SeeClickFix Reporting System

At a glance

What: Two council orders on how the See-Click-Fix reporting system is used: a monthly committee review and a plan for wider implementation.
Where it stands: Both orders were given leave to withdraw on November 9 on the recommendation of the Mayor's office, because the neighborhood traffic calming program is already evaluating See-Click-Fix and other reporting methods.
Next: Recommendations are to be presented as part of the traffic calming program, expected within a few months; councilors may refile afterward.

The DPW director said See-Click-Fix is administered by the Mayor's office, which sorts and assigns tickets, and that DPW closed about 460 tickets so far in 2026.
The order sponsor said fewer one-off pothole-type orders now reach the council, which she saw as positive, and welcomed returning to the topic once the traffic mitigation consultants report.
Related: Neighborhood Traffic Safety and Truck Routes.

Meeting video from the Holyoke Media YouTube channel and the city's posted agendas on https://www.holyoke.org/departments/public-meetings/.

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