Oracle ERP Rollout Support

At a glance

  • What: the city's Oracle enterprise system, which went live January 1, 2026 across HR, finance and purchasing, and a 120-day, $315,000 support order with Oracle America to fix problems and train city staff.
  • Where it stands: approved October 6. Councilors said employees had complained about the rollout, including travel and payment problems.
  • Next: the administration agreed to give the Council an update, requested for committee of the whole by the end of the first quarter of 2027.

Sources

  • Meeting page and YouTube auto-generated captions for the meeting below.

Log

2026-10-06 - City Council

  • Item 45 was pulled from consent for questions. The mayor said the rollout has had significant challenges and Oracle support is being engaged to close gaps and hand subject-matter expertise to city staff, so the city need not pay outside help after 120 days. It draws on an existing cooperative purchasing contract. Approved.