2026-09-23 - Community Services and Education Subcommittee
Summary
Based on auto-generated captions; names and figures may be misheard.
- Opening: The subcommittee, chaired by Vice Mayor Hodge Washington, convened with Spanish interpretation. The June 24, 2026 minutes were approved by voice vote.
- Head Start: The July birth-to-five monthly report was received with no questions or public comment.
- Attendance Matters Phoenix: The city's Youth and Education Office and a United Way partner described the chronic-absenteeism campaign: a statewide rate of 24% in 2025, Phoenix districts down from about 30% in 2022 to 22.5% in 2025, a new website and toolkit, and up to 300 Children's Museum family passes as an incentive. Councilmembers Stark, Hernandez and O'Brien asked about Head Start eligibility, root causes, business involvement and which districts are included, and Hodge Washington asked about connecting families to services and multilingual outreach. No vote. See Attendance Matters Phoenix.
- Flexible financial assistance: City staff reported on the $3.15 million program: about 2,000 applications since July 6, 737 households approved and over $480,000 paid, 381 pending and 877 denied; approval rate 76%. A stability track offers coaching and up to $2,500 for about 360 households. See Flexible Financial Assistance Program.
- SNAP navigation: A $2 million program launching in October through clinics, three family services centers and online appointments, with a target of 4,560 applications. See SNAP Navigation Support.
- Close: No public comment or future agenda items; the meeting adjourned.
Issues discussed
Sources
Video
Transcript
These are auto-generated captions; names and numbers may be misheard.
Transcript
00:00development team, Lance uh Gray, I know
00:02he is here somewhere. There he is right
00:04in front of me. Uh he leads our capital
00:06improvement program. U so I just want to
00:08thank them. And then of course our city
00:10engineer staff. Uh I would also like to
00:13recognize Jenny Anne Sumar. She's right
00:15in front of me. She just Yes, please
00:18give her a round of applause. So So when
00:20I started in the parks department in
00:22November of 2021, I kept hearing this
00:24name Jennanne Sumers. Jenny Sum and I
00:26was like who is this Jenny Sumers? So I
00:29finally got a chance to meet her. She's
00:31very uh engaged in what goes on in her
00:34community. Uh not only this park but old
00:36cross um country canal. Uh so I just
00:39want to thank you uh for your
00:40partnership and uh just give me a call
00:43whenever you want to. Right. Okay. Thank
00:44you. Uh I know she will. Right. Um I
00:48earlier I met uh Dr. George Barnes um
00:51from the Balls Elementary School
00:53District. So I'd like to thank him. And
00:55then the mayor did mention um Gail
00:58Knight. she's over there uh right to the
01:00left there. Thank you for for your
01:02partnership and um Gail and I go way
01:05back. She's like a mentor to me and it's
01:07always great to to see you. So, thank
01:09you. Um I'd also like to highlight the
01:13efforts and leadership of Mayor Ggo. I
01:16know uh Vice Mayor Kesha Hajman cannot
01:18be here today, but without them and of
01:20course Councilman Robinson, their
01:22support for the parks department, none
01:24of this uh would be possible. Um, I also
01:28do want to mention, I do not see her,
01:29but my former boss and assistant city
01:32manager. Oh, there she is right there.
01:34Uh, Inger Ericson, and I'm sure she'll
01:37be ripping up the pickle ball courts
01:38here in a minute.
01:41My my current boss is right next to her,
01:43Deputy City Manager Dave Matthews. So,
01:45thanks for to your support.
01:48One of my assistant directors is over
01:50there standing uh next to my wife, uh,
01:53Brandy Barrett. I could not do this
01:55without her. Uh we laugh on a daily
01:57basis. We also cry on a daily basis
01:59running this running this department,
02:01but without you, I cannot do that. Um
02:03and then finally, she she might get me
02:05for this, but I'd like to thank my wife
02:07who joined me today, my wife, Julie
02:09Wickfield of over 30 years. Uh this
02:11morning, she said, "Honey, I'll go with
02:12you if you go to the grocery store with
02:14me after." So I I I've been falling for
02:16this trick for over 30 years. She said,
02:18"We won't even get a cart." I said,
02:19"Yeah, right." So thank you for that. Um
02:22the refreshed amenities you will see
02:24today uh build on the legacy of this
02:26park and as a welcoming destination
02:28where families can relax, connect and
02:30enjoy time. So thank you again for all
02:32being here part of this celebration. And
02:35without further ado, let's cut the
02:36ribbon and officially open the new
02:38sports courts. Thank you. [applause]
02:43>> 4 3 2 1
02:52>> [music]
02:59>> Semiconductor industry is becoming
03:00[music] the future of of the world.
03:02We're establishing something new in the
03:04country, something new that will
03:06generate the pipeline of [music] future
03:08talent for TSMC.
03:09>> Who doesn't want to be part of the
03:11probably the biggest company that's
03:12coming and plus I really needed a career
03:15and thankfully I've found my career
03:17here.
03:19truly been a privilege to establish
03:20[music] this apprenticeship program here
03:22at TSMC. We started with eight
03:25apprentices. The apprentichip program
03:26overall is between 18 [music] and 24
03:29months. The apprentichip is structured
03:31in two cycles. This is the completion of
03:33cycle one. [music] I'm a water
03:35apprentice. I'm really excited and
03:37looking forward to the next step or
03:39second phase [music] of the program.
03:41They have four departments here. We have
03:43electrical, water, mechanical, and gas
03:46and chems. And throughout the first
03:49phase of [music] the program, we moved
03:52around to each department for
03:54approximately 4 months. They show us a
03:56lot of the basics that we need to know
03:58getting into an industry like this. We
04:00have on the job training and we're also
04:03going to [music] school. School is over
04:05at Westmech. So, we get hands-on
04:07training over at school. And then here
04:10at TSMC as well, we're [music] working
04:12with our mentors, with technicians, all
04:15of our supervisors support us, help us,
04:18and [music] they give us everything that
04:20we need to succeed.
04:21>> The staff here is one of my favorite
04:23things. [music] They show you what it is
04:25to be in a team and they really [music]
04:28are welcoming and want to help you grow.
04:31>> We took individuals that had minimal
04:33industry experience and they're becoming
04:36industry experts. They are getting to
04:38learn a lot of the systems. They get to
04:40[music] learn and work on all of our
04:42equipment and truly truly become [music]
04:45part of our TSMC family. And when I
04:48joined here, I joined here in hopes of
04:51building my career
04:53like being set. I can't really tell you
04:55where I would be if I didn't have this
04:56position. So, I'm just thankful to be
04:59here and I just want to keep going.
05:00>> We are receiving a journeyman's [music]
05:02card through the city of Phoenix.
05:05They work with TSMC and it's the first
05:09of its kind in the nation.
05:11>> We love apprenticeships in the city of
05:13Phoenix as you know. We believe in them.
05:15We use them ourselves. We [music] took
05:16on the sponsorship role which means
05:18these programs are actually the city of
05:20Phoenix programs [music] and employers
05:21now can join us making folks like TSMC
05:25and other employers uh build this
05:28pipeline that will serve many different
05:30employers here in [music] our community.
05:31Semiconductor industry is becoming the
05:33future of of the world. It's important
05:35to have skilled people and people that
05:37are motivated to grow with the
05:39technology [music] that's innovating
05:40every day.
05:42>> We did it.
05:44I just want to thank TSMC [music] at the
05:46city of Phoenix, uh, Westmech, Stray
05:49Mountain Community College, uh, for
05:52coming together and giving us this
05:54opportunity and helping our career
05:56[music] grow and for everything that
05:59they've done and all the work that they
06:01put in.
06:16To kick off today, we really wanted to
06:18kick off with the uh person at the top
06:20who really makes it all happen, Mayor
06:22Kate Ggo.
06:25[applause]
06:31Well, welcome to Phoenix. I'm Phoenix
06:33Mayor Kate Geigo. To Jill, to Kyle, to
06:35the entire USA Gymnastics team. We are
06:38so glad to welcome this. Phoenix is
06:41ready for the Xfinity US Gymnastics
06:44Championships. We are committed to
06:47having an incredible event and
06:49showcasing the intalented American
06:51athletes. We have a world-class team and
06:55the city of Phoenix is so excited to
06:57welcome the incredible athletes,
06:59coaches, judges, industry leaders, and
07:02fans from across the country. It's one
07:04of those days when you're proud to be an
07:06American. and we're really honored and
07:08during America's 250th year to host Team
07:11USA here in Phoenix. We like to think we
07:14are championship valley. We have
07:16welcomed Super Bowls, NBA, WNBA,
07:20all-star games, Final Four, and more.
07:22And so, we like to think we're practiced
07:24and ready to show great hospitality to
07:27our gymnasts and to Team USA. We're
07:30excited to see such incredible talent. A
07:34phoenix is named for the mythical bird
07:35that rose from the ashes. And we hope so
07:38many of our athletes have major moments
07:40of their careers where they rise all the
07:42way to metal stands in Los Angeles.
07:47These athletes are America's best gymns.
07:50We are so excited to have Olympians,
07:52world champions, and rising stars
07:54chasing their dreams of representing
07:56team USA. I want to do a special shout
07:59out to our hometown Olympian, Jade
08:02Carrey. We're excited to have Jade uh as
08:05part of this incredible event. Uh one of
08:08the great things you get to do as mayor
08:09is declare citywide celebrations and
08:12back when uh she returned from the
08:15Olympics, we made August 17th Jade Cary
08:17Day in the city of Phoenix. So we'll
08:20continue to celebrate. Arizona has an
08:21incredible record with so many talented
08:24Olympians and they are part of the team
08:27welcoming us home.
08:30We hope that the 136 athletes registered
08:33to compete have incredible moments and
08:36that you enjoy your time in Phoenix. We
08:39have more acres of parks uh than any
08:41other big city in the United States and
08:43incredible restaurants, maybe not for
08:46our athletes, but the uh we Yelp's
08:49favorite ice cream and pizza we have uh
08:52not far from here. And the city cocktail
08:54is a tequila with chilapene and some
08:57Arizona citrus. So maybe celebrating
09:00after the event. Uh but the city of
09:02Phoenix is really excited to welcome
09:04you. We have an incredible team at
09:06Mortgage Matchup, the convention center,
09:08and more. So thank you to our major
09:10events team at the city of Phoenix and
09:12on our incredible partners at Visit
09:14Phoenix. Enjoy your time in our city.
09:18>> [applause]
09:21>> And speaking of Visit Phoenix, uh, as
09:23the mayor mentioned, lots of sports
09:24happening in Phoenix. And so toward that
09:26end, we wanted to introduce the
09:28executive director of sports and events
09:30for Visit Phoenix, Joel Kester.
09:39>> Well, thank you so much for that
09:40wonderful introduction and uh, thank
09:42you, mayor. Uh, again, you it's hard
09:44hard act to follow after that. Uh, but
09:46Visit Phoenix is beyond excited to
09:49welcome USA Gymnastics Championships to
09:51Phoenix, you know, for the first time
09:53ever. You know, this is a huge momentum
09:57boost to us as we continue to build our
10:00sports uh, you know, culture here. You
10:02know, I want to thank you first off uh,
10:04USA Gymnastics and Leadership for
10:06choosing uh, Phoenix uh, to be home to
10:09this championship. You know, again, this
10:11is is truly an honor. Um, and I would be
10:13remiss if I didn't thank our venue
10:15partners as well. Um, you know, starting
10:17with the Phoenix Convention Center,
10:20Mortgage Matchup Center, and our
10:21partners at Player 15 Group. Thank you.
10:24Uh, and again, you know, just like, uh,
10:26you know, um, you know, USA Gymnastics
10:28mentioned, we couldn't do this without
10:30the city support, and again, we just
10:32thank you, you know, for continuing to
10:33support our effort to bring youth,
10:35amateur, and professional sporting
10:36events here to Phoenix. Uh, but this
10:39week, we're especially honored to
10:40welcome Olympic gold medalist Jade
10:41Kerry. I mean, back home in front of her
10:44home crowd. How awesome is it going to
10:46be? It's going to be loud, electric, and
10:48I cannot wait to be in the building uh
10:50when she takes the floor. But this
10:52week's beyond competition. It's all
10:55about creating memories. Memories for
10:57the athletes and their families, but
10:59memories for local Phoenicians. Just
11:02imagine that some young girl or boy will
11:04be sitting in the audience this weekend
11:07and they're going to eventually become a
11:10future Olympic hopeful. based on what
11:12they're seeing, you know, take place out
11:14on the podium. So, it's really exciting
11:16for us. It's beyond economic impacts,
11:18beyond heads and beds. It's really about
11:20the experience again of these athletes
11:22being in front of our hometown. And
11:24again, that's what it's all about and
11:25that's what we're really excited about.
11:27Greater Phoenix is a sports destination.
11:30Phoenix is the fifth largest city in the
11:32US and one of the sunniest major cities
11:34in the world. Following NCAA Women's
11:36Final Four and leading into the 2027 NBA
11:40All-Star Weekend, this is another
11:42marquee event that we're proudly hosting
11:44and this reflects our commitment to
11:46providing an unforgettable experience
11:48for both athletes and the fans that are
11:50attending this event.
11:52We wish the best of luck to all the
11:54competitors and we hope this is just the
11:56beginning of your core memories here in
11:57Phoenix. Thank you.
12:02[applause]
12:04And for all those Phoenicians who may be
12:06interested, tickets are still available
12:07at ticket master. So we look forward to
12:09welcome welcoming as many residents of
12:12Phoenix as possible this weekend. Uh now
12:14every year at this opening press
12:16conference, we traditionally have a
12:18state of the sport from our president
12:19and CEO. And obviously a lot has
12:21happened at USA Gymnastics Gymnastics
12:23over the last few years. Last November,
12:26we introduced Kyle Alrech as our current
12:29CEO, president and CEO. Kyle started in
12:32January and the last seven months have
12:34been very fast-paced and really exciting
12:36about where we're headed. So, with that,
12:39I am honored to introduce Kyle Alrech,
12:42our president and CEO, to let you know
12:43what's been going on and where we are
12:45headed with USA Gymnastics. Kyle,
12:48[applause]
12:55well, good afternoon everyone. Uh, thank
12:57you so much, Mayor Ggo, Joel. Um, you
13:00know, the partnership in bringing us to
13:02Phoenix means so much and we can't thank
13:04you enough for all the support in
13:06getting us here today. Thank you to all
13:07the media for joining us here today and
13:09incredibly excited to uh be coming to
13:12you live from my first National Congress
13:15and Exfinity National Championships. Um,
13:18you know, I'm going to be speaking to
13:19our congress here over the next uh
13:22number of days as well as many committee
13:24meetings. And so I'd like to take this
13:26time today prior to some of those
13:27meetings to share a little bit about, as
13:29Jill said, what my first seven months in
13:31the role have been like and a look at
13:33where we're going as an organization as
13:35well. I can say I'm very fortunate when
13:37I walked into the offices at USAG that I
13:41was joining an or an organization that
13:42was stronger than it's been uh in over a
13:44decade. US teams are coming off
13:47double-digit medals coming out of the 23
13:49World Championships as well as the 24
13:52Olympic Games, including the return of
13:54the men's team to the medal stand. Our
13:56rhythmic program is winning its first
13:58medals at World Championships,
13:59trampoline and tumbling, having record-
14:01setting performances on the global
14:03stage, and a new era of both acro and
14:05parkour athletes breaking through and
14:07winning World Cup titles. USG membership
14:10is now exceeding 240,000 members and
14:13continuing to grow. and some of the most
14:15respected brands in the world are
14:17investing in the sport as our partners.
14:19We're well underway on our planning to
14:21LA28 and are bullish about the
14:23opportunities to sustain that growth as
14:25we look towards tremendous opportunities
14:27over the coming years like hosting the
14:292031 World Gymnastrada in Las Vegas.
14:32These are all meaningful indicators of
14:34the strength of our sport and the
14:36organization, but more so they reflect
14:38the tremendous work that's been done
14:40under our staff. The leadership under
14:42Lee Le Young, Katherine Carson, our
14:44board chair, the remainder of our board,
14:46the remainder of our staff, our
14:48athletes, and the broader gymnastics
14:49community. We have so much to thank for
14:50all of their work.
14:52Sorry. [snorts]
14:54Uh I feel fortunate to join this
14:56organization where the culture is so
14:57strong and we have a
15:56Good morning everyone. I'd like to call
15:57this meeting to order. Welcome to the
15:59September 23rd, 2026 community services
16:02and education subcommittee meeting. like
16:05to start off by introducing our city
16:08attorney
16:13to explain the role of public comment.
16:19Apologies, Vice Mayor. Um we're missing
16:21our city attorney. Um I'll I'll get
16:25someone here and maybe we can put that
16:27um
16:28>> later after the first item.
16:30>> Okay, perfect. We will move on to our
16:32interpreter.
16:37Is our interpreter Elsie Dorte available
16:40to provide a
16:42brief announcement?
16:47Thank you. Apologize. Um unfortunately
16:49there's um an issue with the uh audio on
16:52my end. I'll go ahead and introduce
16:56myself. Um thank you Madame Chair Haj
17:00Washington.
17:02My name is Elsie Dwart and I'll be
17:04providing Spanish interpretation during
17:06today's community services and education
17:08session. I will now take a moment to
17:10address our Spanish speaking audience.
17:46Thank you, Madam Chair. Thank you so
17:47much for the for that information. We
17:50will get into our agenda item starting
17:52with item number one which is the
17:54approval of the cse minutes from the
17:56June 24, 2026 meeting. Do I have a
17:58motion?
17:59>> Move to approve.
18:01>> Second.
18:02>> So we motioned and second. All in favor?
18:05>> I
18:06>> I.
18:07>> Thank you. We will move on to item
18:09number two which is the Head Start birth
18:11to five monthly report for the month of
18:13July. Do we have any questions?
18:18Okay, we don't have anything from the
18:20public, so we'll move on to item number
18:23three, which is the uh overview of the
18:27Phoenix um chronic absenteeism data and
18:29the attendance uh matters Phoenix
18:31initiative that will include a social
18:33media kit to promote to improve um
18:37school attendance across Phoenix
18:38throughout the year.
18:42I'd like to welcome the Youth and
18:43Education Office Director Tim Valencia
18:46and the Valley of the Suns United Way
18:48Community Development Director Don
18:50Gerondo to the table.
18:53Good good morning, Vice Mayor and
18:55members of the subcommittee. Today we're
18:57sharing our newest initiative,
18:59Attendance Matters Phoenix. But first,
19:02I'd like to introduce Miss Don Garando,
19:04community development engagement
19:05director with Valley of the Sun United
19:07Way, who will begin um our overview of
19:10some of our statewide and maropa county
19:13initiatives.
19:19>> Thank you, Mr. Valencia, Vice Mayor, and
19:21members of the subcommittee. Thank you
19:22for the invitation to speak on chronic
19:24absenteeism and the work that we have
19:26been doing together with the city of
19:28Phoenix. Chronic absenteeism is defined
19:30as missing more than 10% of the
19:33scheduled school year. That adds up
19:35really quick. It is as easy as two days
19:38per month that can place a student
19:40becoming chronically absent. Attendance
19:42is closely connected to reading
19:44proficiency, academic success, social
19:47emotional development, and long-term
19:49education success.
19:52Chronic absenteeism affects students
19:54across grade levels, but especially
19:56concerning amongst our youngest
19:57learners. transitional grades and those
20:00historically underserved communities.
20:03Statewide chronic absenteeism rates for
20:052025 is 24%.
20:09Now, let's take a closer look at those
20:11Phoenix school districts data.
20:15Phoenix school districts have made
20:16notable progress in reducing chronic
20:18absenteeism. Following the pandemic, the
20:20rates were as high as 30% in 2022 and by
20:242025, the average fell to 22.5%.
20:29This improvement reflects strong
20:31collaboration among schools, districts,
20:33community partners, and families.
20:38Across Phoenix, elementary school
20:40districts vary significantly from 10% to
20:4234%. Union Elementary reported the
20:46highest rate while Murphy had the lowest
20:49rate. This variance highlights both the
20:51challenges and the opportunities for us
20:54to continue to focus. In May of 2023,
20:57Reedon Arizona convened a statewide
20:59chronic absenteeism task force to
21:02explore the root causes and identify
21:04strategies. Mr. Valencia and I both
21:06serve on the leadership team and
21:08developed resources, toolkits, and
21:10support statewide efforts to help reduce
21:13chronic absenteeism rates.
21:18In response to that statewide work, the
21:20attendance matter initiative was
21:22launched by Valley of the Sun United
21:23Way, Readon Arizona, Readon Phoenix, and
21:26the Southwest Valley. Together, we
21:28worked with those school districts,
21:30educators, and families to understand
21:33why children are missing school and to
21:35address the root causes on chronic
21:37absenteeism. Through coordinated
21:39community resources, schools and
21:41families now have access to tools such
21:44as messaging templates, educator
21:46supports, multi-ingual family engagement
21:49materials, and the resources to
21:52strengthen routines, improve
21:53communication, and ensure families have
21:56the support they need to help their
21:58child grow every day. Our shared goal is
22:02clear. reduce chronic absenteeism
22:04through consistent messaging, early
22:06intervention, strong family engagement,
22:09and community-based solutions. With
22:11funding from the Helios Foundation, five
22:14Phoenix elementary school districts,
22:16Baltz, Alhamra, Cartwright, Littleton,
22:19and Washington participated in a deeper
22:22coaching and analysis. These districts
22:25saw reductions ranging from 18 to 28%.
22:29Demonstrating the impact of strategic
22:31communitydriven work. I'll now turn it
22:34back over to Mr. Valencia to introduce
22:36the newest initiative aligned with
22:38attendance matters. [clears throat]
22:42>> Thank you, Don. Attendance Matters
22:43Phoenix is our newest citywide
22:46initiative that closely aligns with
22:47Valley Sun United Ways attendance
22:50matters efforts. This ensures that our
22:52local messages supports and stren
22:54strengthens the broader regional work.
22:57The initiative reinforces the importance
22:59of daily attendance by connecting the
23:00city's voice with the families here um
23:04from our schools, our school districts,
23:05and our community partners. By aligning
23:08our messages um with school-based events
23:10and community campaigns, we can deliver
23:13clear, consistent reminders that showing
23:15up every day sets students up for future
23:18success. Our overall goal is to elevate
23:21attendant expectations citywide.
23:24Really unifying this particular message
23:26that here today ready tomorrow will help
23:29families recognize that every school day
23:32truly matters.
23:35As part of this launch, we'll introduce
23:37a new website that is up today and a
23:40media toolkit. These tools will help it
23:42make it easier for city departments and
23:44even your offices to amplify the
23:46campaign across social media and other
23:49communication channels. City messages
23:52will strengthen early attendance habits
23:54in all of our programs like Head Start
23:56and provide families with culturally
23:58responsive multilingual and supportive
24:01communication.
24:03September this month is attendance
24:05awareness month which really provides
24:08our strong launching point. During this
24:10month, the city will share our unified
24:13message. Uh we'll we uh will issue the
24:16official proclamation from the mayor and
24:18then of course reinfor reinforce early
24:20year routines that help students stay
24:22strong. We'll also promote collaboration
24:25among schools, districts, and community
24:28partners to continue to build the
24:29momentum that has already started um
24:32throughout the school year.
24:35The social media kit is really to
24:38support that ongoing communication. This
24:40kit will have branded graphics. So, we
24:42do have a new graphic that we're really
24:43excited about. We have ready to post
24:46captions, multilingual materials, and
24:48templates designed to make consistent
24:50messaging easy and access accessible for
24:53partners uh citywide.
24:56The kit will also um highlight those
24:59critical times during the school year.
25:01One of those biggest challenges, summer
25:02learning loss. How important it is to
25:04not only stay in uh in school during
25:06May, but also begin the school year
25:09strong. Strong attendance in May helps
25:12minimize this learning loss, and
25:14returning on time helps reestablish
25:15those routines and rebuild learning
25:18momentum immediately.
25:20Consistent attendance before and after
25:22summer support stronger academic gains
25:24throughout the year.
25:27To launch Attendance Matters Phoenix,
25:29we're introducing a new opportunity for
25:31our Head Start families. Children who
25:34maintain strong weekly attendance will
25:36earn entries into um monthly drawings
25:38with bonus entries for sustained weekly
25:41attendance.
25:42With this initiative, we will provide up
25:45to 300 families will receive an annual
25:47pass uh to the Phoenix Children Museum
25:50to continue the learning outside of the
25:52classroom. This incentive promotes
25:55consistent attendance. It recognizes
25:57those families for supporting their
25:59children during learning times and also
26:01strengthens engagement through enriching
26:04uh community experience.
26:08So, how can you help? Each of you play a
26:11critical role in amplifying the
26:12attendant matters Phoenix campaign. City
26:15leadership can reinforce this message
26:17through social media, school visits, and
26:19community events. when you're out in the
26:20community. We can elevate multilingual
26:23messaging in multiple languages, partner
26:25with school districts and youth serving
26:27organizations that target specific
26:30populations like refugees and also
26:32highlight key periods uh such as
26:34September, our holidays and summer
26:37breaks. All those times either you know
26:40the day before holiday or after holiday
26:42break is when we see an increase in
26:44chronic absenteeism.
26:46So these efforts ensure our messages
26:48reach families where they are and
26:49strengthen our collective impact across
26:51Phoenix. In closing, attendance is one
26:54of our strong strongest predictors of
26:56student success and together we can make
26:58a a meaningful difference. We are proud
27:01to introduce Attendance Matters Phoenix
27:03initiative and through this clear,
27:05supportive um strong partnerships and
27:09communication, we can ensure every uh
27:11Phoenix students are here today and
27:13ready for tomorrow.
27:16Thank you. And uh if you have any
27:18questions, we'd be happy to answer.
27:22>> I'll start off. Councilman start.
27:25>> As far as a Head Start, I I understand a
27:29few of the school districts have their
27:30separate Head Start programs. Would they
27:33also qualify for this initiative?
27:36>> Within Head Start, all our educational
27:38providers will be part of this program.
27:40>> Okay. Thank you. And then just out of
27:43curiosity, and this is more out of
27:44curiosity, when you when you looked at
27:46the school districts, some of them
27:48overlap into other cities, did you
27:51separate the percentage by just city of
27:54Phoenix res?
27:55>> By City of Phoenix schools.
27:56>> Perfect. Okay. Thank you. Thank you so
27:58much. And congratulations to
27:59Councilwoman O'Brien because I know you
28:02are on the governing board of Deer
28:03Valley and they bode very well in the
28:06numbers here.
28:08>> I think they still have a little work to
28:10do. [laughter]
28:18Councilman Hernandez.
28:19>> Thank you, Madam Chair. Um, first just
28:21thank you so much, Tim, um, for all the
28:23hard work that, uh, you are doing on
28:26this and working closely with our office
28:28on ways to how we can support the youth
28:30in Phoenix. Um, you know, again, I also
28:32thank you for working with community
28:34partners and addressing some of the on
28:37how y'all are addressing some of the
28:39barriers um to attendance through family
28:41engagement, strong community support.
28:43So, really thank you so much for all of
28:45that. Um, you know, I know we know
28:47school attendance is so critical for our
28:48youth. Um, and I'm glad to see that we
28:50are launching this initiative. My office
28:52is looking forward to supporting this in
28:54any ways that we can. So glad to hear
28:56that we have the toolkit and other ways
28:58that we can be involved to really help
29:00um spread the message and spread the
29:01word on this. Um as you know, I was
29:04looking over the packet and the data
29:05shared on this item, I was struck by the
29:0830% absentee rate um at Phoenix Union. I
29:12think this is especially disturbing
29:14because the majority of the students at
29:16Phoenix Union um are black and brown
29:18kids, which means that it is black and
29:20brown kids that are missing school,
29:22missing opportunities, and being um
29:25placed more at risk for criminalization.
29:28So, we must take every opportunity to
29:30support these youth. We cannot just let
29:32them slip through the cracks and become
29:34another statistic. Uh, I am also fully
29:37aware that, you know, school absenteeism
29:40is also a direct result of ICE and
29:43Trump's terrorism in our communities.
29:45Families are afraid to go out and
29:47they're afraid to send their kids to
29:48school um if they feel threatened. So,
29:51of course, this is, you know, this is
29:52intentional by design. So, as a city, we
29:54should definitely look at how we can
29:56work more closely with our school
29:58districts to protect their students and
29:59their and their families um from ICE.
30:02And finally, I just want to make a note
30:04that absenteeism
30:06also threatens the sustainability of our
30:09public schools. And you know, in my time
30:11at the state legislature in the past,
30:14um, and continuing to now, the
30:15Republican uh, majority party has made
30:18it no secret that they want to defund
30:19our public schools. So, every time a
30:21child misses school, that is one less
30:23opportunity that that district um has to
30:26really tap into that state funding that
30:29is so critical to so many of our working
30:31families. So, our ability to keep keep
30:33kids from missing school also really
30:35helps us keep our public schools open.
30:37So, just again, thank you so much, Tim.
30:40Thank you so much, Don, for everything
30:42that y'all are doing um you know, on
30:44this initiative and how we're really
30:46going to combat this absenteeism. Um,
30:49and please know that we are here to
30:50support you and however we can be
30:51engaged. Thank you, Madam Chair.
30:55>> Counciloman O'Brien.
30:57>> Thank you, Chairwoman. Um, and I
31:00apologize. I was trying to quickly write
31:02some notes, but you talked about five
31:04districts that you're working with
31:06closely. Alhamra, Cartwright,
31:10>> Alhamra, sorry. Um, it was a Hambra
31:14Cartwright Baltz.
31:17>> Um, I forget which ones we all we
31:20actually have nine. I'm sorry, but these
31:22are the ones directly in the city of
31:23Phoenix. Okay.
31:24>> So, that's where I get jumbled on which
31:26ones that we have.
31:27>> Okay. Those four. And then, and so,
31:29thank you for this work that the data
31:32you have on the absenteeism. Does it
31:35delve farther into the reason for the
31:38absence?
31:40um so that you can provide maybe some
31:43more support or education to to our
31:45parents and and kiddos.
31:47>> Yes, vice mayor and members, we have
31:50really worked really strategically with
31:52those schools to have a dedicated
31:53attendance team that is drilling down
31:56into their data to understanding why
31:59those children are chronically absent.
32:01And what we do know is it comes from a
32:04plethora of needs, basic needs. It comes
32:06from things as easy as not having child
32:08care and having to stay home and take
32:09care of a sibling to getting
32:11transportation to come to school. What
32:13is unique is each district has a
32:16different set that spikes higher than
32:18lower from one district to the next. But
32:21the key that we found was really having
32:23that dedicated attendance team that
32:25looked at their data ongoing all the
32:28time to address chronic absenteeism
32:30before it became chronic. So what I say
32:33is we look at for an example we're about
32:35the 66th day of school on the average
32:38for most. How many children have already
32:40missed
32:4212 days?
32:44>> Those children are already on target to
32:46be chronically absent.
32:47>> So how do we address those? So sitting
32:49those strategic goals together and
32:51looking to what that root cause is
32:53because as Tim always and I always say
32:55it's about the relationships that the
32:58schools are building with those
32:58families.
33:00>> And that that's good to know. My concern
33:02is that we we're treating it um at the
33:0530,000 foot level, right? That
33:06absenteeism is apt absenteeism is
33:09absenteeism, which is not true as you've
33:12just stated. And and so I'm I'm glad to
33:13know that each district is able to work
33:15through and and maybe even within each
33:18school. Some of these districts are are
33:20rather large districts, so they could
33:22have different reasons at different
33:23schools so that you all are helping
33:25them. Have you also reached out to any
33:28of our um chambers? you had a obviously
33:31I'm excited about the nonprofits that
33:32are working on this but having our
33:35business community behind this I think
33:37would be also helpful have they shown
33:39any interest or so through the education
33:42coalition ran through valley of the sun
33:44United way we open it up to business
33:45partners community members and actually
33:47families and there have been several
33:48business partners that have actually
33:50joined our attendance action team
33:51meeting where we come down and listen to
33:53what those schools need action around so
33:56maybe we can learn from each other
33:57peer-to-peer district to district what's
33:59worked and what hasn't worked as well as
34:01how our business can contribute to
34:03helping us support the work as well
34:05because this is their future. [snorts]
34:07>> Excellent. And and thank you for that.
34:09That's amazing. Um are these all the
34:12school districts in Phoenix that are
34:15listed on this the data chart that you
34:17provided?
34:18>> Those are all Phoenix elementary school
34:20districts.
34:21>> All Phoenix elementary school districts.
34:23Okay. So the the best one is Murphy at
34:2510%.
34:26>> Correct.
34:27>> That is correct. All right. Thank you so
34:29much. Appreciate the information and all
34:31the work. Look forward to supporting um
34:33getting your message out and and
34:35supporting you in any way my office can.
34:37>> Thank you.
34:38>> Thank you, chair. Thank you. Um I do
34:41want to say thank you for the
34:42presentation. As you know, Tim, this was
34:44one of my priorities when I became the
34:46chair of the cse um committee
34:48subcommittee. I wanted to see what more
34:50we could do to address chronic um
34:52absenteeism. And I think this is a great
34:55step for us to continue to make
34:57meaningful strides. Um, many of my
34:59questions have been asked of my
35:00colleagues, but I do have a couple
35:02follow-up questions. Um, we talked about
35:05one of the questions was about
35:07identifying the the causes of
35:09absenteeism
35:10versus just looking at absent I'm sorry,
35:12ACT attendance numbers. Is there
35:14anything specifically that the city of
35:16Phoenix can or should be doing to help
35:18connect families to services that help
35:20address these barriers?
35:22>> Abs. Absolutely. And I'll give an
35:24example. In our Murphy school district,
35:26um we have one of our literacy hubs
35:28there um where we engage our families
35:31and we were talking to the principal and
35:33while the families through uh surveys
35:35what their needs were and so we had um
35:39what we called a workshop called rent to
35:42utility lit literacy. So, we brought
35:44resources from human services. We
35:47brought APS SRP because some of our
35:49families do not know about some of the
35:52opportunities they have to assist with
35:53their bills. And um it it was amazing.
35:57We it was one of our biggest family
35:59engagement opportunities because we had
36:01literally when I say we had 40 50
36:04families families that meant we had like
36:06a hundred you know individuals. We had
36:09to split them up and the um the students
36:12actually did a liter uh a financial
36:15literacy activity while their while
36:17their parents uh listen to a panel of
36:20opportunities um that we had not only
36:22internally but also with some of our
36:24partners like SRP and APS um and they
36:28helped them right on the spot. APS
36:30pulled out their computer, logged in and
36:32was helping them getting them enrolled
36:33in certain programs. So, those are the
36:35kinds of things that we are bringing to
36:37the school districts. Some of those
36:39opportunities that sometimes our
36:41principles do not know. They're so
36:43involved in the day-to-day operations of
36:45their school that we're there to help
36:47connect to resources not only that we
36:49have, but also what our community has.
36:51>> That is excellent. I think that shows
36:53that this initiative is focused on
36:55supportive and non-punitive messaging,
36:57which I think is excellent. Our families
36:59need to know that the city and our
37:00community partners are here to help
37:02them. I am especially interested in
37:04making sure that this reaches families
37:05throughout Phoenix, including families
37:07who may face transportation, child care,
37:10employment, or other challenges that
37:11sometimes make consistent attendance
37:13difficult. Um, I also wanted to um
37:17interested in making sure it was a
37:18follow-up to my question for my
37:19colleague Councilwoman Hernandez about
37:21the communities that are generally we
37:24see um
37:26with lower attendance. How are we
37:28ensuring that our messaging is going to
37:30be culturally responsive and
37:32multilingual outreach, especially to
37:35make sure it touches the families who
37:36don't regularly interact with city's
37:38programs or traditional school
37:40communication?
37:41>> Well, first we're just we're going to
37:42make sure that all the material that we
37:43provide are in multilanguages, you know,
37:46Spanish of course. Um, but we're going
37:49to work with those community based
37:50organizations that work with those
37:52specific populations
37:54um to help get the message out because
37:56they when it comes to chronic
37:58absenteeism, it's all about
38:00relationships that you have with the
38:02family so they can trust. And so if we
38:04if the school district doesn't have that
38:06trust built with a specific family, we
38:09need to figure out why. And then there
38:11is an organization that they have trust
38:13in. And so how we provide that
38:15information to those key community based
38:18organizations that we bring to the
38:20table, we are doing that now.
38:22>> That is perfect. Thank you. So glad to
38:24hear that. Um and I also I love the idea
38:26of connected attendance with positive
38:28experiences such as the Phoenix
38:30Children's Museum in District 8, if I
38:32might add. Um I think this gives us an
38:35opportunity to celebrate the entire
38:37family for building strong attendance
38:39habits while connecting children with
38:41enriching experiences. Um out of
38:44curiosity, how are we ensuring that this
38:49incentive is actually improving
38:51attendance and family engagement?
38:54>> Well, you know, uh Head Starter or human
38:56services department, they have unique
38:58identifiers on how they track uh
39:00performance specifically with
39:02absenteeism. So, we are definitely
39:04looking at those families who um did
39:07get, you know, the opportunity to uh
39:11receive the family pass for a year and
39:14look at that throughout the year. Did it
39:17make a positive change um with those
39:19families throughout the year? But that's
39:21something we're going to work with human
39:22services and develop when it comes to
39:24absenteeism because they already collect
39:26a you know a plethora of data. h how we
39:29look at that data specifically with this
39:31specific opportunity with Headstart
39:33families.
39:34>> I thank you for that. I um I'm also my
39:37last question is what is our anticipated
39:40end result or end goal right now? We
39:42currently have our absent absenteeism
39:44and average about 22 23%. What do we
39:47hope to be the gold at the end of this
39:49initiative? What is our goal post? Well,
39:52ultimately we want to um again continue
39:56to increase well I should say decrease
39:59chronic absent right but we want to
40:01increase those not only what the
40:02families are aware about the importance
40:04of attendance but also the the students
40:07are in the classroom. So first we'll
40:09track um through the attendance rates
40:12that the schools provide to show but
40:14specifically we want to track those
40:17specific districts that we provide
40:19resources to. And once we get up and
40:22running and identify those districts,
40:24then those performance metrics will be
40:26developed.
40:27>> Okay. Well, thank you for that. I look
40:29forward to seeing how we measure the
40:31impact of this initiative and continue
40:32to build on what we are already seeing.
40:34So, thank you both for your efforts um
40:37to move attendance matters Phoenix
40:39forward and I hopeful that we are next
40:41reporting on a continued decline in our
40:44chronic absenteeism here in Phoenix,
40:46Arizona. So, thank you.
40:47>> Thank you vice mayor and subcommittee
40:49members.
40:54Um, next we will move to item four,
40:56which is an update on the supplemental
40:59nutrition assistance program navigation
41:01support and flexible financial
41:03assistance. I'd like to welcome human
41:05resources director Jacqueline Edwards to
41:07the table.
41:18Good morning, chair and members of the
41:20subcommittee.
41:21Uh today I will be be sharing an update
41:24with you on initiatives that received
41:26one-time supplemental funding for fiscal
41:29year 2027 flexible financial assistance
41:33and supplemental nutrition assistance
41:36program or SNAP navigation
41:41to respond to reductions in federal
41:43funding and restrictions to federal
41:46social safety programs that households
41:49rely on for stability.
41:51The city council approved 3.15 million
41:55in one-time general funds to be used for
41:58flexible financial assistance with 2.9
42:02million being used for direct services
42:05and 200,000 for administrative costs.
42:08The human services department developed
42:11two programs to de to deliver flexible
42:14needs-based assistance that can avert
42:17crisis and maintain stability. The
42:20targeted one-time crisis assistance
42:22program is for Phoenix residents who
42:24lost their SNAP benefits on or after
42:28October 1st of 2025
42:31when federal program changes were made.
42:34Eligible residents can obtain a one-time
42:37payment of $600 to be applied toward
42:40their utility account and $100 in
42:43transportation assistance in the form of
42:45a gas card or a Valley Metro Transit
42:48Pass. Funds are distributed in this
42:51manner so households can make culturally
42:54appropriate food purchases close to home
42:57with the money saved on utilities. The
43:00second program is stability assistance,
43:03which is to support housing
43:05stabilization for Phoenix households
43:07through providing coaching and case
43:10management, where households develop
43:12specific goals and may be eligible to
43:15receive up to $2,500 in needs-based
43:18assistance payments.
43:22The targeted one-time crisis assistance
43:24program began on July 6th, and in the
43:28first two months, we received nearly
43:302,000 applications. Of those, 737
43:35households have been approved and have
43:37received over 480,000
43:40in utility and transportation
43:42assistance.
43:44381 applications are pending review and
43:48877 applications have been denied. Those
43:51denied are primarily due to applicants
43:54either being currently receiving SNAP or
43:58are not Phoenix residents. After the
44:01initial launch, we did modify our
44:04application to curb applications being
44:07submitted by current SNAP recipients and
44:10from non-Fenix residents. which resulted
44:14in an which resulted in a an approval
44:18rate increase to 76%.
44:21It is expected that we will serve 2,857
44:26households in this program.
44:30The stability assistance program began
44:32recruitment and enrollment of households
44:35in late August 2026. A household
44:39enrolled in this program must engage in
44:41a minimum fourmonth goal achievement
44:44process which focuses on establishment
44:47of goals to support stability based on
44:51each household's individual situation
44:53which may goals may include budgeting,
44:57benefits navigation, employment and
44:59education linkages and connection to
45:02community resources.
45:04funds will be used to support basic
45:06needs evaluated through this coaching
45:09and case management process, including
45:12employment, excuse me, employment
45:14related support, transportation support,
45:17and other basic needs for stabilization.
45:21Because our program is designed to uh
45:24provide focus, coaching, and case
45:27management to 360 households, we're
45:31prioritizing enrollment for residents
45:33already engaged in traditional case
45:35management, ensuring they receive
45:38consistent and seamless services.
45:40Therefore, if a household is wanting to
45:42engage in this program, they can visit
45:45one of our family service centers or
45:47contact um our family services centers
45:50and request a case management
45:52appointment. Households will be reviewed
45:55to determine which service is most
45:58suitable for their situation.
46:03Changes made to the SNAP program at both
46:07the federal and state level have made it
46:10increasingly difficult for residents to
46:12obtain and retain benefits. As such, uh,
46:16Mayor Ggo and C city council made
46:19focusing on supporting residents needing
46:22SNAP a priority, and city council
46:24approved $2 million in supplemental
46:27general funds for SNAP navigation.
46:31This fiscal year 2027 initiative is
46:34designed to support individuals and
46:37families through this four-part
46:39initiative.
46:41First, outreach, education, and
46:44partnership activities, which will
46:46include educating the community on SNAP
46:49and partnering with community-based
46:51agencies.
46:55Oh, excuse me. Next is to simply help
46:58residents complete their SNAP
47:00applications. For certifications, HSD
47:04staff will support residents by
47:06explaining documents they have received
47:09from the Arizona Department of Economic
47:11Security. We'll review their documents
47:14for submission and help upload
47:17reertification materials.
47:19And finally, through work requirements
47:22and compliance supports, we will assist
47:24residents in understanding the program's
47:26expectations,
47:28identifying qualifying activities, and
47:31certifying their participation through
47:34volunteer work and workforce development
47:36activities.
47:39Outreach is critical to ensure Phoenix
47:42res residents are aware of not only how
47:45to access SNAP benefits, but also the
47:48services available for them to do so. We
47:51are utilizing data through GIS mapping
47:54to both outreach to communities
47:56impacted, such as those with higher
47:59concentrations of households with lower
48:01incomes, as well as to specific
48:04households
48:06um known to have been SNAP recipients.
48:10Online campaigns are important as well,
48:13which includes a specialized snap
48:15navigation website as well as utilizing
48:18neighborhood apps like Next Door and the
48:21city social media accounts. A social
48:24media toolkit will be available to
48:26council prior to program launch.
48:30Finally, outreach extends to providing
48:32SNAP education through community
48:35assistance clinics as well as
48:38community-based presentations.
48:42So, how do residents access SNAP
48:45navigation services? When the program
48:48launches, residents will be able to
48:50access services in three ways. One, by
48:54attending a community clinic close to
48:56their home. two, by walking into one of
49:00our three family services centers, or
49:03three, by scheduling an appointment at a
49:06time of their choosing through our
49:08website. When scheduling an appointment,
49:11a few questions will be asked to ensure
49:14they receive the correct service. Once
49:17scheduled, the resident will receive a
49:19list of documents to bring with them
49:21from HSD staff. During the appointment,
49:25staff will work with the resident to
49:27complete what is necessary for where
49:30they are at in the SNAP process. And
49:33finally, the resident will be provided
49:35information on what are the next steps
49:38in their process and what they can
49:40expect. These meetings are not or these
49:44meetings are intended to primarily be
49:46one meeting only as the city does not
49:50determine eligibility for SNAP. That is
49:53the state's responsibility.
49:56Through this important initiative, we
49:58are expecting to meet the following
50:00targets this fiscal year. Over 4,560
50:06number uh four sorry 4560
50:11applications to be submitted by
50:14residents.
50:155,700
50:18um reertifications completed and over
50:212,000 work requirement submissions.
50:24Please note that there may be an overlap
50:27in support as a resident may receive
50:30more than one service.
50:35For more information on these programs
50:38or to access these services, please uh
50:41go to this QR code um or to phoenix.gov.
50:45/helping. Are there any questions?
50:50>> Thank you so much for the presentation.
50:51I'll start off with Councilman
50:52Hernandez.
50:54Thank you so much, Madam Chair, and
50:56thank you so much, Jacqueline, for this
50:57update. Um, the SNAP navigators, I
51:00think, is so useful, right? Like, if we
51:02can help folks because a lot of it is
51:04maybe they just don't understand the
51:06paperwork or they just need to know how
51:08to fill out a a form. So, I think any
51:10help we can get we can give to folks to
51:12get back on to the benefits programs
51:15that they, you know, were on that would
51:17that's great. Um, I do have a little bit
51:19of questions on the uh flexible spending
51:22or assistance side. Um, I know you you
51:25spoke about the difference a little bit
51:27about the differences on the one-time
51:30crisis assistance and then the stability
51:31assistance. Is there anything you can
51:33expound a little bit more on what each
51:35of those programs um the I guess the
51:39goal or the intention of each of those
51:40that you didn't already cover?
51:45>> Thank you, uh, Councilwoman Hernandez,
51:47chair, members of the subcommittee. um
51:49for the one-time crisis assistance as we
51:52shared this is a one-time payment uh as
51:57for these SNAP households
52:00because they have lost their food
52:03benefits and we're trying to uh provide
52:06a quick way to support those um
52:09households. So, this is really focused
52:11on the outputs and getting the funds um
52:14out to um households for the stability
52:17assistance. Um, our focus on on this
52:20program is really to um help households
52:24not necessarily who are in crisis right
52:27this moment. We want those households to
52:29be uh stabilized so that they can go
52:32through that goal creation process um
52:35and um help them move through and out of
52:37poverty and remain stably housed.
52:41>> Thank you. Um, and then my next question
52:42is, is there different requirements for
52:45each of the different um for each of the
52:48different buckets?
52:51Chair, Councilwoman Hernandez, yes,
52:54there are different uh requirements. So,
52:57for the one-time um crisis assist
53:00assistance, a targeted payment um the um
53:05household, they need to be, of course, a
53:08city of Phoenix um resident or receiving
53:10city water services and they needed to
53:14have a loss SNAP benefits on or after
53:17October 1st of 2025. that is those are
53:21the only benefits on on or I'm sorry
53:23that's the only eligibility requirements
53:25on that program for stability
53:27assistance. Um of course they need to be
53:30a city of Phoenix resident or be
53:32receiving water services but there are
53:35other criteria and um to be able to be
53:39eligible for this. Um and it's not each
53:42of these it's one of these. So there's
53:45different pathways through a household
53:48has to um either be at 200% of the
53:53federal poverty line or lower. So, for a
53:56household of four, that means they can't
53:57make any more than 60 $66,000
54:00a year or they need to live in a
54:04qualified census track or they need to
54:08have had lost SNAP benefits on or um
54:12after October 1st or they could be
54:15currently receiving SNAP, TANIF, um
54:19Medicaid or or Access. So, it's not that
54:22they have to be in all of those. These
54:25are just different avenues so that we
54:27can ensure that there's broad
54:30eligibility um but while still focusing
54:34on those households most in need in our
54:36community.
54:37>> Well, shout outs to your staff for
54:40having to navigate and being able to
54:41navigate so many different paths to help
54:43folks get connected to those services.
54:46Um that's a lot. I don't know if I would
54:48be able to retain all of that. So, good
54:49job on that. And I know you spoke a
54:51little bit about um you know like on the
54:54stability on the stability assistance
54:57where you are really focusing on a lot
55:00of the folks or residents that are
55:02already currently engaged with the
55:03process. What is the best way um for the
55:07like if they don't know that that's also
55:09an option? What is the best way for them
55:11to apply for that if they're already
55:13engaged or and like what's the best way
55:16for a new person like a new resident
55:18that hasn't been engaged to really apply
55:20like where would you encourage them to
55:22to go to I know you spoke a little bit
55:24you shared about how to apply for the
55:26navigation services um but can you
55:28expand a little bit on what is the best
55:30way for our residents to uh seek service
55:33or seek assistance in this in either of
55:35these two buckets
55:37>> chair Councilwoman Hernandez says uh yes
55:41uh happy to do so uh for to access
55:44services if they're currently receiving
55:47uh case management services through the
55:49human services department they will be
55:52outreached to and that process is
55:54already happening to see if they would
55:56like to um engage in in this stability
56:00assistance if they are a new household
56:03um or they're not receiving any um
56:05services from the human services
56:07department currently They can go into
56:10one of our three family service centers
56:12or they can contact um our uh mainline
56:17as well and uh request a case management
56:21appointment.
56:23At that time they will be a they can say
56:25that they've heard about the
56:27stabilization assistance and what our
56:29staff will do is to assess what is the
56:33best service for them. So even if they
56:36are not um end up being enrolled in
56:38stability assistance, we do still have
56:41other services that we can offer to them
56:44um to help reach their um both their
56:46short and long-term goals and address um
56:50any uh crisis that they might be
56:52experiencing as well.
56:54>> Okay. Thank you. And then um on the
56:56numbers that you know we've helped and
56:58you shared I mean seeing almost 2,000
57:02applications right when this was
57:04launched right uh for the onetime
57:06assistance was is really uh overwhelming
57:09I would imagine for you and your team.
57:12Also I think it just shows the it
57:14reflects the need that exists out there.
57:16Um so I'm seeing that you know out of
57:19that we helped
57:22over or 737 folks right so my only other
57:26clarifying question is for the stability
57:29assistance we are expecting to help 360
57:32households do we know how many we've or
57:35have we helped anyone in this program
57:37yet or is that the entire goal
57:41>> chair Councilwoman Hernandez for
57:44stability assistance yes We expect to um
57:47support and work with 360 households.
57:51That recruitment and enrollment process
57:53is going on currently and I will be able
57:55to report back both outputs and outcomes
57:59um as we get further into the fiscal
58:01year. For the targeted one-time crisis
58:04assistance, we are looking at um being
58:08able to provide uh service to over 2,800
58:12households.
58:13>> Okay. Thank you, Jacqueline. I mean
58:14those are amazing numbers and I think
58:16just right goes to show that we as a
58:19city really through a lot of advocacy
58:21through community members that they
58:22showed up throughout the budget process
58:25um you know they really we stepped up to
58:28help fill a gap that existed because of
58:30this federal administration. So, I just
58:33really want to thank you, Gina, and the
58:35entire HSD department for working so
58:38closely with our office, with community
58:40um advocates that again worked so hard
58:44to get the support for um you know, for
58:47our communities that are struggling. Um
58:50you know, I I know my entire team and I
58:52think so many of us are excited to see
58:54how much other ways we can support
58:56people. um
58:59you know they we heard through that
59:01process a lot that
59:04our families are struggling and they
59:06needed help and they were looking to us
59:08as city leadership. How are we going to
59:10help them get through these tough times?
59:13Um especially as they navigate, you
59:15know, Trump's war on on workingclass
59:17folks and poor and poor folks. It's just
59:20mind-boggling that this is happening.
59:23But I would I it would be I would be
59:26remiss to not thank you and your entire
59:28team for stepping up to that challenge
59:31when community brought us those concerns
59:33and figure out how are we going to
59:34really put this program together and get
59:36the funds out there to help folks. You
59:38know, a lot of sometimes I think
59:40families, you know, or community members
59:42get discouraged, right? Like in this
59:44last budget process, they really fought
59:46for getting they were going for $5
59:48million in in these flexible spending.
59:51Ended up with 3.6, six, which is a great
59:52start and it it's amazing wins for the
59:55community. Um I think sometimes it gets
59:58a little discouraging when we look at
1:00:00implementation um because sometimes
1:00:02right there's unintentional barriers
1:00:03that are created for folks to access
1:00:05those resources. Um so I you know I
1:00:09always like to push us um to think
1:00:11through that because folks are living
1:00:13you know we're in the middle of an
1:00:14affordability crisis. I think things are
1:00:16getting more expensive. Um, and the
1:00:20consequences from this administration's
1:00:24decisions are impacting our families
1:00:26every single day. Um, I think just this
1:00:29last week alone, you know, we learned of
1:00:3230 families who may be impacted by their
1:00:34shelter at Yum. Um, and we just learned
1:00:38that there's families living at the
1:00:39downtown YMCA that are also going to be
1:00:42facing displacement all because funding
1:00:44cuts are happening through this
1:00:46administration, right? And putting a big
1:00:48burden on us as a city to step up and
1:00:50figure out how we are going to support
1:00:52our residents. Um, in light of these
1:00:54actions, um, in gas is increasing. I
1:00:58mean, I think now it's at 450 a gallon
1:01:01or over 450 a gallon. So, our people are
1:01:03really financially hurting. So, you
1:01:06know, I it feels like it's only getting
1:01:08worse for them. Um, so I, you know, will
1:01:11push us to, uh, encourage us to think
1:01:13creatively. How are we, how are we going
1:01:15to think differently to so that we can
1:01:17get help out and resources to our
1:01:19communities, um, and to the people in
1:01:21need. So, I'm going to continue to push,
1:01:23you know, for more resources resources
1:01:25directly into our community. Um, I think
1:01:27it's a big responsibility on us to
1:01:30really care for them. um and just really
1:01:32make sure that the most vulnerable and
1:01:33most impacted in our city are getting
1:01:36the support they need from us um as as a
1:01:39city. So again, thank you so much,
1:01:40Jacqueline, for your continued
1:01:42involvement and engagement in this
1:01:44entire process and just collaborating,
1:01:46you know, not just with with my office,
1:01:47but with all the council offices. I know
1:01:51um vice mayor has been um was also very
1:01:55supportive in this process like how are
1:01:56we going to figure this out? um but most
1:01:58importantly for your willingness to
1:02:00engage with the community that really is
1:02:02relying on so many of these resources.
1:02:04So, thank you so much for everything
1:02:06you're doing and like I'm here to
1:02:08continue to support however we can.
1:02:10Thank you, Madam Chair.
1:02:11>> Thank you, Councilwoman. Councilman
1:02:12Start.
1:02:14>> Thank you. And I echo
1:02:18the councilwoman's sentiment. You guys
1:02:19are doing terrific work. I just a quick
1:02:22question. Um, when we have to deny
1:02:26someone because they're from another
1:02:28city or perhaps they're on SNAP, have we
1:02:32ever thought about giving out a a a
1:02:35information sheet saying perhaps you
1:02:38could go to this food bank, this might
1:02:39help supplement SNAP, or here's the food
1:02:43bank that serves the entire county. I
1:02:45mean, is there a way that we can at
1:02:47least soften the blow when we deny an
1:02:50application?
1:02:53Councilwoman Stark, Chair, members of
1:02:56the subcommittee. Yes, we do um provide
1:02:59the information um written information
1:03:02and if they're um outside of outside of
1:03:08uh the city of Phoenix sharing, you
1:03:10know, whether it's the Department of
1:03:12Economic Security's site information,
1:03:14whatnot, but we can go back and take a
1:03:16look at all of the details in there and
1:03:19make sure that we are directing folks to
1:03:22the broader resources. We always um
1:03:25recommend them going to 211 as well so
1:03:28that they can find services right in
1:03:30their local community.
1:03:32>> I figured you were probably already
1:03:34doing that. [laughter]
1:03:36But I think that's important that we
1:03:38still try to help people even though
1:03:40they may not qualify for this particular
1:03:42program because I agree with the
1:03:44councilwoman costs are out of control. I
1:03:48cannot believe how much a gallon of milk
1:03:50costs at the grocery store. And I I can
1:03:53certainly afford it, but people that
1:03:54can't, it's shocking. So, I think it's
1:03:57important when we have to deny something
1:04:00that we still try to supplement and help
1:04:02direct them to where they need to go to
1:04:05get assistance. So, thank you for doing
1:04:07that. I figured you were already doing
1:04:09that. It's you're such a smart person.
1:04:11Thank you, Madam Chair.
1:04:13>> Thank you, Councilwoman. I too want to
1:04:15extend my gratitude. I thank you for the
1:04:17pre for the update. To me, this is
1:04:19exactly what u this kind of work
1:04:21demonstrates how important our community
1:04:23services truly matter. Um to see 1,995
1:04:27applications received within two months
1:04:29of launching this program. Again, I it
1:04:32definitely exemplifies that this is a
1:04:34need in our community. Um and I'm
1:04:37grateful to hear that we are not just
1:04:38sending non-Feneticians in to deal with
1:04:41it on their own, but we are helping them
1:04:42by at least telling them where it might
1:04:44be a service for them. I just had a one
1:04:47I have a couple of questions but
1:04:48regarding it was slide number three
1:04:51where it says that we had 381
1:04:54pending applications. Um I was just
1:04:57curious as that was at the time of the
1:04:59at the time this report was prepared and
1:05:02what is our time frame of actually
1:05:04processing these applications because it
1:05:06is after all called crisis assistance
1:05:08and I I want to make sure that the those
1:05:10that are listening know that the
1:05:12response is in a timely manner.
1:05:17chair. Um yes, this was at time of when
1:05:21this report was taken. That number
1:05:24fluctuates um based on the the number of
1:05:26um applications we have currently in the
1:05:29system. Um what we when someone applies
1:05:33what we have done from the beginning is
1:05:35let them know um that it could take up
1:05:39to 15 business days for the process for
1:05:44um them to be contacted and for us to
1:05:46process that payment. It was um taking
1:05:51um uh I'm sorry I was um it was taking
1:05:56that amount of time in the very
1:05:58beginning because of the the the huge
1:06:02wave of applications. We are under that
1:06:04time frame and a lot of it is dependent
1:06:07on if at time of application all of the
1:06:10documents are submitted. Um, and so
1:06:13there's a handful that we're asking for,
1:06:16not many, but if they don't, then we do
1:06:18need to go back and forth with that
1:06:20particular resident to make sure we have
1:06:23um the information needed to make the
1:06:25payments.
1:06:26>> Okay, perfect. And if I my notes are
1:06:28correct, we anticipate being able to
1:06:31support 2,857
1:06:34households. And given what we've already
1:06:36funded, we anticipate, my bad math, I
1:06:38don't do it in public, but it's about
1:06:392120 um 2,120 households still left to
1:06:44um with potential funding. So to me,
1:06:46that does say that we still have some
1:06:48ways to go. There is for those that are
1:06:49listening, the opportunity to apply for
1:06:52assistance, presuming they are one,
1:06:54Phoenix residents, and two, they are no
1:06:56longer receiving SNAP, but they were in
1:06:58the past receiving SNAP benefits. So
1:07:00grateful to hear that. Um, I want to
1:07:03just, um, again, this to me it shows
1:07:05that when a family experiences a change
1:07:07in their SNAP benefits or faces an
1:07:09unexpected financial challenge, I'm
1:07:11grateful that we have this program so
1:07:13they don't have to navigate this
1:07:14complicated system alone. I am in also
1:07:18grateful to see the flexible financial
1:07:20assistance being used to address
1:07:21realtime expenses that can put a family
1:07:23in crisis.
1:07:25Um I am curious um what have we learned
1:07:28from the first few months of the finan
1:07:30flexible financial assistance program on
1:07:33what needs our families are presented
1:07:36with
1:07:38chair members at the subcommittee um
1:07:41what we have seen is just what all of
1:07:43you have have shared of um costs have
1:07:46increase so needs for families um
1:07:50continue to be there whether it's uh
1:07:52transportation costs cost, utility,
1:07:55rental, uh you know, other child care
1:07:59needs, employment needs. These these um
1:08:03things continue to be there. And that is
1:08:06why the stability assistance program is
1:08:08designed the way it is to identify um
1:08:12what could potentially be barriers to a
1:08:16continued stability.
1:08:18>> Okay, thank you for that. Um I have an
1:08:21additional question. Um the SNAP
1:08:24navigation program were expected to
1:08:25begin in January with a goal of um
1:08:27completing 4560
1:08:29application, 5,700 reertification and
1:08:322050 work requirement submissions. How
1:08:35will we track whether the residents are
1:08:37successfully receiving or maintaining
1:08:39their benefits rather than simply
1:08:41measuring the number of applications
1:08:43assisted with?
1:08:47>> Thank you chair, members of the sub
1:08:49subcommittee. One clarification, we are
1:08:52expecting to launch the snap navigation
1:08:55program in October. So, we will begin
1:08:59doing outreach and education early in
1:09:02October and then um our specific clinics
1:09:05and handson navigation will occur later
1:09:09in October. um at that to answer your
1:09:12other question, Vice Mayor, and how
1:09:14we're going to be tracking that, we um
1:09:17have requested this information uh from
1:09:21the state. We do have access um to the
1:09:25the SNAP application system um to see
1:09:29where someone's at, but because of the
1:09:32high volume, we are not going to be
1:09:34going back on each individual um
1:09:36application. They to see um where it's
1:09:40at, but rather um all of those
1:09:43applications, all of that assistance. We
1:09:45will be keeping track of those um
1:09:47households in our own case management
1:09:49system and um the state said that they
1:09:53should be able to provide us with the
1:09:55applications um that have actually
1:10:00been processed to receive benefits on
1:10:02those reertifications those that are
1:10:05successful as well as on the the work
1:10:08requirements um too. Um, another uh
1:10:12point on the uh work requirements uh
1:10:15because we are working with the city's
1:10:18volunteer office, we will be tracking
1:10:21volunteer hours um that um these SNAP
1:10:26clients um are able to um complete here
1:10:31in the city of Phoenix and we'll be able
1:10:33to report back on that and that goes
1:10:35towards them meeting the work uh
1:10:38requirement as well. Okay, that's great.
1:10:40I just want to make sure that we're not
1:10:42just measuring how many applications we
1:10:44assist with, but how many residents we
1:10:45are truly connecting to services and the
1:10:48benefits that they they need. Um, I have
1:10:50an also have another question. Um, how
1:10:53are we coordinating the SNAP navigation
1:10:55and flexible financial assistance with
1:10:57other city programs? meaning that our
1:10:59residents don't have to keep retelling
1:11:01their story multiple times or navigate
1:11:03several different departments or systems
1:11:06to ensure they get connected to help.
1:11:08Um, especially if it's a time where
1:11:11you're telling a story that you're
1:11:12probably not necessarily as proud about
1:11:15or you feel um it's not a positive story
1:11:19that you keep repeating. How are we
1:11:20ensuring that we are minimizing that for
1:11:23our residents?
1:11:26chair, members of the subcommittee, we
1:11:28are doing that in a number of different
1:11:30ways. One, we have uh launched a an uh
1:11:35intra departmental referral form. Um and
1:11:38so any city department staff can access
1:11:42this form and complete just very basic
1:11:45information selecting which program
1:11:48someone may be looking for assistance
1:11:50on. And this isn't just for SNAP um or
1:11:53the flexible financial assistance. This
1:11:55is any any of our uh programs and
1:11:57services in the human services
1:11:59department. And that information will go
1:12:01right to the subject matter e um experts
1:12:04in um HSD and they will be able to take
1:12:08that information provided by um our
1:12:11colleagues in one of the other
1:12:12departments and contact that um
1:12:15household. Another way um in which we
1:12:18are um outreaching and engaging our um
1:12:22sister uh departments um for example in
1:12:25stability assistance there's a number of
1:12:27households that are receiving
1:12:30case management services in the housing
1:12:33department such as through the um uh the
1:12:37self-sufficiency program. So, uh, we'll
1:12:40we're working with them to make sure
1:12:42that those flyers, that information gets
1:12:45out to those households and our staff
1:12:48then can connect with each other. So,
1:12:50those uh case managers in housing can
1:12:53share that the information um that they
1:12:56know of the household that they've been
1:12:57working with with HSD staff as well.
1:13:01>> Thank you so much for that. That is
1:13:02helpful to know that it's a continuous
1:13:04it's not like they're not segmented when
1:13:06it comes to the um supportive services
1:13:08that we provide. And then my last
1:13:10question is um I'm grateful to hear that
1:13:12we are providing the I heard three ways
1:13:15in which someone can get the
1:13:16navigational services that they can come
1:13:18to the cl they can go to uh the clinic,
1:13:20they can go to our family resource
1:13:22center, family services center or they
1:13:24can schedule an appointment online. I'm
1:13:25very grateful to hear that because not
1:13:27everyone is familiar with navigating the
1:13:29online process. Um, are there any
1:13:32additional are they what are the
1:13:34outreach strategies that we're going to
1:13:35use to make sure residents know about
1:13:37these resources? I think it was a great
1:13:40showin that we were able to get the word
1:13:42out on the crisis assistance, but um,
1:13:45what are the strategies we're going to
1:13:46use for similarly for promoting the SNAP
1:13:50navigation program, particularly for
1:13:52those that um, may not have realized
1:13:54that the city can help navigate with a
1:13:56federal program.
1:13:59Vice Mayor. Um, great question. Thank
1:14:01you so much. So, of course, our our
1:14:04typical um uh things in social media um
1:14:09engagement with community- based
1:14:10agencies uh will be we'll be utilizing
1:14:14all those strategies um that have been
1:14:16successful for um the human services
1:14:18department in the past. But what I'm
1:14:21really excited about is we are using GIS
1:14:25maps, so heat maps. Um and we know kind
1:14:28of on a couple of different points. One
1:14:31on um areas of the city that have higher
1:14:34concentrations of households with um at
1:14:38or below 200% of uh the federal poverty
1:14:42line. um will be able to take that
1:14:45information and knowing that these
1:14:47households may qualify um for SNAP and
1:14:51out um identifying um community
1:14:54community based agencies that are right
1:14:56in those neighborhoods that may be
1:14:58already interacting with um those
1:15:01families um as well as um what other um
1:15:05services are being provided. Is there a
1:15:07library that's there that we can go and
1:15:10set up a shop at? um we have a great
1:15:12partnership with um our library um and u
1:15:16making sure that we're able to to get
1:15:18out information that way. Another um
1:15:21another point that we have is we had a
1:15:24one-time snapshot of uh households who
1:15:28are currently receiving or at the time
1:15:30currently receiving SNAP benefits. Well,
1:15:33those folks will need uh may have work
1:15:36requirements now attached to them or
1:15:38they will need to do reertifications.
1:15:41So, we are also targeting those um
1:15:45households in those areas with the
1:15:47higher concentration of households to
1:15:49make sure that they know we are there to
1:15:52help support them. And again, um, using
1:15:56social social media or other, um, apps
1:15:58like I mentioned like Next Door because
1:16:00you can really get into, um, uh, making
1:16:03sure that households are aware that we
1:16:05will have services come October.
1:16:09>> Thank you so much for that. I I won't
1:16:11reiterate my colleague's comments about
1:16:12affordability, but affordability, I
1:16:14think, is one of the concerns that is
1:16:16affecting many of our residents here in
1:16:18Phoenix. And this is one way that we as
1:16:20C city or Phoenix are stepping up. And I
1:16:23just want to make sure we do a lot of
1:16:25good work. Your department um spareheads
1:16:28a lot of that. I just want to make sure
1:16:29that our residents know that there are
1:16:31resources that exist and how to access
1:16:33them. Again, I really appreciate the
1:16:35human services department work and look
1:16:37forward to seeing the impact these
1:16:39programs have on our Phoenix family. So,
1:16:41thank you so much.
1:16:45see seeing no further questions, I will
1:16:47ask the city attorney to explain the
1:16:49role of public comment.
1:16:55Thank you, Madam Chair. During citizen
1:16:57comment, members of the public may
1:16:58address the subcommittee for up to three
1:17:00minutes on issues of interest or concern
1:17:02to them. Issues being addressed,
1:17:04however, must be on the subject matters
1:17:05that fall within the jurisdiction of the
1:17:07council and the subcommittee. The open
1:17:10meeting law permits subcommittee members
1:17:11to listen to the commence but prohibits
1:17:13members from discussing or acting on
1:17:15matters presented. Thank you, Madam
1:17:17Chair.
1:17:17>> Thank you so much. Um, I don't see any
1:17:20public comments, but I was going to ask.
1:17:22Okay, perfect. Seeing no public
1:17:24comments, are there any future agenda
1:17:26items?
1:17:28All right, seeing none, we are
1:17:30adjourned.
1:17:46weekly basis we would switch out their
1:17:485gallon bucket for their food waste. So
1:17:51we were collecting food waste from
1:17:53households and distributing the
1:17:55vegetables that are grown here on the
1:17:57farm. So full full circle. The third
1:18:00grant we've worked on is another
1:18:02resilient food