2026-09-23 - Community Services and Education Subcommittee

Summary

Based on auto-generated captions; names and figures may be misheard.

  • Opening: The subcommittee, chaired by Vice Mayor Hodge Washington, convened with Spanish interpretation. The June 24, 2026 minutes were approved by voice vote.
  • Head Start: The July birth-to-five monthly report was received with no questions or public comment.
  • Attendance Matters Phoenix: The city's Youth and Education Office and a United Way partner described the chronic-absenteeism campaign: a statewide rate of 24% in 2025, Phoenix districts down from about 30% in 2022 to 22.5% in 2025, a new website and toolkit, and up to 300 Children's Museum family passes as an incentive. Councilmembers Stark, Hernandez and O'Brien asked about Head Start eligibility, root causes, business involvement and which districts are included, and Hodge Washington asked about connecting families to services and multilingual outreach. No vote. See Attendance Matters Phoenix.
  • Flexible financial assistance: City staff reported on the $3.15 million program: about 2,000 applications since July 6, 737 households approved and over $480,000 paid, 381 pending and 877 denied; approval rate 76%. A stability track offers coaching and up to $2,500 for about 360 households. See Flexible Financial Assistance Program.
  • SNAP navigation: A $2 million program launching in October through clinics, three family services centers and online appointments, with a target of 4,560 applications. See SNAP Navigation Support.
  • Close: No public comment or future agenda items; the meeting adjourned.

Issues discussed

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Transcript

These are auto-generated captions; names and numbers may be misheard.

Transcript

00:00development team, Lance uh Gray, I know

00:02he is here somewhere. There he is right

00:04in front of me. Uh he leads our capital

00:06improvement program. U so I just want to

00:08thank them. And then of course our city

00:10engineer staff. Uh I would also like to

00:13recognize Jenny Anne Sumar. She's right

00:15in front of me. She just Yes, please

00:18give her a round of applause. So So when

00:20I started in the parks department in

00:22November of 2021, I kept hearing this

00:24name Jennanne Sumers. Jenny Sum and I

00:26was like who is this Jenny Sumers? So I

00:29finally got a chance to meet her. She's

00:31very uh engaged in what goes on in her

00:34community. Uh not only this park but old

00:36cross um country canal. Uh so I just

00:39want to thank you uh for your

00:40partnership and uh just give me a call

00:43whenever you want to. Right. Okay. Thank

00:44you. Uh I know she will. Right. Um I

00:48earlier I met uh Dr. George Barnes um

00:51from the Balls Elementary School

00:53District. So I'd like to thank him. And

00:55then the mayor did mention um Gail

00:58Knight. she's over there uh right to the

01:00left there. Thank you for for your

01:02partnership and um Gail and I go way

01:05back. She's like a mentor to me and it's

01:07always great to to see you. So, thank

01:09you. Um I'd also like to highlight the

01:13efforts and leadership of Mayor Ggo. I

01:16know uh Vice Mayor Kesha Hajman cannot

01:18be here today, but without them and of

01:20course Councilman Robinson, their

01:22support for the parks department, none

01:24of this uh would be possible. Um, I also

01:28do want to mention, I do not see her,

01:29but my former boss and assistant city

01:32manager. Oh, there she is right there.

01:34Uh, Inger Ericson, and I'm sure she'll

01:37be ripping up the pickle ball courts

01:38here in a minute.

01:41My my current boss is right next to her,

01:43Deputy City Manager Dave Matthews. So,

01:45thanks for to your support.

01:48One of my assistant directors is over

01:50there standing uh next to my wife, uh,

01:53Brandy Barrett. I could not do this

01:55without her. Uh we laugh on a daily

01:57basis. We also cry on a daily basis

01:59running this running this department,

02:01but without you, I cannot do that. Um

02:03and then finally, she she might get me

02:05for this, but I'd like to thank my wife

02:07who joined me today, my wife, Julie

02:09Wickfield of over 30 years. Uh this

02:11morning, she said, "Honey, I'll go with

02:12you if you go to the grocery store with

02:14me after." So I I I've been falling for

02:16this trick for over 30 years. She said,

02:18"We won't even get a cart." I said,

02:19"Yeah, right." So thank you for that. Um

02:22the refreshed amenities you will see

02:24today uh build on the legacy of this

02:26park and as a welcoming destination

02:28where families can relax, connect and

02:30enjoy time. So thank you again for all

02:32being here part of this celebration. And

02:35without further ado, let's cut the

02:36ribbon and officially open the new

02:38sports courts. Thank you. [applause]

02:43>> 4 3 2 1

02:52>> [music]

02:59>> Semiconductor industry is becoming

03:00[music] the future of of the world.

03:02We're establishing something new in the

03:04country, something new that will

03:06generate the pipeline of [music] future

03:08talent for TSMC.

03:09>> Who doesn't want to be part of the

03:11probably the biggest company that's

03:12coming and plus I really needed a career

03:15and thankfully I've found my career

03:17here.

03:19truly been a privilege to establish

03:20[music] this apprenticeship program here

03:22at TSMC. We started with eight

03:25apprentices. The apprentichip program

03:26overall is between 18 [music] and 24

03:29months. The apprentichip is structured

03:31in two cycles. This is the completion of

03:33cycle one. [music] I'm a water

03:35apprentice. I'm really excited and

03:37looking forward to the next step or

03:39second phase [music] of the program.

03:41They have four departments here. We have

03:43electrical, water, mechanical, and gas

03:46and chems. And throughout the first

03:49phase of [music] the program, we moved

03:52around to each department for

03:54approximately 4 months. They show us a

03:56lot of the basics that we need to know

03:58getting into an industry like this. We

04:00have on the job training and we're also

04:03going to [music] school. School is over

04:05at Westmech. So, we get hands-on

04:07training over at school. And then here

04:10at TSMC as well, we're [music] working

04:12with our mentors, with technicians, all

04:15of our supervisors support us, help us,

04:18and [music] they give us everything that

04:20we need to succeed.

04:21>> The staff here is one of my favorite

04:23things. [music] They show you what it is

04:25to be in a team and they really [music]

04:28are welcoming and want to help you grow.

04:31>> We took individuals that had minimal

04:33industry experience and they're becoming

04:36industry experts. They are getting to

04:38learn a lot of the systems. They get to

04:40[music] learn and work on all of our

04:42equipment and truly truly become [music]

04:45part of our TSMC family. And when I

04:48joined here, I joined here in hopes of

04:51building my career

04:53like being set. I can't really tell you

04:55where I would be if I didn't have this

04:56position. So, I'm just thankful to be

04:59here and I just want to keep going.

05:00>> We are receiving a journeyman's [music]

05:02card through the city of Phoenix.

05:05They work with TSMC and it's the first

05:09of its kind in the nation.

05:11>> We love apprenticeships in the city of

05:13Phoenix as you know. We believe in them.

05:15We use them ourselves. We [music] took

05:16on the sponsorship role which means

05:18these programs are actually the city of

05:20Phoenix programs [music] and employers

05:21now can join us making folks like TSMC

05:25and other employers uh build this

05:28pipeline that will serve many different

05:30employers here in [music] our community.

05:31Semiconductor industry is becoming the

05:33future of of the world. It's important

05:35to have skilled people and people that

05:37are motivated to grow with the

05:39technology [music] that's innovating

05:40every day.

05:42>> We did it.

05:44I just want to thank TSMC [music] at the

05:46city of Phoenix, uh, Westmech, Stray

05:49Mountain Community College, uh, for

05:52coming together and giving us this

05:54opportunity and helping our career

05:56[music] grow and for everything that

05:59they've done and all the work that they

06:01put in.

06:16To kick off today, we really wanted to

06:18kick off with the uh person at the top

06:20who really makes it all happen, Mayor

06:22Kate Ggo.

06:25[applause]

06:31Well, welcome to Phoenix. I'm Phoenix

06:33Mayor Kate Geigo. To Jill, to Kyle, to

06:35the entire USA Gymnastics team. We are

06:38so glad to welcome this. Phoenix is

06:41ready for the Xfinity US Gymnastics

06:44Championships. We are committed to

06:47having an incredible event and

06:49showcasing the intalented American

06:51athletes. We have a world-class team and

06:55the city of Phoenix is so excited to

06:57welcome the incredible athletes,

06:59coaches, judges, industry leaders, and

07:02fans from across the country. It's one

07:04of those days when you're proud to be an

07:06American. and we're really honored and

07:08during America's 250th year to host Team

07:11USA here in Phoenix. We like to think we

07:14are championship valley. We have

07:16welcomed Super Bowls, NBA, WNBA,

07:20all-star games, Final Four, and more.

07:22And so, we like to think we're practiced

07:24and ready to show great hospitality to

07:27our gymnasts and to Team USA. We're

07:30excited to see such incredible talent. A

07:34phoenix is named for the mythical bird

07:35that rose from the ashes. And we hope so

07:38many of our athletes have major moments

07:40of their careers where they rise all the

07:42way to metal stands in Los Angeles.

07:47These athletes are America's best gymns.

07:50We are so excited to have Olympians,

07:52world champions, and rising stars

07:54chasing their dreams of representing

07:56team USA. I want to do a special shout

07:59out to our hometown Olympian, Jade

08:02Carrey. We're excited to have Jade uh as

08:05part of this incredible event. Uh one of

08:08the great things you get to do as mayor

08:09is declare citywide celebrations and

08:12back when uh she returned from the

08:15Olympics, we made August 17th Jade Cary

08:17Day in the city of Phoenix. So we'll

08:20continue to celebrate. Arizona has an

08:21incredible record with so many talented

08:24Olympians and they are part of the team

08:27welcoming us home.

08:30We hope that the 136 athletes registered

08:33to compete have incredible moments and

08:36that you enjoy your time in Phoenix. We

08:39have more acres of parks uh than any

08:41other big city in the United States and

08:43incredible restaurants, maybe not for

08:46our athletes, but the uh we Yelp's

08:49favorite ice cream and pizza we have uh

08:52not far from here. And the city cocktail

08:54is a tequila with chilapene and some

08:57Arizona citrus. So maybe celebrating

09:00after the event. Uh but the city of

09:02Phoenix is really excited to welcome

09:04you. We have an incredible team at

09:06Mortgage Matchup, the convention center,

09:08and more. So thank you to our major

09:10events team at the city of Phoenix and

09:12on our incredible partners at Visit

09:14Phoenix. Enjoy your time in our city.

09:18>> [applause]

09:21>> And speaking of Visit Phoenix, uh, as

09:23the mayor mentioned, lots of sports

09:24happening in Phoenix. And so toward that

09:26end, we wanted to introduce the

09:28executive director of sports and events

09:30for Visit Phoenix, Joel Kester.

09:39>> Well, thank you so much for that

09:40wonderful introduction and uh, thank

09:42you, mayor. Uh, again, you it's hard

09:44hard act to follow after that. Uh, but

09:46Visit Phoenix is beyond excited to

09:49welcome USA Gymnastics Championships to

09:51Phoenix, you know, for the first time

09:53ever. You know, this is a huge momentum

09:57boost to us as we continue to build our

10:00sports uh, you know, culture here. You

10:02know, I want to thank you first off uh,

10:04USA Gymnastics and Leadership for

10:06choosing uh, Phoenix uh, to be home to

10:09this championship. You know, again, this

10:11is is truly an honor. Um, and I would be

10:13remiss if I didn't thank our venue

10:15partners as well. Um, you know, starting

10:17with the Phoenix Convention Center,

10:20Mortgage Matchup Center, and our

10:21partners at Player 15 Group. Thank you.

10:24Uh, and again, you know, just like, uh,

10:26you know, um, you know, USA Gymnastics

10:28mentioned, we couldn't do this without

10:30the city support, and again, we just

10:32thank you, you know, for continuing to

10:33support our effort to bring youth,

10:35amateur, and professional sporting

10:36events here to Phoenix. Uh, but this

10:39week, we're especially honored to

10:40welcome Olympic gold medalist Jade

10:41Kerry. I mean, back home in front of her

10:44home crowd. How awesome is it going to

10:46be? It's going to be loud, electric, and

10:48I cannot wait to be in the building uh

10:50when she takes the floor. But this

10:52week's beyond competition. It's all

10:55about creating memories. Memories for

10:57the athletes and their families, but

10:59memories for local Phoenicians. Just

11:02imagine that some young girl or boy will

11:04be sitting in the audience this weekend

11:07and they're going to eventually become a

11:10future Olympic hopeful. based on what

11:12they're seeing, you know, take place out

11:14on the podium. So, it's really exciting

11:16for us. It's beyond economic impacts,

11:18beyond heads and beds. It's really about

11:20the experience again of these athletes

11:22being in front of our hometown. And

11:24again, that's what it's all about and

11:25that's what we're really excited about.

11:27Greater Phoenix is a sports destination.

11:30Phoenix is the fifth largest city in the

11:32US and one of the sunniest major cities

11:34in the world. Following NCAA Women's

11:36Final Four and leading into the 2027 NBA

11:40All-Star Weekend, this is another

11:42marquee event that we're proudly hosting

11:44and this reflects our commitment to

11:46providing an unforgettable experience

11:48for both athletes and the fans that are

11:50attending this event.

11:52We wish the best of luck to all the

11:54competitors and we hope this is just the

11:56beginning of your core memories here in

11:57Phoenix. Thank you.

12:02[applause]

12:04And for all those Phoenicians who may be

12:06interested, tickets are still available

12:07at ticket master. So we look forward to

12:09welcome welcoming as many residents of

12:12Phoenix as possible this weekend. Uh now

12:14every year at this opening press

12:16conference, we traditionally have a

12:18state of the sport from our president

12:19and CEO. And obviously a lot has

12:21happened at USA Gymnastics Gymnastics

12:23over the last few years. Last November,

12:26we introduced Kyle Alrech as our current

12:29CEO, president and CEO. Kyle started in

12:32January and the last seven months have

12:34been very fast-paced and really exciting

12:36about where we're headed. So, with that,

12:39I am honored to introduce Kyle Alrech,

12:42our president and CEO, to let you know

12:43what's been going on and where we are

12:45headed with USA Gymnastics. Kyle,

12:48[applause]

12:55well, good afternoon everyone. Uh, thank

12:57you so much, Mayor Ggo, Joel. Um, you

13:00know, the partnership in bringing us to

13:02Phoenix means so much and we can't thank

13:04you enough for all the support in

13:06getting us here today. Thank you to all

13:07the media for joining us here today and

13:09incredibly excited to uh be coming to

13:12you live from my first National Congress

13:15and Exfinity National Championships. Um,

13:18you know, I'm going to be speaking to

13:19our congress here over the next uh

13:22number of days as well as many committee

13:24meetings. And so I'd like to take this

13:26time today prior to some of those

13:27meetings to share a little bit about, as

13:29Jill said, what my first seven months in

13:31the role have been like and a look at

13:33where we're going as an organization as

13:35well. I can say I'm very fortunate when

13:37I walked into the offices at USAG that I

13:41was joining an or an organization that

13:42was stronger than it's been uh in over a

13:44decade. US teams are coming off

13:47double-digit medals coming out of the 23

13:49World Championships as well as the 24

13:52Olympic Games, including the return of

13:54the men's team to the medal stand. Our

13:56rhythmic program is winning its first

13:58medals at World Championships,

13:59trampoline and tumbling, having record-

14:01setting performances on the global

14:03stage, and a new era of both acro and

14:05parkour athletes breaking through and

14:07winning World Cup titles. USG membership

14:10is now exceeding 240,000 members and

14:13continuing to grow. and some of the most

14:15respected brands in the world are

14:17investing in the sport as our partners.

14:19We're well underway on our planning to

14:21LA28 and are bullish about the

14:23opportunities to sustain that growth as

14:25we look towards tremendous opportunities

14:27over the coming years like hosting the

14:292031 World Gymnastrada in Las Vegas.

14:32These are all meaningful indicators of

14:34the strength of our sport and the

14:36organization, but more so they reflect

14:38the tremendous work that's been done

14:40under our staff. The leadership under

14:42Lee Le Young, Katherine Carson, our

14:44board chair, the remainder of our board,

14:46the remainder of our staff, our

14:48athletes, and the broader gymnastics

14:49community. We have so much to thank for

14:50all of their work.

14:52Sorry. [snorts]

14:54Uh I feel fortunate to join this

14:56organization where the culture is so

14:57strong and we have a

15:56Good morning everyone. I'd like to call

15:57this meeting to order. Welcome to the

15:59September 23rd, 2026 community services

16:02and education subcommittee meeting. like

16:05to start off by introducing our city

16:08attorney

16:13to explain the role of public comment.

16:19Apologies, Vice Mayor. Um we're missing

16:21our city attorney. Um I'll I'll get

16:25someone here and maybe we can put that

16:27um

16:28>> later after the first item.

16:30>> Okay, perfect. We will move on to our

16:32interpreter.

16:37Is our interpreter Elsie Dorte available

16:40to provide a

16:42brief announcement?

16:47Thank you. Apologize. Um unfortunately

16:49there's um an issue with the uh audio on

16:52my end. I'll go ahead and introduce

16:56myself. Um thank you Madame Chair Haj

17:00Washington.

17:02My name is Elsie Dwart and I'll be

17:04providing Spanish interpretation during

17:06today's community services and education

17:08session. I will now take a moment to

17:10address our Spanish speaking audience.

17:46Thank you, Madam Chair. Thank you so

17:47much for the for that information. We

17:50will get into our agenda item starting

17:52with item number one which is the

17:54approval of the cse minutes from the

17:56June 24, 2026 meeting. Do I have a

17:58motion?

17:59>> Move to approve.

18:01>> Second.

18:02>> So we motioned and second. All in favor?

18:05>> I

18:06>> I.

18:07>> Thank you. We will move on to item

18:09number two which is the Head Start birth

18:11to five monthly report for the month of

18:13July. Do we have any questions?

18:18Okay, we don't have anything from the

18:20public, so we'll move on to item number

18:23three, which is the uh overview of the

18:27Phoenix um chronic absenteeism data and

18:29the attendance uh matters Phoenix

18:31initiative that will include a social

18:33media kit to promote to improve um

18:37school attendance across Phoenix

18:38throughout the year.

18:42I'd like to welcome the Youth and

18:43Education Office Director Tim Valencia

18:46and the Valley of the Suns United Way

18:48Community Development Director Don

18:50Gerondo to the table.

18:53Good good morning, Vice Mayor and

18:55members of the subcommittee. Today we're

18:57sharing our newest initiative,

18:59Attendance Matters Phoenix. But first,

19:02I'd like to introduce Miss Don Garando,

19:04community development engagement

19:05director with Valley of the Sun United

19:07Way, who will begin um our overview of

19:10some of our statewide and maropa county

19:13initiatives.

19:19>> Thank you, Mr. Valencia, Vice Mayor, and

19:21members of the subcommittee. Thank you

19:22for the invitation to speak on chronic

19:24absenteeism and the work that we have

19:26been doing together with the city of

19:28Phoenix. Chronic absenteeism is defined

19:30as missing more than 10% of the

19:33scheduled school year. That adds up

19:35really quick. It is as easy as two days

19:38per month that can place a student

19:40becoming chronically absent. Attendance

19:42is closely connected to reading

19:44proficiency, academic success, social

19:47emotional development, and long-term

19:49education success.

19:52Chronic absenteeism affects students

19:54across grade levels, but especially

19:56concerning amongst our youngest

19:57learners. transitional grades and those

20:00historically underserved communities.

20:03Statewide chronic absenteeism rates for

20:052025 is 24%.

20:09Now, let's take a closer look at those

20:11Phoenix school districts data.

20:15Phoenix school districts have made

20:16notable progress in reducing chronic

20:18absenteeism. Following the pandemic, the

20:20rates were as high as 30% in 2022 and by

20:242025, the average fell to 22.5%.

20:29This improvement reflects strong

20:31collaboration among schools, districts,

20:33community partners, and families.

20:38Across Phoenix, elementary school

20:40districts vary significantly from 10% to

20:4234%. Union Elementary reported the

20:46highest rate while Murphy had the lowest

20:49rate. This variance highlights both the

20:51challenges and the opportunities for us

20:54to continue to focus. In May of 2023,

20:57Reedon Arizona convened a statewide

20:59chronic absenteeism task force to

21:02explore the root causes and identify

21:04strategies. Mr. Valencia and I both

21:06serve on the leadership team and

21:08developed resources, toolkits, and

21:10support statewide efforts to help reduce

21:13chronic absenteeism rates.

21:18In response to that statewide work, the

21:20attendance matter initiative was

21:22launched by Valley of the Sun United

21:23Way, Readon Arizona, Readon Phoenix, and

21:26the Southwest Valley. Together, we

21:28worked with those school districts,

21:30educators, and families to understand

21:33why children are missing school and to

21:35address the root causes on chronic

21:37absenteeism. Through coordinated

21:39community resources, schools and

21:41families now have access to tools such

21:44as messaging templates, educator

21:46supports, multi-ingual family engagement

21:49materials, and the resources to

21:52strengthen routines, improve

21:53communication, and ensure families have

21:56the support they need to help their

21:58child grow every day. Our shared goal is

22:02clear. reduce chronic absenteeism

22:04through consistent messaging, early

22:06intervention, strong family engagement,

22:09and community-based solutions. With

22:11funding from the Helios Foundation, five

22:14Phoenix elementary school districts,

22:16Baltz, Alhamra, Cartwright, Littleton,

22:19and Washington participated in a deeper

22:22coaching and analysis. These districts

22:25saw reductions ranging from 18 to 28%.

22:29Demonstrating the impact of strategic

22:31communitydriven work. I'll now turn it

22:34back over to Mr. Valencia to introduce

22:36the newest initiative aligned with

22:38attendance matters. [clears throat]

22:42>> Thank you, Don. Attendance Matters

22:43Phoenix is our newest citywide

22:46initiative that closely aligns with

22:47Valley Sun United Ways attendance

22:50matters efforts. This ensures that our

22:52local messages supports and stren

22:54strengthens the broader regional work.

22:57The initiative reinforces the importance

22:59of daily attendance by connecting the

23:00city's voice with the families here um

23:04from our schools, our school districts,

23:05and our community partners. By aligning

23:08our messages um with school-based events

23:10and community campaigns, we can deliver

23:13clear, consistent reminders that showing

23:15up every day sets students up for future

23:18success. Our overall goal is to elevate

23:21attendant expectations citywide.

23:24Really unifying this particular message

23:26that here today ready tomorrow will help

23:29families recognize that every school day

23:32truly matters.

23:35As part of this launch, we'll introduce

23:37a new website that is up today and a

23:40media toolkit. These tools will help it

23:42make it easier for city departments and

23:44even your offices to amplify the

23:46campaign across social media and other

23:49communication channels. City messages

23:52will strengthen early attendance habits

23:54in all of our programs like Head Start

23:56and provide families with culturally

23:58responsive multilingual and supportive

24:01communication.

24:03September this month is attendance

24:05awareness month which really provides

24:08our strong launching point. During this

24:10month, the city will share our unified

24:13message. Uh we'll we uh will issue the

24:16official proclamation from the mayor and

24:18then of course reinfor reinforce early

24:20year routines that help students stay

24:22strong. We'll also promote collaboration

24:25among schools, districts, and community

24:28partners to continue to build the

24:29momentum that has already started um

24:32throughout the school year.

24:35The social media kit is really to

24:38support that ongoing communication. This

24:40kit will have branded graphics. So, we

24:42do have a new graphic that we're really

24:43excited about. We have ready to post

24:46captions, multilingual materials, and

24:48templates designed to make consistent

24:50messaging easy and access accessible for

24:53partners uh citywide.

24:56The kit will also um highlight those

24:59critical times during the school year.

25:01One of those biggest challenges, summer

25:02learning loss. How important it is to

25:04not only stay in uh in school during

25:06May, but also begin the school year

25:09strong. Strong attendance in May helps

25:12minimize this learning loss, and

25:14returning on time helps reestablish

25:15those routines and rebuild learning

25:18momentum immediately.

25:20Consistent attendance before and after

25:22summer support stronger academic gains

25:24throughout the year.

25:27To launch Attendance Matters Phoenix,

25:29we're introducing a new opportunity for

25:31our Head Start families. Children who

25:34maintain strong weekly attendance will

25:36earn entries into um monthly drawings

25:38with bonus entries for sustained weekly

25:41attendance.

25:42With this initiative, we will provide up

25:45to 300 families will receive an annual

25:47pass uh to the Phoenix Children Museum

25:50to continue the learning outside of the

25:52classroom. This incentive promotes

25:55consistent attendance. It recognizes

25:57those families for supporting their

25:59children during learning times and also

26:01strengthens engagement through enriching

26:04uh community experience.

26:08So, how can you help? Each of you play a

26:11critical role in amplifying the

26:12attendant matters Phoenix campaign. City

26:15leadership can reinforce this message

26:17through social media, school visits, and

26:19community events. when you're out in the

26:20community. We can elevate multilingual

26:23messaging in multiple languages, partner

26:25with school districts and youth serving

26:27organizations that target specific

26:30populations like refugees and also

26:32highlight key periods uh such as

26:34September, our holidays and summer

26:37breaks. All those times either you know

26:40the day before holiday or after holiday

26:42break is when we see an increase in

26:44chronic absenteeism.

26:46So these efforts ensure our messages

26:48reach families where they are and

26:49strengthen our collective impact across

26:51Phoenix. In closing, attendance is one

26:54of our strong strongest predictors of

26:56student success and together we can make

26:58a a meaningful difference. We are proud

27:01to introduce Attendance Matters Phoenix

27:03initiative and through this clear,

27:05supportive um strong partnerships and

27:09communication, we can ensure every uh

27:11Phoenix students are here today and

27:13ready for tomorrow.

27:16Thank you. And uh if you have any

27:18questions, we'd be happy to answer.

27:22>> I'll start off. Councilman start.

27:25>> As far as a Head Start, I I understand a

27:29few of the school districts have their

27:30separate Head Start programs. Would they

27:33also qualify for this initiative?

27:36>> Within Head Start, all our educational

27:38providers will be part of this program.

27:40>> Okay. Thank you. And then just out of

27:43curiosity, and this is more out of

27:44curiosity, when you when you looked at

27:46the school districts, some of them

27:48overlap into other cities, did you

27:51separate the percentage by just city of

27:54Phoenix res?

27:55>> By City of Phoenix schools.

27:56>> Perfect. Okay. Thank you. Thank you so

27:58much. And congratulations to

27:59Councilwoman O'Brien because I know you

28:02are on the governing board of Deer

28:03Valley and they bode very well in the

28:06numbers here.

28:08>> I think they still have a little work to

28:10do. [laughter]

28:18Councilman Hernandez.

28:19>> Thank you, Madam Chair. Um, first just

28:21thank you so much, Tim, um, for all the

28:23hard work that, uh, you are doing on

28:26this and working closely with our office

28:28on ways to how we can support the youth

28:30in Phoenix. Um, you know, again, I also

28:32thank you for working with community

28:34partners and addressing some of the on

28:37how y'all are addressing some of the

28:39barriers um to attendance through family

28:41engagement, strong community support.

28:43So, really thank you so much for all of

28:45that. Um, you know, I know we know

28:47school attendance is so critical for our

28:48youth. Um, and I'm glad to see that we

28:50are launching this initiative. My office

28:52is looking forward to supporting this in

28:54any ways that we can. So glad to hear

28:56that we have the toolkit and other ways

28:58that we can be involved to really help

29:00um spread the message and spread the

29:01word on this. Um as you know, I was

29:04looking over the packet and the data

29:05shared on this item, I was struck by the

29:0830% absentee rate um at Phoenix Union. I

29:12think this is especially disturbing

29:14because the majority of the students at

29:16Phoenix Union um are black and brown

29:18kids, which means that it is black and

29:20brown kids that are missing school,

29:22missing opportunities, and being um

29:25placed more at risk for criminalization.

29:28So, we must take every opportunity to

29:30support these youth. We cannot just let

29:32them slip through the cracks and become

29:34another statistic. Uh, I am also fully

29:37aware that, you know, school absenteeism

29:40is also a direct result of ICE and

29:43Trump's terrorism in our communities.

29:45Families are afraid to go out and

29:47they're afraid to send their kids to

29:48school um if they feel threatened. So,

29:51of course, this is, you know, this is

29:52intentional by design. So, as a city, we

29:54should definitely look at how we can

29:56work more closely with our school

29:58districts to protect their students and

29:59their and their families um from ICE.

30:02And finally, I just want to make a note

30:04that absenteeism

30:06also threatens the sustainability of our

30:09public schools. And you know, in my time

30:11at the state legislature in the past,

30:14um, and continuing to now, the

30:15Republican uh, majority party has made

30:18it no secret that they want to defund

30:19our public schools. So, every time a

30:21child misses school, that is one less

30:23opportunity that that district um has to

30:26really tap into that state funding that

30:29is so critical to so many of our working

30:31families. So, our ability to keep keep

30:33kids from missing school also really

30:35helps us keep our public schools open.

30:37So, just again, thank you so much, Tim.

30:40Thank you so much, Don, for everything

30:42that y'all are doing um you know, on

30:44this initiative and how we're really

30:46going to combat this absenteeism. Um,

30:49and please know that we are here to

30:50support you and however we can be

30:51engaged. Thank you, Madam Chair.

30:55>> Counciloman O'Brien.

30:57>> Thank you, Chairwoman. Um, and I

31:00apologize. I was trying to quickly write

31:02some notes, but you talked about five

31:04districts that you're working with

31:06closely. Alhamra, Cartwright,

31:10>> Alhamra, sorry. Um, it was a Hambra

31:14Cartwright Baltz.

31:17>> Um, I forget which ones we all we

31:20actually have nine. I'm sorry, but these

31:22are the ones directly in the city of

31:23Phoenix. Okay.

31:24>> So, that's where I get jumbled on which

31:26ones that we have.

31:27>> Okay. Those four. And then, and so,

31:29thank you for this work that the data

31:32you have on the absenteeism. Does it

31:35delve farther into the reason for the

31:38absence?

31:40um so that you can provide maybe some

31:43more support or education to to our

31:45parents and and kiddos.

31:47>> Yes, vice mayor and members, we have

31:50really worked really strategically with

31:52those schools to have a dedicated

31:53attendance team that is drilling down

31:56into their data to understanding why

31:59those children are chronically absent.

32:01And what we do know is it comes from a

32:04plethora of needs, basic needs. It comes

32:06from things as easy as not having child

32:08care and having to stay home and take

32:09care of a sibling to getting

32:11transportation to come to school. What

32:13is unique is each district has a

32:16different set that spikes higher than

32:18lower from one district to the next. But

32:21the key that we found was really having

32:23that dedicated attendance team that

32:25looked at their data ongoing all the

32:28time to address chronic absenteeism

32:30before it became chronic. So what I say

32:33is we look at for an example we're about

32:35the 66th day of school on the average

32:38for most. How many children have already

32:40missed

32:4212 days?

32:44>> Those children are already on target to

32:46be chronically absent.

32:47>> So how do we address those? So sitting

32:49those strategic goals together and

32:51looking to what that root cause is

32:53because as Tim always and I always say

32:55it's about the relationships that the

32:58schools are building with those

32:58families.

33:00>> And that that's good to know. My concern

33:02is that we we're treating it um at the

33:0530,000 foot level, right? That

33:06absenteeism is apt absenteeism is

33:09absenteeism, which is not true as you've

33:12just stated. And and so I'm I'm glad to

33:13know that each district is able to work

33:15through and and maybe even within each

33:18school. Some of these districts are are

33:20rather large districts, so they could

33:22have different reasons at different

33:23schools so that you all are helping

33:25them. Have you also reached out to any

33:28of our um chambers? you had a obviously

33:31I'm excited about the nonprofits that

33:32are working on this but having our

33:35business community behind this I think

33:37would be also helpful have they shown

33:39any interest or so through the education

33:42coalition ran through valley of the sun

33:44United way we open it up to business

33:45partners community members and actually

33:47families and there have been several

33:48business partners that have actually

33:50joined our attendance action team

33:51meeting where we come down and listen to

33:53what those schools need action around so

33:56maybe we can learn from each other

33:57peer-to-peer district to district what's

33:59worked and what hasn't worked as well as

34:01how our business can contribute to

34:03helping us support the work as well

34:05because this is their future. [snorts]

34:07>> Excellent. And and thank you for that.

34:09That's amazing. Um are these all the

34:12school districts in Phoenix that are

34:15listed on this the data chart that you

34:17provided?

34:18>> Those are all Phoenix elementary school

34:20districts.

34:21>> All Phoenix elementary school districts.

34:23Okay. So the the best one is Murphy at

34:2510%.

34:26>> Correct.

34:27>> That is correct. All right. Thank you so

34:29much. Appreciate the information and all

34:31the work. Look forward to supporting um

34:33getting your message out and and

34:35supporting you in any way my office can.

34:37>> Thank you.

34:38>> Thank you, chair. Thank you. Um I do

34:41want to say thank you for the

34:42presentation. As you know, Tim, this was

34:44one of my priorities when I became the

34:46chair of the cse um committee

34:48subcommittee. I wanted to see what more

34:50we could do to address chronic um

34:52absenteeism. And I think this is a great

34:55step for us to continue to make

34:57meaningful strides. Um, many of my

34:59questions have been asked of my

35:00colleagues, but I do have a couple

35:02follow-up questions. Um, we talked about

35:05one of the questions was about

35:07identifying the the causes of

35:09absenteeism

35:10versus just looking at absent I'm sorry,

35:12ACT attendance numbers. Is there

35:14anything specifically that the city of

35:16Phoenix can or should be doing to help

35:18connect families to services that help

35:20address these barriers?

35:22>> Abs. Absolutely. And I'll give an

35:24example. In our Murphy school district,

35:26um we have one of our literacy hubs

35:28there um where we engage our families

35:31and we were talking to the principal and

35:33while the families through uh surveys

35:35what their needs were and so we had um

35:39what we called a workshop called rent to

35:42utility lit literacy. So, we brought

35:44resources from human services. We

35:47brought APS SRP because some of our

35:49families do not know about some of the

35:52opportunities they have to assist with

35:53their bills. And um it it was amazing.

35:57We it was one of our biggest family

35:59engagement opportunities because we had

36:01literally when I say we had 40 50

36:04families families that meant we had like

36:06a hundred you know individuals. We had

36:09to split them up and the um the students

36:12actually did a liter uh a financial

36:15literacy activity while their while

36:17their parents uh listen to a panel of

36:20opportunities um that we had not only

36:22internally but also with some of our

36:24partners like SRP and APS um and they

36:28helped them right on the spot. APS

36:30pulled out their computer, logged in and

36:32was helping them getting them enrolled

36:33in certain programs. So, those are the

36:35kinds of things that we are bringing to

36:37the school districts. Some of those

36:39opportunities that sometimes our

36:41principles do not know. They're so

36:43involved in the day-to-day operations of

36:45their school that we're there to help

36:47connect to resources not only that we

36:49have, but also what our community has.

36:51>> That is excellent. I think that shows

36:53that this initiative is focused on

36:55supportive and non-punitive messaging,

36:57which I think is excellent. Our families

36:59need to know that the city and our

37:00community partners are here to help

37:02them. I am especially interested in

37:04making sure that this reaches families

37:05throughout Phoenix, including families

37:07who may face transportation, child care,

37:10employment, or other challenges that

37:11sometimes make consistent attendance

37:13difficult. Um, I also wanted to um

37:17interested in making sure it was a

37:18follow-up to my question for my

37:19colleague Councilwoman Hernandez about

37:21the communities that are generally we

37:24see um

37:26with lower attendance. How are we

37:28ensuring that our messaging is going to

37:30be culturally responsive and

37:32multilingual outreach, especially to

37:35make sure it touches the families who

37:36don't regularly interact with city's

37:38programs or traditional school

37:40communication?

37:41>> Well, first we're just we're going to

37:42make sure that all the material that we

37:43provide are in multilanguages, you know,

37:46Spanish of course. Um, but we're going

37:49to work with those community based

37:50organizations that work with those

37:52specific populations

37:54um to help get the message out because

37:56they when it comes to chronic

37:58absenteeism, it's all about

38:00relationships that you have with the

38:02family so they can trust. And so if we

38:04if the school district doesn't have that

38:06trust built with a specific family, we

38:09need to figure out why. And then there

38:11is an organization that they have trust

38:13in. And so how we provide that

38:15information to those key community based

38:18organizations that we bring to the

38:20table, we are doing that now.

38:22>> That is perfect. Thank you. So glad to

38:24hear that. Um and I also I love the idea

38:26of connected attendance with positive

38:28experiences such as the Phoenix

38:30Children's Museum in District 8, if I

38:32might add. Um I think this gives us an

38:35opportunity to celebrate the entire

38:37family for building strong attendance

38:39habits while connecting children with

38:41enriching experiences. Um out of

38:44curiosity, how are we ensuring that this

38:49incentive is actually improving

38:51attendance and family engagement?

38:54>> Well, you know, uh Head Starter or human

38:56services department, they have unique

38:58identifiers on how they track uh

39:00performance specifically with

39:02absenteeism. So, we are definitely

39:04looking at those families who um did

39:07get, you know, the opportunity to uh

39:11receive the family pass for a year and

39:14look at that throughout the year. Did it

39:17make a positive change um with those

39:19families throughout the year? But that's

39:21something we're going to work with human

39:22services and develop when it comes to

39:24absenteeism because they already collect

39:26a you know a plethora of data. h how we

39:29look at that data specifically with this

39:31specific opportunity with Headstart

39:33families.

39:34>> I thank you for that. I um I'm also my

39:37last question is what is our anticipated

39:40end result or end goal right now? We

39:42currently have our absent absenteeism

39:44and average about 22 23%. What do we

39:47hope to be the gold at the end of this

39:49initiative? What is our goal post? Well,

39:52ultimately we want to um again continue

39:56to increase well I should say decrease

39:59chronic absent right but we want to

40:01increase those not only what the

40:02families are aware about the importance

40:04of attendance but also the the students

40:07are in the classroom. So first we'll

40:09track um through the attendance rates

40:12that the schools provide to show but

40:14specifically we want to track those

40:17specific districts that we provide

40:19resources to. And once we get up and

40:22running and identify those districts,

40:24then those performance metrics will be

40:26developed.

40:27>> Okay. Well, thank you for that. I look

40:29forward to seeing how we measure the

40:31impact of this initiative and continue

40:32to build on what we are already seeing.

40:34So, thank you both for your efforts um

40:37to move attendance matters Phoenix

40:39forward and I hopeful that we are next

40:41reporting on a continued decline in our

40:44chronic absenteeism here in Phoenix,

40:46Arizona. So, thank you.

40:47>> Thank you vice mayor and subcommittee

40:49members.

40:54Um, next we will move to item four,

40:56which is an update on the supplemental

40:59nutrition assistance program navigation

41:01support and flexible financial

41:03assistance. I'd like to welcome human

41:05resources director Jacqueline Edwards to

41:07the table.

41:18Good morning, chair and members of the

41:20subcommittee.

41:21Uh today I will be be sharing an update

41:24with you on initiatives that received

41:26one-time supplemental funding for fiscal

41:29year 2027 flexible financial assistance

41:33and supplemental nutrition assistance

41:36program or SNAP navigation

41:41to respond to reductions in federal

41:43funding and restrictions to federal

41:46social safety programs that households

41:49rely on for stability.

41:51The city council approved 3.15 million

41:55in one-time general funds to be used for

41:58flexible financial assistance with 2.9

42:02million being used for direct services

42:05and 200,000 for administrative costs.

42:08The human services department developed

42:11two programs to de to deliver flexible

42:14needs-based assistance that can avert

42:17crisis and maintain stability. The

42:20targeted one-time crisis assistance

42:22program is for Phoenix residents who

42:24lost their SNAP benefits on or after

42:28October 1st of 2025

42:31when federal program changes were made.

42:34Eligible residents can obtain a one-time

42:37payment of $600 to be applied toward

42:40their utility account and $100 in

42:43transportation assistance in the form of

42:45a gas card or a Valley Metro Transit

42:48Pass. Funds are distributed in this

42:51manner so households can make culturally

42:54appropriate food purchases close to home

42:57with the money saved on utilities. The

43:00second program is stability assistance,

43:03which is to support housing

43:05stabilization for Phoenix households

43:07through providing coaching and case

43:10management, where households develop

43:12specific goals and may be eligible to

43:15receive up to $2,500 in needs-based

43:18assistance payments.

43:22The targeted one-time crisis assistance

43:24program began on July 6th, and in the

43:28first two months, we received nearly

43:302,000 applications. Of those, 737

43:35households have been approved and have

43:37received over 480,000

43:40in utility and transportation

43:42assistance.

43:44381 applications are pending review and

43:48877 applications have been denied. Those

43:51denied are primarily due to applicants

43:54either being currently receiving SNAP or

43:58are not Phoenix residents. After the

44:01initial launch, we did modify our

44:04application to curb applications being

44:07submitted by current SNAP recipients and

44:10from non-Fenix residents. which resulted

44:14in an which resulted in a an approval

44:18rate increase to 76%.

44:21It is expected that we will serve 2,857

44:26households in this program.

44:30The stability assistance program began

44:32recruitment and enrollment of households

44:35in late August 2026. A household

44:39enrolled in this program must engage in

44:41a minimum fourmonth goal achievement

44:44process which focuses on establishment

44:47of goals to support stability based on

44:51each household's individual situation

44:53which may goals may include budgeting,

44:57benefits navigation, employment and

44:59education linkages and connection to

45:02community resources.

45:04funds will be used to support basic

45:06needs evaluated through this coaching

45:09and case management process, including

45:12employment, excuse me, employment

45:14related support, transportation support,

45:17and other basic needs for stabilization.

45:21Because our program is designed to uh

45:24provide focus, coaching, and case

45:27management to 360 households, we're

45:31prioritizing enrollment for residents

45:33already engaged in traditional case

45:35management, ensuring they receive

45:38consistent and seamless services.

45:40Therefore, if a household is wanting to

45:42engage in this program, they can visit

45:45one of our family service centers or

45:47contact um our family services centers

45:50and request a case management

45:52appointment. Households will be reviewed

45:55to determine which service is most

45:58suitable for their situation.

46:03Changes made to the SNAP program at both

46:07the federal and state level have made it

46:10increasingly difficult for residents to

46:12obtain and retain benefits. As such, uh,

46:16Mayor Ggo and C city council made

46:19focusing on supporting residents needing

46:22SNAP a priority, and city council

46:24approved $2 million in supplemental

46:27general funds for SNAP navigation.

46:31This fiscal year 2027 initiative is

46:34designed to support individuals and

46:37families through this four-part

46:39initiative.

46:41First, outreach, education, and

46:44partnership activities, which will

46:46include educating the community on SNAP

46:49and partnering with community-based

46:51agencies.

46:55Oh, excuse me. Next is to simply help

46:58residents complete their SNAP

47:00applications. For certifications, HSD

47:04staff will support residents by

47:06explaining documents they have received

47:09from the Arizona Department of Economic

47:11Security. We'll review their documents

47:14for submission and help upload

47:17reertification materials.

47:19And finally, through work requirements

47:22and compliance supports, we will assist

47:24residents in understanding the program's

47:26expectations,

47:28identifying qualifying activities, and

47:31certifying their participation through

47:34volunteer work and workforce development

47:36activities.

47:39Outreach is critical to ensure Phoenix

47:42res residents are aware of not only how

47:45to access SNAP benefits, but also the

47:48services available for them to do so. We

47:51are utilizing data through GIS mapping

47:54to both outreach to communities

47:56impacted, such as those with higher

47:59concentrations of households with lower

48:01incomes, as well as to specific

48:04households

48:06um known to have been SNAP recipients.

48:10Online campaigns are important as well,

48:13which includes a specialized snap

48:15navigation website as well as utilizing

48:18neighborhood apps like Next Door and the

48:21city social media accounts. A social

48:24media toolkit will be available to

48:26council prior to program launch.

48:30Finally, outreach extends to providing

48:32SNAP education through community

48:35assistance clinics as well as

48:38community-based presentations.

48:42So, how do residents access SNAP

48:45navigation services? When the program

48:48launches, residents will be able to

48:50access services in three ways. One, by

48:54attending a community clinic close to

48:56their home. two, by walking into one of

49:00our three family services centers, or

49:03three, by scheduling an appointment at a

49:06time of their choosing through our

49:08website. When scheduling an appointment,

49:11a few questions will be asked to ensure

49:14they receive the correct service. Once

49:17scheduled, the resident will receive a

49:19list of documents to bring with them

49:21from HSD staff. During the appointment,

49:25staff will work with the resident to

49:27complete what is necessary for where

49:30they are at in the SNAP process. And

49:33finally, the resident will be provided

49:35information on what are the next steps

49:38in their process and what they can

49:40expect. These meetings are not or these

49:44meetings are intended to primarily be

49:46one meeting only as the city does not

49:50determine eligibility for SNAP. That is

49:53the state's responsibility.

49:56Through this important initiative, we

49:58are expecting to meet the following

50:00targets this fiscal year. Over 4,560

50:06number uh four sorry 4560

50:11applications to be submitted by

50:14residents.

50:155,700

50:18um reertifications completed and over

50:212,000 work requirement submissions.

50:24Please note that there may be an overlap

50:27in support as a resident may receive

50:30more than one service.

50:35For more information on these programs

50:38or to access these services, please uh

50:41go to this QR code um or to phoenix.gov.

50:45/helping. Are there any questions?

50:50>> Thank you so much for the presentation.

50:51I'll start off with Councilman

50:52Hernandez.

50:54Thank you so much, Madam Chair, and

50:56thank you so much, Jacqueline, for this

50:57update. Um, the SNAP navigators, I

51:00think, is so useful, right? Like, if we

51:02can help folks because a lot of it is

51:04maybe they just don't understand the

51:06paperwork or they just need to know how

51:08to fill out a a form. So, I think any

51:10help we can get we can give to folks to

51:12get back on to the benefits programs

51:15that they, you know, were on that would

51:17that's great. Um, I do have a little bit

51:19of questions on the uh flexible spending

51:22or assistance side. Um, I know you you

51:25spoke about the difference a little bit

51:27about the differences on the one-time

51:30crisis assistance and then the stability

51:31assistance. Is there anything you can

51:33expound a little bit more on what each

51:35of those programs um the I guess the

51:39goal or the intention of each of those

51:40that you didn't already cover?

51:45>> Thank you, uh, Councilwoman Hernandez,

51:47chair, members of the subcommittee. um

51:49for the one-time crisis assistance as we

51:52shared this is a one-time payment uh as

51:57for these SNAP households

52:00because they have lost their food

52:03benefits and we're trying to uh provide

52:06a quick way to support those um

52:09households. So, this is really focused

52:11on the outputs and getting the funds um

52:14out to um households for the stability

52:17assistance. Um, our focus on on this

52:20program is really to um help households

52:24not necessarily who are in crisis right

52:27this moment. We want those households to

52:29be uh stabilized so that they can go

52:32through that goal creation process um

52:35and um help them move through and out of

52:37poverty and remain stably housed.

52:41>> Thank you. Um, and then my next question

52:42is, is there different requirements for

52:45each of the different um for each of the

52:48different buckets?

52:51Chair, Councilwoman Hernandez, yes,

52:54there are different uh requirements. So,

52:57for the one-time um crisis assist

53:00assistance, a targeted payment um the um

53:05household, they need to be, of course, a

53:08city of Phoenix um resident or receiving

53:10city water services and they needed to

53:14have a loss SNAP benefits on or after

53:17October 1st of 2025. that is those are

53:21the only benefits on on or I'm sorry

53:23that's the only eligibility requirements

53:25on that program for stability

53:27assistance. Um of course they need to be

53:30a city of Phoenix resident or be

53:32receiving water services but there are

53:35other criteria and um to be able to be

53:39eligible for this. Um and it's not each

53:42of these it's one of these. So there's

53:45different pathways through a household

53:48has to um either be at 200% of the

53:53federal poverty line or lower. So, for a

53:56household of four, that means they can't

53:57make any more than 60 $66,000

54:00a year or they need to live in a

54:04qualified census track or they need to

54:08have had lost SNAP benefits on or um

54:12after October 1st or they could be

54:15currently receiving SNAP, TANIF, um

54:19Medicaid or or Access. So, it's not that

54:22they have to be in all of those. These

54:25are just different avenues so that we

54:27can ensure that there's broad

54:30eligibility um but while still focusing

54:34on those households most in need in our

54:36community.

54:37>> Well, shout outs to your staff for

54:40having to navigate and being able to

54:41navigate so many different paths to help

54:43folks get connected to those services.

54:46Um that's a lot. I don't know if I would

54:48be able to retain all of that. So, good

54:49job on that. And I know you spoke a

54:51little bit about um you know like on the

54:54stability on the stability assistance

54:57where you are really focusing on a lot

55:00of the folks or residents that are

55:02already currently engaged with the

55:03process. What is the best way um for the

55:07like if they don't know that that's also

55:09an option? What is the best way for them

55:11to apply for that if they're already

55:13engaged or and like what's the best way

55:16for a new person like a new resident

55:18that hasn't been engaged to really apply

55:20like where would you encourage them to

55:22to go to I know you spoke a little bit

55:24you shared about how to apply for the

55:26navigation services um but can you

55:28expand a little bit on what is the best

55:30way for our residents to uh seek service

55:33or seek assistance in this in either of

55:35these two buckets

55:37>> chair Councilwoman Hernandez says uh yes

55:41uh happy to do so uh for to access

55:44services if they're currently receiving

55:47uh case management services through the

55:49human services department they will be

55:52outreached to and that process is

55:54already happening to see if they would

55:56like to um engage in in this stability

56:00assistance if they are a new household

56:03um or they're not receiving any um

56:05services from the human services

56:07department currently They can go into

56:10one of our three family service centers

56:12or they can contact um our uh mainline

56:17as well and uh request a case management

56:21appointment.

56:23At that time they will be a they can say

56:25that they've heard about the

56:27stabilization assistance and what our

56:29staff will do is to assess what is the

56:33best service for them. So even if they

56:36are not um end up being enrolled in

56:38stability assistance, we do still have

56:41other services that we can offer to them

56:44um to help reach their um both their

56:46short and long-term goals and address um

56:50any uh crisis that they might be

56:52experiencing as well.

56:54>> Okay. Thank you. And then um on the

56:56numbers that you know we've helped and

56:58you shared I mean seeing almost 2,000

57:02applications right when this was

57:04launched right uh for the onetime

57:06assistance was is really uh overwhelming

57:09I would imagine for you and your team.

57:12Also I think it just shows the it

57:14reflects the need that exists out there.

57:16Um so I'm seeing that you know out of

57:19that we helped

57:22over or 737 folks right so my only other

57:26clarifying question is for the stability

57:29assistance we are expecting to help 360

57:32households do we know how many we've or

57:35have we helped anyone in this program

57:37yet or is that the entire goal

57:41>> chair Councilwoman Hernandez for

57:44stability assistance yes We expect to um

57:47support and work with 360 households.

57:51That recruitment and enrollment process

57:53is going on currently and I will be able

57:55to report back both outputs and outcomes

57:59um as we get further into the fiscal

58:01year. For the targeted one-time crisis

58:04assistance, we are looking at um being

58:08able to provide uh service to over 2,800

58:12households.

58:13>> Okay. Thank you, Jacqueline. I mean

58:14those are amazing numbers and I think

58:16just right goes to show that we as a

58:19city really through a lot of advocacy

58:21through community members that they

58:22showed up throughout the budget process

58:25um you know they really we stepped up to

58:28help fill a gap that existed because of

58:30this federal administration. So, I just

58:33really want to thank you, Gina, and the

58:35entire HSD department for working so

58:38closely with our office, with community

58:40um advocates that again worked so hard

58:44to get the support for um you know, for

58:47our communities that are struggling. Um

58:50you know, I I know my entire team and I

58:52think so many of us are excited to see

58:54how much other ways we can support

58:56people. um

58:59you know they we heard through that

59:01process a lot that

59:04our families are struggling and they

59:06needed help and they were looking to us

59:08as city leadership. How are we going to

59:10help them get through these tough times?

59:13Um especially as they navigate, you

59:15know, Trump's war on on workingclass

59:17folks and poor and poor folks. It's just

59:20mind-boggling that this is happening.

59:23But I would I it would be I would be

59:26remiss to not thank you and your entire

59:28team for stepping up to that challenge

59:31when community brought us those concerns

59:33and figure out how are we going to

59:34really put this program together and get

59:36the funds out there to help folks. You

59:38know, a lot of sometimes I think

59:40families, you know, or community members

59:42get discouraged, right? Like in this

59:44last budget process, they really fought

59:46for getting they were going for $5

59:48million in in these flexible spending.

59:51Ended up with 3.6, six, which is a great

59:52start and it it's amazing wins for the

59:55community. Um I think sometimes it gets

59:58a little discouraging when we look at

1:00:00implementation um because sometimes

1:00:02right there's unintentional barriers

1:00:03that are created for folks to access

1:00:05those resources. Um so I you know I

1:00:09always like to push us um to think

1:00:11through that because folks are living

1:00:13you know we're in the middle of an

1:00:14affordability crisis. I think things are

1:00:16getting more expensive. Um, and the

1:00:20consequences from this administration's

1:00:24decisions are impacting our families

1:00:26every single day. Um, I think just this

1:00:29last week alone, you know, we learned of

1:00:3230 families who may be impacted by their

1:00:34shelter at Yum. Um, and we just learned

1:00:38that there's families living at the

1:00:39downtown YMCA that are also going to be

1:00:42facing displacement all because funding

1:00:44cuts are happening through this

1:00:46administration, right? And putting a big

1:00:48burden on us as a city to step up and

1:00:50figure out how we are going to support

1:00:52our residents. Um, in light of these

1:00:54actions, um, in gas is increasing. I

1:00:58mean, I think now it's at 450 a gallon

1:01:01or over 450 a gallon. So, our people are

1:01:03really financially hurting. So, you

1:01:06know, I it feels like it's only getting

1:01:08worse for them. Um, so I, you know, will

1:01:11push us to, uh, encourage us to think

1:01:13creatively. How are we, how are we going

1:01:15to think differently to so that we can

1:01:17get help out and resources to our

1:01:19communities, um, and to the people in

1:01:21need. So, I'm going to continue to push,

1:01:23you know, for more resources resources

1:01:25directly into our community. Um, I think

1:01:27it's a big responsibility on us to

1:01:30really care for them. um and just really

1:01:32make sure that the most vulnerable and

1:01:33most impacted in our city are getting

1:01:36the support they need from us um as as a

1:01:39city. So again, thank you so much,

1:01:40Jacqueline, for your continued

1:01:42involvement and engagement in this

1:01:44entire process and just collaborating,

1:01:46you know, not just with with my office,

1:01:47but with all the council offices. I know

1:01:51um vice mayor has been um was also very

1:01:55supportive in this process like how are

1:01:56we going to figure this out? um but most

1:01:58importantly for your willingness to

1:02:00engage with the community that really is

1:02:02relying on so many of these resources.

1:02:04So, thank you so much for everything

1:02:06you're doing and like I'm here to

1:02:08continue to support however we can.

1:02:10Thank you, Madam Chair.

1:02:11>> Thank you, Councilwoman. Councilman

1:02:12Start.

1:02:14>> Thank you. And I echo

1:02:18the councilwoman's sentiment. You guys

1:02:19are doing terrific work. I just a quick

1:02:22question. Um, when we have to deny

1:02:26someone because they're from another

1:02:28city or perhaps they're on SNAP, have we

1:02:32ever thought about giving out a a a

1:02:35information sheet saying perhaps you

1:02:38could go to this food bank, this might

1:02:39help supplement SNAP, or here's the food

1:02:43bank that serves the entire county. I

1:02:45mean, is there a way that we can at

1:02:47least soften the blow when we deny an

1:02:50application?

1:02:53Councilwoman Stark, Chair, members of

1:02:56the subcommittee. Yes, we do um provide

1:02:59the information um written information

1:03:02and if they're um outside of outside of

1:03:08uh the city of Phoenix sharing, you

1:03:10know, whether it's the Department of

1:03:12Economic Security's site information,

1:03:14whatnot, but we can go back and take a

1:03:16look at all of the details in there and

1:03:19make sure that we are directing folks to

1:03:22the broader resources. We always um

1:03:25recommend them going to 211 as well so

1:03:28that they can find services right in

1:03:30their local community.

1:03:32>> I figured you were probably already

1:03:34doing that. [laughter]

1:03:36But I think that's important that we

1:03:38still try to help people even though

1:03:40they may not qualify for this particular

1:03:42program because I agree with the

1:03:44councilwoman costs are out of control. I

1:03:48cannot believe how much a gallon of milk

1:03:50costs at the grocery store. And I I can

1:03:53certainly afford it, but people that

1:03:54can't, it's shocking. So, I think it's

1:03:57important when we have to deny something

1:04:00that we still try to supplement and help

1:04:02direct them to where they need to go to

1:04:05get assistance. So, thank you for doing

1:04:07that. I figured you were already doing

1:04:09that. It's you're such a smart person.

1:04:11Thank you, Madam Chair.

1:04:13>> Thank you, Councilwoman. I too want to

1:04:15extend my gratitude. I thank you for the

1:04:17pre for the update. To me, this is

1:04:19exactly what u this kind of work

1:04:21demonstrates how important our community

1:04:23services truly matter. Um to see 1,995

1:04:27applications received within two months

1:04:29of launching this program. Again, I it

1:04:32definitely exemplifies that this is a

1:04:34need in our community. Um and I'm

1:04:37grateful to hear that we are not just

1:04:38sending non-Feneticians in to deal with

1:04:41it on their own, but we are helping them

1:04:42by at least telling them where it might

1:04:44be a service for them. I just had a one

1:04:47I have a couple of questions but

1:04:48regarding it was slide number three

1:04:51where it says that we had 381

1:04:54pending applications. Um I was just

1:04:57curious as that was at the time of the

1:04:59at the time this report was prepared and

1:05:02what is our time frame of actually

1:05:04processing these applications because it

1:05:06is after all called crisis assistance

1:05:08and I I want to make sure that the those

1:05:10that are listening know that the

1:05:12response is in a timely manner.

1:05:17chair. Um yes, this was at time of when

1:05:21this report was taken. That number

1:05:24fluctuates um based on the the number of

1:05:26um applications we have currently in the

1:05:29system. Um what we when someone applies

1:05:33what we have done from the beginning is

1:05:35let them know um that it could take up

1:05:39to 15 business days for the process for

1:05:44um them to be contacted and for us to

1:05:46process that payment. It was um taking

1:05:51um uh I'm sorry I was um it was taking

1:05:56that amount of time in the very

1:05:58beginning because of the the the huge

1:06:02wave of applications. We are under that

1:06:04time frame and a lot of it is dependent

1:06:07on if at time of application all of the

1:06:10documents are submitted. Um, and so

1:06:13there's a handful that we're asking for,

1:06:16not many, but if they don't, then we do

1:06:18need to go back and forth with that

1:06:20particular resident to make sure we have

1:06:23um the information needed to make the

1:06:25payments.

1:06:26>> Okay, perfect. And if I my notes are

1:06:28correct, we anticipate being able to

1:06:31support 2,857

1:06:34households. And given what we've already

1:06:36funded, we anticipate, my bad math, I

1:06:38don't do it in public, but it's about

1:06:392120 um 2,120 households still left to

1:06:44um with potential funding. So to me,

1:06:46that does say that we still have some

1:06:48ways to go. There is for those that are

1:06:49listening, the opportunity to apply for

1:06:52assistance, presuming they are one,

1:06:54Phoenix residents, and two, they are no

1:06:56longer receiving SNAP, but they were in

1:06:58the past receiving SNAP benefits. So

1:07:00grateful to hear that. Um, I want to

1:07:03just, um, again, this to me it shows

1:07:05that when a family experiences a change

1:07:07in their SNAP benefits or faces an

1:07:09unexpected financial challenge, I'm

1:07:11grateful that we have this program so

1:07:13they don't have to navigate this

1:07:14complicated system alone. I am in also

1:07:18grateful to see the flexible financial

1:07:20assistance being used to address

1:07:21realtime expenses that can put a family

1:07:23in crisis.

1:07:25Um I am curious um what have we learned

1:07:28from the first few months of the finan

1:07:30flexible financial assistance program on

1:07:33what needs our families are presented

1:07:36with

1:07:38chair members at the subcommittee um

1:07:41what we have seen is just what all of

1:07:43you have have shared of um costs have

1:07:46increase so needs for families um

1:07:50continue to be there whether it's uh

1:07:52transportation costs cost, utility,

1:07:55rental, uh you know, other child care

1:07:59needs, employment needs. These these um

1:08:03things continue to be there. And that is

1:08:06why the stability assistance program is

1:08:08designed the way it is to identify um

1:08:12what could potentially be barriers to a

1:08:16continued stability.

1:08:18>> Okay, thank you for that. Um I have an

1:08:21additional question. Um the SNAP

1:08:24navigation program were expected to

1:08:25begin in January with a goal of um

1:08:27completing 4560

1:08:29application, 5,700 reertification and

1:08:322050 work requirement submissions. How

1:08:35will we track whether the residents are

1:08:37successfully receiving or maintaining

1:08:39their benefits rather than simply

1:08:41measuring the number of applications

1:08:43assisted with?

1:08:47>> Thank you chair, members of the sub

1:08:49subcommittee. One clarification, we are

1:08:52expecting to launch the snap navigation

1:08:55program in October. So, we will begin

1:08:59doing outreach and education early in

1:09:02October and then um our specific clinics

1:09:05and handson navigation will occur later

1:09:09in October. um at that to answer your

1:09:12other question, Vice Mayor, and how

1:09:14we're going to be tracking that, we um

1:09:17have requested this information uh from

1:09:21the state. We do have access um to the

1:09:25the SNAP application system um to see

1:09:29where someone's at, but because of the

1:09:32high volume, we are not going to be

1:09:34going back on each individual um

1:09:36application. They to see um where it's

1:09:40at, but rather um all of those

1:09:43applications, all of that assistance. We

1:09:45will be keeping track of those um

1:09:47households in our own case management

1:09:49system and um the state said that they

1:09:53should be able to provide us with the

1:09:55applications um that have actually

1:10:00been processed to receive benefits on

1:10:02those reertifications those that are

1:10:05successful as well as on the the work

1:10:08requirements um too. Um, another uh

1:10:12point on the uh work requirements uh

1:10:15because we are working with the city's

1:10:18volunteer office, we will be tracking

1:10:21volunteer hours um that um these SNAP

1:10:26clients um are able to um complete here

1:10:31in the city of Phoenix and we'll be able

1:10:33to report back on that and that goes

1:10:35towards them meeting the work uh

1:10:38requirement as well. Okay, that's great.

1:10:40I just want to make sure that we're not

1:10:42just measuring how many applications we

1:10:44assist with, but how many residents we

1:10:45are truly connecting to services and the

1:10:48benefits that they they need. Um, I have

1:10:50an also have another question. Um, how

1:10:53are we coordinating the SNAP navigation

1:10:55and flexible financial assistance with

1:10:57other city programs? meaning that our

1:10:59residents don't have to keep retelling

1:11:01their story multiple times or navigate

1:11:03several different departments or systems

1:11:06to ensure they get connected to help.

1:11:08Um, especially if it's a time where

1:11:11you're telling a story that you're

1:11:12probably not necessarily as proud about

1:11:15or you feel um it's not a positive story

1:11:19that you keep repeating. How are we

1:11:20ensuring that we are minimizing that for

1:11:23our residents?

1:11:26chair, members of the subcommittee, we

1:11:28are doing that in a number of different

1:11:30ways. One, we have uh launched a an uh

1:11:35intra departmental referral form. Um and

1:11:38so any city department staff can access

1:11:42this form and complete just very basic

1:11:45information selecting which program

1:11:48someone may be looking for assistance

1:11:50on. And this isn't just for SNAP um or

1:11:53the flexible financial assistance. This

1:11:55is any any of our uh programs and

1:11:57services in the human services

1:11:59department. And that information will go

1:12:01right to the subject matter e um experts

1:12:04in um HSD and they will be able to take

1:12:08that information provided by um our

1:12:11colleagues in one of the other

1:12:12departments and contact that um

1:12:15household. Another way um in which we

1:12:18are um outreaching and engaging our um

1:12:22sister uh departments um for example in

1:12:25stability assistance there's a number of

1:12:27households that are receiving

1:12:30case management services in the housing

1:12:33department such as through the um uh the

1:12:37self-sufficiency program. So, uh, we'll

1:12:40we're working with them to make sure

1:12:42that those flyers, that information gets

1:12:45out to those households and our staff

1:12:48then can connect with each other. So,

1:12:50those uh case managers in housing can

1:12:53share that the information um that they

1:12:56know of the household that they've been

1:12:57working with with HSD staff as well.

1:13:01>> Thank you so much for that. That is

1:13:02helpful to know that it's a continuous

1:13:04it's not like they're not segmented when

1:13:06it comes to the um supportive services

1:13:08that we provide. And then my last

1:13:10question is um I'm grateful to hear that

1:13:12we are providing the I heard three ways

1:13:15in which someone can get the

1:13:16navigational services that they can come

1:13:18to the cl they can go to uh the clinic,

1:13:20they can go to our family resource

1:13:22center, family services center or they

1:13:24can schedule an appointment online. I'm

1:13:25very grateful to hear that because not

1:13:27everyone is familiar with navigating the

1:13:29online process. Um, are there any

1:13:32additional are they what are the

1:13:34outreach strategies that we're going to

1:13:35use to make sure residents know about

1:13:37these resources? I think it was a great

1:13:40showin that we were able to get the word

1:13:42out on the crisis assistance, but um,

1:13:45what are the strategies we're going to

1:13:46use for similarly for promoting the SNAP

1:13:50navigation program, particularly for

1:13:52those that um, may not have realized

1:13:54that the city can help navigate with a

1:13:56federal program.

1:13:59Vice Mayor. Um, great question. Thank

1:14:01you so much. So, of course, our our

1:14:04typical um uh things in social media um

1:14:09engagement with community- based

1:14:10agencies uh will be we'll be utilizing

1:14:14all those strategies um that have been

1:14:16successful for um the human services

1:14:18department in the past. But what I'm

1:14:21really excited about is we are using GIS

1:14:25maps, so heat maps. Um and we know kind

1:14:28of on a couple of different points. One

1:14:31on um areas of the city that have higher

1:14:34concentrations of households with um at

1:14:38or below 200% of uh the federal poverty

1:14:42line. um will be able to take that

1:14:45information and knowing that these

1:14:47households may qualify um for SNAP and

1:14:51out um identifying um community

1:14:54community based agencies that are right

1:14:56in those neighborhoods that may be

1:14:58already interacting with um those

1:15:01families um as well as um what other um

1:15:05services are being provided. Is there a

1:15:07library that's there that we can go and

1:15:10set up a shop at? um we have a great

1:15:12partnership with um our library um and u

1:15:16making sure that we're able to to get

1:15:18out information that way. Another um

1:15:21another point that we have is we had a

1:15:24one-time snapshot of uh households who

1:15:28are currently receiving or at the time

1:15:30currently receiving SNAP benefits. Well,

1:15:33those folks will need uh may have work

1:15:36requirements now attached to them or

1:15:38they will need to do reertifications.

1:15:41So, we are also targeting those um

1:15:45households in those areas with the

1:15:47higher concentration of households to

1:15:49make sure that they know we are there to

1:15:52help support them. And again, um, using

1:15:56social social media or other, um, apps

1:15:58like I mentioned like Next Door because

1:16:00you can really get into, um, uh, making

1:16:03sure that households are aware that we

1:16:05will have services come October.

1:16:09>> Thank you so much for that. I I won't

1:16:11reiterate my colleague's comments about

1:16:12affordability, but affordability, I

1:16:14think, is one of the concerns that is

1:16:16affecting many of our residents here in

1:16:18Phoenix. And this is one way that we as

1:16:20C city or Phoenix are stepping up. And I

1:16:23just want to make sure we do a lot of

1:16:25good work. Your department um spareheads

1:16:28a lot of that. I just want to make sure

1:16:29that our residents know that there are

1:16:31resources that exist and how to access

1:16:33them. Again, I really appreciate the

1:16:35human services department work and look

1:16:37forward to seeing the impact these

1:16:39programs have on our Phoenix family. So,

1:16:41thank you so much.

1:16:43U

1:16:45see seeing no further questions, I will

1:16:47ask the city attorney to explain the

1:16:49role of public comment.

1:16:55Thank you, Madam Chair. During citizen

1:16:57comment, members of the public may

1:16:58address the subcommittee for up to three

1:17:00minutes on issues of interest or concern

1:17:02to them. Issues being addressed,

1:17:04however, must be on the subject matters

1:17:05that fall within the jurisdiction of the

1:17:07council and the subcommittee. The open

1:17:10meeting law permits subcommittee members

1:17:11to listen to the commence but prohibits

1:17:13members from discussing or acting on

1:17:15matters presented. Thank you, Madam

1:17:17Chair.

1:17:17>> Thank you so much. Um, I don't see any

1:17:20public comments, but I was going to ask.

1:17:22Okay, perfect. Seeing no public

1:17:24comments, are there any future agenda

1:17:26items?

1:17:28All right, seeing none, we are

1:17:30adjourned.

1:17:46weekly basis we would switch out their

1:17:485gallon bucket for their food waste. So

1:17:51we were collecting food waste from

1:17:53households and distributing the

1:17:55vegetables that are grown here on the

1:17:57farm. So full full circle. The third

1:18:00grant we've worked on is another

1:18:02resilient food