2026-10-16 - City Council Agenda Review

Summary

Based on auto-generated captions; names and details may be misheard. Speakers are not labeled, so unnamed council speakers are not identified.

Time on topic (from transcript timestamps; approximate, includes side talk):

Topic Minutes Share
IdeaTek Fiber Construction 21 72%
Animal Shelter Services and Licensing 2 7%
Flock License Plate Readers 1 3%
Fire Department Health and Wellness Grant 1 3%
Park Encampment Cleanup Costs 1 3%
Other business 3 10%
  • Friday, October 16, 2026, council agenda review with the city manager.
  • Captions run from 0:03 to 29:11 with no gaps, about 29 minutes; the meeting ended when the presentation finished.
  • Councilmember Tuttle joined online.
  • There were no votes; this is a preview of the October 20 and October 27 agendas plus one presentation.

Fire Department Health and Wellness Grant

1:48-2:05, 5:01-5:17

  • Staff listed a consent item on October 20: a Kansas Health Foundation grant to create a health and wellness blueprint for the fire department.
  • A councilmember asked what the department is doing in the interim, since the final report is not expected until the end of 2027. No answer is captioned.

Flock License Plate Readers

3:12-4:01

  • The October 27 workshop will include an overview of Flock license plate reader cameras, leading to possible council action on changes to the contract.
  • The city manager said an active lawsuit about Flock use limits some answers; staff will cover transparency measures, safeguards and how the cameras have helped crime fighting.

Animal Shelter Services and Licensing

4:04-4:32, 5:20-6:25

  • The October 27 workshop will update council on the shelter's contractual issue, delivery of services and the licensing structure.
  • A councilmember said the district's animal advisory board member told her the board needs to work through its own questions first, including confusion over the veterinarian contract, before it reaches council. Staff said the board made a licensing recommendation and will share it.

Park Encampment Cleanup Costs

6:49-7:34

  • A councilmember (the request matches Councilmember Shepherd's on October 20; not confirmed in the captions) formally asked for a response by that day to her email requesting documentation on a park cleanup (captioned "Chappie Park"), including the risk assessment.
  • The city manager said staff were gathering purchasing and finance information and she would have it that afternoon.

IdeaTek Fiber Construction

7:43-29:11

  • IdeaTek, a Kansas internet provider, presented its Wichita fiber build: about $250 million over three years, with construction in its second or third year and expected to wrap up within a year to a year and a half.
  • Representatives (captioned Jade and James) covered construction steps, utility locating (811), underground versus aerial lines and a yard restoration promise, and said they are meeting every district advisory council.
  • Council members raised surprise digging in District 5, mailed notices arriving late, and door hangers lacking a start date; suggestions included neon door hangers, HOA newsletters and a list of HOAs. IdeaTek said it uses local subcontractors, spot checks, address-by-address notices and an online repair form.
  • Gas lines were hit in the older College Hill area; IdeaTek blamed undocumented lines, now hand-digs ("potholing") there, and handed out gift cards to affected neighbors.

Other business

  • Not counted above: opening pledge and city manager remarks (0:03-1:48), Boss's Day and football chat, and the city manager noting he will be away October 20 at a conference with Dante Martin (captioned) sitting at the dais.
  • October 20 preview: consent items include the fire grant and an industrial revenue bond for Eisenhower LLC; new business has Cultural Funding Operational Grants 2027 and an update on the Affordable Housing Fund Housing Authority Home Purchase plan.
  • October 27 workshop also includes the water works update, a periodic utilities financial update, a tree planting program update and the parks and recreation master plan.
  • A councilmember asked that the immigration resolution be placed on the November 10 agenda; see Immigration Resolution. The City Attorney (Magaña, captioned) was asked about procedure.

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Transcript

These are auto-generated captions; names and numbers may be misheard.

Transcript

00:03With liberty and justice for all.

00:12>> Okay, city manager.

00:13>> Thank you. I love me make sure we're

00:15live in case I know

00:18those on Teams can hear us and we'll

00:20highlight we have council member Tuttle

00:22online

00:23from the council.

00:26And then we'll make sure we're live here

00:28in a second.

00:48>> I'm going to have to apologize to

00:49IdeaTek in advance.

00:51>> Okay.

00:51>> I have a hard 11:30 hard stop, so.

00:54>> Okay, and we are live now, so we can

00:56start.

00:58Good morning. Uh today is National

01:02Bosses Day, so thank you to city council

01:06members for being my boss. I know

01:08there's a lot of goodies floating around

01:10this building for different uh

01:12department directors and things. Um and

01:14also this is the day before the big

01:18sunflower showdown. The K-U K-State

01:21football game is this weekend as well.

01:23>> K-State's favor.

01:24>> Um what?

01:25>> K-State's favor.

01:26>> But yes, they are. It's going to be a

01:30uh good game, I'm sure. So, we'll see.

01:32Um for our meeting on the 20th, I do

01:35want to highlight um I will not be here.

01:38I'll be attending the International City

01:39County Managers Conference. Dante Martin

01:42will be a sitting at the dais. Um so, we

01:45do have the agenda in front of you.

01:48A couple things to highlight. We do have

01:50a two consent items. One is the um

01:53grant from the Kansas Health Foundation

01:56that's focusing on creating a health and

01:58wellness blueprint for our fire

02:00department. So, that'll be there. We

02:02also do have an IRB on there for

02:05Eisenhower LLC

02:07um for the investments that they've

02:08made. Um so, those will be under consent

02:12on the 20th.

02:13And then um when you look at new

02:15business for the 20th, we do have a

02:18cultural funding, which is the

02:20operational grants that we do.

02:22So, we'll have all those for your review

02:25is on there, and then we'll also have an

02:27affordable housing update um as a key

02:31the plan update for you as part of the

02:33new business conversation.

02:35So, those are the highlights for the

02:3720th meeting.

02:39Um looking ahead at the 27th,

02:43um

02:44more of it being about the workshop, so

02:46we do have some meaty workshop topics

02:48for you. On the 27th, we'll have our

02:51regular water works update

02:53um on that uh status update. You also

02:57will have the periodic utilities

02:59financial update performance update.

03:03Um but we're going to get into some

03:05other uh issues that council's discussed

03:08recently about our tree planting program

03:11update.

03:12We are going to have a Flock camera or

03:15license plate reader

03:17um overview, and that will lead into

03:20future council action as we think about

03:23some changes to the contract arrangement

03:26for the license plate readers. Um I

03:29think it's been communicated in the past

03:31that since we do have an active lawsuit

03:34um related to specifically the use of

03:36Flock, we may not be able to answer some

03:39questions specific as part of that

03:42conversation given some of the lawsuit,

03:44but we will give you the more broad um

03:47Flock camera

03:49um license plate reader overview and

03:51some of our transparency measures and

03:54safeguards in place

03:55regarding that use, but also how they've

03:57been productive in some of our crime

03:59fighting strategies.

04:01And then um

04:03also to load up the agenda on the 27th,

04:06um we do have uh you recall we had

04:08changes to our animal um

04:13part of it licensing, but more about our

04:16night or day operations at the animal

04:18shelter.

04:19And so we will highlight some of the

04:21current status of how we're addressing

04:23that contractual issue and delivering

04:26services at the animal shelter and even

04:29talk a little bit about the licensing

04:31um

04:32structure of that. And then lastly,

04:35we have the parks and recreation master

04:37plan is on the um workshop agenda as

04:40well. So yes, it will be a full agenda

04:44um for workshop items, but different

04:45things I know council has been

04:47interested in uh getting an update on,

04:49so we'll have that for you. We do have a

04:51presentation for you today by one to

04:53stop for a second and see if you have

04:55any questions related to the 20th agenda

04:58or to the 27th agenda.

05:01>> I do. I would be very happy to hear

05:05uh what the fire department is doing in

05:07the interim for health and wellness

05:09considering that the final report is not

05:11going to be accumulated until the end of

05:132027.

05:15And then in regards to the workshop on

05:17the 27th, has that discussion happened

05:20with the animal advisory board yet?

05:23>> Uh yes, um two things. They have made a

05:27recommendation, I believe, about

05:28licensing specific. Um so we'll share

05:32that with you certainly and their

05:33deliberations and conversation.

05:35>> Um I received a call from the person who

05:38represents District 1 on the animal

05:39advisory board and I would just you

05:41might want to double-check that that

05:42conversation has happened. Um I think

05:44that they probably need to work through

05:46some things first before it comes to

05:47before the council.

05:48>> Okay.

05:49Um

05:50did um they also reference separate from

05:52licensing and some of the comments that

05:54>> licensing.

05:55>> Did they talk about um

05:58how we're doing services with the

06:01veterinarian contract, too? So, there's

06:02two parts to the conversation.

06:04>> Uh myself and council member Ballard

06:05have been included on several emails, uh

06:07digital messages about the contract. It

06:09seems like there's

06:11some miscommunication and confusion

06:12amongst that body, and I think since

06:14they are the body that has been

06:16appointed to have those conversations

06:18and guide council, uh they should have

06:20those conversations before it comes to

06:22us.

06:22>> Thank you for that feedback and input.

06:25Good. Anything else for the 20th or the

06:2727th workshop?

06:30>> I have nothing for the 20th or the 27th,

06:32but I would like to uh say publicly, and

06:35Attorney Magaña, please let me know if I

06:37need to do this from the bench, uh but

06:39the immigration resolution, which will

06:40be moving forward, I would like to

06:42request that it is on the November 10th

06:44agenda.

06:47>> Got it. Thank you.

06:49>> Finally, um I would like to formally ask

06:51that you respond to my email um by today

06:55with all of the documentation that I've

06:57asked for in regards to Chappie Park, to

06:59include the risk assessment that I would

07:01like to review.

07:04>> Thank you. As you know, we've uh

07:06had some good uh information sharing on

07:09that topic, and we got you the last

07:11request that um I know staff is working

07:12on getting that information from

07:15purchasing as well as finance to address

07:18the questions that you raised, and we

07:20should have that for you here this

07:21afternoon.

07:21>> Great. I've just noticed that you all

07:23wait until the end of the business day

07:24to give me that information.

07:27So, I would like to have it so I can

07:28review it and don't have to wait through

07:29the weekend so we don't have to wait 24

07:31hours before I get a response.

07:33>> Councilor, you'll have it today.

07:34>> Thank you.

07:34>> Mhm.

07:35Um anything else from anyone else

07:39related to the 20th or 27th?

07:41All right.

07:43Uh we do have one presentation day.

07:44We're happy to present one of our local

07:47companies, IdeaTek, talking about how

07:51technology is being deployed in the city

07:54of Wichita, um lot by the private

07:56sector, certainly. And so, one of those

07:58providers is IdeaTek

08:01to give a little bit of information on

08:02some of their deployment strategies

08:04um for technology. And I'd like to ask

08:07the representatives from IdeaTek to come

08:09forward and share with you how they're

08:11addressing different parts of our

08:13community. If you want to come to the

08:15podium, I know you have a short

08:17presentation for us, so we'd welcome

08:18some of your information.

08:24>> Good morning. Well, thank you so much. I

08:26know your time is valuable and limited.

08:28So, we do have a presentation, but like

08:31everyone else, our favorite topic is us

08:33and it's it's far too long. So, we are

08:35happy to pass that along to you if you

08:37haven't yet received it. What I'd like

08:39to do is just take a few minutes to talk

08:41about who we are, our investment, um our

08:45construction methods, and our commitment

08:47to restoration, and then address any

08:49concerns you have. The projects we do

08:51are large-scale infrastructure in

08:53nature,

08:54um and are inherently disruptive. And

08:56so, that often leads to a lot of

08:59questions, a lot of calls, um so that's

09:02what we're here to address today.

09:05I'll first give a brief overview, and

09:08then James will launch into some more

09:10details and show you um some slides, but

09:13we we just need to be really mindful of

09:15the time, so we have time for questions.

09:18If you're not familiar with IdeaTek, um

09:20we are a Kansas-based internet service

09:23provider. We were founded 50 miles up

09:26the road in a small community called

09:27Buhler, Kansas, population like 1,100.

09:31Um the company was formed by a few high

09:34schoolers as part of their senior

09:36project. And one of those high schoolers

09:39kept it going as he went to Hutchinson

09:42Community College and WSU. Go Shockers.

09:46And today that company is thriving and

09:49employees nearly 300 300 Kansans and has

09:53invested to date $700 million of private

09:56capital into digital infrastructure

09:59across the state. The majority of that

10:00being fiber broadband. Now our largest

10:03investment is in Wichita $250 million

10:06over the course of 3 years, which is

10:09really exciting slightly terrifying and

10:13so with that I'm going to let James talk

10:15a little bit

10:16more about our project and how we're

10:19trying to communicate with the different

10:21districts about it and our construction

10:23methods. So

10:24>> Okay.

10:25Well, and oh Jade has kind of talked

10:27about this, but I always like to point

10:28out Daniel Freeze. He's the guy with the

10:30with the little black hat in there and

10:32and how it was founded too is

10:34Yeah, they love that picture.

10:36They wanted to build those computers

10:38that you see, but the principal of the

10:39school said, "Well, hey, you're not a

10:41business. You're not LLC. You can't do

10:43it." Well, he said, "Well, I'll show

10:45you." Went to his parents' basement with

10:47$250 each of them and started Idea Tech

10:50and they were able to get that RFP and

10:52build those computers for the school. We

10:53actually have one at Bueller's. If you

10:54ever come down, it's it's kind of it's

10:55kind of funny there. But but again, as

10:57Jade mentioned, we'll send you all those

10:58things. I know I haven't met with with

11:01you three yet on the council. I've met

11:02with a couple districts already. Really

11:04what we want to do is because we know

11:06what we're doing in Wichita is a little

11:07bit disruptive, we're meeting with all

11:09the district advisory councils. And so

11:11we have those on the agenda. I know that

11:13we had a issue in um

11:15Riverside area where one of our new

11:18folks, they didn't put anything on the

11:19calendar. And so they had communication.

11:22So we were apologizing to John

11:23Carmichael and others. And I know Amy

11:25Bickel, our manager, our marketing has

11:27been trying to set up a new date for

11:28that. So just want to address that

11:29because I was like that's a black eye.

11:31And so I when I was talking with John, I

11:33said, it was 100% a genuine mistake. It

11:36just wasn't on anyone's calendar. And

11:37so, anyhow on that.

11:40I don't know how to move the slide,

11:41actually.

11:42Oh, there we go.

11:44Um

11:45Wichita. The reason why I want to want

11:47to talk about Wichita and do this and

11:48get in front of you is because a lot of

11:50times economic development, when you see

11:52things, you see skyscrapers, you see

11:54things that get put in the in the

11:55ground. But, what you don't see is the

11:57hidden investment that's going

11:59underground that you see here in

12:00Wichita. Our biggest thing is we want to

12:02bring a choice to Wichita. IdeaTek has

12:05always been served the underserved in

12:07more rural areas. We decided to come

12:09into Wichita and not cherry-pick and

12:11say, "We're going to go to this

12:13neighborhood because it has a higher

12:15I would say medium income than the

12:17others. Our goal is to build all of

12:19Wichita, and we know that Wichita needs

12:22options because when we've we've seen it

12:24through the sidelines through the years

12:25past where people say, "Hey, please come

12:27to the market because we need

12:29competition." Because now I always say

12:31to the folks, competition is good. What

12:33happens is the speeds go up and the

12:35prices go down. And that's really what

12:37we're doing in Wichita. We're making the

12:39big boys the big out-of-state companies

12:42either reinvest into their current uh

12:46infrastructure or lower the cost. And

12:47so, just wanted to post there, but you

12:50know, we're probably in our third year

12:52or second year now of deploying of our

12:55infrastructure. So, I know a lot of work

12:57is still going on in the towns. And

12:59again, when I meet with the advisory

13:00council, I have slides specifically for

13:03your district on that.

13:04>> And we also have those at the end of

13:05this.

13:06>> Yes, and we have that here, too. So,

13:07you'll have that as well.

13:09Um what one thing that we really have

13:11seen and I've seen just being a

13:12community relations person out in the

13:13field is people appreciate having fiber

13:17optic. It's one of the things that

13:18people ask now when they move and buy a

13:20house, what internet option do I have

13:23available because I do telehealth, I

13:25work from home, my kids do streaming,

13:27maybe even play video games. Uh those

13:29type of things. And so, they want to

13:31have those options because then they can

13:32pick and choose. Whereas, if you can

13:34only go to one or the other, you know,

13:36you're kind of in the mix and then

13:37you're trying to pick between, oh, uh

13:40what do I have to call in 12 months to

13:41reschedule get lower? We don't have any

13:44of those type of contracts. So,

13:46um infrastructure how this

13:48infrastructure works, it's very unique.

13:51Uh fiber optic is the future of telecom

13:55telecommunications. You know, 5 years

13:57ago, 25 by 5, which is 25 meg down 5

14:00megs up, was considered acceptable.

14:02Today, it's 100 by 25. And so, when you

14:05think about how fast the the world is

14:07changing, how fast AI and everything is

14:09bringing in, the needs of infrastructure

14:12really good. And IdeaTek, what we're

14:14putting in the ground is going to be

14:15good for the next 50 to 70 plus years.

14:18So, yes, we're we're tearing up the

14:20yards now, but guess what? You won't

14:22have to see anything again for another

14:2350 70 years. As technology improves,

14:26we're just going to change the equipment

14:27at the cabinet. And so, that's one of

14:29really big thing and we're giving folks

14:318,000 down and 8,000 up. So, the

14:34standard is 100 by 25.

14:36We have the future-bility for that for

14:38that infrastructure. And so, this here

14:40again, you can see exactly how it goes

14:42through. People ask us, how does the

14:44fiber actually get into the ground?

14:46There's a whole process. We work with

14:47engineering, permitting, making sure

14:49we're working in the right-of-way, we're

14:51sending out construction letters to let

14:52people know, we're having our folks put

14:54door hangers.

14:56I understand some of the constituents

14:57may not want that option, but as we try

14:59to explain to them, you know, hey, what

15:01we're doing here is bringing a permanent

15:04infrastructure that's going to be not

15:06maybe not for you, but maybe your

15:07neighbors or if you sell that home,

15:09somebody's going to be very valuable for

15:11that. And what we've also seen is your

15:13home value goes up because of the fact

15:15that you have that fiber optic

15:16infrastructure.

15:17>> I do want to

15:18stop and focus on number four really

15:22quick here.

15:23When you're doing any kind of

15:25construction in a utility corridor or in

15:27a public right-of-way,

15:29um before you do that, you have to do

15:31what's called a joint meet or an 811

15:35um to make sure that all of those

15:37utilities are located before you dig. A

15:40lot of people who are in the

15:41construction world don't understand

15:42that. So, the idea is you're doing your

15:46best um you're doing that due diligence

15:48to avoid

15:50hitting, say, a gas line, an electric

15:52line, a water line.

15:54However, especially in

15:56older parts of the town, the

15:59documentation of those utilities is not

16:02always accurate. And so, the cataloging

16:05systems aren't they're not right or

16:07maybe they're not they're just harder to

16:09locate in advance. We have some

16:12unique methods to get around that

16:15because we have historically worked in

16:17really old and rural places. Um

16:20however, there are a lot of times where

16:22there is a what's called a no-fault hit,

16:24and I can assure you residents don't

16:26care that nobody's truly at fault.

16:28They're all mad just the same because

16:30they're without, you know, this really

16:31valuable service they need, which might

16:33be their electricity or their water. And

16:35so, we do have those hits

16:38um regardless of our best efforts, but

16:40we are committed to

16:43really good communication, to fixing

16:45them as quickly as we can, or working

16:47with the utility that, you know,

16:49mismarked to fix it, um

16:52and trying to rebuild that trust. So, we

16:54just wanted to kind of understand why

16:55those things happen.

16:57Um

16:58they don't happen because we are not

17:02trying to be diligent, and we're just,

17:05you know, plowing through the ground. Um

17:07they just are it's an an unfortunate

17:11um

17:11instance of what happens when you don't

17:13have proper documentation of your

17:15utility lines.

17:16>> Can Can a 3B?

17:18Cuz it's What's been a problem in

17:20District 5 is people don't know what's

17:22happening.

17:23You show up, start digging, and they

17:25say, "What the heck's happening here?"

17:27So, if if you can notify your neighbors,

17:30>> Mhm.

17:30>> put door hangers on there, letters,

17:33that would go a long ways. Cuz they

17:35don't have any idea what's happening.

17:37>> Yeah.

17:37>> Yes, and and that's and that's very good

17:39feedback for our marketing team because

17:41when we talk with them, first thing they

17:42do is they say they send something out 2

17:44weeks before, and then they send

17:45something out the week of the

17:47connection. That's going to tell people

17:48that, "Hey, you're going to be in your

17:50yard." And then the door hangers. So, we

17:52don't have any in-house crews that dig

17:54for us. We use subcontractor contractor,

17:57local TMD, J&S, those folks out here. We

17:59try to stay local. But our rule is they

18:02have to put that with on the doors, and

18:03our project managers now have started to

18:06spot check to go to these areas where

18:08they're building to make sure. I know we

18:10had a phone call yesterday in an area

18:12where they actually got the door hanger

18:14that notified them that we're going to

18:16be in the backyard because that's where

18:17the utility easement was. And so, we

18:20really are trying to do more white glove

18:21service with that. Uh making sure we

18:23have changed envelopes. They were white,

18:25and they were kind of look like junk

18:27mail. So, a lot of people like junk. And

18:29now it says, "Please open." Uh and then

18:31and I told Amy we wanted it in blue, but

18:33right now I think it's still in white.

18:34So, we have been sending those those

18:36out. Uh

18:36>> We would appreciate any feedback you

18:39have on areas you feel are not getting

18:41those communication methods because we

18:44are doing those address polls by Yeah,

18:46by like 911 address. Everybody should be

18:48getting those. Um because I agree it if

18:52if

18:53people are a lot more forgiving if they

18:54understand it's a temporary situation

18:57and you know, honestly, like, "What the

18:58heck are you doing in my front yard?"

18:59Right? It's It's

19:01>> A couple of points. Uh

19:03Mail service, even within the city takes

19:06a lot of times a week now.

19:08So, if you do it a week ahead,

19:09>> Mhm.

19:10>> they may not get it. And not And not

19:13everybody goes to the mailbox every day

19:14anymore. Some people go once a week. So,

19:17it might be 2 weeks before they get the

19:18notice.

19:19Um so,

19:21that's fine. But also, the door hangers,

19:24some people just go to their garage and

19:26never go to the front door. If you can

19:28make those

19:29neon yellow,

19:31>> Yeah.

19:31>> so they see something on the door,

19:33>> Yeah.

19:33>> um I think that would be good.

19:36>> Yeah, that's really that's really good

19:37feedback. We appreciate that.

19:38>> I'm putting that down. I'm putting that

19:40down. Uh uh.

19:41>> I would say the only feedback that I

19:42have heard in North Riverside is they

19:45did get the door hangers, but they don't

19:47have like when they're starting. It's

19:49just like the blank like it doesn't

19:52>> Okay.

19:52>> written on there like, "Hey, we're

19:53starting Friday." or

19:55>> Got you.

19:55>> So, I did talk to one of the project

19:57managers a couple times. Um

20:00But he's been very friendly, but they

20:02were

20:03really frustrated about it. But

20:05hopefully we've kind of worked through

20:06that or they're almost done in that

20:08area. But that is one thing that um

20:11maybe just

20:12>> No, that's a great idea.

20:13>> Yeah. And and And that's also why we're

20:15meeting with the advisory council in

20:16each district because we know that those

20:18are the leaders of those communities.

20:20And so, when you see here, well, we can

20:22show you it says prepping for

20:24construction, awaiting construction,

20:26active construction. And that's where we

20:29really can start to cuz we'll give our

20:30cards and we'll visit with those

20:32neighborhood leaders to say, "Hey, it's

20:34actually going to start next week." Um

20:36we realize, you know, when we're plowing

20:37through cornfields in areas, things like

20:40that, it doesn't so much. But people

20:42One, they have pride here in Wichita.

20:43They love their grass. They love their

20:44neighbors. And we want to make sure

20:46people are having that. And so, that's

20:48the reason why we started this about a

20:49month ago to start that because we said,

20:51"Hey, we can't just do business as

20:53normal. We need to do it the right way

20:55and actually communication." So, so

20:57exactly what you're saying.

20:58>> Yeah. And And neighborhood associations.

21:00>> Yes.

21:01>> I mean, are

21:03In District 5, we have HOAs.

21:05>> Yes.

21:05>> And you have neighborhood associations.

21:06We have HOAs. There's probably 12, 13 of

21:09them.

21:09>> Yes.

21:10>> So, it would be good if you did then

21:11they they all have newsletters.

21:13>> Yes.

21:14>> put a newsletter. People do read those.

21:16>> I know we just did one in Riverside. We

21:18just put a newsletter in that one. We've

21:20tried to do some HOAs like I know in the

21:22east side like Willow Bend and some

21:24areas. We've overcome that where they

21:26think we'd be soliciting and so then

21:28we've told them, "Hey, we're not even

21:29going to talk about pricing. We're just

21:31talking about this because one, you're

21:33in a golf course area. Two, you're going

21:35to want to know because they're going to

21:36be coming too." So, we've tried to work

21:39with HOA management, ResCom, and others

21:42to let us come into those neighborhoods.

21:44So, we've done some called the Moorings.

21:47I think it's on the west side of town.

21:48>> That's me.

21:49>> Oh, that's you. Okay, yep. We've done

21:50some over there and

21:52we've done a couple more throughout

21:53Wichita, but really just explaining the

21:55process. We did one I think for Rocky

21:57Creek. And then there was another one

22:00that's kind of behind Crestview.

22:02>> Is there a list of HOAs?

22:05>> Yes, we

22:06>> Would we have that?

22:07>> Okay.

22:08>> Great.

22:10>> So, we're

22:11we're learning but thankfully our

22:12construction hopefully will be wrapped

22:14up within the next year and year and a

22:16half. Hopefully we can get that done.

22:17>> But we'll definitely

22:20double down on efforts to reach those We

22:22know that people who are engaged in HOAs

22:24tend to really watch what's going on in

22:26their neighborhoods. So, want to keep

22:28them informed.

22:29>> Yeah.

22:29>> Did any of you have additional questions

22:31about on that step slide? I think this

22:33is probably the most important when it

22:35comes to

22:37understanding any concerns of your

22:39residents or any communication gaps.

22:43This is what you talked about. Okay.

22:45>> Yeah. No, and then again and then this

22:47is just a slide and I'll let you see

22:49what we say aerial versus underground.

22:50If someone's like, "What is aerial?"

22:52That's typically on those utility poles

22:54where we have it. We like to more

22:56underground. It costs us more money to

22:58do, but the reason why it's say is

23:00because weather does not affect that.

23:02You don't have to worry about the ice

23:03storms, you don't have to worry about

23:04all the different heat and the cold. So,

23:07the reason why you do underground you

23:08should have less interruptions.

23:10>> We do have our restoration promise on

23:11this slide and I think this is an

23:13important

23:15just important to note because if you

23:18have residents who feel that their yards

23:20were not restored to

23:23the same or better condition as we

23:25started, those we'd appreciate if those

23:27were passed on to us and we'll visit

23:29with them and remedy.

23:30>> Yes, and we also went to College Hill in

23:32District 1. We walked every I guess you

23:35could say we walked like four or five

23:36blocks down there. And we we we

23:38partnered with Frost, a local ice cream

23:40shop there and gave out $10 gift cards.

23:42But the whole thing with that was sorry

23:44for the mess but hey, what can we do to

23:46fix things? And so we know that there

23:48were some folks that did not want to

23:50did not want to

23:52necessarily engage but we left something

23:55with them anyway. Even if they did not

23:56answer the door,

23:58we tried to hit some of the most

23:59affected areas in the College Hill just

24:01because we seen that that was an issue

24:04on social media but we just heard

24:05through the grapevine and so we knew

24:08that that was an area. So, we tried to

24:10take that community effort and make

24:11things better.

24:12>> We like ice cream in District 5, too.

24:14>> Well, hey yeah yeah we're yeah we're

24:16we're trying to figure we're trying to

24:17figure something out.

24:19We know that there was some unmarked gas

24:21lines that were hit and that is a

24:23disturbance and so we're going to try to

24:25do something very similar to what we did

24:27there and match it here but not just

24:29because you know,

24:30we we we don't have to do that. We want

24:32to do that. We think our reputation

24:34means more to us than than anything. So.

24:36>> So, help me understand how that

24:38happened.

24:39>> For the For the

24:40>> On Rose Hill there.

24:41>> Oh.

24:41>> I got those calls.

24:43>> Oh, from the oh from the College Hill?

24:45>> Mhm, the gas lines hit. Are you all

24:47that? Why did why did that happen so

24:49frequently?

24:50>> You know, I I think from the old Wichita

24:52is one of the oldest neighborhoods

24:54there. When those lines were into the

24:55ground, say that

24:57>> College

24:57>> Hill, yeah. Oldest neighborhood when

25:00Kansas Gas or 811 or uh LineQuest, they

25:03come out and locate, they do their best

25:05jobs, but some of those lines don't have

25:06tracers on them. And so, they'll tell

25:08you, "Our best guess is here." And so,

25:11when the best guess is here, they will

25:13hand shovel, but a lot of that old

25:15infrastructure either is rusted,

25:16corroded, or it's abandoned. Even if

25:18it's abandoned, it still has gas, and

25:21they have to treat it like it's a real

25:23situation regardless. And so, College

25:26Hill homes are closer together, older

25:29infrastructure's there. We knew that

25:31that's

25:31>> Poor documentation.

25:32>> Yeah, documentation. Uh but we knew that

25:35was going to be an area where, "Hey, we

25:37have to, you know, get better." And we

25:39learned that after a lot of mistakes

25:40happened, the contractor was like, "Hey,

25:42you have to stop going so fast. You have

25:45to make sure that we're going through

25:46this because, you know, they're laying

25:48that infrastructure for us. They can

25:50just ride off the sunset. We're left

25:52behind. And so, if folks do not

25:55appreciate what you've done, they'll

25:56never subscribe to you." And so, the

25:58investment we're putting in doesn't cost

26:00the consumer a dollar for us to make

26:02that investment, but we're hopeful that

26:03they come to us.

26:04>> Yeah, what we have learned is that in

26:06older areas, we need to do what's called

26:07potholing a lot more of hand digging to

26:11try to figure out where things are. It's

26:13pretty old school, but um and it does

26:15require that we move at a much slower

26:17pace, but it's just the right thing to

26:19do.

26:20Um

26:21but yeah, newer divisions, you're just

26:22not going to have that issue. You'll You

26:24have like lidar, which is a technology

26:26that helps you identify exactly where

26:28those lines are, and then you mark it,

26:30and then you, you know, you don't dig

26:31any anywhere around it. So.

26:33>> And we did a uh a HOA meeting in Crown

26:35Heights. That really helped us because

26:37then you had some of the folks there,

26:39you know, unfortunately, construction

26:41was starting by the time we had that

26:43meeting, so some folks were like, "It's

26:44already starting,

26:46but at least you're here now." You know,

26:47something So, we had that, but we took

26:50some black eyes, uh for sure. Um and

26:52we're getting there from that.

26:54>> And one thing we are trying to do is

26:57ensure that neighborhood groups are left

26:59with numbers of IdeaTek uh personnel who

27:02can directly uh remedy the situation.

27:06So, we're trying to divert as many calls

27:08to you. Not Not that you, you know, mind

27:11hearing from constituents, but because

27:13we're the ones who can fix it

27:13immediately. And if we can eliminate

27:15that intermediary and and let people

27:17know exactly who to call, we we will do

27:19that. We also have an online form. I

27:21don't know if that's in this um

27:24this particular slideshow, but if it's

27:26not, we'll get that to you where people

27:28can just If they don't want to call and

27:29talk to us, they can go online and put

27:31what their issue is, and we'll we'll

27:33come by their house and figure it out.

27:34>> Does this This tells you what's coming

27:36up next as well? So, our residents can

27:39go to this

27:41Awesome.

27:41>> You can and and you'll have this too.

27:44And I think um for District 1, I think

27:46we're on next month for for you all, but

27:49uh but I do know you can see exactly

27:51what these colors mean. So, you can say,

27:52"Okay, that blue, that waiting approval,

27:55that's going to happen at some point. We

27:56want to We want We want to know." And

27:59then the purple is prep for

28:00construction. It's about to start.

28:02Um, and you know, so you can kind of see

28:04exactly But you will have this, and I'm

28:06happy to share you maps, too, better Let

28:08me uh

28:09Again, I know we can pass over this, but

28:11District 5, you can see a lot of it's

28:12already uh some of it connected. Then

28:14District 6, you can see some of that

28:16active construction, the purple

28:19uh areas. And you can see it way up

28:20north, you have some waiting approval.

28:22So, we'll walk through that. So,

28:25But yeah, that's that's again, like I

28:27said, so we want to make sure you have

28:28direct line. I don't want to keep going

28:30too long because you guys have a lot,

28:32but uh again, we're here to help.

28:35>> The biggest thing

28:36>> Yes.

28:36>> Okay, great.

28:37>> Yes. And I will have it in the

28:39advisory council meetings, too, but

28:41biggest thing for us, we want to be good

28:42neighbor. We got our office now on 1401

28:44East Douglas, so we are local. We have a

28:47school, Washington Elementary. We're

28:48getting involved in USD 259. But these

28:51are just some of the events that we do.

28:52So if anyone asks, if My goal is for you

28:55to know I did tech by being out in the

28:57community. Like, oh I see them out in

28:58the community. So that's what separates

29:00us. So anyway

29:01>> And thank you so much for your time.

29:02Again, Dennis, happy Boss's Day. Didn't

29:04realize that.

29:05>> Yes.

29:07>> Well, thank you. That's all we had for

29:08you today. So have a good weekend

29:10everybody.

29:11>> Okay. Goodbye. Oh, that's it. Okay.