, Madam Chair.

49:05Casey, thank you for coming down and

49:07walking us through all of this. Uh, I

49:09had a couple of questions just on the

49:10rent side. Um, and we, you know, you

49:13presented some stuff about, uh, getting

49:16closer to market rate rents. When's the

49:18last time French Market Corporation

49:20actually adjusted rents?

49:23So to my knowledge so we have CPI

49:26increases annually but at least not

49:29since 2015 if not before then. So I

49:33think what happened is you know French

49:35market can have a high turnover rate in

49:37executive directors um which can mean

49:39that there's kind of a starting up every

49:41time. Leslie Ally was incredible. She

49:43came from a a a lifelong service in in

49:46city government and came in ready to go

49:48and I think what the next day the city

49:49shut down for CO. So literally um so you

49:54know a lot was put on hold and then it

49:57was co you know we were they French

50:00market worked with tenants during co so

50:02that they weren't having to pay rent

50:03during that time so it was actually a

50:04loss for French market um and then Ida

50:06right this is a story we all know um and

50:09so as we kind of climbed our way out of

50:11that in 2023 and again this is kind of

50:13right before I started you know she went

50:15to the board there were a lot of

50:16discussions about setting market rate

50:18rent so that new rents going forward

50:20would be based on that market rate. And

50:22so that process started in 2023. Uh the

50:25board, you know, the the appraisal was

50:27brought to the board. It was put on the

50:29website for review. There was public

50:31comment. Um it was presented again the

50:32real estate committee meeting and then

50:34it was adopted by the board, I want to

50:35say May 2024. Um and so that was kind of

50:38that setting of a baseline and then to

50:40move forward into this process. I will

50:42note though, if it if I may, um

50:46some of those rent increases were so

50:48significant that the question became how

50:50do you do this, right? Like you can't

50:52just take people and say by the way

50:53you're going to start paying double.

50:55Which is why when I came on board um

50:57April 2024, we really looked at how do

51:00we do this? And so that's when we went

51:02to the board and asked to do this RFP

51:04for a strategic leasing consultant and

51:07broker so that we could then have a

51:08professional come in who understood the

51:10market and say, "All right, here's this

51:12baseline that the board has voted on.

51:14Here's how we get get there." And it and

51:16it wasn't necessarily about existing. It

51:18was about when we move into new leases.

51:20Now, as I noted, a lot of our leases

51:22were on monthtomonth. And so we've had

51:24to um kind of you can't do them all at

51:27once because people would think that

51:29something was really wrong if all of a

51:31sudden the whole district went out to

51:32lease at the same time. So that's a

51:34process that we've been moving through

51:35for the past couple years. Um but I

51:37think the evidence shows that it's

51:39making a difference.

51:40>> What did you guys do um I guess to

51:42mitigate with that sticker shock for the

51:45huge spikes? Did was there like a phase

51:48in plan or

51:48>> Yeah. So what so what we did is we and

51:51again so um corporate realy was selected

51:53through our RFP process just so you know

51:55who the um broker of record is um

51:57they've done a lot of work in the city

51:59so what they did is the strate so that

52:01first couple months they were on board

52:03they took the mckenry study which was

52:05the appraisal they reviewed it they did

52:07a blockby-block review in the French

52:09quarter of market rates and they said

52:10okay this is like this is what the study

52:13says this is what the rents the and then

52:16the the next piece of that was they took

52:17the effective rent. So, what the current

52:19tenant and it's our leases, we're trying

52:22to streamline them because you have a

52:24CAM component, there's CPI, there's

52:26percent rent, there's advertising.

52:27People don't know at the end of the day

52:28what they're supposed to be paying.

52:30>> So, we took all of those numbers to look

52:32at them to then say, "Okay, here's what

52:33we're advertising." And so, when it's

52:35advertised on the market, it's

52:36advertised total cost.

52:38>> Yeah. As a set rent and then um

52:43you know, you see what the market does.

52:44And what we've seen is that the market's

52:46responding and people are willing to pay

52:48the rents that we're putting on the

52:49market.

52:50>> Okay. And then on the slide you showed

52:52when they had zero that means that was

52:54an empty space.

52:55>> Correct. So filling vacancies was one of

52:57our biggest goals. We should never have

52:58vacant spaces in the French corner. So

53:01um we're really excited. But when people

53:03see vacant spaces, they get a little

53:05nervous. So those were our our top

53:07priority to get those built. And how do

53:09the um the new leases compare to other

53:13facilities in the French Quarter other

53:14office space?

53:16>> So the French Quarter is really unique

53:18in that it's truly a block by block. I

53:20mean you'll see on one block of Royal is

53:22going to look different than another.

53:23And so these are we believe fair market

53:26rate based on what we've seen what we've

53:29which is why it's not just looking at

53:30the rest of the French Quarter. It's

53:32looking at our existing tenants, what

53:34their sales are, what their neighbors

53:36are doing, and and there's a lot of kind

53:38of number crunching that goes into it to

53:40make sure that it feels appropriate.

53:42>> Okay. So, you looked at all of that when

53:44you were setting anyway. Okay, that

53:46sounds good.

53:46>> All right. Thanks, Casey.

53:48>> All right. Thank you.

53:49>> Hey, Casey, I have a quite a few

53:51questions. um first is walk us through

53:53how uh FMC will evaluate the results of

53:55its leasing strategy.

53:58What additional rent has been actually

54:00collected to date and how have vacancies

54:02changed and how have the cost of tenant

54:05turnover? How are those accounted for?

54:07>> So I I mean I think that's what we're

54:09looking at, right? So when we when we

54:11put it out when we put these things out,

54:13we're looking at a baseline. So we look

54:14at lease years. So we say okay in this

54:16lease year and then we're able to look

54:18at the next one and see um where those

54:21changes are. So when

54:23the intent of getting people on

54:25longerterm leases is when we're

54:27presenting it to the board we're

54:28presenting a 5 10 15 year term. So once

54:31they're signing on that typically we

54:33don't have people who aren't paying rent

54:35right like once once if you're coming to

54:37the table and you're agreeing to these

54:38terms people are willing to pay these.

54:41The variable there that you'll see is on

54:43percentage rent. So, all of these leases

54:45do still, so we we've simplified, right?

54:48Like it's all a base rent. You don't

54:49have CAM, you don't have CPI, you don't

54:51have all these things, but what you do

54:53have is typically 8% um of sales over a

54:58break point. And so there's the only

55:00kind of variable is the additional rent

55:02we could be receiving, but that baseline

55:04is understood from the time that we're

55:05signing the lease.

55:06>> Okay. And so for the people that you're

55:09transitioning from month-to-month leases

55:11into long-term agreements, how do you

55:13promote stability there? And how do you

55:16manage those commitments to get uh to

55:20protect existing tenants and give them a

55:22fair opportunity to remain those

55:24month-to-month tenants as you're

55:26transitioning them into uh long-term

55:30rents? So, I want to be clear that we

55:32are not necessarily transitioning

55:35month-to-month tenants into long-term

55:36leases. We have and I think what had

55:40happened for a long time is that there

55:41were kind of these like renegotiations

55:43that were quietly happening. What we've

55:45heard from the community is I didn't

55:46know I had even an opportunity to

55:48propose on these spaces. So, we've put

55:50it out on a very open market, which is I

55:52mean I've done public bidding for a long

55:54time, so that has always been my

55:56training in the public sector is that

55:58everyone should have a shot. Um we

56:00certainly we have a rubric that we've

56:02developed where we when if an existing

56:05tenant is looking to propose on the

56:08space right their term is up they're on

56:09monthtomonth uh we always go to the

56:11existing tenant first and say hey your

56:13space is you're on monthtomonth you're

56:15no longer under term which they know

56:17already but we go meet with them and we

56:19say hey it's going to be going on the

56:20market we just want to let you know and

56:23you're going to be as long as you're

56:24relatively right and we've been very

56:27loose on this um in good standing

56:30then you're welcome to propose on it.

56:32And so I don't think that we've had

56:33anyone we've told couldn't propose on

56:35this space. Um that rubric that I talked

56:37about, that's where we we have several

56:39things we're looking at. And so one of

56:41the things we look at is is this an

56:43existing tenant in the French market

56:45district and how have they performed. So

56:47out of the gate, they're already going

56:49to get a leg up because they can show

56:50that they can perform in the space. Uh

56:52we look at are you someone who's oper a

56:55French Quarter operator, right? like are

56:56you able because it's a unique uh

56:59landscape to be in the French Quarter.

57:00So that's one of the things that we look

57:01at. We look at is your storefront here

57:04generating additional jobs in the city

57:05of New Orleans. So I use a coffee shop

57:07for example. If you're coming to us and

57:09you're proposing a coffee shop, but

57:10you're going to use locally sourced

57:11beans, well then you're generating more

57:13jobs because it's not just this

57:15storefront. So those are so we're not

57:17we're looking at rent, right? Like

57:19that's one component, but we're also

57:21looking at um we're looking at have you

57:25been here for a long time? Have you been

57:27successful? You know, are you is this

57:30how does this fit in the tenant mix?

57:31Like do we already have a lot of this

57:33item or you know, like do we need

57:35another t-shirt shop? Some would argue

57:37no. So those are the kind we're looking

57:39at that whole mix. And the way it works

57:41is it's put on the market. Um

57:45staff gathers all of the proposals. We,

57:48you know, get the best and final. We

57:50review them and then we make a

57:51recommendation to our board of directors

57:53and, excuse me, our real estate

57:55committee. Our real estate committee

57:57then has the opportunity to take a vote

58:00and decide what they want to do based on

58:01our re and they might not agree, right?

58:03Like, but but that's our job is to give

58:05them that recommendation and then they

58:07vote to advance that to the full board

58:08of directors for consideration.

58:10>> Yeah. I I think the concern is uh making

58:14sure that existing month-to-month

58:16tenants have the opportunity to compete.

58:18>> They do

58:20through that rubric. Is that what you're

58:22saying?

58:22>> They Well, they do in several ways,

58:24right? So, it's an LOI process. And so,

58:27we meet the existing tenant. We meet

58:29with them before we we put it on the

58:30market. So, they're the first person

58:32that knows, okay, you're next in line

58:34for this to go out. and corporate realy

58:37recognizing that

58:40not everyone has maybe the expertise in

58:43submitting an LOI. So they actually have

58:44a word document that they give to people

58:46that they walk through with them. They

58:48talk to them, meet with them if there's

58:49questions. The difference between this

58:51and an RFP is in an RFP system, you fill

58:54out one form wrong and you're out. So

58:57this is we've had a lot more back and

58:59forth doing it like this than and

59:01created a more competitive market than

59:03in the traditional RFP. What we saw when

59:05we did the traditional RFP is that only

59:08people who were in the no got the

59:10spaces. So, and and it's evidenced in

59:12our district. So, we have I think Chapel

59:14Hats has three stores, Cellas has two

59:17stores. Um,

59:20who I mean, we have a couple folks who

59:23have Captain Demon has two. So, we have

59:25people who kind of knew how to get in

59:27and so now they're in the know. And so

59:29it's it's maintaining that balance of

59:32protecting people who have been there

59:34giving them you know like yet Latin's

59:36hand for example they same process we

59:39met with them talked to them put it on

59:41the market there's some other interest

59:43they submitted an L theirs was the most

59:45competitive LOI we presented it to the

59:47board we said this has been an amazing

59:48tenant they're still an amazing tenant

59:50and the board voted to move it forward

59:52because they have that evidence of being

59:53a strong tenant. Okay, I want to turn to

59:56the upper Pontabla renovation. Um, what

59:59milestones support the reopening date?