2026-10-16 - City Council Agenda Review
Summary
Based on auto-generated captions; names and details may be misheard. Speakers are not labeled, so unnamed council speakers are not identified.
Time on topic (from transcript timestamps; approximate, includes side talk):
| Topic | Minutes | Share |
|---|---|---|
| IdeaTek Fiber Construction | 21 | 72% |
| Animal Shelter Services and Licensing | 2 | 7% |
| Flock License Plate Readers | 1 | 3% |
| Fire Department Health and Wellness Grant | 1 | 3% |
| Park Encampment Cleanup Costs | 1 | 3% |
| Other business | 3 | 10% |
- Friday, October 16, 2026, council agenda review with the city manager.
- Captions run from 0:03 to 29:11 with no gaps, about 29 minutes; the meeting ended when the presentation finished.
- Councilmember Tuttle joined online.
- There were no votes; this is a preview of the October 20 and October 27 agendas plus one presentation.
Fire Department Health and Wellness Grant
1:48-2:05, 5:01-5:17
- Staff listed a consent item on October 20: a Kansas Health Foundation grant to create a health and wellness blueprint for the fire department.
- A councilmember asked what the department is doing in the interim, since the final report is not expected until the end of 2027. No answer is captioned.
Flock License Plate Readers
3:12-4:01
- The October 27 workshop will include an overview of Flock license plate reader cameras, leading to possible council action on changes to the contract.
- The city manager said an active lawsuit about Flock use limits some answers; staff will cover transparency measures, safeguards and how the cameras have helped crime fighting.
Animal Shelter Services and Licensing
4:04-4:32, 5:20-6:25
- The October 27 workshop will update council on the shelter's contractual issue, delivery of services and the licensing structure.
- A councilmember said the district's animal advisory board member told her the board needs to work through its own questions first, including confusion over the veterinarian contract, before it reaches council. Staff said the board made a licensing recommendation and will share it.
Park Encampment Cleanup Costs
6:49-7:34
- A councilmember (the request matches Councilmember Shepherd's on October 20; not confirmed in the captions) formally asked for a response by that day to her email requesting documentation on a park cleanup (captioned "Chappie Park"), including the risk assessment.
- The city manager said staff were gathering purchasing and finance information and she would have it that afternoon.
IdeaTek Fiber Construction
7:43-29:11
- IdeaTek, a Kansas internet provider, presented its Wichita fiber build: about $250 million over three years, with construction in its second or third year and expected to wrap up within a year to a year and a half.
- Representatives (captioned Jade and James) covered construction steps, utility locating (811), underground versus aerial lines and a yard restoration promise, and said they are meeting every district advisory council.
- Council members raised surprise digging in District 5, mailed notices arriving late, and door hangers lacking a start date; suggestions included neon door hangers, HOA newsletters and a list of HOAs. IdeaTek said it uses local subcontractors, spot checks, address-by-address notices and an online repair form.
- Gas lines were hit in the older College Hill area; IdeaTek blamed undocumented lines, now hand-digs ("potholing") there, and handed out gift cards to affected neighbors.
Other business
- Not counted above: opening pledge and city manager remarks (0:03-1:48), Boss's Day and football chat, and the city manager noting he will be away October 20 at a conference with Dante Martin (captioned) sitting at the dais.
- October 20 preview: consent items include the fire grant and an industrial revenue bond for Eisenhower LLC; new business has Cultural Funding Operational Grants 2027 and an update on the Affordable Housing Fund Housing Authority Home Purchase plan.
- October 27 workshop also includes the water works update, a periodic utilities financial update, a tree planting program update and the parks and recreation master plan.
- A councilmember asked that the immigration resolution be placed on the November 10 agenda; see Immigration Resolution. The City Attorney (Magaña, captioned) was asked about procedure.
Sources
Video
Transcript
These are auto-generated captions; names and numbers may be misheard.
Transcript
00:03With liberty and justice for all.
00:12>> Okay, city manager.
00:13>> Thank you. I love me make sure we're
00:15live in case I know
00:18those on Teams can hear us and we'll
00:20highlight we have council member Tuttle
00:22online
00:23from the council.
00:26And then we'll make sure we're live here
00:28in a second.
00:48>> I'm going to have to apologize to
00:49IdeaTek in advance.
00:51>> Okay.
00:51>> I have a hard 11:30 hard stop, so.
00:54>> Okay, and we are live now, so we can
00:56start.
00:58Good morning. Uh today is National
01:02Bosses Day, so thank you to city council
01:06members for being my boss. I know
01:08there's a lot of goodies floating around
01:10this building for different uh
01:12department directors and things. Um and
01:14also this is the day before the big
01:18sunflower showdown. The K-U K-State
01:21football game is this weekend as well.
01:23>> K-State's favor.
01:24>> Um what?
01:25>> K-State's favor.
01:26>> But yes, they are. It's going to be a
01:30uh good game, I'm sure. So, we'll see.
01:32Um for our meeting on the 20th, I do
01:35want to highlight um I will not be here.
01:38I'll be attending the International City
01:39County Managers Conference. Dante Martin
01:42will be a sitting at the dais. Um so, we
01:45do have the agenda in front of you.
01:48A couple things to highlight. We do have
01:50a two consent items. One is the um
01:53grant from the Kansas Health Foundation
01:56that's focusing on creating a health and
01:58wellness blueprint for our fire
02:00department. So, that'll be there. We
02:02also do have an IRB on there for
02:05Eisenhower LLC
02:07um for the investments that they've
02:08made. Um so, those will be under consent
02:12on the 20th.
02:13And then um when you look at new
02:15business for the 20th, we do have a
02:18cultural funding, which is the
02:20operational grants that we do.
02:22So, we'll have all those for your review
02:25is on there, and then we'll also have an
02:27affordable housing update um as a key
02:31the plan update for you as part of the
02:33new business conversation.
02:35So, those are the highlights for the
02:3720th meeting.
02:39Um looking ahead at the 27th,
02:43um
02:44more of it being about the workshop, so
02:46we do have some meaty workshop topics
02:48for you. On the 27th, we'll have our
02:51regular water works update
02:53um on that uh status update. You also
02:57will have the periodic utilities
02:59financial update performance update.
03:03Um but we're going to get into some
03:05other uh issues that council's discussed
03:08recently about our tree planting program
03:11update.
03:12We are going to have a Flock camera or
03:15license plate reader
03:17um overview, and that will lead into
03:20future council action as we think about
03:23some changes to the contract arrangement
03:26for the license plate readers. Um I
03:29think it's been communicated in the past
03:31that since we do have an active lawsuit
03:34um related to specifically the use of
03:36Flock, we may not be able to answer some
03:39questions specific as part of that
03:42conversation given some of the lawsuit,
03:44but we will give you the more broad um
03:47Flock camera
03:49um license plate reader overview and
03:51some of our transparency measures and
03:54safeguards in place
03:55regarding that use, but also how they've
03:57been productive in some of our crime
03:59fighting strategies.
04:01And then um
04:03also to load up the agenda on the 27th,
04:06um we do have uh you recall we had
04:08changes to our animal um
04:13part of it licensing, but more about our
04:16night or day operations at the animal
04:18shelter.
04:19And so we will highlight some of the
04:21current status of how we're addressing
04:23that contractual issue and delivering
04:26services at the animal shelter and even
04:29talk a little bit about the licensing
04:31um
04:32structure of that. And then lastly,
04:35we have the parks and recreation master
04:37plan is on the um workshop agenda as
04:40well. So yes, it will be a full agenda
04:44um for workshop items, but different
04:45things I know council has been
04:47interested in uh getting an update on,
04:49so we'll have that for you. We do have a
04:51presentation for you today by one to
04:53stop for a second and see if you have
04:55any questions related to the 20th agenda
04:58or to the 27th agenda.
05:01>> I do. I would be very happy to hear
05:05uh what the fire department is doing in
05:07the interim for health and wellness
05:09considering that the final report is not
05:11going to be accumulated until the end of
05:132027.
05:15And then in regards to the workshop on
05:17the 27th, has that discussion happened
05:20with the animal advisory board yet?
05:23>> Uh yes, um two things. They have made a
05:27recommendation, I believe, about
05:28licensing specific. Um so we'll share
05:32that with you certainly and their
05:33deliberations and conversation.
05:35>> Um I received a call from the person who
05:38represents District 1 on the animal
05:39advisory board and I would just you
05:41might want to double-check that that
05:42conversation has happened. Um I think
05:44that they probably need to work through
05:46some things first before it comes to
05:47before the council.
05:48>> Okay.
05:49Um
05:50did um they also reference separate from
05:52licensing and some of the comments that
05:54>> licensing.
05:55>> Did they talk about um
05:58how we're doing services with the
06:01veterinarian contract, too? So, there's
06:02two parts to the conversation.
06:04>> Uh myself and council member Ballard
06:05have been included on several emails, uh
06:07digital messages about the contract. It
06:09seems like there's
06:11some miscommunication and confusion
06:12amongst that body, and I think since
06:14they are the body that has been
06:16appointed to have those conversations
06:18and guide council, uh they should have
06:20those conversations before it comes to
06:22us.
06:22>> Thank you for that feedback and input.
06:25Good. Anything else for the 20th or the
06:2727th workshop?
06:30>> I have nothing for the 20th or the 27th,
06:32but I would like to uh say publicly, and
06:35Attorney Magaña, please let me know if I
06:37need to do this from the bench, uh but
06:39the immigration resolution, which will
06:40be moving forward, I would like to
06:42request that it is on the November 10th
06:44agenda.
06:47>> Got it. Thank you.
06:49>> Finally, um I would like to formally ask
06:51that you respond to my email um by today
06:55with all of the documentation that I've
06:57asked for in regards to Chappie Park, to
06:59include the risk assessment that I would
07:01like to review.
07:04>> Thank you. As you know, we've uh
07:06had some good uh information sharing on
07:09that topic, and we got you the last
07:11request that um I know staff is working
07:12on getting that information from
07:15purchasing as well as finance to address
07:18the questions that you raised, and we
07:20should have that for you here this
07:21afternoon.
07:21>> Great. I've just noticed that you all
07:23wait until the end of the business day
07:24to give me that information.
07:27So, I would like to have it so I can
07:28review it and don't have to wait through
07:29the weekend so we don't have to wait 24
07:31hours before I get a response.
07:33>> Councilor, you'll have it today.
07:34>> Thank you.
07:34>> Mhm.
07:35Um anything else from anyone else
07:39related to the 20th or 27th?
07:41All right.
07:43Uh we do have one presentation day.
07:44We're happy to present one of our local
07:47companies, IdeaTek, talking about how
07:51technology is being deployed in the city
07:54of Wichita, um lot by the private
07:56sector, certainly. And so, one of those
07:58providers is IdeaTek
08:01to give a little bit of information on
08:02some of their deployment strategies
08:04um for technology. And I'd like to ask
08:07the representatives from IdeaTek to come
08:09forward and share with you how they're
08:11addressing different parts of our
08:13community. If you want to come to the
08:15podium, I know you have a short
08:17presentation for us, so we'd welcome
08:18some of your information.
08:24>> Good morning. Well, thank you so much. I
08:26know your time is valuable and limited.
08:28So, we do have a presentation, but like
08:31everyone else, our favorite topic is us
08:33and it's it's far too long. So, we are
08:35happy to pass that along to you if you
08:37haven't yet received it. What I'd like
08:39to do is just take a few minutes to talk
08:41about who we are, our investment, um our
08:45construction methods, and our commitment
08:47to restoration, and then address any
08:49concerns you have. The projects we do
08:51are large-scale infrastructure in
08:53nature,
08:54um and are inherently disruptive. And
08:56so, that often leads to a lot of
08:59questions, a lot of calls, um so that's
09:02what we're here to address today.
09:05I'll first give a brief overview, and
09:08then James will launch into some more
09:10details and show you um some slides, but
09:13we we just need to be really mindful of
09:15the time, so we have time for questions.
09:18If you're not familiar with IdeaTek, um
09:20we are a Kansas-based internet service
09:23provider. We were founded 50 miles up
09:26the road in a small community called
09:27Buhler, Kansas, population like 1,100.
09:31Um the company was formed by a few high
09:34schoolers as part of their senior
09:36project. And one of those high schoolers
09:39kept it going as he went to Hutchinson
09:42Community College and WSU. Go Shockers.
09:46And today that company is thriving and
09:49employees nearly 300 300 Kansans and has
09:53invested to date $700 million of private
09:56capital into digital infrastructure
09:59across the state. The majority of that
10:00being fiber broadband. Now our largest
10:03investment is in Wichita $250 million
10:06over the course of 3 years, which is
10:09really exciting slightly terrifying and
10:13so with that I'm going to let James talk
10:15a little bit
10:16more about our project and how we're
10:19trying to communicate with the different
10:21districts about it and our construction
10:23methods. So
10:24>> Okay.
10:25Well, and oh Jade has kind of talked
10:27about this, but I always like to point
10:28out Daniel Freeze. He's the guy with the
10:30with the little black hat in there and
10:32and how it was founded too is
10:34Yeah, they love that picture.
10:36They wanted to build those computers
10:38that you see, but the principal of the
10:39school said, "Well, hey, you're not a
10:41business. You're not LLC. You can't do
10:43it." Well, he said, "Well, I'll show
10:45you." Went to his parents' basement with
10:47$250 each of them and started Idea Tech
10:50and they were able to get that RFP and
10:52build those computers for the school. We
10:53actually have one at Bueller's. If you
10:54ever come down, it's it's kind of it's
10:55kind of funny there. But but again, as
10:57Jade mentioned, we'll send you all those
10:58things. I know I haven't met with with
11:01you three yet on the council. I've met
11:02with a couple districts already. Really
11:04what we want to do is because we know
11:06what we're doing in Wichita is a little
11:07bit disruptive, we're meeting with all
11:09the district advisory councils. And so
11:11we have those on the agenda. I know that
11:13we had a issue in um
11:15Riverside area where one of our new
11:18folks, they didn't put anything on the
11:19calendar. And so they had communication.
11:22So we were apologizing to John
11:23Carmichael and others. And I know Amy
11:25Bickel, our manager, our marketing has
11:27been trying to set up a new date for
11:28that. So just want to address that
11:29because I was like that's a black eye.
11:31And so I when I was talking with John, I
11:33said, it was 100% a genuine mistake. It
11:36just wasn't on anyone's calendar. And
11:37so, anyhow on that.
11:40I don't know how to move the slide,
11:41actually.
11:42Oh, there we go.
11:44Um
11:45Wichita. The reason why I want to want
11:47to talk about Wichita and do this and
11:48get in front of you is because a lot of
11:50times economic development, when you see
11:52things, you see skyscrapers, you see
11:54things that get put in the in the
11:55ground. But, what you don't see is the
11:57hidden investment that's going
11:59underground that you see here in
12:00Wichita. Our biggest thing is we want to
12:02bring a choice to Wichita. IdeaTek has
12:05always been served the underserved in
12:07more rural areas. We decided to come
12:09into Wichita and not cherry-pick and
12:11say, "We're going to go to this
12:13neighborhood because it has a higher
12:15I would say medium income than the
12:17others. Our goal is to build all of
12:19Wichita, and we know that Wichita needs
12:22options because when we've we've seen it
12:24through the sidelines through the years
12:25past where people say, "Hey, please come
12:27to the market because we need
12:29competition." Because now I always say
12:31to the folks, competition is good. What
12:33happens is the speeds go up and the
12:35prices go down. And that's really what
12:37we're doing in Wichita. We're making the
12:39big boys the big out-of-state companies
12:42either reinvest into their current uh
12:46infrastructure or lower the cost. And
12:47so, just wanted to post there, but you
12:50know, we're probably in our third year
12:52or second year now of deploying of our
12:55infrastructure. So, I know a lot of work
12:57is still going on in the towns. And
12:59again, when I meet with the advisory
13:00council, I have slides specifically for
13:03your district on that.
13:04>> And we also have those at the end of
13:05this.
13:06>> Yes, and we have that here, too. So,
13:07you'll have that as well.
13:09Um what one thing that we really have
13:11seen and I've seen just being a
13:12community relations person out in the
13:13field is people appreciate having fiber
13:17optic. It's one of the things that
13:18people ask now when they move and buy a
13:20house, what internet option do I have
13:23available because I do telehealth, I
13:25work from home, my kids do streaming,
13:27maybe even play video games. Uh those
13:29type of things. And so, they want to
13:31have those options because then they can
13:32pick and choose. Whereas, if you can
13:34only go to one or the other, you know,
13:36you're kind of in the mix and then
13:37you're trying to pick between, oh, uh
13:40what do I have to call in 12 months to
13:41reschedule get lower? We don't have any
13:44of those type of contracts. So,
13:46um infrastructure how this
13:48infrastructure works, it's very unique.
13:51Uh fiber optic is the future of telecom
13:55telecommunications. You know, 5 years
13:57ago, 25 by 5, which is 25 meg down 5
14:00megs up, was considered acceptable.
14:02Today, it's 100 by 25. And so, when you
14:05think about how fast the the world is
14:07changing, how fast AI and everything is
14:09bringing in, the needs of infrastructure
14:12really good. And IdeaTek, what we're
14:14putting in the ground is going to be
14:15good for the next 50 to 70 plus years.
14:18So, yes, we're we're tearing up the
14:20yards now, but guess what? You won't
14:22have to see anything again for another
14:2350 70 years. As technology improves,
14:26we're just going to change the equipment
14:27at the cabinet. And so, that's one of
14:29really big thing and we're giving folks
14:318,000 down and 8,000 up. So, the
14:34standard is 100 by 25.
14:36We have the future-bility for that for
14:38that infrastructure. And so, this here
14:40again, you can see exactly how it goes
14:42through. People ask us, how does the
14:44fiber actually get into the ground?
14:46There's a whole process. We work with
14:47engineering, permitting, making sure
14:49we're working in the right-of-way, we're
14:51sending out construction letters to let
14:52people know, we're having our folks put
14:54door hangers.
14:56I understand some of the constituents
14:57may not want that option, but as we try
14:59to explain to them, you know, hey, what
15:01we're doing here is bringing a permanent
15:04infrastructure that's going to be not
15:06maybe not for you, but maybe your
15:07neighbors or if you sell that home,
15:09somebody's going to be very valuable for
15:11that. And what we've also seen is your
15:13home value goes up because of the fact
15:15that you have that fiber optic
15:16infrastructure.
15:17>> I do want to
15:18stop and focus on number four really
15:22quick here.
15:23When you're doing any kind of
15:25construction in a utility corridor or in
15:27a public right-of-way,
15:29um before you do that, you have to do
15:31what's called a joint meet or an 811
15:35um to make sure that all of those
15:37utilities are located before you dig. A
15:40lot of people who are in the
15:41construction world don't understand
15:42that. So, the idea is you're doing your
15:46best um you're doing that due diligence
15:48to avoid
15:50hitting, say, a gas line, an electric
15:52line, a water line.
15:54However, especially in
15:56older parts of the town, the
15:59documentation of those utilities is not
16:02always accurate. And so, the cataloging
16:05systems aren't they're not right or
16:07maybe they're not they're just harder to
16:09locate in advance. We have some
16:12unique methods to get around that
16:15because we have historically worked in
16:17really old and rural places. Um
16:20however, there are a lot of times where
16:22there is a what's called a no-fault hit,
16:24and I can assure you residents don't
16:26care that nobody's truly at fault.
16:28They're all mad just the same because
16:30they're without, you know, this really
16:31valuable service they need, which might
16:33be their electricity or their water. And
16:35so, we do have those hits
16:38um regardless of our best efforts, but
16:40we are committed to
16:43really good communication, to fixing
16:45them as quickly as we can, or working
16:47with the utility that, you know,
16:49mismarked to fix it, um
16:52and trying to rebuild that trust. So, we
16:54just wanted to kind of understand why
16:55those things happen.
16:57Um
16:58they don't happen because we are not
17:02trying to be diligent, and we're just,
17:05you know, plowing through the ground. Um
17:07they just are it's an an unfortunate
17:11um
17:11instance of what happens when you don't
17:13have proper documentation of your
17:15utility lines.
17:16>> Can Can a 3B?
17:18Cuz it's What's been a problem in
17:20District 5 is people don't know what's
17:22happening.
17:23You show up, start digging, and they
17:25say, "What the heck's happening here?"
17:27So, if if you can notify your neighbors,
17:30>> Mhm.
17:30>> put door hangers on there, letters,
17:33that would go a long ways. Cuz they
17:35don't have any idea what's happening.
17:37>> Yeah.
17:37>> Yes, and and that's and that's very good
17:39feedback for our marketing team because
17:41when we talk with them, first thing they
17:42do is they say they send something out 2
17:44weeks before, and then they send
17:45something out the week of the
17:47connection. That's going to tell people
17:48that, "Hey, you're going to be in your
17:50yard." And then the door hangers. So, we
17:52don't have any in-house crews that dig
17:54for us. We use subcontractor contractor,
17:57local TMD, J&S, those folks out here. We
17:59try to stay local. But our rule is they
18:02have to put that with on the doors, and
18:03our project managers now have started to
18:06spot check to go to these areas where
18:08they're building to make sure. I know we
18:10had a phone call yesterday in an area
18:12where they actually got the door hanger
18:14that notified them that we're going to
18:16be in the backyard because that's where
18:17the utility easement was. And so, we
18:20really are trying to do more white glove
18:21service with that. Uh making sure we
18:23have changed envelopes. They were white,
18:25and they were kind of look like junk
18:27mail. So, a lot of people like junk. And
18:29now it says, "Please open." Uh and then
18:31and I told Amy we wanted it in blue, but
18:33right now I think it's still in white.
18:34So, we have been sending those those
18:36out. Uh
18:36>> We would appreciate any feedback you
18:39have on areas you feel are not getting
18:41those communication methods because we
18:44are doing those address polls by Yeah,
18:46by like 911 address. Everybody should be
18:48getting those. Um because I agree it if
18:52if
18:53people are a lot more forgiving if they
18:54understand it's a temporary situation
18:57and you know, honestly, like, "What the
18:58heck are you doing in my front yard?"
18:59Right? It's It's
19:01>> A couple of points. Uh
19:03Mail service, even within the city takes
19:06a lot of times a week now.
19:08So, if you do it a week ahead,
19:09>> Mhm.
19:10>> they may not get it. And not And not
19:13everybody goes to the mailbox every day
19:14anymore. Some people go once a week. So,
19:17it might be 2 weeks before they get the
19:18notice.
19:19Um so,
19:21that's fine. But also, the door hangers,
19:24some people just go to their garage and
19:26never go to the front door. If you can
19:28make those
19:29neon yellow,
19:31>> Yeah.
19:31>> so they see something on the door,
19:33>> Yeah.
19:33>> um I think that would be good.
19:36>> Yeah, that's really that's really good
19:37feedback. We appreciate that.
19:38>> I'm putting that down. I'm putting that
19:40down. Uh uh.
19:41>> I would say the only feedback that I
19:42have heard in North Riverside is they
19:45did get the door hangers, but they don't
19:47have like when they're starting. It's
19:49just like the blank like it doesn't
19:52>> Okay.
19:52>> written on there like, "Hey, we're
19:53starting Friday." or
19:55>> Got you.
19:55>> So, I did talk to one of the project
19:57managers a couple times. Um
20:00But he's been very friendly, but they
20:02were
20:03really frustrated about it. But
20:05hopefully we've kind of worked through
20:06that or they're almost done in that
20:08area. But that is one thing that um
20:11maybe just
20:12>> No, that's a great idea.
20:13>> Yeah. And and And that's also why we're
20:15meeting with the advisory council in
20:16each district because we know that those
20:18are the leaders of those communities.
20:20And so, when you see here, well, we can
20:22show you it says prepping for
20:24construction, awaiting construction,
20:26active construction. And that's where we
20:29really can start to cuz we'll give our
20:30cards and we'll visit with those
20:32neighborhood leaders to say, "Hey, it's
20:34actually going to start next week." Um
20:36we realize, you know, when we're plowing
20:37through cornfields in areas, things like
20:40that, it doesn't so much. But people
20:42One, they have pride here in Wichita.
20:43They love their grass. They love their
20:44neighbors. And we want to make sure
20:46people are having that. And so, that's
20:48the reason why we started this about a
20:49month ago to start that because we said,
20:51"Hey, we can't just do business as
20:53normal. We need to do it the right way
20:55and actually communication." So, so
20:57exactly what you're saying.
20:58>> Yeah. And And neighborhood associations.
21:00>> Yes.
21:01>> I mean, are
21:03In District 5, we have HOAs.
21:05>> Yes.
21:05>> And you have neighborhood associations.
21:06We have HOAs. There's probably 12, 13 of
21:09them.
21:09>> Yes.
21:10>> So, it would be good if you did then
21:11they they all have newsletters.
21:13>> Yes.
21:14>> put a newsletter. People do read those.
21:16>> I know we just did one in Riverside. We
21:18just put a newsletter in that one. We've
21:20tried to do some HOAs like I know in the
21:22east side like Willow Bend and some
21:24areas. We've overcome that where they
21:26think we'd be soliciting and so then
21:28we've told them, "Hey, we're not even
21:29going to talk about pricing. We're just
21:31talking about this because one, you're
21:33in a golf course area. Two, you're going
21:35to want to know because they're going to
21:36be coming too." So, we've tried to work
21:39with HOA management, ResCom, and others
21:42to let us come into those neighborhoods.
21:44So, we've done some called the Moorings.
21:47I think it's on the west side of town.
21:48>> That's me.
21:49>> Oh, that's you. Okay, yep. We've done
21:50some over there and
21:52we've done a couple more throughout
21:53Wichita, but really just explaining the
21:55process. We did one I think for Rocky
21:57Creek. And then there was another one
22:00that's kind of behind Crestview.
22:02>> Is there a list of HOAs?
22:05>> Yes, we
22:06>> Would we have that?
22:07>> Okay.
22:08>> Great.
22:10>> So, we're
22:11we're learning but thankfully our
22:12construction hopefully will be wrapped
22:14up within the next year and year and a
22:16half. Hopefully we can get that done.
22:17>> But we'll definitely
22:20double down on efforts to reach those We
22:22know that people who are engaged in HOAs
22:24tend to really watch what's going on in
22:26their neighborhoods. So, want to keep
22:28them informed.
22:29>> Yeah.
22:29>> Did any of you have additional questions
22:31about on that step slide? I think this
22:33is probably the most important when it
22:35comes to
22:37understanding any concerns of your
22:39residents or any communication gaps.
22:43This is what you talked about. Okay.
22:45>> Yeah. No, and then again and then this
22:47is just a slide and I'll let you see
22:49what we say aerial versus underground.
22:50If someone's like, "What is aerial?"
22:52That's typically on those utility poles
22:54where we have it. We like to more
22:56underground. It costs us more money to
22:58do, but the reason why it's say is
23:00because weather does not affect that.
23:02You don't have to worry about the ice
23:03storms, you don't have to worry about
23:04all the different heat and the cold. So,
23:07the reason why you do underground you
23:08should have less interruptions.
23:10>> We do have our restoration promise on
23:11this slide and I think this is an
23:13important
23:15just important to note because if you
23:18have residents who feel that their yards
23:20were not restored to
23:23the same or better condition as we
23:25started, those we'd appreciate if those
23:27were passed on to us and we'll visit
23:29with them and remedy.
23:30>> Yes, and we also went to College Hill in
23:32District 1. We walked every I guess you
23:35could say we walked like four or five
23:36blocks down there. And we we we
23:38partnered with Frost, a local ice cream
23:40shop there and gave out $10 gift cards.
23:42But the whole thing with that was sorry
23:44for the mess but hey, what can we do to
23:46fix things? And so we know that there
23:48were some folks that did not want to
23:50did not want to
23:52necessarily engage but we left something
23:55with them anyway. Even if they did not
23:56answer the door,
23:58we tried to hit some of the most
23:59affected areas in the College Hill just
24:01because we seen that that was an issue
24:04on social media but we just heard
24:05through the grapevine and so we knew
24:08that that was an area. So, we tried to
24:10take that community effort and make
24:11things better.
24:12>> We like ice cream in District 5, too.
24:14>> Well, hey yeah yeah we're yeah we're
24:16we're trying to figure we're trying to
24:17figure something out.
24:19We know that there was some unmarked gas
24:21lines that were hit and that is a
24:23disturbance and so we're going to try to
24:25do something very similar to what we did
24:27there and match it here but not just
24:29because you know,
24:30we we we don't have to do that. We want
24:32to do that. We think our reputation
24:34means more to us than than anything. So.
24:36>> So, help me understand how that
24:38happened.
24:39>> For the For the
24:40>> On Rose Hill there.
24:41>> Oh.
24:41>> I got those calls.
24:43>> Oh, from the oh from the College Hill?
24:45>> Mhm, the gas lines hit. Are you all
24:47that? Why did why did that happen so
24:49frequently?
24:50>> You know, I I think from the old Wichita
24:52is one of the oldest neighborhoods
24:54there. When those lines were into the
24:55ground, say that
24:57>> College
24:57>> Hill, yeah. Oldest neighborhood when
25:00Kansas Gas or 811 or uh LineQuest, they
25:03come out and locate, they do their best
25:05jobs, but some of those lines don't have
25:06tracers on them. And so, they'll tell
25:08you, "Our best guess is here." And so,
25:11when the best guess is here, they will
25:13hand shovel, but a lot of that old
25:15infrastructure either is rusted,
25:16corroded, or it's abandoned. Even if
25:18it's abandoned, it still has gas, and
25:21they have to treat it like it's a real
25:23situation regardless. And so, College
25:26Hill homes are closer together, older
25:29infrastructure's there. We knew that
25:31that's
25:31>> Poor documentation.
25:32>> Yeah, documentation. Uh but we knew that
25:35was going to be an area where, "Hey, we
25:37have to, you know, get better." And we
25:39learned that after a lot of mistakes
25:40happened, the contractor was like, "Hey,
25:42you have to stop going so fast. You have
25:45to make sure that we're going through
25:46this because, you know, they're laying
25:48that infrastructure for us. They can
25:50just ride off the sunset. We're left
25:52behind. And so, if folks do not
25:55appreciate what you've done, they'll
25:56never subscribe to you." And so, the
25:58investment we're putting in doesn't cost
26:00the consumer a dollar for us to make
26:02that investment, but we're hopeful that
26:03they come to us.
26:04>> Yeah, what we have learned is that in
26:06older areas, we need to do what's called
26:07potholing a lot more of hand digging to
26:11try to figure out where things are. It's
26:13pretty old school, but um and it does
26:15require that we move at a much slower
26:17pace, but it's just the right thing to
26:19do.
26:20Um
26:21but yeah, newer divisions, you're just
26:22not going to have that issue. You'll You
26:24have like lidar, which is a technology
26:26that helps you identify exactly where
26:28those lines are, and then you mark it,
26:30and then you, you know, you don't dig
26:31any anywhere around it. So.
26:33>> And we did a uh a HOA meeting in Crown
26:35Heights. That really helped us because
26:37then you had some of the folks there,
26:39you know, unfortunately, construction
26:41was starting by the time we had that
26:43meeting, so some folks were like, "It's
26:44already starting,
26:46but at least you're here now." You know,
26:47something So, we had that, but we took
26:50some black eyes, uh for sure. Um and
26:52we're getting there from that.
26:54>> And one thing we are trying to do is
26:57ensure that neighborhood groups are left
26:59with numbers of IdeaTek uh personnel who
27:02can directly uh remedy the situation.
27:06So, we're trying to divert as many calls
27:08to you. Not Not that you, you know, mind
27:11hearing from constituents, but because
27:13we're the ones who can fix it
27:13immediately. And if we can eliminate
27:15that intermediary and and let people
27:17know exactly who to call, we we will do
27:19that. We also have an online form. I
27:21don't know if that's in this um
27:24this particular slideshow, but if it's
27:26not, we'll get that to you where people
27:28can just If they don't want to call and
27:29talk to us, they can go online and put
27:31what their issue is, and we'll we'll
27:33come by their house and figure it out.
27:34>> Does this This tells you what's coming
27:36up next as well? So, our residents can
27:39go to this
27:41Awesome.
27:41>> You can and and you'll have this too.
27:44And I think um for District 1, I think
27:46we're on next month for for you all, but
27:49uh but I do know you can see exactly
27:51what these colors mean. So, you can say,
27:52"Okay, that blue, that waiting approval,
27:55that's going to happen at some point. We
27:56want to We want We want to know." And
27:59then the purple is prep for
28:00construction. It's about to start.
28:02Um, and you know, so you can kind of see
28:04exactly But you will have this, and I'm
28:06happy to share you maps, too, better Let
28:08me uh
28:09Again, I know we can pass over this, but
28:11District 5, you can see a lot of it's
28:12already uh some of it connected. Then
28:14District 6, you can see some of that
28:16active construction, the purple
28:19uh areas. And you can see it way up
28:20north, you have some waiting approval.
28:22So, we'll walk through that. So,
28:25But yeah, that's that's again, like I
28:27said, so we want to make sure you have
28:28direct line. I don't want to keep going
28:30too long because you guys have a lot,
28:32but uh again, we're here to help.
28:35>> The biggest thing
28:36>> Yes.
28:36>> Okay, great.
28:37>> Yes. And I will have it in the
28:39advisory council meetings, too, but
28:41biggest thing for us, we want to be good
28:42neighbor. We got our office now on 1401
28:44East Douglas, so we are local. We have a
28:47school, Washington Elementary. We're
28:48getting involved in USD 259. But these
28:51are just some of the events that we do.
28:52So if anyone asks, if My goal is for you
28:55to know I did tech by being out in the
28:57community. Like, oh I see them out in
28:58the community. So that's what separates
29:00us. So anyway
29:01>> And thank you so much for your time.
29:02Again, Dennis, happy Boss's Day. Didn't
29:04realize that.
29:05>> Yes.
29:07>> Well, thank you. That's all we had for
29:08you today. So have a good weekend
29:10everybody.
29:11>> Okay. Goodbye. Oh, that's it. Okay.