Patient Care EMS Contract and Annual Report

At a glance

• What: Annual update on the city's ambulance contract with Patient Care EMS (PCEMS), five-year term from May 2026.
• Where it stands: Informational update November 10, 2026; no action taken.

Details

PCEMS reported contract response-time compliance above the 90 percent minimum in all three categories, record call volume, a fleet expansion and new quality-assurance metrics that are still being baselined. Staff said quality-improvement projects will be chosen after about a year of data.

Sources

• Video: https://www.youtube.com/watch?v=V9reedptwJ4
• Agenda: https://amv.siouxfalls.gov/OnBaseAgendaOnline/Meetings/ViewMeeting?id=4504&doctype=1

Log

2026-11-10 - Informational Meeting

Informational update November 10, 2026; no action taken.