FlashVote Community Survey Tool

At a glance

• What: FlashVote, a subscription survey platform for gathering brief, timely resident feedback, proposed as an organization-wide engagement tool.
• Where it stands: Presented September 9, 2026 for discussion; no vote recorded. Annual cost is shared among the Commission Office, Transportation Systems and Public Works at about $3,300 each.
• Next: Clerk Clayborn urged Commissioners and the public to enroll. At the September 14 meeting Gustafson mentioned FlashVote engagement.

Detail

• Kevin Lyons, co-founder and CEO, described voluntary participation and representative input. Commissioners asked about methodology, demographics, survey frequency, recruitment, response rates, data privacy and reporting; Reed asked for sample results and Logan asked about cost.
• Possible topics named: public safety, solid waste, transportation and parks.
• One public commenter (Kristen, AARP) spoke.

Sources

• September 9, 2026 administrative meeting minutes (in the September 28 agenda packet): https://helenamt.primegov.com/Public/CompiledDocument?meetingTemplateId=639&compileOutputType=1

Log

2026-09-09 - City Commission Administrative Meeting

Presentation and questions; no action.